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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
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Bioquell Clarus L2

Fully Tested & Warrantied*
Brand : Bioquell
Product Code : SKU 0504 A-CLAVE
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Bioquell Clarus L2 Hydrogen Peroxide Vapor Generator

Effective bio-decontamination is critical in laboratories, pharmaceutical facilities, animal research environments, cleanrooms, and other controlled spaces where microorganisms on exposed surfaces can compromise research, production, or containment. The Bioquell Clarus L2 Hydrogen Peroxide Vapor Generator provides an automated method for distributing hydrogen peroxide vapor throughout compatible enclosed spaces, helping laboratories achieve repeatable whole-area bio-decontamination beyond what can be accomplished through manual surface cleaning alone.

The refurbished Bioquell Clarus L2 from American Instrument Exchange is designed for bio-decontamination of enclosures and rooms up to approximately 75 m³. Its portable configuration, touchscreen interface, programmable cycle control, and dual-circuit technology make it particularly useful for laboratories and controlled environments requiring repeatable decontamination of biosafety cabinets, isolators, pass-through chambers, rooms, and other compatible sealed spaces.

This Bioquell Clarus L2 is used and reconditioned by American Instrument Exchange. Our technicians inspect and test the system to verify proper operation, and the unit includes a 90-day warranty.

Bioquell Clarus L2 Key Features

  • Hydrogen peroxide vapor generator for room and enclosure bio-decontamination

  • Designed for compatible spaces up to approximately 75 m³

  • Supports validated 6-log microbial reduction processes

  • Dual-circuit technology for efficient conditioning, gassing, and aeration

  • Siemens S7 PLC-based control system

  • Color touchscreen user interface

  • Programmable cycle editing and storage

  • Integral thermal printer for cycle documentation

  • HEPA-filtered inlet and process airflow

  • Remote start/stop and external communications capabilities

  • Compatible with 500 mL and 1 L hydrogen peroxide bottles

  • Portable floor-standing configuration

  • Refurbished, inspected, and tested by American Instrument Exchange

  • Includes a 90-day warranty

Overview

The Bioquell Clarus L2 is a mobile hydrogen peroxide vapor bio-decontamination system developed for controlled environments where manual wiping or conventional cleaning may not provide adequate coverage. Instead of sterilizing objects inside a pressure chamber like a traditional steam autoclave, the Clarus L2 introduces vaporized hydrogen peroxide into a compatible sealed enclosure or room, allowing the decontaminating agent to reach exposed surfaces throughout the treated space.

This distinction makes the Clarus L2 particularly valuable for applications involving equipment or spaces that cannot simply be placed inside an autoclave. Biosafety cabinets, isolators, material transfer chambers, laboratory rooms, and other enclosed environments can contain complex surfaces and difficult-to-access areas. Hydrogen peroxide vapor provides a means of treating exposed surfaces throughout the enclosure as part of an appropriately developed and validated bio-decontamination process.

The Clarus L2 uses a controlled process incorporating conditioning, hydrogen peroxide vapor delivery, and aeration. Its dual-circuit design manages airflow during the process, while programmable controls allow cycles to be developed and stored for recurring applications. An integrated color touchscreen provides operator access to cycle parameters and system information, and the built-in thermal printer can provide physical documentation of completed cycles.

Bioquell designed the Clarus platform for applications requiring repeatable microbial reduction rather than simple routine cleaning. This makes the Clarus L2 relevant to biotechnology, pharmaceutical manufacturing, research, animal facilities, cleanrooms, and containment environments where documented bio-decontamination may form part of an established contamination-control program.

For facilities seeking this capability without purchasing a new hydrogen peroxide vapor generator, a professionally reconditioned Clarus L2 from American Instrument Exchange can provide access to specialized bio-decontamination technology at a lower capital cost.

Bioquell Clarus L2 Common Applications

  • Bio-decontamination of biosafety cabinets

  • Decontamination of laboratory rooms and controlled spaces

  • Isolator bio-decontamination

  • Pass-through and material transfer chamber decontamination

  • Pharmaceutical manufacturing and quality-control environments

  • Biotechnology research laboratories

  • Animal research and vivarium applications

  • Cleanroom contamination-control programs

  • Containment laboratory decontamination

  • Decontamination following maintenance or service work

  • Periodic facility bio-decontamination

  • Microbial contamination response and remediation

Bioquell Clarus L2 Ideal Laboratory Environments

The Bioquell Clarus L2 is particularly well suited for laboratories and controlled environments that require more comprehensive surface bio-decontamination than routine manual cleaning can provide. Pharmaceutical and biotechnology facilities may incorporate hydrogen peroxide vapor into contamination-control strategies for isolators, transfer chambers, processing areas, and selected rooms where microbial control is critical to research or manufacturing activities.

Biosafety and containment laboratories may use hydrogen peroxide vapor when decontaminating compatible biological safety cabinets, enclosed work areas, or rooms before maintenance, filter replacement, equipment relocation, or other procedures. Because vapor can circulate through an appropriately configured enclosure, it can reach exposed surfaces that may be difficult to treat consistently through manual wiping alone.

Animal research facilities, cleanrooms, pharmaceutical quality-control laboratories, contract research organizations, and other regulated or contamination-sensitive environments may also benefit from the Clarus L2. The ability to create and repeat established cycles can be especially valuable where facilities require consistent procedures and documentation rather than relying solely on operator-dependent manual cleaning.

The system should be selected and operated as part of an appropriately designed bio-decontamination program. Room or enclosure configuration, volume, temperature, relative humidity, materials, airflow, sealing, load arrangement, and biological challenge can all affect cycle development and performance.

Hydrogen Peroxide Vapor Bio-Decontamination

Hydrogen peroxide vapor is used to reduce microbial contamination on exposed surfaces within enclosed environments. During a Clarus L2 cycle, hydrogen peroxide solution is vaporized and introduced into the treatment area under controlled conditions. Proper distribution allows the vapor to contact surfaces throughout the enclosure before the hydrogen peroxide is subsequently removed during aeration.

Bioquell developed its hydrogen peroxide vapor technology for broad-spectrum microbial inactivation. When an appropriate cycle has been developed and validated, the process can be used against bacteria, viruses, fungi, and other microorganisms and can support applications requiring a 6-log microbial reduction.

An important advantage of vapor-based bio-decontamination is coverage. Manual cleaning depends heavily on operator technique and direct physical access to every surface. Complex equipment, corners, undersides, internal enclosure surfaces, and other difficult-to-reach locations can make consistent manual treatment challenging. Hydrogen peroxide vapor can circulate through the treated environment and contact exposed surfaces without requiring an operator to wipe each location individually.

Hydrogen peroxide vapor treatment does not eliminate the need for routine cleaning, and it should not be considered interchangeable with steam sterilization. Organic material and visible contamination should be addressed according to appropriate facility procedures, and the effectiveness of a bio-decontamination cycle depends on correct cycle development, enclosure preparation, vapor distribution, aeration, and validation.

Treatment Capacity and Facility Workflow

The Bioquell Clarus L2 is designed for applications ranging from relatively small enclosures to compatible rooms with volumes up to approximately 75 m³. This flexibility allows a single system to support multiple bio-decontamination needs within a facility rather than limiting the equipment to one permanently installed chamber.

The mobile floor-standing design can be useful for organizations that need to move bio-decontamination equipment between compatible areas. A research facility, for example, may use the Clarus L2 for a biosafety cabinet decontamination application and subsequently configure it for another validated enclosure or room.

Cycle programming and storage are particularly useful when facilities repeatedly decontaminate similar spaces. Once appropriate cycle parameters have been developed and validated, stored programs can help improve repeatability and reduce operator setup requirements. The integrated thermal printer also provides cycle documentation that may be useful as part of laboratory records and quality systems.

Bio-decontamination nevertheless requires planning. The treated enclosure must be appropriately prepared, sealed, and configured, and personnel must remain outside the treatment area during operation. Following hydrogen peroxide exposure, sufficient aeration is required before personnel can safely re-enter or open the enclosure according to the facility's established procedures and applicable exposure limits.

Choosing the Right Bio-Decontamination System

Selecting a hydrogen peroxide vapor generator requires a different evaluation than selecting a conventional laboratory autoclave. Buyers should consider the volume and geometry of the spaces being treated, required microbial reduction, frequency of decontamination, cycle documentation requirements, available electrical service, room sealing, airflow characteristics, and the facility's ability to develop and validate suitable cycles.

The Clarus L2 is particularly attractive for organizations requiring flexibility. Its ability to support both enclosures and appropriately sized rooms means it can potentially serve multiple applications within the same facility. Laboratories that only need to treat a small fixed isolator may be better served by an integrated system, while facilities routinely decontaminating multiple enclosures or rooms may benefit considerably from a mobile generator.

The system's programmable controls, stored cycles, printer, and external communication capabilities also make it better suited to controlled laboratory and pharmaceutical workflows than simpler portable fogging equipment. Hydrogen peroxide vapor generation is a specialized bio-decontamination process and should not be confused with basic aerosol or disinfectant fogging.

Facilities considering a used Bioquell Clarus L2 should also evaluate their ability to obtain appropriate hydrogen peroxide consumables, develop or maintain validated cycles, monitor residual hydrogen peroxide, and support the system over its remaining service life. American Instrument Exchange can help customers review the physical and electrical specifications of the available equipment and determine whether the system is a reasonable match for their intended application.

Bioquell Clarus L2 Key Specifications

Specification Details
Manufacturer Bioquell
Model Clarus L2
Equipment Type Hydrogen peroxide vapor bio-decontamination generator
Bio-Decontamination Method Vaporized hydrogen peroxide
Maximum Treatment Volume Up to approximately 75 m³
Exterior Dimensions Approximately 19.1 in W × 27.8 in D × 44.7 in H
Metric Dimensions Approximately 515 mm W × 705 mm D × 1,140 mm H
Weight Approximately 80 kg (176 lb)
Hydrogen Peroxide Bottle Capacity 500 mL or 1 L
Hydrogen Peroxide Concentration 30–35% w/w Bioquell hydrogen peroxide
Control System Siemens S7 PLC
User Interface Color touchscreen
Process Airflow Approximately 25 m³/hr
Hydrogen Peroxide Injection Rate Approximately 1.5–6 g/min during gassing
Hose Size 1.5 in nominal bore
Hose Connections 1.5 in male/female Camlock fittings
Inlet Air Filtration HEPA filtration, 99.997% stated efficiency
Gassing/Dehumidification Circuit Filtration HEPA filtration, 99.997% stated efficiency
Operating Temperature Approximately 15°C to 30–35°C depending on configuration/documentation
Operating Relative Humidity Up to approximately 75–80% RH depending on configuration
Power Consumption Approximately 1,300 W
Electrical Requirements Multiple regional configurations manufactured; verify individual unit data plate
Operating Position Upright
Noise Level Less than approximately 60 dBA at 1 meter
Cycle Documentation Integral thermal printer
Condition Used / reconditioned
Warranty 90 days

Specifications have been compiled from Bioquell technical literature and information for the individual equipment listing. Bioquell produced the Clarus L2 in different regional configurations, and published literature contains some variation in operating ranges and electrical requirements. Customers should confirm the voltage, accessories, hoses, consumable requirements, software configuration, and other specifications of the available unit before purchase.

Installation and Operating Requirements

Unlike a conventional steam autoclave, the Bioquell Clarus L2 does not require a pressure-rated sterilization chamber. Instead, successful operation depends heavily on the enclosure or room being appropriately configured for hydrogen peroxide vapor bio-decontamination.

The treatment area must be capable of being isolated from occupied spaces, and facilities should evaluate leakage, HVAC operation, airflow paths, vapor distribution, and aeration before developing a cycle. Appropriate supply and return hose connections are required when the generator is used with an enclosure, isolator, or chamber.

The available electrical supply must match the configuration shown on the individual unit's data plate. Bioquell manufactured the Clarus L2 for different regional power standards, so electrical requirements should always be verified before installation.

Facilities must also establish appropriate procedures for handling concentrated hydrogen peroxide, monitoring the treatment area, preventing personnel exposure during operation, and confirming acceptable residual hydrogen peroxide levels before re-entry. Cycle development, biological validation, occupational safety procedures, and regulatory compliance remain the responsibility of the facility and appropriately qualified personnel.

Why Buy a Reconditioned Bioquell Clarus L2 from American Instrument Exchange?

Specialized bio-decontamination equipment represents a substantial capital investment, particularly for laboratories that may only require periodic room or enclosure decontamination. Purchasing a reconditioned Bioquell Clarus L2 from American Instrument Exchange can provide access to a proven hydrogen peroxide vapor platform while reducing equipment acquisition costs compared with purchasing a new system.

American Instrument Exchange technicians inspect and test used laboratory equipment before shipment to verify proper operation. This Clarus L2 is sold with a 90-day warranty, and customers can discuss specific testing requirements with our team before shipment.

The Clarus L2 also complements other contamination-control equipment commonly used in biotechnology, pharmaceutical, clinical, and research laboratories, including biosafety cabinets, clean benches, CO₂ incubators, autoclaves, and other laboratory sterilization equipment. American Instrument Exchange maintains a broad inventory of refurbished laboratory equipment, allowing customers expanding or outfitting a facility to source multiple equipment categories from a single supplier.

Customers can contact American Instrument Exchange to discuss the available Bioquell Clarus L2, included accessories, electrical configuration, shipping requirements, and whether the system is appropriate for their intended bio-decontamination application.

Frequently Asked Questions

Is the Bioquell Clarus L2 an autoclave?

No. The Clarus L2 is a hydrogen peroxide vapor bio-decontamination generator rather than a steam autoclave. Autoclaves use pressurized saturated steam to sterilize compatible materials inside a pressure chamber. The Clarus L2 distributes hydrogen peroxide vapor through a compatible enclosure or room to reduce microbial contamination on exposed surfaces.

What size room can the Bioquell Clarus L2 decontaminate?

Bioquell literature describes the Clarus L2 as suitable for bio-decontamination of compatible enclosures and rooms up to approximately 75 m³. Actual cycle suitability depends on room geometry, contents, environmental conditions, airflow, leakage, microbial challenge, and the validated process used by the facility.

Can the Clarus L2 be used to decontaminate a biosafety cabinet?

The Clarus L2 was designed for enclosure bio-decontamination and can be used with appropriately configured biosafety cabinets as part of a developed and validated hydrogen peroxide vapor process. Proper sealing, connections, vapor distribution, aeration, and safety procedures are required.

Can the Clarus L2 be used with isolators and pass-through chambers?

Yes. Enclosures such as isolators and material transfer or pass-through chambers are among the applications for which the Clarus platform was designed. The suitability of a particular enclosure should be evaluated before use.

What concentration of hydrogen peroxide does the Clarus L2 use?

Published Clarus L2 literature specifies approximately 30–35% w/w Bioquell hydrogen peroxide solution. Facilities should use only consumables appropriate for the equipment and follow applicable manufacturer and institutional handling requirements.

Does hydrogen peroxide vapor replace routine laboratory cleaning?

No. Hydrogen peroxide vapor bio-decontamination and routine physical cleaning serve different purposes. Visible soil and organic material should be removed according to established cleaning procedures before bio-decontamination when required by the facility's protocol.

Does the Bioquell Clarus L2 provide cycle documentation?

The Clarus L2 includes an integral thermal printer and programmable control system that can support documentation of decontamination cycles. Facilities requiring GMP or other regulated records should confirm that the available system and its documentation capabilities satisfy their current quality-system requirements.

Is the Clarus L2 suitable for pharmaceutical and biotechnology facilities?

Yes. The Clarus platform was designed for controlled bio-decontamination applications and has been used in pharmaceutical, biotechnology, research, containment, isolator, and material-transfer environments. Individual facilities should qualify and validate the process according to their own requirements.

What electrical service does the Bioquell Clarus L2 require?

The Clarus L2 was manufactured in multiple regional electrical configurations. The American Instrument Exchange listing identifies its available equipment as a 120 V unit, but customers should confirm the data plate and exact electrical requirements before purchase.

Does this Bioquell Clarus L2 include a warranty?

Yes. Unless otherwise specified, this reconditioned Bioquell Clarus L2 includes a 90-day warranty from American Instrument Exchange.

Can American Instrument Exchange help determine whether the Clarus L2 is suitable for my facility?

Yes. American Instrument Exchange can help customers review the available unit's dimensions, electrical configuration, accessories, condition, and intended application. Development and validation of a hydrogen peroxide vapor bio-decontamination process should be performed by appropriately qualified personnel based on the facility and application.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.