Thermo Fiberlite F20-12x50 LEX Rotor

Brand : Thermo

Product Code : SKU 1392Q CENTRI

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Thermo Scientific Fiberlite F20-12x50 LEX Fixed-Angle Rotor – 12 x 50 mL

The Thermo Scientific Fiberlite F20-12x50 LEX Rotor is a high-speed, fixed-angle carbon fiber centrifuge rotor designed for the Thermo Scientific Sorvall LYNX 6000 and LYNX 4000 superspeed centrifuges. With capacity for 12 x 50 mL tubes, a maximum speed of 20,000 rpm, and maximum relative centrifugal force of 51,428 x g, the F20-12x50 LEX provides high-performance centrifugation for cell harvesting, subcellular separations, protein and biomolecule processing, clarification, pelleting, and other demanding laboratory applications.

Unlike conventional metallic centrifuge rotors, the Fiberlite F20-12x50 LEX is constructed from a lightweight carbon fiber composite that combines high strength with corrosion and fatigue resistance. At only approximately 11.5 lb. (5.25 kg), the rotor is considerably easier to lift, install, and remove than many comparable metal rotors.

The F20-12x50 LEX also incorporates Thermo Scientific Auto-Lock rotor exchange and Auto-ID rotor identification when used with compatible Sorvall LYNX centrifuges, helping laboratories change applications quickly while reducing setup errors.

This pre-owned Thermo Scientific Fiberlite F20-12x50 LEX rotor from American Instrument Exchange is inspected for condition and proper operation and includes a 90-day warranty.

Thermo Fiberlite F20-12x50 LEX Key Features

Fixed-angle superspeed centrifuge rotor
12 x 50 mL capacity
600 mL total nominal capacity
Maximum 20,000 rpm in Sorvall LYNX 6000
Maximum 51,428 x g in Sorvall LYNX 6000
Maximum 18,000 rpm in Sorvall LYNX 4000
Maximum 41,657 x g in Sorvall LYNX 4000
Lightweight carbon fiber composite construction
Rotor weight of only 11.5 lb. / 5.25 kg
25° fixed tube angle
Maximum tube dimensions of 29 x 115 mm
Maximum radius of 115 mm
K-factor of 455 at maximum LYNX 6000 speed
Auto-Lock tool-free rotor exchange
Auto-ID automatic rotor identification
Speed Handle rotor lid design
Corrosion-resistant construction
Fatigue-resistant carbon fiber design
Biocontainment-certified rotor design
Autoclavable up to 121°C
Compatible with multiple Nalgene 30 mL and 50 mL Oak Ridge tube configurations
Inspected and tested by American Instrument Exchange
90-day warranty included from American Instrument Exchange

Fiberlite F20-12x50 LEX Rotor Overview

The Thermo Scientific Fiberlite F20-12x50 LEX is designed for laboratories that need high centrifugal force in a versatile 50 mL fixed-angle format.

The rotor accommodates up to twelve 50 mL tubes, giving it a nominal total capacity of 600 mL. In a Sorvall LYNX 6000, it operates at speeds up to 20,000 rpm and generates up to 51,428 x g.

That combination makes the rotor suitable for applications requiring substantially greater centrifugal force than standard low-speed 50 mL rotors can provide.

The F20-12x50 LEX belongs to Thermo Scientific's Fiberlite LEX family of lightweight carbon fiber rotors. Carbon fiber construction reduces rotor mass while maintaining the structural strength required for high-speed centrifugation.

For laboratories where operators routinely exchange rotors, this lower weight can provide a significant ergonomic advantage.

Thermo Fiberlite F20-12x50 LEX Specifications

Specification	Details
Manufacturer	Thermo Scientific
Product Line	Fiberlite LEX
Model	F20-12x50 LEX
Rotor Catalog Number	096-124375
Rotor Type	Fixed Angle
Material	Carbon Fiber Composite
Capacity	12 x 50 mL
Total Nominal Capacity	600 mL
Maximum Speed – LYNX 6000	20,000 rpm
Maximum RCF – LYNX 6000	51,428 x g
Maximum Speed – LYNX 4000	18,000 rpm
Maximum RCF – LYNX 4000	41,657 x g
Maximum Speed at 4°C – LYNX 6000	20,000 rpm
Maximum Speed at 4°C – LYNX 4000	17,000 rpm
Rotor Angle	25°
Maximum Radius	115 mm
Minimum Radius	56 mm
K-Factor – LYNX 6000	455
K-Factor – LYNX 4000	562
Maximum Tube Diameter	29 mm
Maximum Tube Length	115 mm
Maximum Permissible Load	12 x 75 g
Empty Rotor Weight	5.25 kg / 11.5 lb.
Maximum Autoclave Temperature	121°C
Auto-Lock	Yes
Auto-ID	Yes
Biocontainment	Yes
Compatible Centrifuges	Sorvall LYNX 6000 and LYNX 4000
Condition	Pre-Owned / Refurbished
AIE Warranty	90 Days

Common Applications

The Fiberlite F20-12x50 LEX is well suited for cell harvesting, bacterial and yeast pelleting, subcellular fractionation, protein precipitation, biomolecule isolation, lysate clarification, nucleic acid sample preparation, organelle isolation, density-based separations, and other high-speed centrifugation procedures using compatible 30 mL and 50 mL tubes.

Thermo Scientific specifically identifies the rotor for subcellular separation applications, while its combination of 50 mL tube capacity and more than 50,000 x g maximum RCF makes it useful across biotechnology, pharmaceutical, molecular biology, microbiology, and biochemical research.

Ideal Laboratory Types

The Thermo Fiberlite F20-12x50 LEX is an excellent rotor for biotechnology companies, pharmaceutical research laboratories, molecular biology groups, microbiology laboratories, protein purification facilities, cell biology laboratories, university research facilities, contract research organizations, process-development groups, and industrial R&D laboratories operating compatible Sorvall LYNX centrifuges.

It is particularly useful for laboratories that need to process multiple 50 mL samples at considerably higher RCF than conventional general-purpose centrifuge rotors can provide.

High-Speed 12 x 50 mL Centrifugation

The F20-12x50 LEX combines the familiar 50 mL tube format with superspeed centrifugation.

In the Sorvall LYNX 6000, the rotor can spin twelve positions at up to 20,000 rpm, producing a maximum RCF of 51,428 x g.

This allows laboratories to use compatible 50 mL vessels for applications that require substantially higher centrifugal forces than conventional benchtop or general-purpose centrifuge rotors typically provide.

The fixed 25° tube angle promotes efficient particle sedimentation along the outer wall and bottom of the tube, making the rotor particularly useful for pelleting and clarification procedures.

LYNX 6000 Performance

The Fiberlite F20-12x50 LEX reaches its highest performance when installed in a Thermo Scientific Sorvall LYNX 6000 Superspeed Centrifuge.

In the LYNX 6000, specifications include:

Maximum Speed: 20,000 rpm
Maximum RCF: 51,428 x g
Minimum RCF at Maximum Speed: 25,043 x g
K-Factor: 455
Maximum Speed at 4°C: 20,000 rpm

This makes the F20-12x50 LEX an excellent rotor for laboratories that need high-speed processing of 30 mL or 50 mL samples while retaining the versatility of the LYNX 6000 platform.

LYNX 4000 Performance

The same F20-12x50 LEX rotor can also be used in the Thermo Scientific Sorvall LYNX 4000, although maximum operating speed and RCF are lower.

In the LYNX 4000, specifications include:

Maximum Speed: 18,000 rpm
Maximum RCF: 41,657 x g
Minimum RCF at Maximum Speed: 20,285 x g
K-Factor: 562
Maximum Speed at 4°C: 17,000 rpm

This distinction is important when selecting a rotor or developing a centrifugation protocol. A protocol written around 20,000 rpm or 51,428 x g requires the LYNX 6000 rather than the LYNX 4000.

Carbon Fiber Composite Construction

One of the defining characteristics of the Fiberlite rotor family is the use of carbon fiber composite rather than conventional metal construction.

Carbon fiber provides an excellent strength-to-weight ratio, allowing Thermo Scientific to produce a high-performance rotor weighing only approximately 11.5 pounds.

Reduced rotor weight provides several practical laboratory advantages.

Operators can lift and exchange the rotor more easily, reducing the physical strain associated with handling heavy metal rotors. Lower rotor mass can also contribute to responsive acceleration and braking.

Carbon fiber is also resistant to corrosion and fatigue, addressing two important concerns associated with long-term use of high-speed metallic centrifuge rotors.

Corrosion & Fatigue Resistance

Centrifuge rotors experience substantial mechanical stress during high-speed operation.

Metal rotors may also be susceptible to corrosion when exposed to moisture, aggressive cleaning agents, spilled samples, or incompatible chemicals. Surface damage can become particularly important in a component subjected to repeated high centrifugal loads.

Fiberlite carbon fiber construction is inherently corrosion resistant and highly resistant to fatigue.

This does not eliminate the need for routine inspection or proper rotor care, but it provides a significant durability advantage for laboratories performing frequent high-speed centrifugation.

Lightweight LEX Rotor Design

The LEX designation identifies Thermo Scientific's lightweight Fiberlite rotor series.

The F20-12x50 LEX weighs only 5.25 kg / 11.5 lb., despite supporting twelve 50 mL positions at speeds up to 20,000 rpm.

For laboratories that change rotors frequently, this can provide a meaningful ergonomic benefit.

A lighter rotor is easier to lift from the centrifuge chamber, transport to a preparation area, clean, inspect, and reinstall.

Auto-Lock Rotor Exchange

When used with a compatible Sorvall LYNX centrifuge, the F20-12x50 LEX supports Thermo Scientific Auto-Lock rotor exchange.

The system allows secure push-button rotor installation and removal without conventional tools or manual tightening of the rotor to the centrifuge spindle.

Rotor changes can be completed in only a few seconds, allowing laboratories to move quickly between different centrifugation applications.

This is especially useful in shared laboratories where one LYNX centrifuge may be used with several rotors throughout the day.

Auto-ID Rotor Identification

The F20-12x50 LEX also supports Auto-ID automatic rotor identification.

Once the rotor is properly installed, the compatible LYNX centrifuge recognizes the rotor and loads the appropriate rotor parameters.

This reduces the need for users to manually select rotor codes and helps prevent operation above the rotor's permitted speed.

For multi-user laboratories, Auto-ID can simplify run setup while helping reduce operator errors.

Compatible 50 mL Tubes

Thermo Scientific specifies several 50 mL Nalgene Oak Ridge tube types for use with the F20-12x50 LEX, including compatible:

Polycarbonate Oak Ridge tubes
PPCO Oak Ridge tubes
Polysulfone Oak Ridge tubes
FEP Oak Ridge tubes

Compatible 50 mL Oak Ridge tubes can operate at up to 20,000 rpm / 51,428 x g in the LYNX 6000 when used according to the manufacturer's specifications.

The rotor is designed around tubes up to approximately 29 mm in diameter and 115 mm long.

Tube material, fill volume, closures, adapters, chemical compatibility, and maximum permitted RCF should always be verified for the specific labware being used.

30 mL Tube Capability

The F20-12x50 LEX can also accommodate certain 30 mL Oak Ridge tubes using the appropriate adapters.

This expands the rotor's usefulness beyond standard 50 mL applications and allows laboratories to adapt the same rotor to smaller sample volumes.

Using the correct manufacturer-approved adapter and tube combination is essential for safe high-speed centrifugation.

Biocontainment Capability

Thermo Scientific lists the F20-12x50 LEX as a biocontainment-certified rotor design.

This can be particularly valuable for biological laboratories processing microorganisms, cell suspensions, or other samples where containment of aerosols or leaks is important.

Proper containment depends on correct use of the rotor lid, seals, approved labware, and operating procedures. Rotor components and seals should be routinely inspected and maintained according to manufacturer recommendations.

Rotor Inspection & Testing by American Instrument Exchange

Centrifuge rotors are safety-critical components, so American Instrument Exchange evaluates used rotors before they are offered for laboratory use.

Inspection of a fixed-angle rotor such as the F20-12x50 LEX includes evaluation of the rotor body for visible damage, deterioration, abnormal wear, and other conditions that could affect operation.

The rotor lid, seals, O-rings, locking components, and other supplied accessories are also inspected.

When a compatible centrifuge is available, the rotor may be installed and run to verify proper fit and operation.

Because centrifuge rotors operate under substantial mechanical loads, users should continue to inspect the rotor before use and follow Thermo Scientific's operating, maintenance, cleaning, and retirement recommendations.

Thermo F20-12x50 LEX vs. Conventional Metal Rotors

The primary advantage of the Fiberlite F20-12x50 LEX over a conventional metallic rotor is its carbon fiber composite construction.

A comparable metal rotor can be significantly heavier, making routine installation and removal more difficult.

The F20-12x50 LEX weighs only 11.5 lb., while still achieving 20,000 rpm and more than 51,000 x g in the LYNX 6000.

Carbon fiber construction also provides corrosion and fatigue resistance, potentially simplifying long-term rotor care compared with metallic designs that require close monitoring for corrosion.

Choosing Between LYNX Rotors

The F20-12x50 LEX is an excellent choice when a laboratory needs high RCF with moderate-volume 30 mL or 50 mL samples.

Other LYNX rotors may be more appropriate when the priority is:

Larger total processing capacity
250 mL, 500 mL, or 1 L bottles
Microtubes
Higher sample counts
Different maximum RCF
Different tube geometry

The advantage of the LYNX platform is the ability to exchange compatible rotors quickly and configure the same centrifuge for substantially different applications.

Refurbished Centrifuge Rotors from American Instrument Exchange

American Instrument Exchange offers inspected used and refurbished centrifuge rotors for laboratories seeking to expand the capabilities of existing centrifuges without the cost of purchasing new accessories.

The Thermo Scientific Fiberlite F20-12x50 LEX is particularly valuable for laboratories already operating a Sorvall LYNX 4000 or LYNX 6000 and needing a high-speed 50 mL fixed-angle rotor.

American Instrument Exchange also stocks refurbished centrifuges and compatible rotors from Thermo Scientific, Sorvall, Beckman Coulter, Eppendorf, and other major laboratory centrifuge manufacturers.

Shipping & Rotor Care

The Fiberlite F20-12x50 LEX should be packaged carefully during shipment to protect the carbon fiber rotor body, lid, locking components, and sealing surfaces.

After delivery, users should inspect the rotor before placing it into service and confirm compatibility with the intended centrifuge and labware.

Thermo Scientific permits the rotor to be autoclaved at temperatures up to 121°C when manufacturer procedures are followed.

Only manufacturer-approved cleaning, disinfecting, and sterilization procedures should be used. Strong chemicals, incompatible cleaning agents, abrasive materials, and improper sterilization methods can damage rotor components.

Related Laboratory Equipment

Laboratories using the Fiberlite F20-12x50 LEX frequently also require superspeed centrifuges, additional fixed-angle rotors, swinging-bucket rotors, 50 mL Oak Ridge tubes, ultracentrifuges, refrigerated benchtop centrifuges, biosafety cabinets, ultra-low freezers, laboratory refrigerators, and other sample-processing equipment.

American Instrument Exchange offers refurbished Thermo Scientific Sorvall LYNX 4000 and LYNX 6000 centrifuges, as well as compatible rotors and centrifuge accessories for biotechnology, pharmaceutical, academic, clinical research, and industrial laboratories.

Thermo Scientific Fiberlite F20-12x50 LEX Frequently Asked Questions

What centrifuges are compatible with the Fiberlite F20-12x50 LEX?

The F20-12x50 LEX is designed for the Thermo Scientific Sorvall LYNX 6000 and LYNX 4000 superspeed centrifuges.

What is the capacity of the F20-12x50 LEX?

The rotor holds 12 x 50 mL tubes, providing a nominal total capacity of 600 mL.

What is the maximum speed of the F20-12x50 LEX?

In the LYNX 6000, the rotor can operate at up to 20,000 rpm. In the LYNX 4000, maximum speed is 18,000 rpm.

What is the maximum RCF?

The F20-12x50 LEX produces up to 51,428 x g in the LYNX 6000 and 41,657 x g in the LYNX 4000.

Can the F20-12x50 LEX run at 20,000 rpm in a LYNX 4000?

No. The rotor is limited to 18,000 rpm in the LYNX 4000. The full 20,000 rpm rating applies when it is used in the LYNX 6000.

What type of rotor is the F20-12x50 LEX?

It is a 25-degree fixed-angle rotor constructed from lightweight carbon fiber composite.

How much does the F20-12x50 LEX weigh?

The empty rotor weighs approximately 5.25 kg / 11.5 lb.

Why is the Fiberlite rotor made from carbon fiber?

Carbon fiber provides a high strength-to-weight ratio while offering excellent corrosion and fatigue resistance. The lightweight design also makes the rotor easier for laboratory personnel to install, remove, and carry.

What does LEX mean in the F20-12x50 LEX name?

LEX identifies Thermo Scientific's lightweight Fiberlite rotor generation, designed to reduce rotor mass and improve everyday handling while maintaining high-speed centrifugation performance.

Does this rotor use Auto-Lock?

Yes. When used in a compatible Sorvall LYNX centrifuge, the rotor supports Auto-Lock tool-free rotor exchange, allowing rapid installation and removal.

Does the F20-12x50 LEX support Auto-ID?

Yes. Compatible LYNX centrifuges automatically identify the installed rotor and apply the appropriate rotor operating parameters.

What size tubes fit the F20-12x50 LEX?

The rotor is primarily designed for compatible 50 mL tubes up to approximately 29 mm in diameter and 115 mm long. Certain 30 mL tubes can also be used with the appropriate adapters.

Can I use standard disposable 50 mL conical tubes at 51,428 x g?

Tube selection must be based on the manufacturer-approved tube and adapter combinations and the individual tube's maximum RCF rating. A standard disposable 50 mL conical tube should never be assumed safe at the rotor's maximum RCF simply because it physically fits.

Is the F20-12x50 LEX autoclavable?

Yes. Thermo Scientific specifies a maximum autoclaving temperature of 121°C for this rotor when the manufacturer's procedures are followed.

Is the F20-12x50 LEX suitable for biological samples?

Yes. The rotor is commonly used for biological centrifugation applications and Thermo Scientific lists it with biocontainment certification. Appropriate sealed tubes, rotor components, and laboratory procedures must still be used for the specific biological hazard involved.

What is the K-factor of the F20-12x50 LEX?

The K-factor is 455 at its maximum 20,000 rpm speed in the LYNX 6000 and 562 at its maximum 18,000 rpm speed in the LYNX 4000.

What warranty does American Instrument Exchange include?

This pre-owned Thermo Scientific Fiberlite F20-12x50 LEX rotor includes a 90-day warranty from American Instrument Exchange.

Testing Procedures for Used and Refurbished Laboratory Centrifuges

Ensure Quality, Accuracy, and Compliance Before Deployment

Used and refurbished laboratory centrifuges from American Instrument Exchange undergo testing procedures to ensure they meet the performance, safety, and compliance standards required in modern laboratories.

Why Testing Used Laboratory Centrifuges Is Essential

Before a centrifuge is reintroduced into a lab environment, it must be tested for:

Mechanical integrity
Rotor balance and speed accuracy
Safety system functionality
Electrical compliance

Proper testing helps extend equipment lifespan, reduce downtime, and ensure safety in high-stakes lab environments such as clinical diagnostics, biotechnology, and research applications.

Our structured testing protocol for used and refurbished centrifuges ensures equipment safety, accuracy, and longevity.

Key Testing Procedures for Refurbished and Used Centrifuges

1. Initial Visual Inspection

Check for signs of wear, corrosion, or damage to housing, lid, and control panels
Inspect power cords, plugs, and connectors for fraying or exposed wiring
Confirm that the rotor and accessories are compatible and undamaged

2. Functional Testing

Power up the centrifuge and confirm successful boot-up of digital or analog displays
Test lid lock and emergency stop mechanisms
Run initial cycles at various speeds to check for abnormal noise or vibration

3. Rotor and Speed Verification

Test all programmable speed settings to confirm consistent acceleration and deceleration
Monitor temperature, vibration, and RPM consistency throughout the cycle
Balance testing ensures smooth operation and prevents wear on internal components

4. Electrical Safety and Grounding Tests

Verify that all electrical components are properly grounded and shielded

5. Temperature Control (if applicable)

For refrigerated centrifuges, test cooling function to ensure temperature stability within set ranges
Check refrigerant levels and inspect for compressor noise or failure

6. Final Quality Assurance Checklist

Conduct a full run-through using the user interface
Document all test results

Repair and Refurbishment Protocol for Used Laboratory Centrifuges

Certified Quality from American Instrument Exchange

At American Instrument Exchange, we follow a meticulous repair and refurbishment protocol to ensure that every used laboratory centrifuge we sell. We strive for reliable performance and long-term durability—providing labs with exceptional value on high-quality pre-owned centrifuges.

Why Choose a Refurbished Centrifuge from American Instrument Exchange?

Fully tested
Backed by warranty and performance guarantee
Cost-effective alternative to new lab equipment
Environmentally responsible through equipment reuse
Supported by expert technicians with decades of experience

Step-by-Step Refurbishment Protocol

Every used centrifuge at American Instrument Exchange goes through the following comprehensive repair and refurbishment process:

1. Initial Intake & Inspection

Our technicians perform a complete visual and mechanical inspection
Evaluation of hinges, seals, gaskets, and electrical components
Any physical damage, missing parts, or wear is documented for repair

2. Cleaning and decontamination

Full internal and external cleaning using non-abrasive, disinfectant-safe products
Biological or chemical residue is decontaminated/cleaned

3. Mechanical & Electrical Repairs

Damaged or worn parts (e.g., drive motors, lid latches, rotor buckets) are replaced or repaired
Electrical components, sensors, and fuses are tested and replaced as needed
Wiring is inspected for integrity and safety per industry standards

4. Rotor & Accessory Evaluation

All rotors, buckets, and adapters are inspected for cracks, corrosion, and balance
Non-conforming components are replaced with OEM or equivalent alternatives

5. Performance Testing

Rotor speed (RPM), acceleration, and deceleration are verified
Refrigerated centrifuges undergo temperature stability testing across set ranges

6. Safety System Verification

Lid lock and interlock systems are tested for proper function
Emergency stop and imbalance detection systems are verified
Electrical safety and grounding tests are conducted

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the industry, American Instrument Exchange is a trusted name for refurbished lab equipment. Our centrifuge refurbishment protocol reflects our commitment to quality, safety, and customer satisfaction.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full. American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted.

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.