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Now offering lab equipment depot repair services - Click here for details
Now offering lab equipment depot repair services - Click here for details

Ultralow Freezer Service Repair in Greater Boston & New England

Fast, reliable ultralow freezer service by American Instrument Exchange. When your ultralow freezer goes down, your research and inventory are on the line. We specialize in -80°C freezer repair for laboratories, biotech companies, hospitals, and research institutions across New England.
Call 978-521-2221 Request Service
Coverage

Service across Massachusetts, Rhode Island, Connecticut, New Hampshire, Vermont & Maine

Rapid Dispatch

Fast response for critical ultralow freezer failures and sensitive timelines

Factory Trained

EPA-certified, factory-trained technicians using OEM-quality parts

90-Day Warranty

All repair work fully guaranteed for 90 days

Expert Ultralow Freezer Repair Services

We Service All Types and Brands & Common Issues We Repair

We Service All Types and Brands & Common Issues We Repair

Ultralow Freezer Types We Service:

  • Upright ultralow freezers (-80°C/-86°C)
  • Chest ultralow freezers
  • Thermo Fisher Scientific
  • Eppendorf
  • PHCbi (Panasonic)
  • So-Low
  • Stirling Ultracold
  • Haier Biomedical

Common Issues We Repair:

  • Compressor failures
  • Inconsistent temperatures
  • Sensor or alarm malfunctions
  • Door seal leaks and ice buildup
  • Electrical and control panel issues
  • Board failures
  • Refrigerant leaks

Ultralow Freezer Brands We Service

Whether your freezer is running warm, showing error codes, or has stopped working entirely, our team has the expertise to restore full functionality quickly for all major brands:

Thermo Fisher Scientific
Eppendorf
PHCbi (Panasonic)
So-Low
Stirling Ultracold
Haier Biomedical
And More

All repairs include: Performance confirmation, temperature confirmation, and preventive maintenance options to extend equipment life and reduce unplanned downtime. We stock critical replacement parts for faster repairs.

Our Complete Service Offerings

Our 30,000 Square Foot Facility

Our 30,000 Square Foot Facility

Our fully equipped facility in Haverhill, MA is strategically located near major Boston and Cambridge institutions, providing convenient access throughout New England. Our technicians can expedite repairs while minimizing your on-site Hot Work Requirements.

Facility Features:

  • Multiple dedicated workstations with various electrical requirements
  • Industrial-size sink with hose attachment for testing
  • Mobile CO2 tank for incubator testing
  • Liquid nitrogen supply for cryostorage tank testing
  • Computer workstations for research and troubleshooting
  • Equipment monitored with traceable data loggers after repair
Factory-Trained, EPA-Certified Technicians

Factory-Trained, EPA-Certified Technicians

American Instrument Exchange has been a trusted name in laboratory equipment for over 50 years. With decades of industry experience and a team of factory-trained technicians, we provide the fast response and expert service you need to protect your critical assets.

Our Expertise Includes:

  • Ultralow temperature system diagnostics
  • Temperature control and calibration
  • Electrical and control system troubleshooting
  • Preventive maintenance protocols
  • EPA-compliant refrigerant handling
  • Performance validation and documentation

We understand the urgency of freezer failures. That's why we offer rapid dispatch for clients with sensitive timelines.

Serving Greater Boston & All of New England

We provide local repair services for critical lab cold storage equipment throughout New England. From research institutions to biotech companies, we understand the urgency when your ultralow freezer fails.

Massachusetts

Boston & Cambridge, Worcester, Springfield

Rhode Island

Providence, Warwick

Connecticut

Hartford & New Haven, Bridgeport

New Hampshire

Manchester & Nashua, Portsmouth

Vermont

Burlington, Montpelier

Maine

Portland, Augusta, Bangor

Why Choose American Instrument Exchange?

Why Choose American Instrument Exchange?

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is more than a service provider—we're a partner in protecting your critical research assets.

  • Factory-trained, EPA-certified technicians - Expert knowledge of ultralow temperature systems
  • Rapid dispatch for urgent situations - We understand when samples and research are at risk
  • Preventive maintenance programs - Protect valuable samples with scheduled inspections
  • OEM-quality parts & documentation - Professional service with complete repair records
  • 50+ years of lab equipment expertise - Trusted by leading research facilities nationwide

Complete Ultralow Freezer Solutions

American Instrument Exchange provides end-to-end solutions for your ultralow freezer needs. From emergency repairs and preventive maintenance to equipment loans during critical downtime and responsible disposal of aging units, we're your single-source partner.

Don't Wait Until Complete Failure: Whether you need immediate repair, a backup freezer, or help upgrading your cold storage, our experienced team handles it all. We understand that when your ultralow freezer fails, your research and inventory are on the line.