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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Baker Edgegard EG6320 clean bench

Fully Tested & Warrantied*
Brand : Baker
Product Code : SKU 1615 CL BENCH

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Baker EdgeGARD EG6320 6' Horizontal Laminar Flow Clean Bench – Refurbished

The Baker EdgeGARD EG6320 Horizontal Laminar Flow Clean Bench is a large 6-foot clean-air workstation designed to provide ISO Class 5 product protection for contamination-sensitive laboratory, pharmaceutical, manufacturing, electronics, and research applications. With a spacious 70.5-inch-wide work area and approximately 34-inch interior height, the EG6320 provides considerably more vertical working clearance than many conventional horizontal clean benches, making it particularly useful for larger instruments, assemblies, containers, and production processes.

The Baker EG6320 uses HEPA-filtered horizontal laminar airflow to continuously sweep airborne particulate contamination away from the work area. Room air is drawn through a prefilter and then through the primary HEPA filter before flowing horizontally across the work surface at an average velocity of approximately 100 feet per minute.

This refurbished Baker EdgeGARD EG6320 from American Instrument Exchange is inspected, cleaned, tested, and supplied with a HEPA filter suitable for laboratory operation. The unit also includes a 90-day warranty from American Instrument Exchange, providing laboratories with a cost-effective alternative to purchasing a new 6-foot laminar flow clean bench.

Baker EdgeGARD EG6320 Key Features

  • 6-foot horizontal laminar flow clean bench

  • Designed for product and process protection

  • ISO Class 5 / former Class 100 clean-air performance

  • HEPA-filtered horizontal airflow

  • Approximately 100 fpm average airflow velocity

  • Large 70.5-inch-wide interior workspace

  • Extra-tall 34.25-inch interior working height

  • Approximately six inches more vertical clearance than the Baker EG6252

  • 22-inch interior depth

  • Prefilter protects primary HEPA filter from larger particles

  • HEPA filter included

  • Large open-front work area

  • Suitable for contamination-sensitive laboratory and production processes

  • No external exhaust ductwork required for standard operation

  • 115V, 60 Hz electrical configuration

  • Refurbished and tested by American Instrument Exchange

  • 90-day warranty included from American Instrument Exchange

Baker EdgeGARD EG6320 Overview

The Baker EdgeGARD series was developed to create a clean working environment for procedures in which airborne particulate contamination could compromise a product, sample, assembly, or process.

The EG6320 accomplishes this by drawing room air into the cabinet through intake openings located around the lower front and side sections of the unit. Air first passes through a prefilter, which captures larger dust and debris.

The air then passes through the primary HEPA filter before entering the work area as a uniform horizontal stream of clean air.

Rather than recirculating contaminated work-zone air toward the filter, the EdgeGARD directs filtered air horizontally from the rear of the cabinet across the entire work surface and out through the open front.

This airflow pattern continuously displaces airborne particulate contamination from the critical work area.

For laboratories and manufacturing facilities requiring ISO Class 5 clean-air conditions without biological containment, the EG6320 provides a large and exceptionally tall workspace.

Baker EdgeGARD EG6320 Key Specifications

Specification Details
Manufacturer Baker
Product Line EdgeGARD
Model EG6320
Equipment Type Horizontal Laminar Flow Clean Bench
Nominal Cabinet Width 6 ft.
Clean-Air Classification ISO Class 5 / Former Class 100
Airflow Direction Horizontal
Average Airflow Velocity Approximately 100 fpm
Primary Filtration HEPA
HEPA Filter Included
Prefilter Yes
Exterior Width 74.25 in.
Exterior Depth 42 in.
Exterior Height 70 in.
Interior Work Surface Width 70.5 in.
Interior Work Surface Depth 28.5 in.
Interior Working Height 34.25 in.
Manufacturer Nominal Interior Depth 22 in.
Manufacturer Nominal Exterior Width 74 in.
Manufacturer Net Weight Approximately 720 lb
AIE Listed Weight Approximately 850 lb
Electrical Requirements 115 VAC, 60 Hz
AIE Listed Current Draw 18.52 A
Installation Floor-Standing Clean Bench
External Ducting Required No
Condition Refurbished / Reconditioned
Warranty 90 Days from American Instrument Exchange

Dimensional and electrical specifications may vary slightly by production date and individual cabinet configuration. Buyers with installation constraints should confirm the dimensions and nameplate electrical requirements of the specific unit prior to shipment.

Common Applications

The Baker EdgeGARD EG6320 is well suited for non-hazardous cell and tissue culture preparation, sterile media handling, pharmaceutical production, medical-device assembly, electronics manufacturing, optical-component handling, aerospace manufacturing, food-processing quality procedures, precision assembly, and other contamination-sensitive laboratory or production processes.

Its large width and unusually tall working area make the EG6320 especially useful for procedures involving equipment or assemblies that may not fit comfortably inside a smaller horizontal clean bench.

Ideal Laboratory & Production Environments

The Baker EG6320 can be an excellent choice for biotechnology laboratories, pharmaceutical facilities, academic research laboratories, medical-device manufacturers, electronics facilities, aerospace operations, hospital research laboratories, food-processing laboratories, quality-control departments, cleanrooms, and industrial R&D facilities.

It is especially attractive for facilities that need a large ISO Class 5 workspace but do not require biological or chemical containment.

ISO Class 5 Horizontal Laminar Airflow

The Baker EdgeGARD EG6320 is designed to provide ISO Class 5 clean-air conditions, historically referred to as Class 100 under Federal Standard 209E.

The cabinet's blower draws room air through the prefilter and then forces it through the HEPA filtration system.

Filtered air moves horizontally across the work area at an average velocity of approximately 100 feet per minute.

This unidirectional airflow continually sweeps particulate contamination away from critical materials and toward the open front of the cabinet.

For contamination-sensitive procedures, the result is a substantially cleaner working environment than an ordinary open laboratory bench.

Extra-Tall 34-Inch Interior Working Height

One of the most important advantages of the Baker EG6320 is its exceptionally tall work zone.

The cabinet provides approximately 34.25 inches of interior working height, compared with approximately 28 inches on the closely related Baker EG6252.

That additional six inches of vertical clearance can make a substantial difference when users need to place:

  • Tall laboratory vessels

  • Small instruments

  • Production fixtures

  • Electronics assemblies

  • Medical devices

  • Large sample containers

  • Packaging components

  • Specialized manufacturing equipment

inside the clean work area.

For laboratories comparing 6-foot Baker EdgeGARD clean benches, this additional vertical clearance is one of the strongest reasons to choose the EG6320 over the EG6252.

Large 6-Foot Clean Work Area

In addition to its extra height, the EG6320 provides a broad 70.5-inch-wide work surface.

This allows operators to spread out equipment and materials while maintaining an organized clean workspace.

The larger work zone can also accommodate workflows involving several containers or assemblies simultaneously, making the EG6320 useful for production-oriented applications as well as laboratory research.

AIE measurements indicate an approximately 28.5-inch work-surface depth, providing substantial usable benchtop area within the cabinet.

HEPA-Filtered Product Protection

The primary HEPA filtration system removes airborne particulate contamination before air enters the work area.

Upstream of the HEPA filter, a prefilter captures larger dust particles and debris. This reduces the particulate load reaching the more expensive primary filter and can help extend HEPA filter service life.

Once filtered, clean air flows horizontally across the work surface and exits through the open front.

This creates the clean-air environment needed to protect sensitive products and processes from room-borne contamination.

Product Protection – Not Personnel Protection

An important distinction when selecting the Baker EdgeGARD EG6320 is that this equipment is a horizontal laminar flow clean bench, not a biosafety cabinet.

The EdgeGARD is designed primarily to protect the product or process.

Because HEPA-filtered air travels from the rear of the cabinet across the work area and then exits through the open front toward the operator, the EG6320 does not provide personnel or environmental containment.

It should therefore not be used for procedures involving infectious materials, potentially infectious biological samples, hazardous aerosols, toxins, radionuclides, hazardous chemicals, volatile solvents, or other materials that require containment.

When personnel and environmental protection are required for biological work, laboratories should select an appropriate Class II biosafety cabinet instead.

Baker EdgeGARD Clean Bench vs. Biosafety Cabinet

The Baker EdgeGARD and a Baker SterilGARD biosafety cabinet may appear similar at first glance, but they are engineered for fundamentally different applications.

The EdgeGARD clean bench protects the product by directing HEPA-filtered air across the work area and outward toward the operator.

A Class II biosafety cabinet uses inward front airflow and HEPA-filtered vertical downflow to help protect the product, personnel, and surrounding laboratory environment.

For non-hazardous contamination-sensitive work, the EdgeGARD can provide an excellent clean-air environment.

For work involving potentially hazardous biological materials, an appropriate biosafety cabinet should be used.

Baker EdgeGARD vs. Chemical Fume Hood

The EG6320 should also not be used as a substitute for a chemical fume hood.

Chemical fume hoods are designed to draw hazardous vapors away from the operator and exhaust them through an appropriate ventilation system.

The EdgeGARD does the opposite: clean filtered air travels toward the operator.

Hazardous chemicals, toxic vapors, and volatile solvents should therefore never be handled in the EG6320 unless a qualified safety assessment specifically determines that the application is appropriate.

Baker EG6320 vs. Baker EG6252

The Baker EG6320 and EG6252 are closely related 6-foot EdgeGARD clean benches, but there is one particularly important difference: interior height.

The EG6252 provides approximately 28.1 inches of interior height.

The EG6320 increases interior height to approximately 34.1 inches.

Both provide approximately 70.5 inches of interior width and use the same basic horizontal laminar-flow principle.

For routine bench-level work, either model may provide sufficient room. For tall equipment, large vessels, production fixtures, or bulky assemblies, the EG6320's additional six inches of vertical clearance can be a significant advantage.

EG6320 for Pharmaceutical & Biotechnology Applications

Pharmaceutical and biotechnology laboratories frequently require clean environments for procedures that are contamination sensitive but do not involve hazardous biological materials.

Potential applications include sterile media preparation, non-hazardous sample manipulation, equipment preparation, component assembly, and certain manufacturing processes.

The large 6-foot workspace allows multiple containers or processing components to be positioned within the clean-air zone while maintaining adequate working room.

For biological materials that pose a hazard to personnel, however, an appropriate biosafety cabinet should be used instead.

EG6320 for Electronics, Optics & Precision Manufacturing

Horizontal clean benches are also widely used outside traditional biological laboratories.

Electronics, optical, aerospace, and medical-device operations may require particulate-controlled work areas to prevent dust and airborne contamination from affecting sensitive components.

The EG6320's combination of ISO Class 5 airflow, large work area, and 34-inch interior clearance makes it particularly useful for larger assemblies and manufacturing fixtures.

Refurbishment & Testing by American Instrument Exchange

At American Instrument Exchange, used Baker EdgeGARD clean benches are inspected, cleaned, repaired as necessary, and tested prior to shipment.

Evaluation of the EG6320 may include:

  • Blower motor and control inspection

  • HEPA filtration system inspection

  • Prefilter inspection

  • Airflow testing

  • Electrical system inspection

  • Lighting inspection

  • Work-area inspection

  • Cabinet cleaning

  • Operational testing

Serviceable components that do not operate properly are repaired or replaced as necessary before the equipment is released for shipment.

The HEPA filter is evaluated to ensure it is suitable for laboratory operation, and replacement filtration can be installed when required.

This refurbished Baker EdgeGARD EG6320 includes a 90-day warranty from American Instrument Exchange.

Certification Readiness & AIE Laboratory Services

Airflow and HEPA filter integrity should be evaluated following installation or relocation of a laminar flow clean bench.

For customers throughout Greater Boston, Massachusetts, and New England, AIE Laboratory Services can provide airflow testing, HEPA filter testing and replacement, clean-bench service, preventive maintenance, and related clean-air equipment support.

Testing after installation helps verify that transportation, placement, room airflow, or other site conditions have not compromised clean-bench performance.

Because the EG6320 is a clean bench rather than a biological containment cabinet, the testing requirements and applicable standards differ from those used for Class II biosafety cabinets.

Shipping & Installation Considerations

The Baker EG6320 is a substantial floor-standing clean bench measuring approximately 74 inches wide × 42 inches deep × 70 inches high.

Baker literature lists a net cabinet weight of approximately 720 lb, while individual configurations and accessories can increase installed or shipping weight.

Because of its size and weight, buyers should verify:

  • Doorway dimensions

  • Hallway clearance

  • Elevator capacity

  • Loading-dock access

  • Final laboratory location

  • Electrical service

  • Floor loading

  • Moving and rigging requirements

before delivery.

The EG6320 operates on 115V, 60 Hz electrical service. The individual cabinet nameplate should be checked before installation to confirm amperage and circuit requirements.

No external exhaust duct connection is normally required.

For best airflow performance, the clean bench should be positioned away from doors, HVAC supply diffusers, fans, and heavily traveled areas that could disrupt the horizontal laminar airflow pattern.

Related Laboratory Equipment

Laboratories using horizontal clean benches frequently also require biosafety cabinets, CO₂ incubators, laboratory refrigerators, laboratory freezers, ultra-low freezers, centrifuges, microscopes, water baths, balances, and other sample-processing equipment.

American Instrument Exchange supplies refurbished laboratory equipment for biotechnology, pharmaceutical research, academic laboratories, medical-device manufacturing, electronics production, cleanrooms, and industrial R&D facilities.

Baker EdgeGARD EG6320 Frequently Asked Questions

What is the Baker EdgeGARD EG6320?

The Baker EdgeGARD EG6320 is a 6-foot horizontal laminar flow clean bench designed to provide an ISO Class 5 clean-air environment for contamination-sensitive, non-hazardous laboratory and production processes.

What is the primary advantage of the EG6320?

One of its biggest advantages is its approximately 34-inch interior working height. The EG6320 provides roughly six inches more vertical clearance than the Baker EG6252 while retaining a similar 6-foot cabinet width.

What size is the Baker EG6320?

The cabinet is approximately 74 inches wide × 42 inches deep × 70 inches high. The interior work area is approximately 70.5 inches wide, with a working height of approximately 34.25 inches.

Does the Baker EG6320 provide ISO Class 5 air?

Yes. The EdgeGARD is designed to provide ISO Class 5 clean-air conditions, historically referred to as Class 100.

What direction does the air flow?

The EG6320 uses horizontal laminar airflow. HEPA-filtered air travels from the rear of the work zone horizontally across the work surface and exits through the open front.

What is the approximate airflow velocity?

The filtered air moves horizontally across the work area at an average velocity of approximately 100 feet per minute.

Does the EG6320 include a HEPA filter?

Yes. This refurbished Baker EG6320 is supplied with a HEPA filter suitable for laboratory operation. The filtration system is inspected as part of the American Instrument Exchange refurbishment process.

Is the Baker EG6320 a biosafety cabinet?

No. The EG6320 is a clean bench, not a biological safety cabinet. It is intended for product protection and does not provide the personnel and environmental containment associated with an appropriate Class II biosafety cabinet.

Can the EG6320 be used for cell culture?

It may be appropriate for non-hazardous cell and tissue culture procedures where product protection is required but biological containment is not.

Potentially infectious or otherwise hazardous biological materials should be handled in an appropriate biosafety cabinet.

Can chemicals be used in the EG6320?

The EG6320 should not be used for hazardous chemicals or volatile solvents requiring personnel protection. Horizontal airflow directs work-zone air toward the operator.

A chemical fume hood should be used when hazardous vapor containment is required.

What is the difference between the Baker EG6320 and EG6252?

The primary difference is working height. The EG6252 provides approximately 28 inches of interior height, while the EG6320 provides approximately 34 inches, giving the EG6320 roughly six additional inches of vertical clearance.

Does the EG6320 require external exhaust ductwork?

No. Standard operation does not require connection to building exhaust.

How much does the Baker EG6320 weigh?

Baker literature lists approximately 720 lb net weight for the EG6320. Actual weight can vary with cabinet configuration and accessories.

What are the electrical requirements?

The EG6320 uses 115 VAC, 60 Hz electrical service. The specific cabinet nameplate and facility circuit requirements should be confirmed before installation.

Should the EG6320 be tested after moving or installation?

Yes. Airflow and HEPA filter integrity should be checked after relocation or installation to verify that the clean bench is operating correctly at its final site.

Does American Instrument Exchange refurbish the Baker EG6320?

Yes. American Instrument Exchange inspects, cleans, tests, and reconditions used Baker EdgeGARD clean benches before shipment. The filtration system, blower, controls, electrical components, and overall operation are evaluated as part of the process.

What warranty comes with this refurbished Baker EdgeGARD EG6320?

This refurbished Baker EdgeGARD EG6320 includes a 90-day warranty from American Instrument Exchange.

Click Here to see the Baker Edgegard EG6320 on the American Instrument Exchange YouTube channel.

Testing Procedures for Used and Refurbished Biosafety Cabinets

Ensure Containment, Airflow Integrity, and Operator Safety

Used and refurbished biosafety cabinets (BSCs) from American Instrument Exchange are thoroughly tested to ensure they meet NSF/ANSI 49 performance standards for containment, airflow uniformity, and HEPA filtration. Each Class I, II, or III unit is evaluated through a series of specialized inspections and certifications, ensuring the cabinet performs reliably in research, clinical, and pharmaceutical lab environments.

Why Testing Used Biosafety Cabinets Is Essential

Before any biosafety cabinet is deployed in a working lab, it must be tested for:

• HEPA filter integrity and leak-free performance
• Inflow and downflow air velocity balance
• Containment efficiency and personnel protection
• Electrical system function and safety compliance
• Cleanliness and readiness for sterile applications

Proper testing of refurbished biosafety cabinets helps prevent cross-contamination, exposure to hazardous materials, and airflow disruption—critical for maintaining laboratory protocols. Our structured multi-point BSC testing protocol ensures dependable protection for operators, products, and the lab environment.

Key Testing Procedures for Refurbished and Used Biosafety Cabinets

1. Initial Visual Inspection

• Inspect exterior panels, window sashes, hinges, and seals for signs of wear or damage
• Confirm visibility and integrity of the viewing window
• Check power cords, display screens, and control interfaces for usability

2. Cabinet Decontamination and Cleaning

• Interior and exterior cleaned with non-corrosive disinfectants
• Decontamination protocols followed to remove biological contaminants
• Work surface, sidewalls, and return air grills are fully sanitized

3. HEPA Filter Integrity Testing (DOP/PAO Leak Test)

• Conduct aerosol challenge test using PAO or DOP to verify HEPA filter seal integrity
• Identify and resolve any filter leaks in accordance with NSF/ANSI 49 standards
• Ensure HEPA filters are correctly seated and uncompromised

4. Inflow and Downflow Velocity Testing

• Measure air velocities using calibrated thermo-anemometers
• Confirm inflow velocity meets requirements
• Verify downflow uniformity within the work zone to prevent turbulence and contamination

5. Airflow Smoke Pattern Testing

• Conduct visual smoke tests to demonstrate laminar airflow and containment
• Confirm that airflow barriers prevent cross-contamination and exposure

6. Electrical Safety and Alarm System Checks

• Inspect grounding, insulation resistance, and GFCI protection
• Test alarm functionality for sash position, airflow disruption, and power failure
• Verify interior lighting, outlets, and blower controls operate reliably

7. Final Certification and Quality Assurance

• Run full performance test cycle and confirm compliance with NSF/ANSI 49 and manufacturer specs
• Document data and generate a detailed service report

Guaranteed Performance from American Instrument Exchange

All refurbished biosafety cabinets from American Instrument Exchange are tested and verified to ensure maximum containment, user protection, and airflow performance. Whether used for microbiology, tissue culture, pharmaceutical compounding, or other work necessitating containment, our BSCs meet industry standards—so your team can work safely and confidently from day one.

Repair and Refurbishment Protocol for Used Biosafety Cabinets

Certified Protection and Performance from American Instrument Exchange

At American Instrument Exchange, every used biosafety cabinet (BSC) we offer is thoroughly repaired and refurbished to meet the highest standards for safety, airflow performance, and compliance. Whether it’s a Class I, Class II Type A2/B2, or Class III unit, we follow a meticulous refurbishment process to ensure your BSC provides reliable containment, sterile workspace conditions, and long-term durability.

Why Choose a Refurbished Biosafety Cabinet from American Instrument Exchange?

  • Fully tested and certified for airflow integrity and containment
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new biosafety cabinets
  • Environmentally responsible through expert reuse and restoration
  • Serviced by experienced technicians trained in NSF/ANSI 49 protocols

Step-by-Step Refurbishment Protocol

Every biosafety cabinet at American Instrument Exchange undergoes the following comprehensive multi-stage process to ensure it is lab-ready:

1. Initial Intake & Inspection

• Visual inspection of cabinet exterior, control panel, and sash mechanism
• Evaluation of hinges, seals, gaskets, and electrical components
• Missing parts or functional issues are documented for repair

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, disinfectant-safe products
• Decontamination protocols followed to remove biohazardous or chemical residue
• Removable surfaces, work trays, and grilles are cleaned and sanitized

3. Mechanical and Electrical Repair

• Repair or replacement of worn components, including sash latches, lighting, and controls
• Electrical systems including switches, alarms, and outlets are tested and serviced
• Wiring is inspected and repaired to meet safety and performance standards

4. HEPA Filter Evaluation and Replacement

• Filters are tested for integrity using DOP/PAO aerosol challenge testing
• HEPA filters are replaced with OEM or equivalent filters
• Filter seals are verified for leak-free performance

5. Airflow and Performance Testing

• Inflow and downflow velocities are measured using calibrated instruments
• Smoke pattern testing confirms laminar airflow and containment effectiveness
• Blower motor function and airflow uniformity are verified across the cabinet

6. Safety System Verification

• Alarms for airflow disruption, sash height, and power loss are tested
• GFCI protection, lighting, and emergency shutoff systems are confirmed functional

7. Final Quality Control and Certification

• Performance testing is conducted to confirm NSF/ANSI 49 compliance (where applicable)
• Final visual inspection and cleaning performed prior to shipping
• Detailed service report and airflow test results provided with each unit

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the lab equipment industry, American Instrument Exchange is a trusted name in refurbished biosafety cabinets. Our repair and refurbishment protocol ensures each cabinet provides dependable protection for personnel, products, and the environment—delivering maximum safety at a fraction of the cost of new.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.