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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Thermo Scientific 1385 4' Biosafety Cabinet

Fully Tested & Warrantied*
Brand : Thermo
Product Code : SKU 0870ZZZ BIO CAB

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Thermo Scientific 1385 4' Class II Type A2 Biosafety Cabinet

Refurbished Thermo Scientific 1385 Biosafety Cabinet for Sale

The Thermo Scientific 1385 is a 4-foot Class II Type A2 biosafety cabinet designed to provide dependable personnel, product, and environmental protection for cell culture, microbiology, pharmaceutical research, clinical diagnostics, and other contamination-sensitive laboratory applications. Part of Thermo Scientific's proven 1300 Series A2 platform, the 1385 combines advanced airflow management, energy-efficient operation, low noise, and an ergonomic workspace in a versatile 4-foot footprint.

For laboratories where space and productivity are equally important, the Thermo 1385 offers an excellent balance. Its approximately 47-inch-wide interior provides ample room for routine tissue culture, sample preparation, pipetting, and microbiological procedures without requiring the floor space of a larger 5- or 6-foot cabinet. A 10-inch working sash opening provides comfortable access to the work area while maintaining the airflow conditions required for Class II Type A2 containment.

Thermo Scientific designed the 1300 Series around energy-efficient DC motor technology and real-time airflow compensation. As HEPA filter resistance changes over time, the blower system adjusts to help maintain stable inflow and downflow performance. When the front sash is closed, reduced blower operation can substantially decrease energy consumption, making the 1385 especially attractive for laboratories operating multiple biosafety cabinets or attempting to reduce long-term utility costs.

At American Instrument Exchange, every Thermo Scientific 1385 biosafety cabinet is inspected and tested by our technicians prior to shipment. Unless otherwise specified, new HEPA filters are installed at our facility before delivery. This unit also includes a stand and a 90-day warranty from American Instrument Exchange. Laboratories outfitting cell culture and biological research workflows can also source compatible incubators, centrifuges, laboratory refrigerators, freezers, and other refurbished laboratory equipment from American Instrument Exchange.


Key Features

  • Class II Type A2 biosafety cabinet

  • 4-foot nominal cabinet width

  • 10-inch working sash opening

  • Approximately 47.2-inch-wide interior workspace

  • HEPA-filtered vertical laminar airflow

  • Real-time airflow compensation as filter resistance changes

  • Energy-efficient brushless DC motor technology

  • Reduced-flow energy-saving operation

  • Ergonomic sloped front design

  • Quiet operation at approximately 63 dBA

  • Bright interior workspace

  • Two internal duplex electrical outlets

  • Stainless steel work surface

  • Includes stand and new HEPA filters unless otherwise specified

  • 90-day warranty from American Instrument Exchange


Overview

The Thermo Scientific 1385 was designed as a practical everyday biosafety cabinet for laboratories requiring reliable Class II Type A2 containment without sacrificing operator comfort or energy efficiency. Its 4-foot configuration is large enough for most routine cell culture and microbiology procedures while remaining compact enough for laboratories where available floor space is limited.

During operation, inward airflow at the front opening helps protect personnel from aerosols generated inside the cabinet. HEPA-filtered vertical downflow protects samples and work materials from contamination, while HEPA-filtered exhaust helps protect the surrounding laboratory environment. This combination provides the personnel, product, and environmental protection expected from a Class II Type A2 biosafety cabinet.

One of the most important advantages of the 1300 Series design is its ability to compensate for changes in filter resistance. The blower system adjusts airflow in real time as filters gradually load, helping maintain stable operating conditions without frequent manual adjustment. For laboratories that depend on their biosafety cabinets throughout the workday, this combination of airflow stability and efficient motor technology contributes to dependable long-term operation.

The 1385 also emphasizes operator comfort. Its sloped front profile, bright work area, low operating noise, and 10-inch sash opening create a comfortable environment for repetitive pipetting, culture handling, and other procedures that may require extended periods inside the cabinet.


Why Choose the Thermo Scientific 1385?

The Thermo Scientific 1385 is particularly attractive for laboratories that want a modern, energy-efficient biosafety cabinet without moving to a larger or more complex platform. Its 4-foot size accommodates a broad range of biological research procedures while fitting comfortably into many existing laboratory layouts.

The energy-efficient DC blower system is an important advantage for laboratories operating biosafety cabinets for extended periods. The cabinet automatically compensates for changing filter resistance, while lowering the sash allows blower speed to decrease. This can substantially reduce power consumption during periods when the cabinet is not actively being used.

The 1385 also offers a useful combination of workspace and accessibility. With an interior width of approximately 47.2 inches and a 10-inch working opening, researchers have ample room for pipettes, culture vessels, tube racks, small laboratory instruments, and other materials while maintaining an organized work area.

For biotechnology companies, pharmaceutical laboratories, hospitals, universities, and research organizations seeking a proven 4-foot Class II Type A2 cabinet, the Thermo 1385 provides an excellent combination of containment performance, energy efficiency, ergonomics, and long-term value.


Thermo Scientific 1385 vs. Older Biosafety Cabinets

The Thermo Scientific 1385 offers several advantages for laboratories replacing an older generation of Class II biosafety cabinet. Many legacy cabinets rely on conventional AC blower motors that consume considerably more electricity and may require more frequent manual adjustment as HEPA filters load.

The 1385's brushless DC motor technology and real-time airflow compensation provide a more efficient approach. Blower performance can adjust as filter resistance changes, helping maintain proper airflow while reducing unnecessary energy consumption. Reduced-flow operation when the sash is closed further lowers electrical demand during periods of inactivity.

Operator ergonomics are another meaningful improvement. The sloped front profile, relatively low noise level, bright workspace, and 10-inch work opening help reduce fatigue during repetitive laboratory procedures. For laboratories replacing an aging cabinet but not requiring the touchscreen controls and additional automation of newer premium platforms such as the Herasafe 2030i, the 1385 remains a compelling and cost-effective upgrade.


Compatible Laboratory Equipment

The Thermo Scientific 1385 is frequently used as part of a complete cell culture, microbiology, pharmaceutical, or biotechnology workflow. Biological samples handled inside the cabinet often move directly to other laboratory instruments for incubation, processing, analysis, or storage.

Common companion equipment includes CO₂ incubators for mammalian cell culture, refrigerated and benchtop centrifuges for sample processing, laboratory refrigerators for media and reagent storage, ultra-low temperature freezers for long-term specimen preservation, and inverted microscopes for examining cultured cells. Autoclaves and cryogenic storage systems can further support sterilization and long-term biological sample management.

American Instrument Exchange maintains a broad inventory of professionally refurbished laboratory equipment, allowing laboratories to source multiple pieces of compatible equipment from a single supplier while reducing procurement lead times.


Common Applications

The Thermo Scientific 1385 is well suited for routine and advanced biological laboratory procedures requiring Class II Type A2 protection, including:

  • Mammalian cell culture

  • Tissue culture

  • Stem cell research

  • Microbiology

  • Molecular biology

  • Virology

  • Pharmaceutical research

  • Vaccine research

  • Clinical and diagnostic laboratory procedures

  • Biotechnology research

  • Academic life-science research

  • Routine sterile sample preparation


Ideal Laboratory Environments

The Thermo Scientific 1385 is an excellent choice for biotechnology companies, pharmaceutical research laboratories, university laboratories, hospital and clinical facilities, public health laboratories, and other life-science organizations requiring dependable biological containment in a practical 4-foot footprint.

Its combination of a spacious interior, low operating noise, efficient blower technology, and ergonomic design makes the 1385 particularly well suited for laboratories where researchers spend significant portions of the workday performing cell culture, microbiological, or other contamination-sensitive procedures inside a biosafety cabinet.


Key Specifications

Specification Details
Manufacturer Thermo Scientific
Model 1385
Series 1300 Series A2
Cabinet Type Class II Type A2 Biosafety Cabinet
Nominal Width 4 ft
Exterior Dimensions 51.2" W × 31.5" D × 61.8" H
Interior Dimensions 47.2" W × 24.8" D × 30.7" H
Working Sash Opening 10"
Maximum Sash Opening 21.1"
Downflow Velocity 58–68 LFPM
Interior Work Surface 304 Stainless Steel
Interior Side & Rear Walls Powder-Coated Steel
Exterior Construction Powder-Coated Steel
Supply Filtration HEPA
Exhaust Filtration HEPA
Blower Motor Energy-Efficient DC Motor
Noise Level Approximately 63 dBA
Cabinet Weight Approximately 441 lb
Electrical 120V, 60 Hz, 8A
Power Consumption – Operating Approximately 200 W
Power Consumption – Reduced Flow Approximately 70 W
Internal Electrical Outlets Two Duplex Outlets
Stand Included
HEPA Filters New Filters Included Unless Otherwise Specified
Warranty 90 Days from American Instrument Exchange

Specifications compiled from Thermo Scientific manufacturer literature and American Instrument Exchange product information.

Why Buy a Refurbished Thermo Scientific 1385 Biosafety Cabinet?

The Thermo Scientific 1385 offers an attractive combination of proven biological containment, efficient operation, ergonomic design, and a practical 4-foot footprint. For laboratories that do not require the additional automation and touchscreen controls of newer premium biosafety cabinets, the 1385 remains an excellent choice for routine cell culture, microbiology, pharmaceutical research, and other biological applications.

Purchasing a professionally refurbished Thermo Scientific 1385 from American Instrument Exchange can significantly reduce the capital cost of adding or replacing a biosafety cabinet while allowing laboratories to continue using a well-established Thermo Scientific platform. Its energy-efficient DC blower technology, real-time airflow compensation, comfortable 10-inch work opening, and relatively quiet operation make the 1385 particularly well suited for laboratories where cabinets are used throughout the workday.

The 4-foot configuration also makes the 1385 a versatile option for laboratories balancing workspace requirements against available floor space. It provides considerably more room than a compact 3-foot cabinet without the larger footprint and acquisition cost associated with 5- or 6-foot models.

For expanding biotechnology companies, academic laboratories, pharmaceutical research facilities, hospitals, and other life-science organizations, a refurbished Thermo 1385 can provide years of dependable service at a fraction of the investment required for comparable new equipment.


Refurbishment & Testing Process

Every Thermo Scientific 1385 biosafety cabinet offered by American Instrument Exchange undergoes a detailed inspection, cleaning, refurbishment, and performance-verification process prior to shipment.

Our technicians evaluate the cabinet's blower system, controls, electrical components, lighting, sash operation, alarms, and airflow-related components. Worn or defective components are repaired or replaced as necessary to prepare the cabinet for continued laboratory use.

Unless otherwise specified, new HEPA filters are installed at our facility before shipment.

Testing and preparation may include:

  • HEPA filter integrity testing

  • Inflow and downflow velocity verification

  • Airflow smoke-pattern evaluation

  • Blower performance testing

  • Alarm and control verification

  • Electrical inspection

  • Sash and lighting inspection

  • Final cleaning and quality-assurance inspection

The objective of this process is not simply to determine whether the cabinet turns on. American Instrument Exchange prepares each refurbished 1385 for installation and subsequent field certification so the cabinet can return to productive laboratory service.


Certification Readiness

A biosafety cabinet should be field certified after installation to confirm that it performs correctly in its final laboratory environment. Thermo Scientific specifies field testing at installation and at least annually thereafter, with recertification also recommended following HEPA filter replacement, internal maintenance, or relocation.

The Thermo Scientific 1300 Series A2 is designed and tested as a Class II Type A2 biosafety cabinet in accordance with NSF/ANSI 49. Certification evaluates critical performance characteristics such as inflow and downflow velocities and HEPA filter integrity.

For laboratories throughout Greater Boston and New England, AIE Laboratory Services can provide on-site biosafety cabinet certification as well as preventative maintenance, troubleshooting, HEPA filter replacement, repairs, decontamination, relocation, and recurring certification services.

This combination allows laboratories to purchase a refurbished Thermo 1385 from American Instrument Exchange and continue working with an affiliated service organization for certification and long-term support after installation.


Shipping & Installation

The Thermo Scientific 1385 is professionally prepared and packaged for commercial freight shipment from American Instrument Exchange. Because a biosafety cabinet is a precision airflow device containing HEPA filtration, blowers, controls, and a large sash assembly, careful handling during transportation and installation is essential.

American Instrument Exchange can assist with freight coordination, inside delivery, placement, and installation planning when required. The cabinet's 4-foot configuration can also make laboratory placement easier than with larger 5- and 6-foot models, although doorway dimensions, ceiling clearance, electrical requirements, and the final installation location should always be evaluated before delivery.

After the cabinet reaches its final location, it should be field certified before being placed into biological service. Certification verifies cabinet performance in the actual laboratory environment rather than relying solely on testing performed prior to shipment.


Related Laboratory Equipment

The Thermo Scientific 1385 is frequently used at the center of cell culture, microbiology, pharmaceutical, and biotechnology workflows. American Instrument Exchange maintains a large inventory of professionally refurbished equipment that can be paired with the 1385 when expanding an existing laboratory or outfitting a new facility.

Common companion equipment includes CO₂ incubators for cell culture, benchtop and refrigerated centrifuges for sample processing, laboratory refrigerators for media and reagent storage, laboratory freezers and ultra-low temperature freezers for biological sample preservation, and inverted microscopes for examining cultured cells.

Laboratories may also pair the 1385 with autoclaves for sterilization, cryogenic storage systems for long-term specimen preservation, water baths for media preparation, and additional biosafety cabinets for expanding laboratory capacity.

Sourcing multiple pieces of refurbished laboratory equipment through American Instrument Exchange can simplify procurement while giving laboratories a single resource for equipment selection, shipping coordination, and technical support.


Thermo Scientific 1385 Frequently Asked Questions

Is the Thermo Scientific 1385 a Class II Type A2 biosafety cabinet?

Yes. The Thermo Scientific 1385 is part of the 1300 Series A2 family and is a Class II Type A2 biological safety cabinet designed to provide personnel, product, and environmental protection for appropriate biological laboratory applications.

How much workspace does the Thermo 1385 provide?

The 1385 is a nominal 4-foot biosafety cabinet with an interior width of approximately 47.2 inches. This provides enough space for most routine cell culture, pipetting, microbiology, and sample-preparation workflows while keeping the cabinet considerably more compact than a 5- or 6-foot model.

Does this Thermo 1385 include a stand?

Yes. This American Instrument Exchange Thermo 1385 configuration includes an adjustable-height stand. Thermo's documentation identifies the 1385 package as including the cabinet, stand, UV light, and armrest. Customers should confirm the exact accessories pictured or listed with the individual unit when ordering.

Are new HEPA filters installed in this refurbished Thermo 1385?

Unless otherwise specified, American Instrument Exchange installs new HEPA filters before shipment. The cabinet is then tested and prepared for field certification following installation at the customer's facility.

Why would I choose the 1385 instead of a 6-foot biosafety cabinet?

For many laboratories, a 4-foot cabinet provides the best balance between available workspace and laboratory footprint. The 1385 offers approximately 47 inches of interior width, which is sufficient for many routine cell culture and microbiology procedures while consuming considerably less laboratory space than a 6-foot cabinet. Laboratories working with large instruments, unusually high sample volumes, or multiple simultaneous workflows may benefit from a larger model.

Can the Thermo Scientific 1385 be exhausted outside the building?

As a Class II Type A2 cabinet, the 1385 can normally operate with HEPA-filtered exhaust returned to the laboratory. Type A2 cabinets may also be connected to an appropriate external exhaust system using a properly designed canopy or thimble connection when required by the application and facility design. Any exhaust configuration should be evaluated by qualified laboratory safety and HVAC personnel.

How often should a Thermo 1385 be certified?

Thermo Scientific recommends that its 1300 Series A2 cabinets be field tested when installed and at least annually thereafter. Recertification should also be performed when HEPA filters are changed, internal maintenance is performed, or the cabinet is relocated.

Can AIE Laboratory Services certify or repair the Thermo Scientific 1385?

Yes. For customers throughout Greater Boston and New England, AIE Laboratory Services can provide biosafety cabinet certification, preventative maintenance, HEPA filter replacement, troubleshooting, repairs, decontamination, relocation, and other field services. This gives laboratories a resource not only for purchasing a refurbished 1385 through American Instrument Exchange, but also for supporting the cabinet after installation.

Why purchase a refurbished Thermo Scientific 1385 from American Instrument Exchange?

American Instrument Exchange specializes in professionally refurbished laboratory equipment rather than simply reselling used instruments. Each Thermo 1385 is inspected, cleaned, tested, and prepared for continued laboratory service by experienced technicians. Unless otherwise specified, new HEPA filters are installed before shipment, and this unit is backed by a 90-day warranty from American Instrument Exchange.

For laboratories that need a dependable Class II Type A2 cabinet without the cost or lead time associated with purchasing new, the refurbished Thermo Scientific 1385 provides an excellent combination of proven performance, energy efficiency, usable workspace, and long-term value.

CLICK HERE to see the Thermo Scientific 1385 on our YouTube channel.

Read more about the Thermo Scientific 1385 4' Biosafety Cabinet

Click Here to read a review of this product on our blog!

Testing Procedures for Used and Refurbished Biosafety Cabinets

Ensure Containment, Airflow Integrity, and Operator Safety

Used and refurbished biosafety cabinets (BSCs) from American Instrument Exchange are thoroughly tested to ensure they meet NSF/ANSI 49 performance standards for containment, airflow uniformity, and HEPA filtration. Each Class I, II, or III unit is evaluated through a series of specialized inspections and certifications, ensuring the cabinet performs reliably in research, clinical, and pharmaceutical lab environments.

Why Testing Used Biosafety Cabinets Is Essential

Before any biosafety cabinet is deployed in a working lab, it must be tested for:

• HEPA filter integrity and leak-free performance
• Inflow and downflow air velocity balance
• Containment efficiency and personnel protection
• Electrical system function and safety compliance
• Cleanliness and readiness for sterile applications

Proper testing of refurbished biosafety cabinets helps prevent cross-contamination, exposure to hazardous materials, and airflow disruption—critical for maintaining laboratory protocols. Our structured multi-point BSC testing protocol ensures dependable protection for operators, products, and the lab environment.

Key Testing Procedures for Refurbished and Used Biosafety Cabinets

1. Initial Visual Inspection

• Inspect exterior panels, window sashes, hinges, and seals for signs of wear or damage
• Confirm visibility and integrity of the viewing window
• Check power cords, display screens, and control interfaces for usability

2. Cabinet Decontamination and Cleaning

• Interior and exterior cleaned with non-corrosive disinfectants
• Decontamination protocols followed to remove biological contaminants
• Work surface, sidewalls, and return air grills are fully sanitized

3. HEPA Filter Integrity Testing (DOP/PAO Leak Test)

• Conduct aerosol challenge test using PAO or DOP to verify HEPA filter seal integrity
• Identify and resolve any filter leaks in accordance with NSF/ANSI 49 standards
• Ensure HEPA filters are correctly seated and uncompromised

4. Inflow and Downflow Velocity Testing

• Measure air velocities using calibrated thermo-anemometers
• Confirm inflow velocity meets requirements
• Verify downflow uniformity within the work zone to prevent turbulence and contamination

5. Airflow Smoke Pattern Testing

• Conduct visual smoke tests to demonstrate laminar airflow and containment
• Confirm that airflow barriers prevent cross-contamination and exposure

6. Electrical Safety and Alarm System Checks

• Inspect grounding, insulation resistance, and GFCI protection
• Test alarm functionality for sash position, airflow disruption, and power failure
• Verify interior lighting, outlets, and blower controls operate reliably

7. Final Certification and Quality Assurance

• Run full performance test cycle and confirm compliance with NSF/ANSI 49 and manufacturer specs
• Document data and generate a detailed service report

Guaranteed Performance from American Instrument Exchange

All refurbished biosafety cabinets from American Instrument Exchange are tested and verified to ensure maximum containment, user protection, and airflow performance. Whether used for microbiology, tissue culture, pharmaceutical compounding, or other work necessitating containment, our BSCs meet industry standards—so your team can work safely and confidently from day one.

Repair and Refurbishment Protocol for Used Biosafety Cabinets

Certified Protection and Performance from American Instrument Exchange

At American Instrument Exchange, every used biosafety cabinet (BSC) we offer is thoroughly repaired and refurbished to meet the highest standards for safety, airflow performance, and compliance. Whether it’s a Class I, Class II Type A2/B2, or Class III unit, we follow a meticulous refurbishment process to ensure your BSC provides reliable containment, sterile workspace conditions, and long-term durability.

Why Choose a Refurbished Biosafety Cabinet from American Instrument Exchange?

  • Fully tested and certified for airflow integrity and containment
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new biosafety cabinets
  • Environmentally responsible through expert reuse and restoration
  • Serviced by experienced technicians trained in NSF/ANSI 49 protocols

Step-by-Step Refurbishment Protocol

Every biosafety cabinet at American Instrument Exchange undergoes the following comprehensive multi-stage process to ensure it is lab-ready:

1. Initial Intake & Inspection

• Visual inspection of cabinet exterior, control panel, and sash mechanism
• Evaluation of hinges, seals, gaskets, and electrical components
• Missing parts or functional issues are documented for repair

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, disinfectant-safe products
• Decontamination protocols followed to remove biohazardous or chemical residue
• Removable surfaces, work trays, and grilles are cleaned and sanitized

3. Mechanical and Electrical Repair

• Repair or replacement of worn components, including sash latches, lighting, and controls
• Electrical systems including switches, alarms, and outlets are tested and serviced
• Wiring is inspected and repaired to meet safety and performance standards

4. HEPA Filter Evaluation and Replacement

• Filters are tested for integrity using DOP/PAO aerosol challenge testing
• HEPA filters are replaced with OEM or equivalent filters
• Filter seals are verified for leak-free performance

5. Airflow and Performance Testing

• Inflow and downflow velocities are measured using calibrated instruments
• Smoke pattern testing confirms laminar airflow and containment effectiveness
• Blower motor function and airflow uniformity are verified across the cabinet

6. Safety System Verification

• Alarms for airflow disruption, sash height, and power loss are tested
• GFCI protection, lighting, and emergency shutoff systems are confirmed functional

7. Final Quality Control and Certification

• Performance testing is conducted to confirm NSF/ANSI 49 compliance (where applicable)
• Final visual inspection and cleaning performed prior to shipping
• Detailed service report and airflow test results provided with each unit

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the lab equipment industry, American Instrument Exchange is a trusted name in refurbished biosafety cabinets. Our repair and refurbishment protocol ensures each cabinet provides dependable protection for personnel, products, and the environment—delivering maximum safety at a fraction of the cost of new.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.