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Now offering lab equipment depot repair services - Click here for details
Now offering lab equipment depot repair services - Click here for details

Laboratory Freezer Repair – Greater Boston & New England

Expert service for lab freezers from American Instrument Exchange. Fast, reliable repair for ultralow freezers, -20°C units, explosion-proof freezers, and more. Serving research labs, medical facilities, universities, and biotech companies across New England.
Call 978-521-2221 Request Service
Coverage

Service across Massachusetts, Rhode Island, Connecticut, New Hampshire, Vermont & Maine

Fast Response

Quick diagnostic and repair turnaround for critical lab equipment

EPA Certified

All repairs by EPA-certified technicians using OEM-quality parts

90-Day Warranty

All repair work fully guaranteed for 90 days

Complete Laboratory Freezer Repair Services

Types of Freezers We Service & Common Issues We Fix

Types of Freezers We Service & Common Issues We Fix

Freezer Types We Service:

  • Ultralow Temperature Freezers (-80°C/-86°C)
  • -20°C Laboratory Freezers
  • Explosion-proof Freezers
  • Undercounter and Compact Freezers
  • Cryogenic Freezers (Liquid Nitrogen)
  • Biomedical & Plasma Freezers
  • Flammable Material Storage Freezers

Common Issues We Fix:

  • Temperature instability or warm zones
  • Compressor or condenser failure
  • Alarm or control panel errors
  • Door seal deterioration and ice buildup
  • Board failures
  • Refrigerant leaks
  • Power supply or electrical faults

Brands We Repair

We repair and maintain all major laboratory freezer brands, with EPA-certified technicians using OEM or equivalent-quality parts:

Thermo Fisher Scientific
PHCbi (Panasonic)
Eppendorf
So-Low
Haier Biomedical
Stirling Ultracold
VWR / Avantor
Revco & More

All repairs include: Performance confirmation, temperature confirmation, and preventive maintenance options to extend equipment life and reduce unplanned downtime.

Our Repair Services

Our 30,000 Square Foot Facility

Our 30,000 Square Foot Facility

Our fully equipped facility in Haverhill, MA is strategically located near major Boston and Cambridge institutions, providing convenient access throughout New England. Our technicians can expedite repairs while minimizing your on-site Hot Work Requirements.

Facility Features:

  • Multiple dedicated workstations with various electrical requirements
  • Industrial-size sink with hose attachment for testing
  • Mobile CO2 tank for incubator testing
  • Liquid nitrogen supply for cryostorage tank testing
  • Computer workstations for research and troubleshooting
  • Equipment monitored with traceable data loggers after repair
Factory-trained, EPA-Certified Technicians

Factory-trained, EPA-Certified Technicians

As one of Boston's leaders in laboratory equipment for over 50 years, we maintain the highest standards for our technical team. Our EPA-certified technicians have extensive experience across diverse industries and equipment types.

Our Expertise Includes:

  • Refrigeration system diagnostics and repair
  • Temperature control and calibration
  • Electrical and control system troubleshooting
  • Preventive maintenance protocols
  • EPA-compliant refrigerant handling
  • Performance validation and documentation

We're committed to getting your equipment running optimally without cutting corners, ensuring fast, reliable service every time.

Serving Greater Boston & All of New England

Our team provides comprehensive regional service coverage with fast response times and dependable service for academic research institutions, biotech incubators, and clinical labs.

Massachusetts

Boston, Cambridge, Worcester, Springfield

Rhode Island

Providence, Warwick, Pawtucket

Connecticut

Hartford, New Haven, Stamford

New Hampshire

Manchester, Nashua, Concord

Vermont

Burlington, Montpelier

Maine

Portland, Bangor

Why Choose American Instrument Exchange?

Why Choose American Instrument Exchange?

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is more than a service provider—we're a partner in your research success.

  • Fast response & flexible scheduling - We understand the urgency of lab equipment failures
  • Critical environment experience - Experienced with sensitive lab environments and protocols
  • OEM-quality parts & documentation - Professional service documentation and quality parts
  • Established relationships - Longstanding partnerships with leading labs and research facilities
  • Comprehensive services - From emergency repairs to disposal and recycling