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Tuttnauer 2340E Benchtop Autoclave

Fully Tested & Warrantied*
Brand : Tuttnauer
Product Code : SKU 0582A A-CLAVE
Style: $5000.00

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Tuttnauer 2340E Benchtop Autoclave

Laboratories that routinely sterilize instruments, glassware, culture media, liquids, and other heat-resistant materials need an autoclave that provides consistent performance without occupying excessive laboratory space. The refurbished Tuttnauer 2340E Benchtop Autoclave from American Instrument Exchange combines a compact 19-liter chamber with automatic microprocessor-controlled operation, adjustable sterilization programs, and straightforward 120 V installation.

With a chamber measuring approximately 9 inches in diameter by 18 inches deep, the Tuttnauer 2340E provides useful sterilization capacity while maintaining a footprint suitable for laboratory countertops and smaller work areas. Automatic filling, heating, sterilization, exhaust, and drying functions simplify routine operation, while selectable fast and slow exhaust options allow the autoclave to accommodate both compatible solid materials and liquid loads.

This used Tuttnauer 2340E has been reconditioned, inspected, and tested by American Instrument Exchange and includes a 90-day warranty. For laboratories replacing an aging benchtop sterilizer or adding supplemental autoclave capacity, an in-stock refurbished 2340E can provide a practical alternative to purchasing new equipment.

Tuttnauer 2340E Key Features

  • Compact 19-liter benchtop steam autoclave

  • Approximately 9-inch-diameter × 18-inch-deep chamber

  • Four adjustable sterilization programs

  • Sterilization temperatures adjustable from approximately 105°C to 137°C

  • Sterilization times programmable up to 59 minutes

  • Automatic microprocessor-controlled cycle operation

  • Digital display of temperature, pressure, and cycle time

  • Fast exhaust for appropriate solid loads

  • Slow exhaust for compatible liquid and media loads

  • Low-water alarm and automatic low-water protection

  • Continuous pressure purge to assist with air removal

  • Inline particle filter to help protect valves

  • Compact 120 V installation

  • Reconditioned, inspected, and tested by American Instrument Exchange

  • Includes a 90-day warranty

Overview

The Tuttnauer 2340E is a compact automatic tabletop autoclave designed for laboratories requiring dependable routine steam sterilization without the space or utility demands of a large floor-standing system. Its 19-liter cylindrical chamber provides enough capacity for small batches of laboratory glassware, reusable instruments, culture media, containers, and other compatible materials while remaining compact enough for installation on many laboratory benches.

The 2340E is part of Tuttnauer's long-established 2300/2400 Series of tabletop autoclaves, a product family widely used in laboratory, medical, veterinary, research, and educational environments. The 2340 platform emphasizes a balance of useful chamber depth, straightforward controls, and relatively simple installation. The E version adds microprocessor-controlled automatic operation, allowing the sterilizer to manage multiple stages of the cycle with less operator intervention than manually controlled models.

Four adjustable programs allow users to establish sterilization parameters for different compatible loads. Sterilization temperature can be adjusted from approximately 105°C to 137°C, with sterilization times extending up to 59 minutes. This flexibility makes the 2340E useful for laboratories processing different materials rather than relying on a single fixed operating temperature.

During operation, the digital display continuously communicates cycle information including temperature, pressure, and running time. Automatic control of water filling, heating, sterilization, exhaust, and subsequent cycle stages reduces the number of manual steps required from operators and helps improve consistency between repeated loads.

The system also incorporates standby heating to keep the chamber warm between cycles. In laboratories that run multiple loads throughout the day, maintaining chamber temperature can reduce the time required to begin subsequent processing and support more efficient workflow.

For laboratories replacing a failed benchtop autoclave, the familiar Tuttnauer platform can be particularly attractive. Its combination of compact dimensions, 120 V electrical service, automatic controls, and broad application range makes the 2340E relatively straightforward to incorporate into many existing laboratory spaces.

Tuttnauer 2340E Common Applications

  • Sterilization of laboratory glassware

  • Processing of reusable laboratory instruments

  • Sterilization of compatible culture media

  • Processing of aqueous laboratory solutions

  • Microbiology research and testing

  • Biotechnology laboratory workflows

  • Pharmaceutical quality-control support

  • Veterinary laboratory applications

  • Academic teaching and research laboratories

  • Clinical and diagnostic laboratory support

  • Food and environmental testing

  • General laboratory steam sterilization

Tuttnauer 2340E Ideal Laboratory Environments

The Tuttnauer 2340E is well suited for laboratories that need dependable steam sterilization but do not require the capacity of a large floor-standing autoclave. Its 19-liter chamber provides useful processing space for routine small-batch work while the tabletop configuration allows facilities to preserve floor space.

Microbiology, biotechnology, and academic research laboratories may use the 2340E for preparing culture media, sterilizing reusable glassware, and processing compatible instruments. Pharmaceutical quality-control and testing laboratories can use the autoclave to support microbiological assays, media preparation, and routine laboratory contamination-control procedures.

Veterinary facilities, animal research laboratories, teaching laboratories, food-testing facilities, and environmental laboratories may also benefit from the compact Tuttnauer design. The availability of both fast and slow exhaust modes makes the system more versatile than a sterilizer intended exclusively for solid loads.

The 120 V configuration of this particular unit can also simplify placement. Unlike larger high-capacity autoclaves that may require 208 V or 240 V electrical infrastructure, the available 2340E can be easier to integrate into laboratories with suitable dedicated 120 V service.

Sterilization Capabilities

The Tuttnauer 2340E uses saturated steam under pressure to process compatible heat- and moisture-resistant laboratory materials. Temperature can be programmed from approximately 105°C to 137°C, allowing users to establish appropriate cycle conditions for different loads and laboratory procedures.

Compatible solid loads may include stainless steel instruments, laboratory utensils, and glassware capable of tolerating steam sterilization. The relatively deep 18-inch chamber provides useful space for trays, containers, and elongated laboratory materials that fit through the chamber opening.

The 2340E can also accommodate appropriate liquid loads when suitable containers, volumes, loading practices, temperatures, and exhaust settings are used. Slow exhaust is important when processing liquids because rapid depressurization may cause superheated liquids to boil suddenly, resulting in boil-over, loss of contents, or broken containers.

For compatible solid loads, fast exhaust can shorten the depressurization portion of the cycle and improve turnaround time. Cycle choice should always reflect the material being processed rather than simply selecting the fastest available program.

The autoclave also incorporates a continuous pressure-purge system intended to help remove air pockets from the chamber. Effective air displacement is important because trapped air can reduce steam contact and interfere with heat transfer to portions of the load.

Laboratories remain responsible for developing and validating sterilization cycles appropriate for their particular materials, volumes, container types, biological loads, and quality requirements.

Chamber Capacity and Laboratory Workflow

The Tuttnauer 2340E has a nominal chamber volume of approximately 19 liters, or about 5 gallons. The cylindrical chamber measures roughly 9 inches in diameter by 18 inches deep, providing a useful balance between capacity and overall equipment size.

The chamber is commonly configured with three stainless steel trays. Published specifications list individual tray dimensions of approximately 168 mm wide × 20 mm high × 414 mm deep. The chamber can accommodate two full-size and two half-size standard cassettes, although actual usable capacity depends on the shape and dimensions of the materials being processed.

For laboratories processing small batches several times each day, the 2340E's automatic operation can simplify workflow. Once a suitable program has been selected and the chamber loaded, the microprocessor manages the major cycle stages rather than requiring continuous manual adjustment.

Standby heating helps maintain chamber warmth between cycles, which can be useful in busy facilities where another load is likely to follow soon after the previous cycle. Maintaining readiness can reduce delays associated with repeatedly heating a completely cold chamber.

The 19-liter chamber is best suited for moderate laboratory workloads. Facilities processing large volumes of glassware, multiple liters of media, substantial waste loads, or high daily throughput may benefit from a larger benchtop or floor-standing autoclave. Smaller laboratories, however, may find that the 2340E provides sufficient capacity without requiring unnecessary equipment size or utility infrastructure.

Choosing the Right Laboratory Autoclave

The Tuttnauer 2340E is a strong choice for laboratories that prioritize compact size, automatic operation, flexible cycle programming, and relatively simple electrical installation. Its 19-liter chamber is large enough for many routine research and testing applications while remaining considerably smaller than high-capacity floor models.

The approximately 18-inch chamber depth is particularly useful when evaluating a compact tabletop autoclave. Chamber volume alone does not indicate whether specific containers or instruments will fit, so laboratories should compare the diameter, depth, tray dimensions, and chamber opening with their typical loads before purchase.

The 2340E is also a good candidate for laboratories processing a mixture of solids and liquids. Fast and slow exhaust modes provide greater flexibility than systems intended primarily for one type of load. Users processing liquids should nevertheless consider container volume and required cooling time when estimating daily throughput, since liquid cycles generally require more gradual exhaust and longer turnaround.

Laboratories should also distinguish this gravity-displacement tabletop autoclave from active pre-vacuum sterilizers. The 2340E uses steam displacement and pressure purging rather than a dedicated vacuum pump to remove chamber air. Facilities requiring validated pre-vacuum processing of porous or complex wrapped loads should select a sterilizer specifically designed for those applications.

For laboratories requiring significantly greater capacity, Tuttnauer manufactured related tabletop and floor-standing systems with larger chambers. The 2340E makes the most sense when a compact footprint and moderate batch capacity are more important than maximum throughput.

American Instrument Exchange can help customers compare the Tuttnauer 2340E with other refurbished autoclaves and new Tuttnauer sterilizers based on chamber dimensions, load types, available utilities, laboratory space, throughput requirements, and budget.

Tuttnauer 2340E Key Specifications

Specification Details
Manufacturer Tuttnauer
Model 2340E
Sterilizer Type Automatic benchtop steam autoclave
Chamber Capacity 19 L / approximately 5 gal
Chamber Dimensions Approximately 9 in diameter × 18 in deep
Exterior Dimensions Approximately 20 in W × 20 in D × 15 in H for this listed unit; verify before installation
Chamber Construction Stainless steel
Sterilization Temperature Range Approximately 105°C to 137°C
Sterilization Time Programmable up to 59 minutes
Number of Programs Four adjustable programs
Control System Microprocessor controlled
Display Digital temperature, pressure, and running-time display
Exhaust Modes Fast and slow exhaust
Air Removal Continuous pressure purge
Drying Drying cycle provided; operating procedure depends on individual configuration
Water Reservoir Approximately 3 L
Low-Water Protection Low-water alarm and automatic protection
Particle Protection Inline particle filter
Tray Capacity Three trays
Standard Cassette Capacity Approximately 2 full and 2 half cassettes
Tray Dimensions Approximately 168 mm W × 20 mm H × 414 mm D
Electrical Requirements 120 V for this American Instrument Exchange unit
Published Power Rating Approximately 1,400 W
Plumbing Requirements No permanent building steam connection required
Installation Type Benchtop
Published Weight Approximately 33 kg / 73 lb
Condition Used / reconditioned
Warranty 90 days

Published Tuttnauer specifications vary somewhat by production generation and documentation. In particular, exterior dimensions and certain cycle features may differ between individual 2340E configurations. Customers should confirm the equipment data plate, exact exterior dimensions, electrical requirements, included trays and accessories, and operating configuration of the available unit before purchase.

Installation and Utility Requirements

Compared with a larger floor-standing sterilizer, the Tuttnauer 2340E has relatively straightforward installation requirements. This American Instrument Exchange unit is configured for 120 V electrical service, allowing installation in laboratories with an appropriate dedicated circuit that meets the autoclave's electrical requirements.

The unit does not require a central building steam supply. Water is supplied through the autoclave's internal reservoir, reducing the plumbing infrastructure required for installation. Users should follow Tuttnauer's recommendations for water quality to minimize scale formation and protect the chamber, heating components, valves, and associated plumbing.

Although the autoclave itself is compact, adequate clearance must be provided around the cabinet for ventilation, loading, service access, and opening the chamber door. Buyers should consider the additional depth required when the front door is fully open rather than evaluating only the closed exterior dimensions.

The sterilizer should be installed on a stable laboratory bench capable of supporting the approximately 73-pound empty equipment weight plus water and the maximum anticipated load. The work surface should be level and positioned at a practical height for safe loading and unloading.

Steam and heat are released during operation, so laboratories should also consider room ventilation and avoid locating temperature-sensitive equipment immediately adjacent to the autoclave.

Routine chamber cleaning, reservoir maintenance, inspection of the door gasket, water-quality control, and preventive maintenance can help support reliable long-term performance.

Why Buy a Refurbished Tuttnauer 2340E from American Instrument Exchange?

Tuttnauer tabletop autoclaves are widely used across research, clinical, veterinary, educational, and industrial laboratories, making professionally refurbished models an attractive option for organizations that want proven sterilization technology while controlling equipment costs.

American Instrument Exchange reconditions, inspects, and tests used autoclaves before shipment to verify proper operation. Testing can include heating, temperature and pressure control, timers, exhaust functions, displays, safety systems, alarms, and other operating features applicable to the individual model. Customers with specific testing requirements can discuss those needs with American Instrument Exchange prior to shipment.

For laboratories replacing an autoclave that has failed unexpectedly, equipment availability can also be a major consideration. An in-stock refurbished Tuttnauer 2340E may allow a laboratory to restore routine sterilization capacity considerably faster than waiting for new equipment to become available.

American Instrument Exchange also offers new Tuttnauer autoclaves for facilities that prefer current-generation equipment and factory warranty coverage. Customers can therefore compare new and refurbished options based on budget, delivery timeline, required features, chamber capacity, and long-term equipment strategy.

In addition to autoclaves and sterilizers, American Instrument Exchange supplies complementary laboratory equipment including biosafety cabinets, CO₂ incubators, laboratory refrigerators, freezers, centrifuges, glassware washers, ovens, and other equipment used throughout research and testing facilities.

Frequently Asked Questions

What is the chamber capacity of the Tuttnauer 2340E?

The 2340E has a nominal chamber capacity of approximately 19 liters, or 5 gallons. Its cylindrical chamber measures approximately 9 inches in diameter by 18 inches deep.

What is the difference between the Tuttnauer 2340E and manually controlled Tuttnauer autoclaves?

The 2340E uses microprocessor-controlled automatic operation. Major cycle stages such as filling, heating, sterilization, exhaust, and subsequent cycle functions are controlled automatically, reducing the amount of manual intervention required compared with basic manually controlled sterilizers.

How many sterilization programs does the Tuttnauer 2340E have?

The 2340E provides four adjustable programs. Sterilization temperature can be adjusted from approximately 105°C to 137°C, with sterilization times programmable up to approximately 59 minutes.

Can the Tuttnauer 2340E sterilize liquids and culture media?

Yes, the 2340E can process compatible liquid loads when appropriate containers, loading procedures, temperatures, and slow-exhaust settings are used. Laboratories should develop and validate cycles suitable for their specific liquid volumes and applications.

Can the Tuttnauer 2340E sterilize glassware and instruments?

Yes. Compatible heat- and moisture-resistant glassware and reusable instruments are common applications. Fast exhaust may be appropriate for suitable solid loads when permitted by the laboratory's established sterilization procedure.

Does the Tuttnauer 2340E have a vacuum pump?

The traditional 2340E is a gravity-displacement tabletop autoclave rather than an active pre-vacuum sterilizer. It uses steam displacement and a continuous pressure-purge process to assist with air removal.

How large is the Tuttnauer 2340E?

The American Instrument Exchange listing gives exterior dimensions of approximately 20 inches wide × 20 inches deep × 15 inches high. Published Tuttnauer literature varies somewhat by generation, so customers should confirm the dimensions of the available unit before planning a tight installation.

How many trays fit inside the 2340E?

Published specifications list three trays, each approximately 168 mm wide × 20 mm high × 414 mm deep. Included trays and accessories should be confirmed for the individual unit.

Does the Tuttnauer 2340E require plumbing?

The 2340E uses an internal water reservoir and does not require a central building steam supply. Customers should review water filling, drainage, ventilation, and electrical requirements before installation.

What electrical service does this Tuttnauer 2340E require?

This American Instrument Exchange unit is listed for 120 V operation. The individual equipment data plate should always be checked before installation to confirm voltage, frequency, amperage, and power requirements.

Is the Tuttnauer 2340E suitable for a small microbiology laboratory?

Yes. Its compact footprint, 19-liter chamber, adjustable programs, and ability to process compatible glassware, instruments, media, and liquids make it a practical choice for many smaller microbiology and research laboratories.

Does this refurbished Tuttnauer 2340E include a warranty?

Yes. Unless otherwise specified, this reconditioned Tuttnauer 2340E includes a 90-day warranty from American Instrument Exchange.

Does American Instrument Exchange sell new Tuttnauer autoclaves as well?

Yes. American Instrument Exchange offers both used and refurbished autoclaves and new Tuttnauer sterilizers, allowing laboratories to compare equipment based on chamber capacity, features, budget, warranty preferences, and delivery requirements.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.