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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Baker SterilGARD e3 SG604 Stainless Steel biosafety cabinet

Fully Tested & Warrantied*
Brand : Baker
Product Code : SKU 0877L BIO CAB
cost: $9800.00
date in: 07-19-2024

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Baker SterilGARD e3 SG604 Stainless Steel Class II Type A2 Biosafety Cabinet

Refurbished Baker SterilGARD e3 SG604 Stainless Steel Biosafety Cabinet for Sale

The Baker SterilGARD e3 SG604 Stainless Steel biosafety cabinet is a premium 6-foot Class II Type A2 biosafety cabinet engineered for laboratories requiring exceptional biological containment, superior cleanability, and long-term durability. Featuring a stainless steel exterior in addition to its stainless steel work chamber, this model is particularly well suited for pharmaceutical manufacturing, biotechnology research, GMP production environments, cleanrooms, and laboratories where frequent cleaning and chemical disinfection are part of everyday operations.

The stainless steel construction provides excellent resistance to corrosion, staining, and repeated exposure to laboratory disinfectants, helping the cabinet maintain both its appearance and structural integrity over years of continuous use. Combined with Baker's advanced airflow engineering, electronically commutated (ECM) blower technology, and ReadySAFE energy-saving standby mode, the SG604 delivers outstanding containment performance while minimizing operating costs.

Its expansive 6-foot work area accommodates large culture vessels, multiple sample racks, laboratory instruments, and high-throughput biological workflows without sacrificing operator comfort or sample protection. HEPA-filtered vertical laminar airflow creates an ISO Class 5 work environment that protects sensitive materials while simultaneously safeguarding laboratory personnel and the surrounding environment.

At American Instrument Exchange, every Baker SG604 Stainless Steel biosafety cabinet is inspected and tested by our technicians before shipment. Unless otherwise specified, new HEPA filters are installed at our facility prior to delivery. Laboratories outfitting new research facilities or expanding existing operations can also browse our inventory of refurbished CO₂ incubators, centrifuges, laboratory refrigerators, ultra-low temperature freezers, autoclaves, and additional laboratory equipment to build a complete laboratory solution from a single supplier.


Key Features

  • Class II Type A2 biosafety cabinet

  • Premium stainless steel exterior and interior construction

  • Approximately 6-foot nominal cabinet width

  • Extra-large work area for high-throughput laboratory workflows

  • HEPA-filtered vertical laminar airflow

  • ISO Class 5 work environment

  • Electronically commutated (ECM) blower motor

  • ReadySAFE energy-saving standby mode

  • Corrosion-resistant stainless steel surfaces

  • Simplified cleaning and chemical disinfection

  • Ergonomic 10-degree sloped front sash

  • LED work area lighting

  • Digital airflow monitoring and cabinet controls

  • Hydraulic lift stand included

  • Ideal for GMP, pharmaceutical, biotechnology, and cleanroom laboratories


Overview

The Baker SterilGARD e3 SG604 Stainless Steel is designed for laboratories where contamination control extends beyond airflow performance to include equipment cleanliness, chemical resistance, and long-term durability. While maintaining the same Class II Type A2 containment performance as the standard SG604, this stainless steel configuration provides additional advantages for facilities operating under demanding cleaning protocols or stringent regulatory requirements.

As a Class II Type A2 biosafety cabinet, the SG604 protects laboratory personnel through inward airflow while HEPA-filtered vertical laminar airflow creates an ISO Class 5 environment that safeguards sensitive biological materials from contamination. HEPA-filtered exhaust air protects the surrounding laboratory, making the cabinet suitable for a broad range of microbiology, molecular biology, pharmaceutical, and biotechnology applications.

The cabinet's generous 6-foot workspace provides ample room for large culture vessels, multiple pipetting stations, analytical instruments, and production-scale biological workflows. Researchers can organize complex procedures more efficiently while maintaining proper aseptic technique and biological containment.

The addition of a stainless steel exterior makes this model particularly attractive for laboratories that routinely sanitize equipment using alcohols, peroxide-based disinfectants, quaternary ammonium compounds, or other commonly used cleaning agents. Stainless steel surfaces resist corrosion, staining, and cosmetic deterioration far better than painted finishes, helping the cabinet maintain a professional appearance even after years of intensive use.

Combined with Baker's quiet ECM blower motor, ReadySAFE standby mode, ergonomic front sash, and intuitive digital controls, the SG604 Stainless Steel represents one of the most durable and efficient biosafety cabinets available for demanding laboratory environments.


Why Choose a Stainless Steel Biosafety Cabinet?

For many laboratories, the advantages of a stainless steel biosafety cabinet extend well beyond appearance. Pharmaceutical manufacturers, biotechnology companies, GMP production facilities, and cleanroom environments often require equipment capable of withstanding frequent cleaning and repeated exposure to disinfectants without degrading painted surfaces or protective coatings.

The stainless steel exterior of the Baker SG604 provides excellent resistance to corrosion, scratches, staining, and chemical attack. Unlike painted cabinets that may chip or wear over time, stainless steel maintains its appearance while offering smooth, non-porous surfaces that are easier to clean and sanitize between procedures.

This durability is especially valuable in laboratories operating under strict cleaning protocols or regulatory standards, where equipment is disinfected multiple times throughout the day. The result is a biosafety cabinet that not only delivers outstanding biological containment but also supports long-term cleanliness, easier maintenance, and reduced cosmetic wear throughout its service life.

For laboratories investing in equipment expected to remain in service for many years, the stainless steel SG604 represents a premium solution that combines Baker's proven airflow engineering with construction designed for demanding research and manufacturing environments.


Baker SG604 Stainless Steel vs. Standard SG604

Both versions of the Baker SG604 deliver the same dependable Class II Type A2 biological containment, advanced ECM blower technology, ReadySAFE standby mode, and spacious 6-foot work area. The primary distinction is the cabinet's exterior construction.

While the standard SG604 features a painted exterior suitable for most laboratory environments, the stainless steel version is specifically designed for facilities where enhanced corrosion resistance, simplified sanitation, and long-term cosmetic durability are priorities. Laboratories following GMP guidelines or operating cleanrooms frequently prefer stainless steel equipment because it better withstands aggressive cleaning protocols and maintains a professional appearance over years of continuous use.

For organizations planning long equipment lifecycles or operating in highly regulated environments, the stainless steel SG604 offers additional value without compromising the airflow performance and reliability that have made Baker biosafety cabinets a trusted choice worldwide.


Compatible Laboratory Equipment

The Baker SG604 Stainless Steel is commonly integrated into pharmaceutical manufacturing suites, biotechnology laboratories, vaccine development facilities, cleanrooms, and GMP production environments where contamination control is essential. Its large workspace and durable construction make it an ideal centerpiece for laboratories supporting high-throughput biological workflows.

Frequently paired equipment includes CO₂ incubators for cell culture, refrigerated and floor-model centrifuges for sample preparation, ultra-low temperature freezers for long-term specimen storage, laboratory refrigerators for temperature-sensitive reagents, compound and inverted microscopes for cell analysis, autoclaves for sterilization, and cryogenic storage systems for preserving valuable biological materials.

American Instrument Exchange maintains an extensive inventory of professionally refurbished laboratory equipment, allowing customers to source compatible instruments from a single supplier while reducing procurement time and simplifying laboratory expansion.


Common Applications

The Baker SG604 Stainless Steel is ideally suited for laboratories requiring exceptional biological containment together with equipment capable of supporting rigorous cleaning and sanitation protocols.

Typical applications include:

  • Mammalian cell culture

  • Stem cell research

  • Pharmaceutical manufacturing support

  • Vaccine development

  • Biopharmaceutical production

  • Gene and cell therapy research

  • Molecular biology

  • Clinical diagnostics

  • Pharmaceutical quality control

  • GMP manufacturing

  • Cleanroom operations

  • Contract research organizations

  • Government and university research laboratories


Ideal Laboratory Environments

The Baker SG604 Stainless Steel is frequently selected by pharmaceutical manufacturers, biotechnology companies, cleanroom facilities, GMP production laboratories, hospital research centers, vaccine developers, and contract research organizations where cleanliness, durability, and regulatory compliance are top priorities. Its stainless steel construction provides long-term resistance to corrosion and repeated chemical disinfection, making it particularly well suited for laboratories operating under intensive sanitation protocols while benefiting from Baker's industry-leading biological containment technology.


Key Specifications

Specification Details
Manufacturer Baker
Model SterilGARD e3 SG604 Stainless Steel
Cabinet Type Class II Type A2 Biosafety Cabinet
Nominal Width 6 ft
Exterior Finish Stainless Steel
Interior Construction Stainless Steel
Interior Dimensions 70" W × 24 9/16" D × 27 7/16" H
Usable Work Area 68" W × 19 5/8" D
Exterior Dimensions 77 3/4" W × 30 11/16" D × 61 3/4" H
Airflow Vertical Laminar Flow
Supply Filtration HEPA
Exhaust Filtration HEPA
Blower Motor Electronically Commutated (ECM)
Operating Mode ReadySAFE Standby
Stand Hydraulic lift stand included
Lighting LED
Weight Approximately 771 lb
Electrical 115V AC, 20A, 60 Hz (model dependent)

Specifications compiled from Baker manufacturer literature and American Instrument Exchange product information.

Why Buy a Refurbished Stainless Steel Baker Biosafety Cabinet?

Baker biosafety cabinets have earned a reputation for exceptional engineering, long service life, and dependable containment performance in some of the world's most demanding laboratory environments. Combined with the premium stainless steel exterior found on this SG604, the cabinet offers laboratories an outstanding balance of durability, performance, and long-term value.

Stainless steel construction provides advantages that extend well beyond appearance. The smooth, non-porous surfaces resist corrosion, staining, and damage from repeated exposure to commonly used laboratory disinfectants, making routine cleaning easier while helping the cabinet maintain a professional appearance throughout years of continuous operation. For pharmaceutical manufacturers, biotechnology companies, cleanroom facilities, and GMP laboratories, these characteristics can contribute to lower maintenance requirements and longer equipment life.

Purchasing a professionally refurbished Baker SG604 Stainless Steel biosafety cabinet allows laboratories to acquire a premium containment system while significantly reducing capital equipment costs compared to purchasing new. Combined with Baker's proven airflow engineering, energy-efficient ECM blower technology, and ReadySAFE standby mode, the SG604 Stainless Steel represents an excellent investment for laboratories seeking high-performance containment equipment with exceptional longevity.


Refurbishment & Testing Process

Every Baker SG604 Stainless Steel biosafety cabinet received by American Instrument Exchange undergoes a comprehensive inspection, cleaning, and refurbishment process before being offered for sale. Our technicians evaluate the cabinet's mechanical, electrical, and airflow systems to verify proper operation and identify any components requiring repair or replacement.

Unless otherwise specified, new HEPA filters are installed at our facility before shipment. The blower assembly, digital controls, alarms, sash operation, LED lighting, and electrical components are thoroughly tested to verify reliable performance. Stainless steel interior and exterior surfaces are professionally cleaned and inspected to ensure they remain free from significant corrosion, contamination, or cosmetic defects that could affect laboratory use.

Each refurbished SG604 Stainless Steel cabinet is prepared for installation and field certification, providing laboratories with confidence that the cabinet is ready for safe operation following certification.


Certification Readiness

Proper certification is required whenever a biosafety cabinet is installed, relocated, or returned to service. Following refurbishment, the Baker SG604 Stainless Steel is prepared for field certification to verify airflow velocity, HEPA filter integrity, cabinet pressurization, alarm operation, and overall compliance with current NSF/ANSI 49 performance requirements.

For laboratories throughout New England, AIE Laboratory Services provides on-site biosafety cabinet certification, preventative maintenance, HEPA filter replacement, repairs, equipment relocation, and annual recertification. Our experienced field service technicians help laboratories maintain regulatory compliance while maximizing equipment reliability and service life.


Shipping & Installation

The Baker SG604 Stainless Steel is professionally packaged for shipment using commercial laboratory equipment packaging designed to protect the cabinet during transportation. Although stainless steel construction provides outstanding durability, biosafety cabinets remain precision airflow devices that require careful handling during shipping, unloading, and installation.

American Instrument Exchange can assist customers with freight coordination, inside delivery, laboratory placement, and installation planning. Regional installation assistance is also available. Once installed, the cabinet should be certified before biological research, pharmaceutical production, or clinical laboratory activities begin.


Related Laboratory Equipment

Laboratories purchasing a premium stainless steel biosafety cabinet often require additional equipment capable of supporting the same demanding research and manufacturing environments. American Instrument Exchange offers a wide selection of professionally refurbished laboratory equipment that integrates seamlessly into pharmaceutical, biotechnology, and GMP laboratory workflows.

Frequently paired equipment includes:

  • CO₂ incubators for mammalian cell culture and microbial incubation

  • Refrigerated and floor-model centrifuges for high-volume sample processing

  • Laboratory refrigerators and ultra-low temperature freezers for reagent and specimen storage

  • Compound and inverted microscopes for cell analysis and quality control

  • Laboratory autoclaves for sterilization of media, instruments, and laboratory waste

  • Laboratory water baths for warming media and reagents

  • Cryogenic storage systems for long-term biological sample preservation

Purchasing compatible laboratory equipment from a single supplier simplifies procurement, shortens lead times, and helps laboratories establish consistent equipment quality throughout the facility.


Stainless Steel Baker SterilGARD e3 SG604 Frequently Asked Questions

What makes this SG604 different from the standard model?

This version features a stainless steel exterior in addition to the stainless steel work chamber. The stainless steel construction provides improved resistance to corrosion, simplifies routine cleaning, and better withstands repeated exposure to laboratory disinfectants, making it especially attractive for GMP, pharmaceutical, and cleanroom environments.


What’s the advantage of a stainless-steel biosafety cabinet?

Corrosion resistance is a one huge advantage with the stainless steel exterior of this Baker SG604 bio cab. All metal can rust, so in certain environments and applications stainless steel exteriors (in addition to the standard stainless interior working area) is preferrable to painted surfaces.

The self-healing properties of stainless also mean that if the exterior surface is scratched or damaged the chromium in the steel can form a new protective, passive oxide layer when exposed to oxygen, helping to restore its corrosion resistance.

Is the stainless steel exterior beneficial for pharmaceutical laboratories?

Yes. Stainless steel is widely preferred in pharmaceutical manufacturing, biotechnology, and cleanroom facilities because it is durable, easy to sanitize, resistant to corrosion, and maintains a professional appearance even under frequent cleaning protocols.


Does the cabinet include new HEPA filters?

Unless otherwise specified, American Instrument Exchange installs new HEPA filters as part of the refurbishment process before shipment.


Is the Baker SG604 Stainless Steel suitable for GMP laboratories?

Yes. The combination of stainless steel construction, Class II Type A2 biological containment, and Baker's proven airflow technology makes this cabinet well suited for GMP production support, pharmaceutical research, biotechnology, vaccine development, and other contamination-sensitive laboratory environments.


Does the cabinet require certification after installation?

Yes. Like all biosafety cabinets, the Baker SG604 Stainless Steel should be certified after installation or relocation and recertified periodically to verify proper airflow performance, HEPA filter integrity, and continued compliance with NSF/ANSI 49 standards.


Can American Instrument Exchange provide certification services?

Yes. Through AIE Laboratory Services, we provide biosafety cabinet certification, preventative maintenance, HEPA filter replacement, repairs, equipment relocation, and ongoing field service throughout New England.


Is the SG604 Stainless Steel energy efficient?

Yes. The cabinet utilizes Baker's electronically commutated (ECM) blower motor together with ReadySAFE standby mode to reduce electrical consumption while maintaining stable airflow performance. These features can help lower operating costs compared to many earlier-generation biosafety cabinets.


Why purchase a refurbished Baker SG604 Stainless Steel from American Instrument Exchange?

Every Baker SG604 Stainless Steel biosafety cabinet undergoes inspection, testing, cleaning, and refurbishment by experienced technicians before shipment. Combined with new HEPA filters (unless otherwise specified), optional field certification, responsive customer support, and ongoing service through AIE Laboratory Services, a refurbished SG604 Stainless Steel provides laboratories with a premium biological containment solution at a significantly lower cost than purchasing new equipment.

CLICK HERE to see the stainless-steel 6' Baker SterilGARD e3 SG604 biosafety cabinet on our YouTube channel

Click Here to read a review of this product on our blog!

Testing Procedures for Used and Refurbished Biosafety Cabinets

Ensure Containment, Airflow Integrity, and Operator Safety

Used and refurbished biosafety cabinets (BSCs) from American Instrument Exchange are thoroughly tested to ensure they meet NSF/ANSI 49 performance standards for containment, airflow uniformity, and HEPA filtration. Each Class I, II, or III unit is evaluated through a series of specialized inspections and certifications, ensuring the cabinet performs reliably in research, clinical, and pharmaceutical lab environments.

Why Testing Used Biosafety Cabinets Is Essential

Before any biosafety cabinet is deployed in a working lab, it must be tested for:

• HEPA filter integrity and leak-free performance
• Inflow and downflow air velocity balance
• Containment efficiency and personnel protection
• Electrical system function and safety compliance
• Cleanliness and readiness for sterile applications

Proper testing of refurbished biosafety cabinets helps prevent cross-contamination, exposure to hazardous materials, and airflow disruption—critical for maintaining laboratory protocols. Our structured multi-point BSC testing protocol ensures dependable protection for operators, products, and the lab environment.

Key Testing Procedures for Refurbished and Used Biosafety Cabinets

1. Initial Visual Inspection

• Inspect exterior panels, window sashes, hinges, and seals for signs of wear or damage
• Confirm visibility and integrity of the viewing window
• Check power cords, display screens, and control interfaces for usability

2. Cabinet Decontamination and Cleaning

• Interior and exterior cleaned with non-corrosive disinfectants
• Decontamination protocols followed to remove biological contaminants
• Work surface, sidewalls, and return air grills are fully sanitized

3. HEPA Filter Integrity Testing (DOP/PAO Leak Test)

• Conduct aerosol challenge test using PAO or DOP to verify HEPA filter seal integrity
• Identify and resolve any filter leaks in accordance with NSF/ANSI 49 standards
• Ensure HEPA filters are correctly seated and uncompromised

4. Inflow and Downflow Velocity Testing

• Measure air velocities using calibrated thermo-anemometers
• Confirm inflow velocity meets requirements
• Verify downflow uniformity within the work zone to prevent turbulence and contamination

5. Airflow Smoke Pattern Testing

• Conduct visual smoke tests to demonstrate laminar airflow and containment
• Confirm that airflow barriers prevent cross-contamination and exposure

6. Electrical Safety and Alarm System Checks

• Inspect grounding, insulation resistance, and GFCI protection
• Test alarm functionality for sash position, airflow disruption, and power failure
• Verify interior lighting, outlets, and blower controls operate reliably

7. Final Certification and Quality Assurance

• Run full performance test cycle and confirm compliance with NSF/ANSI 49 and manufacturer specs
• Document data and generate a detailed service report

Guaranteed Performance from American Instrument Exchange

All refurbished biosafety cabinets from American Instrument Exchange are tested and verified to ensure maximum containment, user protection, and airflow performance. Whether used for microbiology, tissue culture, pharmaceutical compounding, or other work necessitating containment, our BSCs meet industry standards—so your team can work safely and confidently from day one.

Repair and Refurbishment Protocol for Used Biosafety Cabinets

Certified Protection and Performance from American Instrument Exchange

At American Instrument Exchange, every used biosafety cabinet (BSC) we offer is thoroughly repaired and refurbished to meet the highest standards for safety, airflow performance, and compliance. Whether it’s a Class I, Class II Type A2/B2, or Class III unit, we follow a meticulous refurbishment process to ensure your BSC provides reliable containment, sterile workspace conditions, and long-term durability.

Why Choose a Refurbished Biosafety Cabinet from American Instrument Exchange?

  • Fully tested and certified for airflow integrity and containment
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new biosafety cabinets
  • Environmentally responsible through expert reuse and restoration
  • Serviced by experienced technicians trained in NSF/ANSI 49 protocols

Step-by-Step Refurbishment Protocol

Every biosafety cabinet at American Instrument Exchange undergoes the following comprehensive multi-stage process to ensure it is lab-ready:

1. Initial Intake & Inspection

• Visual inspection of cabinet exterior, control panel, and sash mechanism
• Evaluation of hinges, seals, gaskets, and electrical components
• Missing parts or functional issues are documented for repair

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, disinfectant-safe products
• Decontamination protocols followed to remove biohazardous or chemical residue
• Removable surfaces, work trays, and grilles are cleaned and sanitized

3. Mechanical and Electrical Repair

• Repair or replacement of worn components, including sash latches, lighting, and controls
• Electrical systems including switches, alarms, and outlets are tested and serviced
• Wiring is inspected and repaired to meet safety and performance standards

4. HEPA Filter Evaluation and Replacement

• Filters are tested for integrity using DOP/PAO aerosol challenge testing
• HEPA filters are replaced with OEM or equivalent filters
• Filter seals are verified for leak-free performance

5. Airflow and Performance Testing

• Inflow and downflow velocities are measured using calibrated instruments
• Smoke pattern testing confirms laminar airflow and containment effectiveness
• Blower motor function and airflow uniformity are verified across the cabinet

6. Safety System Verification

• Alarms for airflow disruption, sash height, and power loss are tested
• GFCI protection, lighting, and emergency shutoff systems are confirmed functional

7. Final Quality Control and Certification

• Performance testing is conducted to confirm NSF/ANSI 49 compliance (where applicable)
• Final visual inspection and cleaning performed prior to shipping
• Detailed service report and airflow test results provided with each unit

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the lab equipment industry, American Instrument Exchange is a trusted name in refurbished biosafety cabinets. Our repair and refurbishment protocol ensures each cabinet provides dependable protection for personnel, products, and the environment—delivering maximum safety at a fraction of the cost of new.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.