We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements. In many cases we can offer inside delivery. Customers are also welcome to make pick-up arrangements using their own preferred carrier.
All shipments are FOB Haverhill, MA. American Instrument Exchange will take reasonable steps to protect the equipment during shipment and the equipment will be fully insured. The customer will be charged for all shipping and handling charges, and fees incurred in the process of delivering the order.
For local customers in and around New England we can offer shipping and delivery using a local moving company trained by our staff to handle and deliver lab equipment. Our local movers can provide either standard dock-to-dock delivery or bring the equipment into your lab and set it in place.
Prior to signing the POD (Proof of Delivery), you are responsible for inspecting the goods for any damage. You MUST note any damage on the POD prior to letting the driver leave. This is to protect you, the receiver of the goods in the unlikely event of any damage. Once you sign the POD free and clear from damage, the goods are then deemed delivered in good order and no further claims would be applicable. This is the standard for all transportation so we want to protect you, our valued client.
