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Eppendorf 5810R Refrigerated Centrifuge 5811F with A-4-81 Microplate Rotor

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Brand : Eppendorf
Product Code : SKU 1263ZZ CENTRI
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Eppendorf 5810R Refrigerated Centrifuge Model 5811F with A-4-81 Rotor and Microplate Carriers – Refurbished

The Eppendorf 5810R Refrigerated Centrifuge, model designation 5811F, with A-4-81 swinging-bucket rotor and microplate carriers is a versatile laboratory centrifuge designed for high-throughput sample preparation, molecular biology, genomics, biotechnology, pharmaceutical research, and automated laboratory workflows. Combining precise refrigeration, programmable operating controls, and flexible plate-processing capabilities, the 5810R provides dependable performance for laboratories working with microplates and other temperature-sensitive biological samples.

This refurbished Eppendorf 5810R from American Instrument Exchange includes an Eppendorf A-4-81 swinging-bucket rotor equipped with four MTP/Flex microplate carriers. This configuration accommodates up to 16 standard 96-well or 384-well microplates, or four compatible deepwell plates, depending on plate dimensions and loading requirements.

With the included microplate carriers, the A-4-81 rotor operates at speeds up to 4,000 RPM and generates centrifugal forces up to 2,900 × g. The centrifuge platform itself supports speeds up to 14,000 RPM and centrifugal forces up to 20,913 × g when equipped with appropriate high-speed fixed-angle rotors.

The refrigerated temperature range of -9°C to +40°C helps maintain controlled conditions during centrifugation, making this configuration especially useful for PCR preparation, microplate sample collection, cell-based assays, and other laboratory procedures involving temperature-sensitive materials.

American Instrument Exchange professionally inspects, refurbishes, and tests used laboratory centrifuges before shipment. This refurbished Eppendorf 5810R includes a 90-day warranty.

Key Features

  • Eppendorf 5810R refrigerated benchtop centrifuge

  • Model designation 5811F

  • Includes Eppendorf A-4-81 swinging-bucket rotor

  • Includes four MTP/Flex microplate carriers

  • Capacity for up to 16 standard 96-well or 384-well microplates

  • Capacity for up to four compatible deepwell plates

  • Included rotor maximum speed of 4,000 RPM

  • Maximum RCF of 2,900 × g with included microplate carriers

  • Maximum centrifuge platform speed of 14,000 RPM with compatible rotors

  • Maximum platform RCF of 20,913 × g, rotor dependent

  • Refrigerated temperature range from -9°C to +40°C

  • Compatible with standard microplates, PCR plates, and selected cell culture plates

  • 35 user-defined program locations

  • 10 acceleration and 10 braking ramps

  • Automatic rotor recognition and imbalance detection

  • FastTemp pre-cooling function

  • ECO shut-off function for reduced compressor operation

  • Refurbished and tested by American Instrument Exchange

  • 90-day warranty included

Overview of the Eppendorf 5810R Centrifuge 5811F with A-4-81 Rotor

The Eppendorf 5810R is designed to provide high-capacity laboratory centrifugation in a versatile benchtop format.

Its broad rotor compatibility allows laboratories to process a wide variety of sample containers, including microcentrifuge tubes, conical tubes, centrifuge bottles, and microplates, using appropriate rotor configurations.

This particular refurbished unit is equipped with the A-4-81 swinging-bucket rotor and four microplate carriers, making it especially useful for laboratories performing plate-based sample preparation.

The swinging-bucket configuration allows microplates to rotate into a horizontal orientation during centrifugation, helping collect liquid at the bottom of wells and supporting consistent sample processing.

The instrument's integrated refrigeration system provides controlled chamber temperatures for procedures involving temperature-sensitive biological materials.

Programmable operating controls allow researchers to establish repeatable centrifugation protocols, while automatic rotor recognition helps ensure that operating parameters remain within approved limits.

With the included microplate carriers, this refurbished Eppendorf 5810R is particularly well suited for laboratories seeking a dedicated plate centrifugation system with the flexibility to accommodate other rotor configurations in the future.

Common Applications

The Eppendorf 5810R with A-4-81 microplate rotor is useful for molecular biology, genomics, proteomics, pharmaceutical development, biotechnology, and high-throughput laboratory research.

Common applications include collecting liquid at the bottom of microplate wells, PCR sample preparation, centrifuging 96-well and 384-well plates, processing deepwell plates, removing droplets from plate lids, and preparing samples for automated liquid-handling procedures.

The system is also useful for cell-based assays, ELISA workflows, nucleic acid purification, protein analysis, and other procedures requiring consistent microplate centrifugation.

The included four-carrier configuration allows laboratories to process multiple plates during a single run, improving throughput in laboratories performing repetitive sample preparation procedures.

For laboratories working with larger sample volumes, the ability to accommodate compatible deepwell plates provides additional flexibility.

Eppendorf 5810R Centrifuge 5811F with A-4-81 Rotor Ideal Laboratory Environments

The Eppendorf 5810R model 5811F with A-4-81 microplate carriers is well suited for biotechnology companies, pharmaceutical research facilities, molecular biology laboratories, genomics and proteomics laboratories, academic research institutions, clinical research laboratories, and contract research organizations.

Its plate-processing capabilities make it particularly attractive for laboratories using automated liquid handlers, PCR systems, microplate readers, and other equipment designed around standardized microplate formats.

The refrigerated chamber supports temperature-sensitive procedures, while the programmable controls help laboratories maintain consistent operating conditions across repeated experiments.

This configuration is also useful in shared laboratory environments where multiple researchers need reliable microplate centrifugation without dedicating a separate instrument to every application.

Included Eppendorf A-4-81 Rotor with Microplate Carriers

This refurbished Eppendorf 5810R includes the Eppendorf A-4-81 swinging-bucket rotor equipped with four MTP/Flex microplate carriers.

The A-4-81 is a versatile rotor platform designed to accommodate different bucket and carrier configurations.

With the included MTP/Flex carriers, the rotor is configured specifically for microplate centrifugation.

The rotor operates at speeds up to 4,000 RPM and generates centrifugal forces up to 2,900 × g with this carrier configuration.

Each carrier can accommodate up to four standard microplates, providing a total capacity of 16 standard 96-well or 384-well microplates.

For compatible deepwell plates, the rotor accommodates one plate per carrier, providing a total capacity of four deepwell plates.

The MTP/Flex carriers also support selected cell culture plates and specialized laboratory plate formats, subject to manufacturer-approved dimensions and loading requirements.

The maximum permitted load per carrier is 380 grams, including the plate, contents, and any additional adapters.

The maximum loading height is approximately 60 mm.

The included carriers provide a flexible solution for laboratories processing multiple plates while maintaining controlled centrifugation conditions.

Microplate Compatibility and Sample Capacity

The A-4-81 with MTP/Flex carriers is designed to accommodate several commonly used laboratory plate formats.

Standard 96-well and 384-well microplates can be processed in stacks of up to four plates per carrier, subject to overall height and loading restrictions.

Deepwell plates are accommodated individually, with one compatible plate per carrier.

Selected cell culture plates, PCR plates, and specialized sample racks may also be processed using appropriate manufacturer-approved accessories.

For example, the rotor can accommodate compatible 96-well PCR plates and 384-well PCR plates, although their operating limits and support requirements may differ from those of standard microplates.

The rotor's broad plate compatibility makes it useful for laboratories performing different types of high-throughput sample preparation.

Customers should verify plate dimensions, loading height, balance requirements, and manufacturer-approved operating limits before use.

Key Specifications

Specification Details
Manufacturer Eppendorf
Model 5810R
Model Designation 5811F
Condition Used / Refurbished
Centrifuge Type Refrigerated Benchtop Centrifuge
Included Rotor A-4-81 Swinging-Bucket Rotor
Included Carriers Four MTP/Flex Microplate Carriers
Rotor Configuration Microplate / Deepwell Plate
Standard Microplate Capacity Up to 16 Plates
Standard Plate Formats 96-Well and 384-Well
Deepwell Plate Capacity Up to 4 Plates
Cell Culture Plate Capacity Up to 8 Compatible Plates
Included Rotor Maximum Speed 4,000 RPM
Included Configuration Maximum RCF 2,900 × g
Maximum Load per Carrier 380 g Including Plate, Contents and Accessories
Maximum Loading Height Approximately 60 mm
Maximum Platform Speed 14,000 RPM, Rotor Dependent
Maximum Platform RCF 20,913 × g, Rotor Dependent
Temperature Range -9°C to +40°C
Program Storage 35 User Programs
Acceleration Ramps 10
Braking Ramps 10
Timer 1–99 Minutes, Continuous Run and Short-Spin
Rotor Recognition Automatic
Imbalance Detection Yes
Pre-Cooling Function FastTemp
Energy-Saving Function ECO Shut-Off
Exterior Dimensions Approximately 27.6"W × 23.9"D × 13.6"H
Height with Lid Open Approximately 31.5"
Weight Without Rotor Approximately 218 lb
Electrical Requirements Verify Nameplate; 120V, 50/60 Hz Common U.S. Configuration
Additional Plate Adapters Not Included Unless Specified
Warranty 90 Days

Specifications compiled from Eppendorf manufacturer literature, rotor technical documentation, and American Instrument Exchange product information. Maximum speed and centrifugal force depend on the installed rotor and carrier configuration. The included A-4-81 with MTP/Flex carriers is rated for 4,000 RPM and 2,900 × g.

Refrigeration and Temperature Stability

The Eppendorf 5810R Centrifuge 5811F with A-4-81 Rotor incorporates an integrated refrigeration system designed to maintain controlled chamber temperatures during centrifugation.

The instrument provides a temperature range from -9°C to +40°C, allowing laboratories to select conditions appropriate for different biological samples.

Refrigeration is particularly useful for plate-based applications involving temperature-sensitive proteins, enzymes, nucleic acids, and biological reagents.

The FastTemp pre-cooling function allows the centrifuge chamber to reach a selected temperature before samples are loaded.

This can help laboratories maintain consistent conditions when processing multiple batches of microplates.

Actual sample temperature depends on rotor configuration, operating speed, plate load, ambient conditions, and run duration.

The ECO shut-off function helps reduce unnecessary compressor operation during periods of inactivity, supporting more efficient laboratory operation.

High-Throughput Microplate Processing

The included A-4-81 rotor and four microplate carriers make this Eppendorf 5810R particularly useful for high-throughput laboratory workflows.

Processing multiple plates simultaneously can reduce the time required for repetitive sample preparation procedures.

The swinging-bucket design helps collect liquid at the bottom of plate wells, which is useful following pipetting, mixing, thermal cycling, and other procedures where droplets may remain on the walls or lids of wells.

The ability to accommodate both standard microplates and compatible deepwell plates provides flexibility for different sample volumes.

Laboratories using automated liquid handlers or plate readers may find this configuration especially valuable because it supports standardized plate formats commonly used in automated workflows.

The instrument's programmable controls allow operators to establish consistent centrifugation procedures for frequently processed plate types.

Programmable Controls and Operating Flexibility

The Eppendorf 5810R provides programmable controls for speed, centrifugal force, temperature, run duration, acceleration, and braking.

The instrument supports 35 user-defined programs, allowing laboratories to save frequently performed procedures for repeatable operation.

Ten acceleration and ten braking ramps provide flexibility for applications requiring different levels of sample handling.

Gentler acceleration and braking profiles can be useful when processing plates containing delicate samples or when sudden changes in speed could disturb liquid distribution.

Automatic rotor recognition and imbalance detection support safe and consistent operation.

These features make the 5810R particularly useful in laboratories where multiple researchers share equipment or perform different centrifugation procedures throughout the day.

Rotor Compatibility and Additional Accessories

Although this refurbished Eppendorf 5810R is configured with the A-4-81 rotor and microplate carriers, the centrifuge supports additional compatible rotor configurations.

Other swinging-bucket rotors can accommodate conical tubes, blood collection tubes, and larger laboratory bottles.

Compatible fixed-angle rotors allow the instrument to reach higher centrifugal forces for applications such as protein precipitation, nucleic acid purification, and high-speed biological separations.

The A-4-81 rotor itself can also be configured with alternative bucket assemblies, including rectangular buckets designed for tube and bottle applications.

These alternative buckets are not included with this listing.

Additional rotors, adapters, buckets, and accessories may be available separately from American Instrument Exchange.

Customers should contact AIE to discuss current inventory and verify compatibility before purchase.

Refurbishment and Testing

American Instrument Exchange technicians inspect and evaluate refurbished laboratory centrifuges before shipment to verify proper mechanical and electrical operation.

Testing includes evaluation of the drive motor, spindle assembly, braking system, electronic controls, rotor recognition, lid safety mechanisms, and overall operating performance.

Because the 5810R is refrigerated, technicians also evaluate the cooling system to verify that the instrument reaches and maintains appropriate operating temperatures.

The included A-4-81 rotor and four MTP/Flex microplate carriers are inspected for visible damage, wear, corrosion, and proper fit.

The rotor, carriers, and centrifuge are evaluated together to verify compatibility and operating performance.

The instrument is cleaned and prepared for shipment after refurbishment and testing.

This refurbished Eppendorf 5810R model 5811F includes a 90-day warranty from American Instrument Exchange.

Shipping and Installation

The Eppendorf 5810R measures approximately 27.6 inches wide × 23.9 inches deep × 13.6 inches high and weighs approximately 218 pounds without a rotor.

Its substantial weight requires a sturdy laboratory bench or dedicated centrifuge stand capable of supporting the instrument during operation.

The centrifuge should be installed on a level surface with adequate ventilation clearance to support refrigeration performance.

The 5810R is commonly available in 120V electrical configurations for U.S. laboratories. Customers should verify the electrical requirements of this particular model 5811F instrument before installation.

Because of its weight, the centrifuge is typically shipped using palletized freight.

American Instrument Exchange prepares refurbished laboratory equipment for secure shipment and can assist customers with freight coordination and installation planning.

Related Laboratory Equipment

American Instrument Exchange offers a broad selection of used and refurbished laboratory centrifuges, including Eppendorf refrigerated centrifuges, benchtop centrifuges, microcentrifuges, and high-speed laboratory centrifugation systems.

Laboratories performing molecular biology, biotechnology, and high-throughput sample preparation may also be interested in our selection of laboratory incubators, laboratory freezers and ultra-low freezers, and biosafety cabinets.

Additional compatible rotors and accessories may be available from American Instrument Exchange. Contact our sales team for current availability.

Service and Support

American Instrument Exchange provides diagnostic evaluation, preventative maintenance, and repair support for centrifuges and other laboratory equipment.

For the Eppendorf 5810R, service evaluation may include the drive motor, spindle assembly, bearings, braking system, refrigeration components, temperature sensors, electronic controls, rotor recognition system, and lid safety mechanisms.

Our technicians can help laboratories determine whether repair or replacement with another refurbished centrifuge is the more economical solution.

Eppendorf 5810R Model 5811F with A-4-81 Rotor Frequently Asked Questions

What rotor and carriers are included with this refurbished Eppendorf 5810R?

This refurbished Eppendorf 5810R model 5811F includes an A-4-81 swinging-bucket rotor equipped with four MTP/Flex microplate carriers.

How many microplates can the included rotor accommodate?

The A-4-81 with four MTP/Flex carriers can accommodate up to 16 standard 96-well or 384-well microplates, depending on plate dimensions and loading requirements.

Can the rotor accommodate deepwell plates?

Yes. The included microplate carriers can accommodate up to four compatible deepwell plates, with one plate per carrier.

What is the maximum speed of the A-4-81 rotor with microplate carriers?

The included A-4-81 rotor with MTP/Flex carriers operates at speeds up to 4,000 RPM and generates centrifugal forces up to 2,900 × g.

Why is the A-4-81 sometimes advertised at 3,220 × g?

The A-4-81 rotor can achieve up to 3,220 × g with certain alternative bucket configurations. With the included MTP/Flex microplate carriers, the maximum centrifugal force is 2,900 × g.

Can the Eppendorf 5810R reach higher speeds with other rotors?

Yes. With appropriate compatible fixed-angle rotors, the 5810R can reach speeds up to 14,000 RPM and centrifugal forces up to 20,913 × g.

Can the included rotor accommodate PCR plates?

Yes. The MTP/Flex carriers support compatible PCR plate formats, including selected 96-well and 384-well PCR plates. Operating limits and any required support accessories should be verified for the specific plate type.

Is this configuration suitable for automated laboratory workflows?

Yes. The ability to process multiple standard microplates makes the system useful for laboratories using automated liquid handlers, plate readers, PCR systems, and other high-throughput equipment.

Are additional plate adapters included?

The included configuration consists of the A-4-81 rotor and four MTP/Flex microplate carriers. Additional adapters and accessories are not included unless specifically listed.

Can the A-4-81 rotor accommodate tubes or bottles?

Yes. The A-4-81 supports alternative bucket configurations for tubes and bottles. However, this particular refurbished system includes microplate carriers rather than tube or bottle buckets.

What is the temperature range of the Eppendorf 5810R?

The centrifuge provides an adjustable refrigerated temperature range from -9°C to +40°C.

What does the 5811F model designation mean?

5811F is the model designation associated with this particular Eppendorf 5810R instrument. The centrifuge remains part of the Eppendorf 5810R refrigerated centrifuge family.

What electrical service is required?

The 5810R is commonly configured for 120V, 50/60 Hz operation in U.S. laboratories. The electrical specifications of this particular model 5811F should be verified against the instrument nameplate.

Why purchase a refurbished Eppendorf 5810R with A-4-81 microplate rotor?

A professionally refurbished Eppendorf 5810R provides refrigerated centrifugation, programmable operating controls, and extensive rotor flexibility at a lower acquisition cost than comparable new equipment.

With the included A-4-81 rotor and four microplate carriers, this configuration is particularly useful for laboratories performing high-throughput plate-based sample preparation, PCR workflows, and other molecular biology procedures.

This refurbished centrifuge includes a 90-day warranty from American Instrument Exchange.

Testing Procedures for Used and Refurbished Laboratory Centrifuges

Ensure Quality, Accuracy, and Compliance Before Deployment

Used and refurbished laboratory centrifuges from American Instrument Exchange undergo testing procedures to ensure they meet the performance, safety, and compliance standards required in modern laboratories.

Why Testing Used Laboratory Centrifuges Is Essential

Before a centrifuge is reintroduced into a lab environment, it must be tested for:

  • Mechanical integrity
  • Rotor balance and speed accuracy
  • Safety system functionality
  • Electrical compliance

Proper testing helps extend equipment lifespan, reduce downtime, and ensure safety in high-stakes lab environments such as clinical diagnostics, biotechnology, and research applications.

Our structured testing protocol for used and refurbished centrifuges ensures equipment safety, accuracy, and longevity.

Key Testing Procedures for Refurbished and Used Centrifuges

1. Initial Visual Inspection

  • Check for signs of wear, corrosion, or damage to housing, lid, and control panels
  • Inspect power cords, plugs, and connectors for fraying or exposed wiring
  • Confirm that the rotor and accessories are compatible and undamaged

2. Functional Testing

  • Power up the centrifuge and confirm successful boot-up of digital or analog displays
  • Test lid lock and emergency stop mechanisms
  • Run initial cycles at various speeds to check for abnormal noise or vibration

3. Rotor and Speed Verification

  • Test all programmable speed settings to confirm consistent acceleration and deceleration
  • Monitor temperature, vibration, and RPM consistency throughout the cycle
  • Balance testing ensures smooth operation and prevents wear on internal components

4. Electrical Safety and Grounding Tests

  • Verify that all electrical components are properly grounded and shielded

5. Temperature Control (if applicable)

  • For refrigerated centrifuges, test cooling function to ensure temperature stability within set ranges
  • Check refrigerant levels and inspect for compressor noise or failure

6. Final Quality Assurance Checklist

  • Conduct a full run-through using the user interface
  • Document all test results

Repair and Refurbishment Protocol for Used Laboratory Centrifuges

Certified Quality from American Instrument Exchange

At American Instrument Exchange, we follow a meticulous repair and refurbishment protocol to ensure that every used laboratory centrifuge we sell. We strive for reliable performance and long-term durability—providing labs with exceptional value on high-quality pre-owned centrifuges.

Why Choose a Refurbished Centrifuge from American Instrument Exchange?

  • Fully tested
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new lab equipment
  • Environmentally responsible through equipment reuse
  • Supported by expert technicians with decades of experience

Step-by-Step Refurbishment Protocol

Every used centrifuge at American Instrument Exchange goes through the following comprehensive repair and refurbishment process:

1. Initial Intake & Inspection

  • Our technicians perform a complete visual and mechanical inspection
  • Evaluation of hinges, seals, gaskets, and electrical components
  • Any physical damage, missing parts, or wear is documented for repair

2. Cleaning and decontamination

  • Full internal and external cleaning using non-abrasive, disinfectant-safe products
  • Biological or chemical residue is decontaminated/cleaned

3. Mechanical & Electrical Repairs

  • Damaged or worn parts (e.g., drive motors, lid latches, rotor buckets) are replaced or repaired
  • Electrical components, sensors, and fuses are tested and replaced as needed
  • Wiring is inspected for integrity and safety per industry standards

4. Rotor & Accessory Evaluation

  • All rotors, buckets, and adapters are inspected for cracks, corrosion, and balance
  • Non-conforming components are replaced with OEM or equivalent alternatives

5. Performance Testing

  • Rotor speed (RPM), acceleration, and deceleration are verified
  • Refrigerated centrifuges undergo temperature stability testing across set ranges

6. Safety System Verification

  • Lid lock and interlock systems are tested for proper function
  • Emergency stop and imbalance detection systems are verified
  • Electrical safety and grounding tests are conducted

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the industry, American Instrument Exchange is a trusted name for refurbished lab equipment. Our centrifuge refurbishment protocol reflects our commitment to quality, safety, and customer satisfaction.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.