Skip to content
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Fisher Scientific Isotemp GPD10 Water Bath

Fully Tested & Warrantied*
Product Code : SKU 0849E BATH
Size: $700.00
Color: 06-13-2023

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Fisher Scientific Isotemp GPD10 10L Digital Water Bath – Used and Refurbished

The Fisher Scientific Isotemp GPD10 General Purpose Deluxe Water Bath is a 10-liter digital laboratory water bath designed for reliable temperature-controlled incubation, warming, sample preparation, reagent conditioning, and other routine laboratory applications. With an operating range from ambient temperature to 100°C, digital temperature control, and a spacious stainless steel reservoir, the GPD10 provides a versatile benchtop platform for research, biotechnology, pharmaceutical, clinical, industrial, and academic laboratories.

The 10-liter chamber provides substantially more working space than compact water baths while maintaining a relatively small benchtop footprint. Fisher specifies temperature stability of ±0.1°C and uniformity of ±0.2°C under stated test conditions, helping provide consistent thermal conditions throughout the bath for applications where repeatable sample temperatures are important.

The Isotemp GPD10 also incorporates practical features including an LCD display, programmable temperature presets, audible alarms, low-fluid protection, adjustable over-temperature protection, and a removable diffuser tray. Its stainless steel reservoir features rounded corners for easier cleaning, while the hinged polycarbonate gable cover can remain open at approximately 90 degrees or be removed when necessary.

This Fisher Scientific Isotemp GPD10 water bath is used and refurbished by American Instrument Exchange. AIE technicians test the bath before shipment to verify heating, temperature control, and general operation. The unit is thoroughly cleaned and includes a 90-day warranty.

Key Features

  • Fisher Scientific Isotemp GPD10 general purpose water bath

  • 10-liter bath capacity

  • Ambient to 100°C operating range

  • ±0.1°C temperature stability

  • ±0.2°C temperature uniformity

  • Digital temperature controller with LCD display

  • Three temperature presets for frequently used settings

  • 800-watt heating capacity

  • Stainless steel reservoir

  • Low-fluid protection

  • Adjustable over-temperature protection

  • Audible alarms

  • Hinged and removable polycarbonate gable cover

  • Removable diffuser tray

  • Used and refurbished by American Instrument Exchange

  • 90-day warranty included

Overview

The Fisher Isotemp GPD10 is designed as a general-purpose laboratory water bath for applications requiring samples, containers, or reagents to be maintained at a controlled temperature.

Water baths provide indirect heating by transferring thermal energy from heated water to containers immersed in the reservoir. Because water surrounds much of the sample container, this approach can provide gentle and relatively uniform heating without the direct surface temperatures associated with a conventional hot plate.

The GPD10 combines a 10-liter stainless steel reservoir with an electronic temperature controller and 800-watt heater. Its combination of capacity, temperature range, and straightforward operation makes it suitable for a wide variety of routine laboratory workflows.

Key Specifications

Specification Details
Manufacturer Fisher Scientific
Product Family Isotemp
Model GPD10
Catalog Number FSGPD10
Equipment Type General Purpose Digital Water Bath
Bath Capacity 10 L
Temperature Range Ambient to 100°C
Temperature Stability ±0.1°C
Temperature Uniformity ±0.2°C
Controller Digital
Display Monochrome LCD
Temperature Presets 3
Heating Capacity 800 W
Chamber Material Stainless Steel
Exterior Material Epoxy Powder-Coated Steel
Interior Work Area 11.9 × 13 × 5.9 in.
Interior Work Area 301 × 330 × 150 mm
Overall Dimensions 15.5 × 15.1 × 9.2 in.
Overall Dimensions 393 × 383 × 233 mm
Approximate Weight 16 lb / 7.5 kg
Electrical 100–115 / 200–230 V, 50/60 Hz
Cover Polycarbonate Gable Cover
Diffuser Tray Included
Condition Used / Refurbished
Warranty 90 Days from American Instrument Exchange

Common Applications

The Fisher Isotemp GPD10 can support sample incubation, reagent warming, buffer preparation, media warming, temperature equilibration, thawing, enzyme-related procedures, microbiology workflows, clinical laboratory procedures, pharmaceutical research, quality-control testing, and other applications requiring controlled heating.

Its 10-liter reservoir provides enough room for multiple tubes, bottles, flasks, beakers, or other compatible laboratory containers, depending on their dimensions and the required immersion depth.

Unlike a shaking water bath, the GPD10 is intended primarily for static temperature control rather than applications requiring continuous sample agitation.

Ideal Laboratory Types

The GPD10 is suitable for biotechnology laboratories, pharmaceutical companies, biomedical research facilities, clinical laboratories, university research groups, microbiology laboratories, environmental testing facilities, industrial laboratories, quality-control departments, food-science laboratories, and general scientific research environments.

Its combination of a moderate 10-liter capacity and compact benchtop design makes it particularly useful for laboratories that need more working space than a small 2- or 5-liter bath without moving to a substantially larger 20- or 28-liter system.

Performance and Temperature Stability

Temperature stability and uniformity are important when selecting a laboratory water bath.

Fisher specifies temperature stability of ±0.1°C and temperature uniformity of ±0.2°C for the GPD10 under the manufacturer's stated test conditions.

Stability describes the bath's ability to maintain temperature over time once equilibrium has been reached. Uniformity describes how closely temperatures at different locations within the reservoir correspond to one another.

Actual performance can be influenced by operating temperature, water level, sample loading, container placement, ambient laboratory conditions, cover position, and the amount of time allowed for the bath to equilibrate.

Ambient to 100°C Temperature Range

The Isotemp GPD10 provides temperature control from ambient temperature up to 100°C.

This broad range supports both routine physiological-temperature applications and higher-temperature laboratory procedures.

Because the GPD10 is a heated bath rather than a refrigerated circulator, it cannot actively cool below ambient temperature. Applications requiring operation below room temperature require supplemental cooling or a refrigerated bath/circulator designed for that purpose.

The maximum practical operating temperature can also depend on laboratory conditions, fluid selection, evaporation, and use of the bath cover.

10-Liter Stainless Steel Reservoir

The GPD10 provides a 10-liter stainless steel reservoir with an internal work area measuring approximately 11.9 × 13 × 5.9 inches.

This relatively broad chamber provides flexibility when arranging different sample containers.

Stainless steel construction provides a durable, corrosion-resistant working surface and simplifies routine cleaning. Rounded reservoir corners further reduce areas where residue can accumulate.

Proper fluid selection and routine cleaning remain important for maintaining reservoir condition over time.

800-Watt Heating System

The GPD10 uses an 800-watt heating system to bring the bath fluid to the selected operating temperature and maintain it during use.

Heating time depends on the starting temperature, selected set point, fluid volume, sample load, cover position, ambient conditions, and electrical supply.

Using the supplied cover can help reduce heat loss and evaporation, particularly at elevated operating temperatures.

Digital Temperature Control

An electronic controller allows the operator to establish the desired bath temperature and monitor actual conditions through the front display.

The GPD10 displays both actual and set-point temperature information and can display temperatures in either Celsius or Fahrenheit.

Digital control makes the bath convenient for routine procedures where established temperature settings must be reproduced from one run to another.

Three Temperature Presets

The Isotemp controller allows users to store three frequently used temperature settings.

This can simplify workflows in laboratories that routinely alternate among established temperatures.

For example, a laboratory performing several common incubation or reagent-warming procedures can save frequently used set points rather than manually entering the temperature for every run.

Presets provide convenience but do not replace appropriate verification when an application requires independently confirmed sample temperatures.

Audible Alarms and Safety Features

The GPD10 incorporates audible alarms for operating conditions including timer completion, low fluid, over-temperature conditions, and safety events.

Low-fluid protection helps reduce the risk of operating the heater without sufficient bath fluid, while adjustable over-temperature protection provides an additional safeguard against unintended heating beyond the desired operating range.

These features are useful for routine laboratory operation but do not replace proper supervision or application-specific safety procedures.

Hinged Polycarbonate Gable Cover

The GPD10 is designed for use with a polycarbonate gable cover.

The hinged cover can be raised to approximately a 90-degree stay-open position or removed completely when necessary.

Using the cover helps reduce heat loss and water evaporation and can improve operating efficiency, particularly during longer procedures or operation at elevated temperatures.

Condensation can accumulate on the inside of the cover during operation and should be considered when opening or removing it.

Diffuser Tray

Fisher supplies the GPD10 with a removable diffuser tray.

The tray helps keep sample containers appropriately positioned above the bottom of the reservoir while supporting circulation of heated water throughout the bath.

Finger openings facilitate removal of the tray for cleaning.

The open-tank design and removable tray simplify access to the stainless steel reservoir when routine cleaning is required.

Sample Incubation

Controlled water baths are commonly used when laboratory samples must remain at a defined temperature for a specified period.

The GPD10 can accommodate compatible tubes, bottles, flasks, and other containers while providing water-mediated heating around the immersed portion of the vessel.

For temperature-sensitive procedures, laboratories should allow sufficient time for the bath and samples to equilibrate and should independently verify sample temperature when required by the method.

Reagent and Buffer Warming

Laboratories frequently need to bring refrigerated reagents, buffers, media, or other solutions to a specified working temperature before use.

The GPD10's 10-liter reservoir allows multiple containers to be warmed simultaneously.

Gentle water-mediated heating can be advantageous when a controlled warming process is preferable to direct heating.

Container compatibility, immersion depth, closure type, and contamination-control requirements should be considered for each application.

Cell Culture and Biotechnology Workflows

Water baths are commonly found in cell-culture and biotechnology laboratories for warming media, buffers, reagents, and other temperature-sensitive materials.

A 37°C water bath is particularly common in biological research because many mammalian-cell and biochemical procedures are performed near physiological temperature.

The GPD10's stability and uniformity make it a practical general-purpose bath for these supporting workflows.

Appropriate contamination-control procedures should be followed, particularly in laboratories where multiple users place containers in the same bath.

Clinical and Biomedical Applications

Fisher identifies the Isotemp general-purpose water-bath family for clinical, pharmaceutical, biomedical, and industrial applications.

The GPD10 can support procedures requiring controlled warming or incubation where its temperature range, stability, uniformity, and chamber dimensions are appropriate.

Suitability for any regulated diagnostic or clinical procedure should be determined according to the laboratory's validated method and applicable requirements.

Pharmaceutical and Quality-Control Applications

Pharmaceutical development and quality-control laboratories frequently require controlled-temperature environments during sample preparation and testing.

The GPD10 can provide a convenient benchtop source of controlled heating for compatible samples, reagents, standards, and laboratory procedures.

Its digital controller and temperature presets can also help operators reproduce routine settings.

Applications requiring documented calibration or qualification should be evaluated according to the laboratory's own quality system.

Water Bath vs. Dry Bath

Water baths and dry block heaters both provide controlled sample heating but use different heat-transfer methods.

The GPD10 surrounds immersed containers with temperature-controlled water, providing broad contact between the heat-transfer medium and the vessel.

Dry baths use heated metal blocks with openings sized for particular tubes or containers.

A water bath can provide greater flexibility in container shape and size, while a dry bath eliminates water maintenance and may offer advantages where open water is undesirable.

Water Bath vs. Heated Circulator

The Fisher GPD10 is a general-purpose water bath rather than a dedicated recirculating bath.

It is designed primarily to maintain samples within its own reservoir.

Laboratory circulators can provide active fluid circulation and, depending on the model, may also pump temperature-controlled fluid to external equipment.

Applications requiring external circulation, very tight temperature control, or cooling below ambient temperature may be better served by a dedicated refrigerated or heated circulator.

Water Bath vs. Shaking Water Bath

The GPD10 provides static temperature-controlled incubation.

A shaking water bath adds mechanical agitation to move samples continuously while maintaining temperature.

Shaking models are useful for applications requiring simultaneous mixing and temperature control, while a general-purpose bath such as the GPD10 is appropriate when controlled heating without agitation is required.

Cleaning and Routine Maintenance

Routine cleaning helps maintain the stainless steel reservoir and reduces the accumulation of biological material, minerals, or other contaminants.

Water should be replaced according to laboratory procedures, and the reservoir and diffuser tray should be cleaned using materials compatible with Fisher's recommendations.

The rounded reservoir corners and removable diffuser tray simplify access during cleaning.

Laboratories using the bath for biological workflows should establish appropriate cleaning and contamination-control procedures for their particular environment.

Refurbishment and Testing by American Instrument Exchange

American Instrument Exchange tests used water baths before shipment to verify proper operation.

For the Fisher Isotemp GPD10, technicians evaluate the controller, display, heater, temperature response, safety functions, and general physical condition. The bath is operated to confirm that it heats and maintains temperature appropriately.

The stainless steel reservoir, exterior surfaces, cover, and other accessible components are also thoroughly cleaned prior to shipment.

If your laboratory has specific testing requirements or a particular operating temperature that you would like AIE to verify before shipment, contact American Instrument Exchange before your order ships.

Why Buy a Refurbished Fisher Isotemp GPD10?

General-purpose water baths are essential pieces of equipment in many laboratories, and the Fisher Isotemp GPD10 provides a useful combination of capacity, temperature performance, straightforward controls, and compact size.

Purchasing a used and refurbished GPD10 can reduce acquisition cost compared with purchasing a new bath while still providing the temperature-control capabilities needed for many routine laboratory workflows.

American Instrument Exchange tests and cleans the unit before shipment and includes a 90-day warranty.

Shipping and Installation

The GPD10 is a compact benchtop instrument, but it should be installed on a stable, level surface with adequate clearance around the bath.

Before installation, confirm the electrical requirements shown on the individual unit's nameplate.

The bath should be positioned where filling, draining, cleaning, and opening the cover can be performed conveniently.

Users should also consider the possibility of condensation, splashing, and hot surfaces when selecting the installation location.

Related Equipment

Laboratories using the Fisher Scientific Isotemp GPD10 may also require additional water baths, refrigerated circulators, heated circulators, dry baths, incubators, orbital shakers, balances, centrifuges, laboratory refrigerators, freezers, and other equipment used for sample preparation and temperature-controlled laboratory workflows.

American Instrument Exchange supplies used and refurbished water baths and a broad selection of laboratory equipment for biotechnology, pharmaceutical, clinical, academic, industrial, and research laboratories.

Fisher Scientific Isotemp GPD10 Water Bath FAQs

What is the Fisher Isotemp GPD10?

The GPD10 is a 10-liter digital general-purpose laboratory water bath designed for controlled heating and incubation.

What is the capacity of the GPD10?

The bath has a 10-liter capacity.

What is the temperature range?

Fisher specifies an operating range from ambient temperature to 100°C.

Can the GPD10 cool below room temperature?

Not by itself. It is a heated general-purpose water bath. Fisher notes that below-ambient operation requires supplemental cooling.

What is the temperature stability?

Fisher specifies temperature stability of ±0.1°C under stated test conditions.

What is the temperature uniformity?

Fisher specifies temperature uniformity of ±0.2°C.

What is the difference between stability and uniformity?

Stability describes how consistently the bath maintains temperature over time. Uniformity describes temperature variation between different locations within the bath.

How large is the reservoir?

The working area measures approximately 11.9 × 13 × 5.9 inches, or 301 × 330 × 150 mm.

What are the exterior dimensions?

The bath measures approximately 15.5 × 15.1 × 9.2 inches without the cover.

How powerful is the heater?

The GPD10 has an 800-watt heating system.

Does the GPD10 have digital controls?

Yes. It uses a digital controller with an LCD display.

Can frequently used temperatures be saved?

Yes. The controller provides three temperature presets.

Does it have low-water protection?

Yes. Fisher incorporates low-fluid protection to help protect the bath from overheating when fluid level is insufficient.

Does the GPD10 have an over-temperature safety?

Yes. The bath incorporates adjustable over-temperature protection.

Does the bath have audible alarms?

Yes. Audible alarms support timer, low-fluid, over-temperature, and safety functions.

Is the chamber stainless steel?

Yes. The reservoir is constructed from stainless steel.

Does the GPD10 include a cover?

Fisher specifies a hinged polycarbonate gable cover with the GPD10. Buyers should confirm the accessories included with the individual used unit.

Is a diffuser tray included?

The GPD10 was originally supplied with a diffuser tray. Confirm the accessories supplied with the individual AIE unit before purchase.

Can it be used for cell-culture applications?

It can support cell-culture workflows such as warming compatible media, buffers, and reagents when its specifications and laboratory procedures are appropriate.

Can the GPD10 be used at 37°C?

Yes. The GPD10 is well suited to controlled-temperature applications around 37°C.

Is this a shaking water bath?

No. The GPD10 is a general-purpose static water bath and does not provide mechanical shaking.

Can thermal beads be used instead of water?

Fisher indicates that compatible thermal beads may be used, but notes that they can degrade temperature stability and uniformity compared with operation using water.

Is this Fisher GPD10 refurbished?

Yes. This unit is used and refurbished by American Instrument Exchange.

Does it include a warranty?

Yes. American Instrument Exchange includes a 90-day warranty with this refurbished water bath.

CLICK HERE to see the Fisher Scientific Isotemp General Purpose Deluxe Water Bath on our YouTube channel

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.