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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Tuttnauer 2540MK - 23L Manual KwiKlave Autoclave

Fully Tested & Warrantied*
Brand : Tuttnauer
Product Code : SKU 0588DDD A-CLAVE

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All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Tuttnauer 2540MK 23L Manual KwiKlave Autoclave – New

Facilities that need dependable steam sterilization with faster instrument turnaround can benefit from the Tuttnauer 2540MK 23L Manual KwiKlave Autoclave. Combining a spacious 23-liter chamber with straightforward manual controls and a higher-powered heating system, the 2540MK is designed for laboratories, medical and dental practices, veterinary facilities, educational institutions, and other professional environments that need the simplicity of a manual autoclave with faster cycle performance.

American Instrument Exchange is a distributor of brand-new Tuttnauer autoclaves and sterilizers, supplying laboratories and professional facilities throughout Massachusetts, New England, the Northeast, and across the United States. The Tuttnauer 2540MK is supplied new from the manufacturer and includes Tuttnauer’s current 1-year parts-and-labor manufacturer’s warranty.

The 2540MK belongs to Tuttnauer’s KwiKlave line of quick-cycle manual autoclaves. It retains the same 23-liter chamber size and four-tray configuration as the standard 2540M, but uses a 230 V, 2,200 W heating system to reduce total heat-up time. For facilities that value manual simplicity but need faster instrument turnaround, the 2540MK provides a compelling balance of speed, capacity, and proven Tuttnauer construction.

Tuttnauer 2540MK Key Features

  • Brand-new Tuttnauer manual KwiKlave tabletop autoclave

  • 23-liter / 6-gallon chamber

  • 10-inch-diameter × 19-inch-deep chamber

  • Four stainless steel trays

  • Quick-cycle design for reduced heat-up time

  • Approximately 11-minute standard unwrapped cycle from a hot start

  • Approximately 21-minute standard unwrapped cycle from a cold start

  • Manual/electromechanical controls

  • Electropolished stainless steel chamber and door

  • Double safety door-locking mechanism

  • Dual safety thermostat and automatic overheat protection

  • Front-mounted reservoir drain valve

  • Intuitive color-coded control panel

  • 230 V, 50–60 Hz operation

  • Approximately 2,200 W power requirement

  • Compact benchtop installation

  • Brand new from Tuttnauer

  • Includes Tuttnauer manufacturer’s warranty

Overview

The Tuttnauer 2540MK is a manual tabletop steam autoclave designed for facilities that need faster cycle turnaround without giving up the straightforward operation and proven construction of the traditional 2540 platform.

The 2540MK is part of Tuttnauer’s KwiKlave series, which was developed specifically to reduce heat-up time while maintaining the same general chamber size and manual operating format as the standard M Series. The result is a sterilizer that feels familiar to users of manual Tuttnauer autoclaves but provides faster routine processing for busy environments.

Its 23-liter chamber measures approximately 10 inches in diameter by 19 inches deep. Four trays provide multiple loading levels, allowing compatible instruments and other steam-sterilizable materials to be arranged efficiently within the chamber.

The main distinction between the 2540MK and the standard 2540M is the heating system. The 2540M operates on 120 V power at approximately 1,400 W, while the 2540MK uses 230 V service and approximately 2,200 W of power. That additional heating capacity significantly reduces the time required to bring the chamber and load to sterilization conditions.

Tuttnauer lists the standard unwrapped cycle for the 2540MK at approximately 21 minutes from a cold start and approximately 11 minutes from a hot start. By comparison, the standard 2540M requires approximately 30 minutes cold and 14 minutes hot. For facilities running multiple cycles per day, that difference can translate into meaningful improvements in instrument availability and workflow.

The 2540MK also retains the strengths that make the manual Tuttnauer platform attractive: simple controls, durable chamber construction, straightforward maintenance, and fewer electronic systems than a highly automated touchscreen autoclave.

For organizations that want factory-new equipment with current warranty coverage but do not need network connectivity, advanced data logging, or vacuum-assisted processing, the 2540MK provides a focused and practical sterilization solution.

Tuttnauer 2540MK Common Applications

  • Sterilization of compatible reusable laboratory instruments

  • Processing of unwrapped solid instruments

  • Medical and clinical instrument sterilization

  • Veterinary instrument processing

  • Dental and surgical instrument workflows

  • Academic teaching and research laboratories

  • Microbiology laboratory support

  • Biotechnology research applications

  • Pharmaceutical and industrial quality-control support

  • High-volume routine instrument processing

  • Secondary or backup sterilization capacity

  • Facilities replacing older manual autoclaves

Tuttnauer 2540MK Ideal Laboratory and Facility Environments

The Tuttnauer 2540MK is particularly well suited for organizations that value the simplicity of manual sterilization but need faster throughput than a conventional manual tabletop autoclave can provide.

Research laboratories and academic facilities may benefit from the 23-liter chamber when processing routine instrument loads throughout the day. The quick-cycle design can help reduce waiting time between loads and improve availability of reusable equipment.

Veterinary, medical, dental, and procedural facilities may also benefit from the faster heat-up performance. In environments where instruments are processed repeatedly, even modest reductions in cycle time can improve workflow over the course of a full day.

The 2540MK can also serve as a useful secondary sterilizer in larger facilities. A laboratory with a high-capacity primary autoclave may use the KwiKlave for smaller routine loads that do not justify running a large chamber.

Because the system requires 230 V electrical service, it is best suited for facilities that either already have appropriate power available or are willing to provide the required electrical infrastructure. In return, the higher-powered heating system provides the faster cycle performance that distinguishes the MK platform.

For customers throughout Massachusetts and New England, American Instrument Exchange can help determine whether the faster 2540MK or the standard 120 V 2540M better fits available utilities, expected throughput, and budget.

Manual Steam Sterilization

The Tuttnauer 2540MK uses saturated steam under pressure to sterilize compatible heat- and moisture-resistant materials.

Like the standard M Series, the 2540MK uses manual/electromechanical controls rather than a fully automated touchscreen interface. Trained operators have direct control over cycle operation, making the unit well suited for facilities with established sterilization procedures and personnel comfortable using manual equipment.

The system uses gravity displacement rather than active pre-vacuum air removal. Steam entering the chamber displaces cooler air while heating the load to the selected sterilization conditions.

This method remains practical for many routine solid loads when appropriate loading and cycle procedures are followed. Facilities that routinely process complex hollow, porous, or vacuum-dependent loads should compare the 2540MK with Tuttnauer models offering active pre-vacuum technology.

The quick-cycle design does not change the basic sterilization method. Instead, the higher-powered heating system shortens the time required to reach operating conditions, helping reduce total cycle duration without reducing chamber capacity.

Tuttnauer 2540MK Chamber Capacity and Workflow

The Tuttnauer 2540MK provides approximately 23 liters, or 6 gallons, of chamber capacity. Its cylindrical chamber measures approximately 10 inches in diameter by 19 inches deep.

The system includes four trays measuring approximately 16.3 inches long × 6.7 inches wide × 0.8 inches high. Tuttnauer lists standard cassette capacity at approximately three full-size and three half-size cassettes.

The chamber dimensions are essentially the same as the standard 2540M, which means customers do not need to sacrifice capacity in order to gain faster performance.

The difference becomes most apparent in cycle turnaround. Tuttnauer lists the standard unwrapped cycle at approximately 21 minutes from a cold start and 11 minutes from a hot start.

This makes the 2540MK especially useful for facilities running repeated loads during the day. Once the chamber is already warm, the approximately 11-minute hot-start cycle can help keep instruments moving through sterilization more quickly.

For high-volume users, throughput should be evaluated based on both chamber size and cycle speed. A smaller autoclave may complete a cycle quickly but require more loads, while a larger slower unit may process more material per cycle. The 2540MK combines a relatively generous 23-liter chamber with fast manual-cycle performance.

Choosing the Right New Tuttnauer Autoclave

The Tuttnauer 2540MK is a strong choice for facilities that want manual simplicity but place a high priority on faster cycle turnaround.

The most important comparison is with the standard 2540M. Both models provide approximately 23 liters of capacity, a 10-inch-diameter × 19-inch-deep chamber, four trays, and straightforward manual controls.

The major difference is electrical power and resulting heat-up speed. The 2540M operates on 120 V power at approximately 1,400 W, while the 2540MK requires 230 V service and approximately 2,200 W.

That higher power draw allows the 2540MK to reduce the standard cold-start cycle from approximately 30 minutes to 21 minutes and the hot-start cycle from approximately 14 minutes to 11 minutes.

Facilities running only occasional loads may prefer the easier 120 V installation of the 2540M. Organizations processing multiple loads each day may find the faster KwiKlave performance worth the additional electrical requirement.

Automation is another consideration. The 2540MK remains a manual autoclave. Facilities seeking touchscreen controls, electronic cycle documentation, Wi-Fi connectivity, automated water management, or advanced vacuum processing should consider a T-Top, T-Edge, or another automated Tuttnauer platform.

For trained users whose priorities are speed, capacity, durability, and straightforward operation, however, the 2540MK provides a compelling combination.

Tuttnauer 2540MK Key Specifications

Specification Details
Manufacturer Tuttnauer
Model 2540MK
Series MK / KwiKlave Series
Condition Brand new from manufacturer
Sterilizer Type Manual quick-cycle gravity-displacement tabletop steam autoclave
Chamber Capacity 23 L / 6 gal
Chamber Dimensions 10 in diameter × 19 in deep
Exterior Dimensions 21.5 in D × 20 in W × 14.4 in H
Chamber Construction Electropolished stainless steel
Door Construction Electropolished stainless steel
Number of Trays 4
Tray Dimensions 16.3 in L × 6.7 in W × 0.8 in H
Standard Cassette Capacity 3 full-size and 3 half-size cassettes
Sterilization Method Saturated steam under pressure
Air Removal Gravity displacement
Control System Manual / electromechanical
Standard Unwrapped Cycle – Cold Start Approximately 21 minutes
Standard Unwrapped Cycle – Hot Start Approximately 11 minutes
Safety Lock Double safety door-locking mechanism
Overheat Protection Dual safety thermostat and automatic shutoff
Reservoir Drain Front-mounted drain valve
Electrical Requirements 230 V, 50–60 Hz
Required Voltage Range 220–235 V
Current Approximately 10 A
Power Consumption Approximately 2,200 W
Installation Type Benchtop
Shipping Weight Approximately 85 lb / 39 kg
Warranty 1-year Tuttnauer parts-and-labor warranty

The Tuttnauer 2540MK requires electrical service between approximately 220 V and 235 V for proper operation. In some facilities, a buck/boost transformer may be required to provide the appropriate voltage. Customers should confirm available electrical service, current production configuration, included accessories, and warranty terms with American Instrument Exchange when ordering.

Installation and Utility Requirements

The Tuttnauer 2540MK requires somewhat more electrical planning than the standard 120 V 2540M because the KwiKlave uses a higher-powered heating system.

The current 2540MK operates on approximately 230 V, 50–60 Hz power and is rated at approximately 2,200 W and 10 A. Tuttnauer specifies an acceptable voltage range of approximately 220 V to 235 V for proper operation.

Facilities should verify actual line voltage before installation. Where available voltage falls outside the required range, a properly sized buck/boost transformer may be needed.

The autoclave does not require a central building steam supply. Steam is generated internally from the unit’s water reservoir.

The supporting countertop should be level, stable, and capable of safely supporting the sterilizer plus process water, trays, and the maximum anticipated load.

Adequate clearance should be provided for ventilation, front-door operation, loading, maintenance, and service access.

The reservoir drain valve is positioned at the front of the unit, simplifying routine water drainage and maintenance.

Appropriate water quality should be maintained according to Tuttnauer recommendations. Excess minerals can contribute to scale formation, chamber deposits, heater problems, valve contamination, and increased maintenance requirements.

Why Buy a New Tuttnauer 2540MK from American Instrument Exchange?

American Instrument Exchange supplies brand-new Tuttnauer autoclaves directly to laboratories and professional facilities throughout New England, the Northeast, and across the United States. The Tuttnauer 2540MK is supplied new from the manufacturer and includes the applicable manufacturer’s warranty.

The 2540MK is especially attractive for facilities that want faster instrument turnaround without moving to a more complex automated autoclave. Its 23-liter chamber, manual controls, and quick-cycle heating system provide a focused combination of capacity and speed.

American Instrument Exchange can help customers compare the 2540MK with the standard 2540M and other Tuttnauer systems based on electrical service, cycle speed, chamber size, required automation, available space, and budget.

Our Haverhill, Massachusetts location gives laboratories, universities, veterinary facilities, healthcare organizations, biotechnology companies, and other customers throughout Massachusetts and New England a regional source for new Tuttnauer sterilization equipment.

Because American Instrument Exchange offers both brand-new Tuttnauer autoclaves and professionally refurbished sterilizers, customers can compare new and refurbished options based on features, warranty preferences, budget, and project timeline.

Customers can contact American Instrument Exchange for current pricing, availability, electrical requirements, shipping information, and help selecting the appropriate Tuttnauer autoclave for their facility.

Frequently Asked Questions

Is the Tuttnauer 2540MK sold new by American Instrument Exchange?

Yes. American Instrument Exchange offers the 2540MK brand new from Tuttnauer rather than as a used or refurbished autoclave.

What does KwiKlave mean on the Tuttnauer 2540MK?

KwiKlave refers to Tuttnauer’s quick-cycle manual autoclave design. The 2540MK uses a higher-powered heating system than the standard 2540M to reduce total heat-up and cycle time.

What is the chamber capacity of the Tuttnauer 2540MK?

The 2540MK has approximately 23 liters, or 6 gallons, of chamber capacity.

What are the chamber dimensions of the 2540MK?

The chamber measures approximately 10 inches in diameter by 19 inches deep.

How fast is the Tuttnauer 2540MK?

Tuttnauer lists the standard unwrapped cycle at approximately 21 minutes from a cold start and approximately 11 minutes from a hot start. Actual cycle times may vary depending on load and operating conditions.

What is the difference between the Tuttnauer 2540MK and 2540M?

Both models provide the same general 23-liter chamber and manual operating platform. The 2540MK uses a higher-powered 230 V / 2,200 W heating system to reduce heat-up time. The standard 2540M uses 120 V / 1,400 W power and has longer cycle times.

Does the 2540MK have more chamber capacity than the 2540M?

No. Both provide approximately 23 liters of chamber capacity. The primary advantage of the 2540MK is speed rather than additional chamber volume.

How many trays does the Tuttnauer 2540MK include?

The 2540MK includes four trays measuring approximately 16.3 × 6.7 × 0.8 inches.

Is the Tuttnauer 2540MK automatic?

No. The 2540MK is a manual autoclave with straightforward electromechanical controls.

Is the 2540MK a pre-vacuum autoclave?

No. The 2540MK uses gravity displacement rather than active pre-vacuum air removal.

What electrical service does the Tuttnauer 2540MK require?

The 2540MK requires approximately 230 V, 50–60 Hz electrical service and draws approximately 10 A at 2,200 W.

Why does the 2540MK require 230 V power?

The higher-voltage, higher-powered heating system allows the KwiKlave to heat more quickly than the standard 120 V 2540M, reducing overall cycle time.

Does the 2540MK require a buck/boost transformer?

Possibly. Tuttnauer specifies an operating voltage range of approximately 220 V to 235 V. If facility voltage falls outside that range, an appropriately sized buck/boost transformer may be required.

Does the Tuttnauer 2540MK require a building steam connection?

No. The system generates steam internally and does not require a central building steam supply.

Does the new Tuttnauer 2540MK include a manufacturer’s warranty?

Yes. Tuttnauer currently lists a 1-year parts-and-labor warranty for the 2540MK.

Should I choose the Tuttnauer 2540M or 2540MK?

The 2540M is a good choice when straightforward 120 V installation and manual operation are the priorities. The 2540MK is better suited for facilities that have appropriate 230 V power and want faster cycle turnaround while keeping the same general 23-liter chamber capacity.

Is the 2540MK suitable for a high-volume laboratory?

It can be a strong option for facilities with routine compatible instrument loads because the quick-cycle design reduces heat-up and turnaround time. Facilities with complex loads or more advanced documentation requirements should also consider Tuttnauer’s automated and vacuum-assisted models.

Can American Instrument Exchange supply the 2540MK throughout New England?

Yes. American Instrument Exchange supplies new Tuttnauer equipment throughout Massachusetts, New Hampshire, Maine, Vermont, Rhode Island, Connecticut, the broader Northeast, and nationwide.

Can American Instrument Exchange help compare Tuttnauer KwiKlave and standard manual models?

Yes. American Instrument Exchange can help customers compare the 2540MK with the standard 2540M and other Tuttnauer autoclaves based on electrical service, cycle speed, chamber capacity, workflow, and budget.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.