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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Mettler XP205DR analytical balance

Fully Tested & Warrantied*
Brand : Mettler
Product Code : SKU 0655MM BALANCE
Title: $4500.00
Color: 04-29-2024

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Mettler Toledo XP205DR Dual-Range Analytical Balance – Used & Refurbished

The Mettler Toledo XP205DR Analytical Balance is a high-performance dual-range laboratory balance designed for applications that require both extremely fine resolution for small samples and greater capacity for routine analytical weighing. Its DeltaRange weighing system provides 0.01 mg (10 µg) readability through an 81 g fine range and 0.1 mg readability up to the full 220 g capacity, giving laboratories considerably more flexibility than a conventional single-range analytical balance.

Available used and refurbished from American Instrument Exchange, the Mettler Toledo XP205DR is well suited for pharmaceutical research, analytical chemistry, standards preparation, formulation, quality control, gravimetric analysis, and other quantitative applications where weighing requirements can vary significantly from one sample to another. Each balance is inspected, cleaned, calibrated, and tested for weighing performance before shipment and includes a 90-day warranty from American Instrument Exchange.

Key Features

  • 220 g maximum weighing capacity

  • 81 g fine weighing range

  • 0.01 mg / 10 µg readability in the fine range

  • 0.1 mg readability through the full weighing range

  • Fine-range repeatability reaching approximately 0.007–0.008 mg

  • ±0.15 mg linearity

  • Approximately 1.5-second settling time

  • DeltaRange dual-range weighing technology

  • MonoBloc weighing cell

  • SmartGrid weighing pan helps reduce turbulence inside the weighing chamber

  • proFACT automatic internal adjustment

  • Enclosed draft shield protects sensitive measurements from air movement

  • Color touchscreen terminal

  • LevelControl supports proper balance setup

  • StatusLight provides visual balance-status information

  • Built-in applications for advanced laboratory weighing procedures

  • Multiple connectivity options for data transfer and peripherals

  • Used, refurbished, calibrated, and tested by American Instrument Exchange

  • 90-day warranty included

Overview

The defining feature of the Mettler Toledo XP205DR is its DeltaRange dual-range weighing system.

Rather than forcing laboratories to choose between a high-resolution balance with limited capacity and a conventional analytical balance with lower resolution, the XP205DR combines both capabilities in one instrument.

Within its 81 g fine range, the XP205DR provides 0.01 mg, or 10 µg, readability. This is ten times finer than the 0.1 mg resolution commonly associated with standard analytical balances. For larger samples, the weighing range extends to 220 g with 0.1 mg readability.

This arrangement gives laboratories considerably more flexibility when different procedures have different resolution requirements. Small quantities can be measured using the high-resolution fine range, while larger samples and containers can still be accommodated without moving to another balance.

Mettler Toledo complements the dual-range weighing cell with SmartGrid, proFACT automatic internal adjustment, LevelControl, StatusLight, an enclosed draft shield, and an advanced touchscreen interface, creating a complete analytical weighing system rather than simply a high-resolution scale.

Common Applications

The Mettler Toledo XP205DR is particularly well suited for laboratories performing a mixture of high-resolution small-sample weighing and conventional analytical procedures.

Pharmaceutical and biotechnology laboratories can use the XP205DR for standards preparation, active ingredient weighing, formulation research, reagent preparation, sample preparation, quality control, and other procedures where minimum sample quantities and measurement uncertainty are important considerations.

Analytical chemistry laboratories can use the balance for gravimetric analysis, reference-standard preparation, solution preparation, density determination, differential weighing, filter weighing, and other quantitative procedures.

Environmental laboratories may use the XP205DR for filter and particulate measurements, while materials science, academic, and industrial research laboratories can use its high-resolution range for small samples and its full 220 g range for more routine analytical work.

The dual-range design is especially valuable in laboratories where purchasing and maintaining separate balances for 10 µg and 0.1 mg applications would otherwise be necessary.

Ideal Laboratory Types

The XP205DR is a strong choice for pharmaceutical, biotechnology, analytical chemistry, environmental testing, materials science, academic research, formulation, manufacturing, and quality-control laboratories.

It is particularly appropriate for laboratories that require more sensitivity than a standard analytical balance for some procedures but still perform a substantial amount of routine analytical weighing.

A conventional 0.1 mg analytical balance may not provide sufficient resolution for very small samples. Conversely, a dedicated microbalance may provide more sensitivity than necessary while imposing greater limitations on maximum capacity and sample handling.

The XP205DR provides a practical middle ground by combining a 10 µg fine range with a conventional 220 g analytical weighing range.

DeltaRange Dual-Range Weighing Performance

The XP205DR's DeltaRange technology is one of the most important reasons to choose this model over a conventional analytical balance.

The balance provides two levels of weighing performance:

Fine Range: Up to 81 g with 0.01 mg / 10 µg readability

Full Range: Up to 220 g with 0.1 mg readability

The advantage is not simply having two specifications on the same balance. DeltaRange gives laboratories the ability to work at extremely fine resolution when necessary without sacrificing the capacity required for larger samples and weighing vessels.

For example, a procedure involving a relatively lightweight container and a very small quantity of material may benefit from the 10 µg fine range. A different procedure involving a heavier vessel can use the balance's full 220 g capacity at conventional analytical resolution.

Fine-range repeatability reaches approximately 0.007–0.008 mg under appropriate conditions, while Mettler Toledo specifies linearity of ±0.15 mg. Typical settling time is approximately 1.5 seconds, allowing the XP205DR to combine high resolution with efficient laboratory throughput.

Minimum Sample Weight & USP Applications

Minimum sample weight is an important consideration when the XP205DR is used for pharmaceutical, quality-control, or other regulated quantitative applications.

Because the XP205DR is a dual-range instrument, minimum-weight performance differs depending on whether measurements are being performed within the high-resolution fine range or the conventional analytical range.

Mettler Toledo's original XP technical documentation provides minimum-weight calculations based on repeatability and the applicable measurement uncertainty rather than a single universal minimum-weight number.

This distinction is important. A balance displaying 0.01 mg does not automatically mean that any sample above 0.01 mg can be weighed with acceptable quantitative uncertainty.

The high-resolution DeltaRange portion of the XP205DR can support substantially smaller sample quantities than its conventional analytical range, but actual minimum weight should be determined from the performance of the individual installed balance.

Laboratories operating under USP, GMP, GLP, or internal quality systems should establish and document minimum weight according to actual repeatability, environmental conditions, required measurement uncertainty, and their balance qualification procedures.

Controlling Drafts, Vibration & Static

At 10 µg readability, environmental conditions become an integral part of weighing performance.

Air currents, vibration, temperature gradients, static electricity, improper leveling, and operator technique can all produce measurement changes large enough to influence high-resolution results.

The XP205DR uses an enclosed draft shield to isolate the weighing chamber from room air currents. Inside the chamber, Mettler Toledo's SmartGrid weighing pan minimizes solid surface area exposed to moving air, helping reduce turbulence around the sample and improve stabilization.

Static electricity deserves particular attention when weighing powders, plastic containers, filters, glassware, and other materials capable of accumulating electrical charge. Electrostatic forces can produce apparent changes in mass that become significant when measurements are being resolved in tens of micrograms.

For best performance, the XP205DR should be installed on a rigid, level, vibration-resistant surface away from HVAC vents, frequently opened doors, direct sunlight, centrifuges, shakers, refrigeration compressors, and other sources of vibration or temperature fluctuation.

A dedicated balance table or anti-vibration workstation may be particularly beneficial when the XP205DR is routinely used in its 10 µg fine range.

Calibration & Internal Adjustment

The XP205DR incorporates Mettler Toledo's proFACT automatic internal adjustment technology, helping maintain weighing performance as environmental conditions change.

Changes in ambient temperature can influence high-resolution weighing systems. Automatic internal adjustment allows the balance to compensate for these changes without requiring operators to perform manual adjustment every time laboratory conditions shift.

For regulated or critical applications, internal adjustment should not be treated as a substitute for appropriate external performance verification.

Laboratories operating under GLP, GMP, USP, or internal quality systems may require scheduled testing using traceable calibration weights along with documented accuracy, repeatability, linearity, and minimum-weight verification.

American Instrument Exchange evaluates refurbished balances with appropriate calibration weights and verifies critical weighing characteristics before shipment.

SmartGrid & High-Resolution Sample Handling

The XP205DR uses Mettler Toledo's SmartGrid weighing pan, an open-grid design developed specifically to improve analytical weighing performance.

A conventional solid weighing pan presents a relatively large surface to moving air inside the weighing chamber. SmartGrid reduces this surface area, decreasing turbulence and allowing the weighing system to stabilize more efficiently.

The design also supports Mettler Toledo's specialized sample holders and ErgoClip accessories, which can allow different vessels to be positioned securely on the weighing system.

Directly weighing material into an appropriate vessel can reduce sample transfers, an important advantage when handling small quantities of expensive compounds, reference standards, active ingredients, or other valuable materials.

The draft shield and weighing chamber are also designed for convenient cleaning, helping laboratories remove powders, residues, and other contaminants that may accumulate during routine analytical work.

Touchscreen, Applications & Data Connectivity

The Mettler Toledo XP platform incorporates a color touchscreen interface that provides access to weighing functions, applications, balance settings, and results.

Built-in applications can support procedures beyond simple mass determination, including density determination, differential weighing, statistics, formulation, percentage weighing, and other quantitative workflows.

Connectivity options allow the XP205DR to communicate with compatible computers, printers, barcode readers, and laboratory data systems.

Electronic transfer of weighing results can reduce manual transcription and help laboratories integrate balance data into more standardized workflows.

For pharmaceutical and other regulated laboratories, these capabilities can be especially useful when analytical results must be documented, reviewed, and associated with specific samples or procedures.

Key Specifications

Specification Mettler Toledo XP205DR
Balance Type Dual-Range / DeltaRange Analytical Balance
Maximum Capacity 220 g
Fine-Range Capacity 81 g
Readability – Full Range 0.1 mg
Readability – Fine Range 0.01 mg / 10 µg
Fine-Range Typical Repeatability Approx. 0.007–0.008 mg
Linearity ±0.15 mg
Settling Time Approx. 1.5 seconds
Adjustment Internal / proFACT
Weighing Pan 78 × 73 mm
Weighing Pan Technology SmartGrid
Draft Protection Enclosed draft shield
Weighing Technology MonoBloc
Level Monitoring LevelControl
Balance Status StatusLight
Display Color touchscreen terminal
Overall Dimensions Approx. 263 mm W × 487 mm D × 322 mm H
Connectivity USB / RS232 depending on configuration
Fine-Range Technology DeltaRange

Choosing Between a Dual-Range Analytical Balance and Single-Range Analytical Balance

The XP205DR offers an important advantage over a conventional single-range analytical balance when a laboratory's weighing requirements vary significantly.

A standard analytical balance typically provides 0.1 mg readability throughout its weighing range. For routine analytical work, this may be entirely sufficient.

The XP205DR adds an 81 g fine range with 0.01 mg readability, providing ten times greater displayed resolution whenever higher sensitivity is required.

This means a laboratory can perform conventional analytical weighing and high-resolution small-sample weighing on the same instrument.

For laboratories that routinely weigh small quantities of standards, active ingredients, filters, or other valuable samples but also require a conventional 200-plus-gram analytical capacity, this flexibility can be particularly valuable.

A dedicated microbalance may still be more appropriate when true 1 µg readability is required. For laboratories that rarely need better than 0.1 mg resolution, a conventional analytical balance may provide a more economical solution.

The XP205DR is best suited for laboratories that genuinely benefit from both weighing ranges.

Refurbishment & Performance Testing

Every used Mettler Toledo XP205DR sold by American Instrument Exchange is inspected, cleaned, refurbished as necessary, calibrated, and tested before shipment.

Dual-range analytical balances require particularly careful performance evaluation because both the standard analytical range and high-resolution fine range must operate correctly.

Our technicians use appropriate calibration weights to evaluate critical performance characteristics including accuracy, repeatability, linearity, corner-load tolerances, stability, and reduced span at or near full capacity.

Particular attention is given to high-resolution performance within the 81 g DeltaRange, where small changes in weighing stability become more significant.

The proFACT internal adjustment system, touchscreen, weighing cell, SmartGrid pan, draft shield, leveling components, controls, interfaces, and other installed features are also inspected and tested for proper operation.

The weighing chamber and removable components are thoroughly cleaned prior to shipment.

Each refurbished XP205DR includes a 90-day warranty from American Instrument Exchange.

Shipping & Installation Considerations

The XP205DR is a sensitive analytical instrument and should be carefully handled during transportation. American Instrument Exchange securely prepares the balance for shipment to protect the weighing cell, SmartGrid pan, draft shield, touchscreen terminal, and other components.

Once received, the XP205DR should be installed on a rigid, level, vibration-resistant work surface in an area with stable temperature and minimal air movement.

The balance should be allowed to acclimate to its new laboratory environment before final adjustment, verification, and high-resolution weighing procedures are performed.

Laboratories planning to use the 10 µg DeltaRange extensively should give particular consideration to workstation location. A dedicated balance table or anti-vibration surface can help isolate the balance from building and equipment vibration.

For regulated applications, installation should be followed by appropriate calibration, verification, minimum-weight determination, or qualification according to the laboratory's quality system.

Related Laboratory Equipment

American Instrument Exchange maintains an extensive inventory of used and refurbished laboratory balances, including analytical balances, semi-micro balances, microbalances, and precision balances for applications ranging from routine sample preparation to high-resolution quantitative analysis.

Labs developing complete analytical or sample-preparation workflows can also source centrifuges, water baths, incubators, laboratory refrigerators, laboratory freezers, and other refurbished laboratory equipment from American Instrument Exchange.

Mettler Toledo XP205DR Analytical Balance FAQs

What is the capacity of the Mettler Toledo XP205DR?

The XP205DR has a maximum capacity of 220 g. Within its high-resolution DeltaRange, it provides a fine weighing range extending to 81 g.

What is the readability of the XP205DR?

The XP205DR provides 0.01 mg, or 10 µg, readability within its 81 g fine range and 0.1 mg readability through its full 220 g weighing range.

What does DeltaRange mean on the XP205DR?

DeltaRange is Mettler Toledo's dual-range weighing technology. It allows the XP205DR to provide substantially finer 10 µg resolution within an 81 g range while retaining a larger 220 g maximum capacity at 0.1 mg readability.

What is the repeatability of the XP205DR?

Mettler Toledo technical documentation indicates fine-range repeatability reaching approximately 0.007–0.008 mg under appropriate conditions. Actual repeatability depends on balance condition, installation, environmental stability, and sample weight.

What is the minimum sample weight of the XP205DR?

Minimum weight depends on the weighing range, actual installed repeatability, environmental conditions, and required measurement uncertainty. Because the XP205DR is a dual-range balance, laboratories should establish minimum weight for their specific application rather than relying on a single generic value.

Is the XP205DR an analytical balance or a semi-micro balance?

The XP205DR is best described as a dual-range high-resolution analytical balance. Its 10 µg fine-range readability approaches semi-micro weighing performance, while its 220 g maximum capacity and 0.1 mg full-range readability retain the flexibility of a conventional analytical balance.

Does the XP205DR have automatic internal calibration?

Yes. The XP205DR incorporates proFACT automatic internal adjustment, helping maintain weighing performance as laboratory temperature and environmental conditions change. Regulated laboratories may still require documented external calibration and performance verification.

What is SmartGrid on the XP205DR?

SmartGrid is Mettler Toledo's open-grid weighing pan technology. It is designed to reduce turbulence within the weighing chamber, helping high-resolution measurements stabilize efficiently and reducing the influence of air movement.

When would I choose the XP205DR instead of an XP205?

The primary difference is weighing-range flexibility. The XP205 provides 0.01 mg readability across its weighing range, while the XP205DR provides 0.01 mg readability within an 81 g fine range and 0.1 mg readability up to 220 g. The XP205 may be preferable when 10 µg resolution is required throughout the full range, while the XP205DR can be an excellent choice when high resolution is needed primarily for smaller samples.

Why purchase a refurbished Mettler Toledo XP205DR?

A refurbished XP205DR provides laboratories with 10 µg DeltaRange resolution, 220 g total capacity, SmartGrid technology, proFACT automatic internal adjustment, touchscreen operation, and advanced analytical weighing capabilities without the acquisition cost associated with comparable new high-resolution balances. American Instrument Exchange tests, calibrates, cleans, and refurbishes each balance before shipment and provides a 90-day warranty.

CLICK HERE to see the Mettler Toledo XP205DR dual range analytical balance on our YouTube channel

Testing Procedures for Used and Refurbished Laboratory Balances

Ensure Precision, Repeatability, and Weighing Accuracy

Used and refurbished laboratory balances from American Instrument Exchange undergo thorough, multi-point testing to ensure accurate, reliable performance in scientific, industrial, and pharmaceutical settings. Each balance is carefully inspected, calibrated, and evaluated to meet the stringent standards required for analytical, precision, and micro weighing applications.

Why Testing Used Laboratory Balances Is Essential

Before a laboratory balance is placed back into service, it must be rigorously tested for:
• Weighing accuracy across full capacity range
• Repeatability and linearity
• Load cell and sensor functionality
• User interface and calibration system integrity

Comprehensive balance testing helps eliminate measurement errors and guarantees performance in high-precision environments such as R&D, formulation labs, and quality control facilities.

Our structured balance testing protocol ensures every refurbished unit delivers consistent results and trusted performance.

Key Testing Procedures for Refurbished and Used Laboratory Balances

1. Initial Visual Inspection

• Inspect housing, leveling feet, draft shield, and weighing pan for wear, cracks, or corrosion
• Check control panel, power cord, and buttons for damage or signs of tampering
• Confirm presence and condition of all required components (e.g., shields, adapters, trays)

2. Functional Startup and Interface Testing

• Power on the balance to verify display initialization and zeroing functionality
• Test user interface responsiveness, menu access, and programmable features
• Evaluate stabilization time and auto-tare functions

3. Calibration and Accuracy Testing

• Perform internal calibration (if equipped) and verify operation
• Use certified calibration weights to perform external calibration
• Check for accuracy at multiple weight points across the balance’s range

4. Repeatability, Linearity, and Corner Load Testing

• Conduct multiple weighings of identical test weights to confirm repeatability
• Test linearity by weighing at low, mid, and high points across the range
• Evaluate corner-load accuracy by placing test weights at different positions on the pan

5. Load Cell and Sensor Integrity Verification

• Test load cell response for consistency, drift, or hysteresis
• Verify sensor functionality and precision at sub-milligram levels (for analytical/microbalances)

6. Electrical Safety and Grounding Checks

• Inspect wiring and power components for safety and compliance
• Verify proper grounding and electrical insulation to meet lab equipment standards

7. Final Quality Assurance and Documentation

• Perform a full operational test under simulated lab conditions
• Record and document all calibration results and test metrics
• Final cleaning and inspection before shipping

Trusted Performance from American Instrument Exchange

All refurbished laboratory balances from American Instrument Exchange are tested and validated to deliver precision weighing performance from day one. Our expert technicians use industry-standard procedures to ensure each balance is lab-ready—whether used for sample prep, formulation, or high-precision research.

Repair and Refurbishment Protocol for Used Laboratory Balances

Precision Weighing Restored by American Instrument Exchange

At American Instrument Exchange, every used laboratory balance is subjected to a multi-step refurbishment protocol designed to restore precision and reliability with laboratory standards. Whether it’s an analytical balance, precision balance, or microbalance, we ensure each unit delivers consistent performance for scientific, pharmaceutical, and industrial applications.

Why Choose a Refurbished Laboratory Balance from American Instrument Exchange?

• Fully tested for accuracy, repeatability, and calibration stability
• Backed by a warranty
• Cost-effective alternative to purchasing new balances
• Environmentally responsible through expert refurbishment and reuse
• Refurbished by technicians with extensive experience in lab instrumentation

Step-by-Step Laboratory Balance Refurbishment Protocol

Every laboratory balance from American Instrument Exchange is professionally restored through a comprehensive, multi-point process:

1. Initial Intake & Inspection

• Exterior inspection for damage, corrosion, and wear on display, housing, and leveling feet
• Visual/manual check of weighing pan, draft shield, doors, and buttons
• Documentation of missing parts, error codes, or component issues

2. Cleaning and Decontamination

• Thorough cleaning of the weighing chamber, pan, and internal components using anti-static and non-abrasive cleaners
• Removal of dust, chemical residue, and particulate buildup
• Disinfection of all surfaces

3. Mechanical and Electronic Repairs

• Replacement/repair of worn components including pans, draft shields, and buttons
• Evaluation and repair of load cells, sensors, and electronic boards
• Inspection of power supply, internal wiring, and display screen functionality

4. Calibration and Accuracy Testing

• Internal calibration mechanisms are tested (if equipped)
• External calibration is performed using certified traceable weights
• Repeatability, linearity, and corner-load accuracy are verified

5. Functional Testing and Performance Validation

• Test of user interface, menu settings, and programmable functions
• Taring, zeroing, and stability response times are evaluated
• Load-bearing accuracy is tested across the unit’s full capacity range

6. Compliance and Safety Checks

• Electrical system testing for grounding and safe operation
• Verification of leveling system and anti-vibration performance

7. Final Quality Control and Documentation

• Final inspection and multi-point accuracy verification
• Complete operational test with weight logs and calibration reports
• Full cleaning and packaging for shipment

Trust the Experts at American Instrument Exchange

With over 50 years of experience in laboratory equipment, American Instrument Exchange is a trusted source for precision-refurbished laboratory balances. Our refurbishment protocol ensures each balance meets strict standards for accuracy and performance—ready to deliver dependable weighing results from day one.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.