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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Labconco Protector Echo 180410202 4' Ductless Filtered Fume Hood – Refurbished

Fully Tested & Warrantied*
Brand : Labconco
Product Code : SKU 2664A HOOD

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Labconco Protector Echo 180410202 4' Ductless Filtered Fume Hood – Refurbished

The Labconco Protector Echo 180410202 is a four-foot ductless laboratory fume hood designed to provide personnel protection during selected chemical handling procedures without requiring connection to a building exhaust system. Available refurbished from American Instrument Exchange, this advanced filtered fume hood combines integrated exhaust fans, intelligent airflow monitoring, chemical vapor detection, and remote connectivity to provide a flexible alternative to conventional ducted laboratory fume hoods.

The Protector Echo uses Labconco's advanced filtration platform, designed for use with Neutrodine Unisorb molecular filters. These specialized filters capture compatible chemical vapors before treated air is returned to the laboratory, eliminating the need for external ductwork when the application has been approved for recirculating operation.

The four-foot configuration provides a spacious laboratory work area while retaining the installation flexibility of a ductless system. Its integrated fans, tempered safety glass sash, electronic monitoring, and chemically resistant construction make it particularly attractive for analytical chemistry, pharmaceutical research, biotechnology, industrial quality control, and educational laboratories.

This refurbished Labconco Protector Echo 180410202 is offered by American Instrument Exchange with a 90-day warranty. Filters are not included and must be purchased separately according to the chemicals and procedures intended for use.

Key Features

  • Refurbished Labconco Protector Echo ductless fume hood

  • Catalog number 180410202

  • Four-foot-wide benchtop laboratory fume hood

  • Ductless, recirculating chemical filtration design

  • Compatible with Labconco Neutrodine Unisorb molecular filtration technology

  • Integrated exhaust fans; two fans on the four-foot configuration

  • Smart control command module with digital monitoring

  • eGuard software for remote monitoring and management

  • Wi-Fi, Bluetooth, and Ethernet connectivity

  • Solvent vapor breakthrough detection

  • Airflow, temperature, and relative humidity monitoring

  • Audible and visual operating alarms

  • Tempered safety glass vertical-rising sash

  • Standard 16-inch sash operating opening

  • Maximum 28-inch sash opening for equipment loading

  • Eco-Foil air foil with Clean-Sweep airflow openings

  • Chemical-resistant fiberglass-reinforced composite interior liner

  • Glacier white powder-coated steel exterior

  • Two integrated LED work lights

  • 115 V electrical configuration

  • No external exhaust ductwork required for approved applications

  • Filters not included

  • Refurbished and tested by American Instrument Exchange

  • 90-day warranty included

Overview of the Labconco Protector Echo

The Labconco Protector Echo 180410202 is an advanced ductless chemical fume hood designed to provide laboratory personnel with a monitored containment environment for procedures involving compatible chemical vapors.

Unlike conventional chemical fume hoods that discharge contaminated air outside the building, the Protector Echo uses specialized molecular filtration to remove approved chemical contaminants before returning treated air to the laboratory.

This approach can simplify installation, particularly in facilities where adding external exhaust ductwork would be expensive or impractical.

The Protector Echo also incorporates electronic controls and remote monitoring capabilities that distinguish it from more basic ductless enclosures.

These features allow laboratories to monitor operating conditions, track filtration performance, and receive alerts when airflow or other parameters fall outside acceptable operating conditions.

The four-foot configuration offers a practical balance between working capacity and installation flexibility, making it suitable for laboratories that require a dedicated chemical-handling workstation without installing a conventional ducted fume hood.

Neutrodine Unisorb Chemical Filtration Technology

The Protector Echo 180410202 is designed for use with Labconco's Neutrodine Unisorb molecular filtration system.

Developed using filtration technology associated with Erlab, the system is designed to capture a broad range of compatible chemical vapors through specialized molecular adsorption.

Labconco identifies more than 700 chemicals within the filtration technology's compatibility database. However, this does not mean that every chemical or procedure is automatically suitable for ductless operation.

Filter selection must account for the specific chemicals being handled, their concentrations, quantities, evaporation rates, and expected operating conditions.

The appropriate filter configuration should be determined through a chemical assessment before the hood is placed into service.

Filters are not included with this refurbished unit. New, application-appropriate filters must be purchased and installed before the enclosure is used for hazardous chemical procedures.

Integrated Exhaust Fans and Controlled Airflow

The four-foot Labconco Protector Echo 180410202 incorporates two built-in exhaust fans that draw room air inward through the front sash opening and move contaminated air toward the filtration system.

This integrated design eliminates the need for a separate external exhaust blower during approved ductless operation.

The manufacturer specifies a minimum face velocity of 60 feet per minute at the standard 16-inch sash operating opening.

The hood incorporates a bypass airflow design and an aerodynamic Eco-Foil front air foil with Clean-Sweep openings to help manage incoming airflow.

These features are intended to promote consistent inward airflow and reduce the likelihood that chemical vapors will escape through the front opening during normal operation.

Actual airflow performance should be verified after the hood is installed and fitted with the appropriate filters.

Smart Control Command Module and eGuard Connectivity

One of the most distinctive features of the Protector Echo 180410202 is its intelligent electronic monitoring system.

The hood incorporates a Smart control command module that provides operating information and allows users to monitor important performance parameters.

Labconco's eGuard software supports remote access to selected hood information through connected devices.

Depending on the system configuration and network setup, laboratory personnel can monitor operating conditions, review filtration-related information, and manage selected functions from a computer or compatible mobile device.

The command module supports Wi-Fi, Bluetooth, and Ethernet connectivity.

These features may be especially useful in laboratories operating multiple ductless fume hoods or facilities where laboratory managers want improved visibility into equipment operation and maintenance requirements.

Remote monitoring should be configured according to the laboratory's network security and equipment management policies.

Chemical Breakthrough Detection and Safety Monitoring

The Protector Echo incorporates a monitoring package designed to identify operating conditions that may affect containment performance.

The standard system includes solvent vapor breakthrough monitoring, face velocity monitoring, temperature sensing, and relative humidity monitoring.

Audible and visual alarms can alert operators to conditions such as low face velocity, fan failure, elevated temperature, high humidity, and detected solvent breakthrough.

The system also incorporates temperature-related safeguards. At elevated temperatures, alarms activate, and the manufacturer's design includes automatic fan shutdown at a specified high-temperature threshold.

These monitoring features provide useful operating feedback, but they do not replace chemical-specific filter selection or established laboratory safety procedures.

A solvent sensor should not be assumed capable of detecting every hazardous chemical. Laboratories must evaluate whether the installed monitoring system is appropriate for the substances being handled.

Tempered Glass Sash and Ergonomic Work Area

The Labconco Protector Echo 180410202 incorporates a single-piece tempered safety glass sash that rises vertically to provide access to the work area.

The standard operating opening is 16 inches high, while the sash can be raised to approximately 28 inches for loading equipment and cleaning.

The sash incorporates a counterbalanced pulley arrangement and an aluminum handle designed for convenient operation.

The hood also features a 37.5-inch sightline between the work surface and header panel, providing visibility into the work area.

The aerodynamic front air foil incorporates cord-management openings on both sides, helping operators route equipment cables without unnecessarily obstructing the sash opening.

These features support a more organized chemical-handling workstation while maintaining access to laboratory instruments and glassware.

Chemical-Resistant Construction and LED Lighting

The Protector Echo combines a glacier white powder-coated steel exterior with a chemical-resistant fiberglass-reinforced composite interior liner.

This construction provides a durable laboratory enclosure designed for routine chemical-handling applications within the manufacturer's compatibility limits.

The four-foot model includes two factory-installed LED work lights that illuminate the interior workspace.

Labconco specifies LED lighting designed for extended service life, helping reduce maintenance requirements compared with conventional fluorescent lighting systems.

Removable access panels also facilitate inspection and servicing of electrical and plumbing components.

The exact configuration of service fixtures, receptacles, and supporting accessories should be confirmed for the individual refurbished unit.

Common Applications

The Labconco Protector Echo 180410202 can support a variety of laboratory procedures involving compatible chemicals and controlled vapor generation.

Potential applications include analytical sample preparation, reagent dispensing, small-scale solvent handling, chromatography preparation, pharmaceutical research, environmental sample processing, laboratory quality control, and selected educational chemistry procedures.

The hood may also be useful for repetitive chemical-handling operations where a dedicated filtered workstation can improve laboratory organization and reduce the need for external exhaust infrastructure.

The suitability of any application depends on the chemicals involved, quantities handled, operating temperatures, expected vapor generation, and selected filtration media.

Ideal Laboratory Environments

The Protector Echo is particularly attractive for pharmaceutical research and development laboratories, analytical chemistry facilities, biotechnology laboratories, environmental testing laboratories, industrial quality control departments, university research facilities, and educational chemistry laboratories.

Its ductless configuration may be advantageous in existing laboratory buildings, leased spaces, or facilities where installing new external exhaust ductwork would be difficult.

Laboratories seeking to reduce the amount of conditioned air exhausted from the building may also benefit from appropriately selected filtered fume hood systems.

However, energy savings and installation convenience should never take precedence over chemical compatibility and verified containment performance.

Key Specifications

Specification Details
Manufacturer Labconco
Product Line Protector Echo
Catalog Number 180410202
Product Type Ductless Filtered Chemical Fume Hood
Configuration Benchtop
Nominal Width 4 feet
Exterior Depth Approximately 37.7 inches
Interior Depth Approximately 31.3 inches
Exterior Width Confirm from individual unit
Exterior Height Confirm from individual unit
Ventilation Ductless, recirculating
Integrated Exhaust Fans 2
Minimum Design Face Velocity 60 fpm at 16" sash opening
Filtration Technology Neutrodine Unisorb molecular filtration
Main Filters Included No
Filter Requirement Application-specific filters purchased separately
Monitoring Solvent breakthrough, face velocity, temperature, humidity
Control System Smart control command module
Remote Connectivity eGuard; Wi-Fi, Bluetooth, Ethernet
Sash Vertical-rising tempered safety glass
Standard Operating Sash Opening 16 inches
Maximum Loading Opening 28 inches
Interior Liner Fiberglass-reinforced composite
Exterior Powder-coated steel
Lighting 2 LED fixtures
Electrical 115 V, 50/60 Hz
Service Fixtures Verify individual configuration
Electrical Receptacle Verify individual configuration
Work Surface Verify inclusion
Base Cabinet / Stand Verify inclusion
External Ductwork Not required for approved applications
Condition Refurbished
Warranty 90 days

Ductless Fume Hood vs. Conventional Chemical Fume Hood

The primary difference between the Protector Echo and a conventional chemical fume hood is how contaminated air is managed.

A conventional ducted chemical fume hood captures chemical vapors and exhausts them outside the building through an appropriately designed ventilation system.

The Protector Echo instead uses chemical-specific filtration to remove compatible contaminants before returning treated air to the laboratory.

This approach can reduce installation complexity and avoid the need to exhaust large volumes of conditioned laboratory air.

However, ductless filtration introduces additional responsibilities involving chemical assessment, filter selection, filter replacement, and breakthrough monitoring.

For procedures involving chemicals that are incompatible with the filtration system, highly toxic vapors, large solvent quantities, or uncontrolled vapor generation, a conventional externally exhausted fume hood may be more appropriate.

The Protector Echo should therefore be selected based on the laboratory's specific chemical-handling requirements rather than treated as a universal replacement for ducted ventilation.

Filter Selection and Installation Requirements

The most important consideration when installing this refurbished Protector Echo is selecting the correct filtration system.

Because filters are not included, the laboratory must purchase compatible Neutrodine Unisorb filters before operating the hood with hazardous chemicals.

Labconco recommends a chemical assessment to determine whether the intended procedures are suitable for filtered fume hood operation and to identify the appropriate filter configuration.

The laboratory should also verify the supporting work surface, base cabinet or stand, and any electrical or utility accessories required for installation.

The hood should be positioned away from doors, high-traffic areas, supply-air diffusers, and other sources of disruptive airflow.

After installation and filter installation, the complete system should undergo airflow verification, functional alarm checks, and any required containment qualification before chemical use.

Refurbishment and Testing

This Labconco Protector Echo 180410202 is refurbished by American Instrument Exchange.

Our technicians inspect the hood's structural condition, sash, integrated fans, lighting, controls, and other applicable components as part of the refurbishment process.

The enclosure is cleaned and prepared for shipment following the appropriate inspection and reconditioning procedures.

Because the chemical filtration media is not included, final filtration performance cannot be established until suitable filters have been installed.

The purchaser should complete the manufacturer's recommended installation checks, airflow verification, and chemical compatibility assessment before placing the hood into service.

Shipping and Installation

The four-foot Protector Echo provides a practical option for laboratories seeking a dedicated chemical-handling workstation without the building modifications required for a conventional ducted fume hood.

Before purchase, laboratories should confirm the actual enclosure dimensions, available bench space, electrical requirements, and the supporting structure needed for installation.

The unit should be installed on a stable, level work surface with adequate clearance for sash movement, filtration access, and routine maintenance.

American Instrument Exchange can assist customers with equipment information, photographs, and shipping arrangements.

Related Laboratory Equipment

American Instrument Exchange offers a broad selection of refurbished chemical fume hoods for laboratories requiring ductless filtration or conventional external exhaust.

For procedures involving hazardous powders rather than chemical vapors, laboratories may consider specialized balance enclosures and particulate containment systems.

AIE also supplies analytical and precision balances, biosafety cabinets, and clean benches for other laboratory applications.

Why Buy a Refurbished Labconco Protector Echo from American Instrument Exchange?

Purchasing a refurbished Labconco Protector Echo 180410202 provides laboratories with an opportunity to obtain advanced ductless chemical containment equipment at a lower cost than purchasing new.

The integrated exhaust fans, intelligent monitoring system, remote connectivity, and compatibility with Neutrodine Unisorb filtration make the Protector Echo an attractive option for laboratories seeking flexible chemical-handling workstations.

American Instrument Exchange specializes in used and refurbished laboratory equipment, helping research, pharmaceutical, industrial, and educational laboratories obtain quality equipment while controlling capital expenses.

This refurbished Labconco Protector Echo includes a 90-day warranty from American Instrument Exchange. Filters are not included and must be purchased separately.

Frequently Asked Questions

What is the Labconco Protector Echo 180410202 designed for?

The Protector Echo 180410202 is a four-foot ductless filtered chemical fume hood designed to provide personnel protection during selected laboratory procedures involving compatible chemical vapors. It uses application-specific filtration rather than external exhaust ductwork.

Does this refurbished Protector Echo include filters?

No. Filters are not included with this unit. Appropriate Neutrodine Unisorb filters must be purchased separately and installed before the hood is used for hazardous chemical procedures.

Does the Protector Echo include an integrated blower?

Yes. The four-foot Protector Echo incorporates two integrated exhaust fans that move air through the enclosure and filtration system. A separate external exhaust blower is not required for approved ductless operation.

Does the Labconco Protector Echo require external ductwork?

No. The Protector Echo is designed for ductless recirculating operation when equipped with filtration appropriate for the intended chemicals.

What is Neutrodine Unisorb filtration?

Neutrodine Unisorb is a molecular filtration technology used in Labconco Protector Echo fume hoods to capture compatible chemical vapors. The correct filter configuration must be selected through an appropriate chemical assessment.

Can the Protector Echo be used with organic solvents?

Potentially, depending on the solvents, quantities, concentrations, and installed filtration media. Labconco recommends evaluating the intended chemicals before selecting the filtration system.

Does the Protector Echo monitor chemical filter breakthrough?

Yes. The standard monitoring system includes solvent vapor breakthrough detection. However, this does not mean that every hazardous chemical can be detected by the installed sensors.

What is the eGuard monitoring system?

eGuard is Labconco's remote communication platform that allows authorized users to monitor selected hood operating conditions and filtration-related information through connected devices.

What is the normal operating sash height?

The Protector Echo has a standard operating sash opening of 16 inches. The sash can be raised to approximately 28 inches for equipment loading and cleaning.

Does the hood include a work surface or stand?

Labconco identifies a work surface and supporting base cabinet or stand as required accessories for the benchtop Protector Echo. Their inclusion with this individual refurbished unit should be confirmed with American Instrument Exchange.

Can the Protector Echo be used for hazardous powders?

Certain configurations can support particulate applications with appropriate filtration, including HEPA options. However, the enclosure must be configured and evaluated for the specific material being handled.

Does this refurbished Labconco Protector Echo include a warranty?

Yes. American Instrument Exchange includes a 90-day warranty with this refurbished Labconco Protector Echo 180410202 fume hood.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.