All equipment comes with a 90-day warranty from the date of shipment unless otherwise specified. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old warranty work will not be performed until your invoice is paid in full.
Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.