All products ship from our 30,000 sq. ft. Haverhill, MA warehouse
Mettler Toledo XS2002S Excellence Plus Precision Balance
2.1kg capacity
0.01g readability
90-day warranty
These XS balances feature Fully Automatic Calibration Technology (FACT) from Mettler-Toledo. As temperatures change and influence the accuracy of the weighing result, FACT adjusts the balance automatically. Avoid time-consuming checks using external weights or a manually triggered internal adjustment. The SmartGrid weighing pan is suspended into the weighing chamber to minimize air turbulence. It is fastened at the side so leaning the balances is easier than ever. The draft shield can also be completely dismantled.
Most of our equipment
is used and reconditioned. Our technicians test balances to insure repeatability, correct cornerload tolerances, linearity, and reduced span at or near full capacity. We also test all displays and controls as well as any other features that are included, such as auto-calibration and draft shield auto-retraction, to make sure the balances are fully operational.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
