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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Labconco Purifier Horizontal Clean Bench 3873021

Fully Tested & Warrantied*
Brand : Labconco
Product Code : SKU 1643D CL BENCH

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Labconco Purifier 3873021 6' Horizontal Laminar Flow Clean Bench with UV Light

The Labconco Purifier 3873021 Horizontal Clean Bench is a 6-foot laminar flow workstation designed to provide an ISO Class 5 clean-air environment for non-hazardous laboratory procedures requiring protection from airborne particulate contamination. Featuring a spacious 73-inch-wide interior, an extended 26-inch working depth, horizontal HEPA-filtered airflow, stainless steel work surface, differential pressure monitoring, and an integrated UV germicidal lamp, the Purifier 3873021 provides a large, clean workspace for tissue culture preparation, media handling, pharmaceutical compounding, electronics inspection, medical-device assembly, and other contamination-sensitive processes.

This refurbished Labconco Purifier 3873021 Horizontal Clean Bench from American Instrument Exchange includes a new HEPA filter, is inspected and tested for proper airflow and operational performance, and includes a 90-day warranty. For laboratories requiring a large ISO Class 5 workstation without the containment requirements of a biosafety cabinet, this 6-foot Labconco clean bench provides an economical alternative to purchasing a new laminar flow workstation.

Labconco Purifier 3873021 Horizontal Clean Bench Key Features

  • Labconco Purifier horizontal laminar flow clean bench

  • Catalog number 3873021

  • 6-foot cabinet width

  • Extended 26-inch working depth

  • 39-inch overall cabinet depth

  • ISO Class 5 clean-air conditions

  • Horizontal laminar airflow

  • 99.99% efficient HEPA filtration at 0.3 micron

  • Double-gasket HEPA filter sealing system

  • Negative-pressure HEPA filter leak-protection design

  • Disposable prefilters help extend HEPA filter life

  • Integrated differential pressure gauge

  • Variable-speed blower

  • Stainless steel work surface

  • Tempered safety-glass side panels

  • Integrated germicidal UV lamp

  • Fluorescent work lighting

  • Large open-front working area

  • No external exhaust ductwork required

  • New HEPA filter included

  • Refurbished and tested by American Instrument Exchange

  • 90-day warranty included from American Instrument Exchange

Labconco Purifier 3873021 Horizontal Clean Bench Overview

The Labconco Purifier 3873021 is designed to protect samples and processes from airborne particulate contamination by continuously sweeping the work area with HEPA-filtered horizontal laminar airflow.

Room air enters the clean bench through disposable prefilters located above the cabinet. These prefilters capture larger airborne particles before air reaches the primary HEPA filter. The air then passes through a 99.99% efficient HEPA filter and flows horizontally across the work area toward the operator.

This unidirectional airflow helps minimize turbulence and continuously displaces contaminants away from sensitive samples, providing ISO Class 5 conditions within the work zone when the unit is properly installed, maintained, and operated.

The 3873021 is one of the larger Purifier configurations. Its approximately 73-inch interior width and 26-inch working depth provide considerably more usable space than a standard 3- or 4-foot clean bench. This makes it particularly useful for laboratories working with multiple culture vessels, preparation trays, electronics assemblies, medical devices, or other larger workflows.

An integrated UV lamp provides an additional option for work-area decontamination when the bench is not occupied. UV treatment is supplemental and should not replace established cleaning and disinfection procedures.

Labconco Purifier 3873021 Key Specifications

Specification Details
Manufacturer Labconco
Product Line Purifier
Catalog Number 3873021
Equipment Type Horizontal Laminar Flow Clean Bench
Nominal Cabinet Size 6 ft.
Cleanliness Classification IS Class 5
Former Classification Class 100
Airflow Type Horizontal Laminar Flow
HEPA Filter Efficiency 99.99% at 0.3 micron
HEPA Filter New Filter Included
Prefilters 3
Overall Width 75 in. (190.5 cm)
Interior Width 73 in. (185.4 cm)
Working Depth 26 in. (66.0 cm)
Overall Depth 39 in. (99.1 cm)
Overall Height Approximately 48.4 in. (122.9 cm)
Work Area Height Approximately 30.5 in. (77.5 cm)
Work Surface Stainless Steel
Side Panels Tempered Safety Glass
UV Light Yes – Germicidal UV Lamp
Work Lighting Fluorescent
Airflow Monitoring Differential Pressure Gauge
Blower Variable Speed
Electrical Requirements 115 VAC, 60 Hz
Electrical Service 15 A Circuit
Installation Benchtop / Compatible Stand
External Ducting Required No
Condition Refurbished
Warranty 90 Days from American Instrument Exchange

Specifications compiled from Labconco manufacturer literature and American Instrument Exchange product information.

Common Applications

The Labconco Purifier 3873021 is well suited for plant tissue culture, non-hazardous cell and tissue culture preparation, media plate preparation, sterile media handling, pharmaceutical preparation, electronics inspection, optical component assembly, medical-device assembly, precision component work, and other procedures requiring a particulate-controlled work environment.

The 6-foot width makes this model especially useful when several vessels or components must be handled simultaneously or when larger equipment must be positioned inside the clean work area.

Ideal Laboratory Environments

The Labconco 3873021 is an excellent choice for biotechnology laboratories, pharmaceutical facilities, university research laboratories, plant biology laboratories, medical-device manufacturers, electronics laboratories, optical laboratories, quality-control departments, clinical research environments, and industrial cleanroom facilities.

It can also be valuable in shared laboratory environments where a large ISO Class 5 workspace is needed for several preparation steps or for larger assemblies that cannot be accommodated comfortably inside a smaller clean bench.

Horizontal Laminar Airflow & ISO Class 5 Performance

The Purifier 3873021 uses horizontal laminar airflow to protect the work product from airborne contamination.

HEPA-filtered air enters from the rear of the work zone and travels horizontally across the work surface toward the operator. Because the air moves in a uniform direction with minimal turbulence, airborne particles introduced into the work zone are continually swept away from critical materials.

Labconco designed the Purifier Horizontal Clean Bench to provide ISO Class 5 conditions, formerly referred to as Class 100 under Federal Standard 209E.

This airflow design is especially appropriate for contamination-sensitive procedures where the sample requires protection but the material being handled does not present a hazard to the operator.

Double-Gasket HEPA Filter Protection

A distinctive feature of the Labconco Purifier Horizontal Clean Bench is its double-gasket HEPA filter seal.

The primary gasket seals the upstream side of the HEPA filter to prevent unfiltered air from bypassing the filter and entering the work zone. A secondary gasket seals the downstream side of the filter frame.

The space between these two seals is maintained under negative pressure. If leakage occurs at the primary gasket, escaping air is drawn back into the filtration system rather than entering the clean work area.

This design provides an additional level of protection for valuable contamination-sensitive laboratory work.

New HEPA Filter Included

This refurbished Labconco Purifier 3873021 from American Instrument Exchange includes a new HEPA filter.

A new filter eliminates uncertainty regarding previous filter loading and service history while providing a fresh filtration system for the new laboratory installation.

The HEPA filter is rated at 99.99% efficiency for particles 0.3 micron in diameter, creating the particulate-controlled airflow required for ISO Class 5 operation.

Disposable prefilters upstream of the HEPA filter capture larger debris and help extend the useful life of the primary filter. Routine prefilter inspection and replacement can therefore reduce long-term HEPA filter loading and operating costs.

UV Germicidal Lamp

Catalog number 3873021 includes a germicidal UV lamp, distinguishing it from otherwise similar Purifier configurations without UV capability.

The ultraviolet lamp can be used to supplement established work-area decontamination procedures between operating periods.

UV exposure should only be used when personnel are protected from direct ultraviolet radiation and according to applicable laboratory procedures. The UV lamp does not replace routine cleaning and disinfection of the work surface and interior.

Product Protection vs. Personnel Protection

A critical distinction when selecting this equipment is that the Labconco Purifier 3873021 is a clean bench—not a biosafety cabinet.

A horizontal clean bench is designed to protect the product or process from particulate contamination. HEPA-filtered air travels from the back of the cabinet across the work area and then exits toward the operator.

Because air from the work zone moves toward the user, the clean bench does not provide personnel protection or environmental containment.

The Purifier 3873021 should therefore not be used with infectious agents, biohazardous materials, toxins, radionuclides, hazardous chemicals, volatile solvents, or other substances requiring containment.

Applications involving biological hazards generally require an appropriate Class II biosafety cabinet, while procedures involving hazardous chemical vapors may require a chemical fume hood or another suitable containment device.

Clean Bench vs. Biosafety Cabinet

Although clean benches and biosafety cabinets may look similar, their airflow systems serve very different purposes.

A horizontal clean bench protects the sample only. HEPA-filtered air flows across the work surface and toward the operator.

A Class II biosafety cabinet is designed to protect the sample, personnel, and surrounding laboratory through controlled inward airflow, HEPA-filtered downflow, and filtered or exhausted discharge air.

Choosing between these systems should be based on whether the application requires product protection alone or biological containment as well.

Clean Bench vs. Chemical Fume Hood

A clean bench should also not be confused with a chemical fume hood.

A chemical fume hood protects personnel from hazardous vapors by drawing room air into the hood and exhausting contaminated air away from the laboratory.

The Labconco Purifier instead directs clean HEPA-filtered air outward toward the operator. Using volatile or toxic chemicals inside a horizontal clean bench could therefore increase operator exposure.

The 3873021 should only be used for non-hazardous procedures compatible with horizontal laminar airflow.

Large 6-Foot, 26-Inch-Deep Work Area

One of the biggest advantages of catalog number 3873021 is its large workspace.

The cabinet provides approximately:

  • 73 inches of interior width

  • 26 inches of working depth

  • Approximately 30.5 inches of interior work-area height

This larger footprint provides ample room for multiple vessels, preparation trays, instruments, culture containers, medical devices, electronics assemblies, or other contamination-sensitive work.

The 26-inch work depth is particularly noteworthy because Labconco also produced shallower 21-inch versions of the Purifier bench. The deeper configuration gives users additional front-to-back space for larger procedures and equipment.

Refurbishment & Testing by American Instrument Exchange

At American Instrument Exchange, refurbished clean benches are inspected, cleaned, repaired as necessary, and tested prior to shipment.

Evaluation of the Labconco Purifier 3873021 may include:

  • Blower operation and speed-control testing

  • HEPA filtration system inspection

  • Installation of a new HEPA filter

  • Airflow performance verification

  • Differential pressure gauge inspection

  • Prefilter inspection

  • Work-light operation

  • UV lamp operation

  • Electrical-system testing

  • Work-surface and glass-panel inspection

  • Cabinet cleaning

  • Final operational testing

Worn or nonfunctional serviceable components are repaired or replaced as needed before the clean bench is released for shipment.

Each refurbished unit includes a 90-day warranty from American Instrument Exchange.

Certification Readiness & AIE Laboratory Services

Clean benches should be evaluated after installation or relocation to verify that airflow and filter performance meet the requirements of the laboratory and application.

For customers throughout Greater Boston and New England, AIE Laboratory Services can provide clean-air equipment testing, HEPA filter evaluation, airflow testing, repair, preventive maintenance, and related laboratory equipment services.

Because the Labconco Purifier is a clean bench rather than a biological containment cabinet, certification requirements differ from those applied to Class II biosafety cabinets. Laboratories should follow their institutional procedures and applicable standards for their specific application.

Shipping & Installation Considerations

The Labconco Purifier 3873021 is a large 6-foot clean bench and normally ships by freight.

The cabinet measures approximately 75" W × 39" D × 48.4" H, so buyers should verify laboratory doorway dimensions, elevator access, bench or stand capacity, and final placement before delivery.

The system operates on 115 VAC, 60 Hz power and should be installed on a stable laboratory bench or compatible support stand.

No external exhaust ductwork is required because the clean bench draws room air through its filtration system and discharges HEPA-filtered air through the open front.

The clean bench should be positioned away from doors, HVAC diffusers, heavy personnel traffic, and other sources of disruptive room airflow that could interfere with laminar-flow performance.

Related Laboratory Equipment

Laboratories purchasing horizontal clean benches frequently also require biosafety cabinets, CO₂ incubators, laboratory refrigerators, ultra-low temperature freezers, centrifuges, water baths, inverted microscopes, analytical balances, and laboratory water purification systems.

American Instrument Exchange offers refurbished laboratory equipment for biotechnology, pharmaceutical development, tissue culture, medical-device manufacturing, academic research, cleanroom operations, and industrial laboratories.

Labconco Purifier 3873021 Horizontal Clean Bench Frequently Asked Questions

What size is the Labconco Purifier 3873021?

The 3873021 is a 6-foot horizontal clean bench measuring approximately 75 inches wide × 39 inches deep × 48.4 inches high. The interior work area is approximately 73 inches wide with a 26-inch working depth.

Does this Labconco clean bench provide ISO Class 5 conditions?

Yes. The Purifier Horizontal Clean Bench is designed to provide ISO Class 5 clean-air conditions within the work zone when the unit is properly installed, maintained, and operated.

What type of airflow does the 3873021 use?

The 3873021 uses horizontal laminar airflow. Room air passes through prefilters and a HEPA filter before moving horizontally from the rear of the workspace toward the operator.

Does this refurbished clean bench include a new HEPA filter?

Yes. This refurbished Labconco Purifier 3873021 includes a new HEPA filter installed as part of the American Instrument Exchange refurbishment process.

How efficient is the HEPA filter?

The HEPA filtration system is rated at 99.99% efficiency for particles 0.3 micron in diameter.

Does the Labconco 3873021 include UV light?

Yes. Catalog number 3873021 is equipped with a germicidal UV lamp for supplemental work-area decontamination between operating periods.

What is special about the 3873021 configuration?

The 3873021 combines a 6-foot cabinet, 26-inch-deep working area, 39-inch overall depth, 115V electrical configuration, and UV lamp. It provides more working depth than the corresponding 34-inch-deep / 21-inch-working-depth version.

Can this clean bench be used for cell culture?

It can be used for non-hazardous cell or tissue culture procedures where product protection is required and the materials present no biological hazard to the user.

If the work involves infectious agents, potentially infectious human materials, recombinant organisms requiring containment, or other biohazardous materials, an appropriate biosafety cabinet should be used instead.

Is this the same as a biosafety cabinet?

No. A clean bench protects the sample, while an appropriate Class II biosafety cabinet protects the sample, operator, and laboratory environment.

Because horizontal airflow exits toward the operator, the Labconco Purifier should never be used as a substitute for a biosafety cabinet when biological containment is required.

Can hazardous chemicals or solvents be used inside this clean bench?

No. The 3873021 should not be used for procedures involving hazardous chemical vapors, toxic materials, volatile solvents, radionuclides, or other materials requiring personnel containment.

A chemical fume hood or another appropriate containment system should be selected for those applications.

Why does this clean bench have prefilters?

The prefilters capture larger airborne particles before room air reaches the HEPA filter. This helps reduce HEPA filter loading and can extend the useful life of the main filter.

What is the double-gasket HEPA filter seal?

Labconco's double-gasket design seals both sides of the HEPA filter frame and maintains the space between the seals under negative pressure. If leakage occurs at the upstream gasket, the escaping air is recaptured and filtered rather than entering the clean workspace.

Does the 3873021 require external ductwork?

No. The Labconco Purifier Horizontal Clean Bench is a self-contained, non-ducted clean-air workstation and does not require connection to building exhaust.

What are the electrical requirements?

The Labconco 3873021 is a 115 VAC, 60 Hz configuration intended for North American electrical service.

Where should a horizontal clean bench be installed?

The clean bench should be installed on a stable workbench or compatible stand and positioned away from doors, supply-air diffusers, fans, heavy foot traffic, or other conditions that could disturb laminar airflow.

Should the clean bench be tested after installation?

Yes. Airflow and HEPA filter performance should be verified after installation or relocation to ensure the equipment is operating appropriately in its new environment.

What warranty is included?

This refurbished Labconco Purifier 3873021 6' Horizontal Clean Bench includes a 90-day warranty from American Instrument Exchange.

Testing Procedures for Used and Refurbished Biosafety Cabinets

Ensure Containment, Airflow Integrity, and Operator Safety

Used and refurbished biosafety cabinets (BSCs) from American Instrument Exchange are thoroughly tested to ensure they meet NSF/ANSI 49 performance standards for containment, airflow uniformity, and HEPA filtration. Each Class I, II, or III unit is evaluated through a series of specialized inspections and certifications, ensuring the cabinet performs reliably in research, clinical, and pharmaceutical lab environments.

Why Testing Used Biosafety Cabinets Is Essential

Before any biosafety cabinet is deployed in a working lab, it must be tested for:

• HEPA filter integrity and leak-free performance
• Inflow and downflow air velocity balance
• Containment efficiency and personnel protection
• Electrical system function and safety compliance
• Cleanliness and readiness for sterile applications

Proper testing of refurbished biosafety cabinets helps prevent cross-contamination, exposure to hazardous materials, and airflow disruption—critical for maintaining laboratory protocols. Our structured multi-point BSC testing protocol ensures dependable protection for operators, products, and the lab environment.

Key Testing Procedures for Refurbished and Used Biosafety Cabinets

1. Initial Visual Inspection

• Inspect exterior panels, window sashes, hinges, and seals for signs of wear or damage
• Confirm visibility and integrity of the viewing window
• Check power cords, display screens, and control interfaces for usability

2. Cabinet Decontamination and Cleaning

• Interior and exterior cleaned with non-corrosive disinfectants
• Decontamination protocols followed to remove biological contaminants
• Work surface, sidewalls, and return air grills are fully sanitized

3. HEPA Filter Integrity Testing (DOP/PAO Leak Test)

• Conduct aerosol challenge test using PAO or DOP to verify HEPA filter seal integrity
• Identify and resolve any filter leaks in accordance with NSF/ANSI 49 standards
• Ensure HEPA filters are correctly seated and uncompromised

4. Inflow and Downflow Velocity Testing

• Measure air velocities using calibrated thermo-anemometers
• Confirm inflow velocity meets requirements
• Verify downflow uniformity within the work zone to prevent turbulence and contamination

5. Airflow Smoke Pattern Testing

• Conduct visual smoke tests to demonstrate laminar airflow and containment
• Confirm that airflow barriers prevent cross-contamination and exposure

6. Electrical Safety and Alarm System Checks

• Inspect grounding, insulation resistance, and GFCI protection
• Test alarm functionality for sash position, airflow disruption, and power failure
• Verify interior lighting, outlets, and blower controls operate reliably

7. Final Certification and Quality Assurance

• Run full performance test cycle and confirm compliance with NSF/ANSI 49 and manufacturer specs
• Document data and generate a detailed service report

Guaranteed Performance from American Instrument Exchange

All refurbished biosafety cabinets from American Instrument Exchange are tested and verified to ensure maximum containment, user protection, and airflow performance. Whether used for microbiology, tissue culture, pharmaceutical compounding, or other work necessitating containment, our BSCs meet industry standards—so your team can work safely and confidently from day one.

Repair and Refurbishment Protocol for Used Biosafety Cabinets

Certified Protection and Performance from American Instrument Exchange

At American Instrument Exchange, every used biosafety cabinet (BSC) we offer is thoroughly repaired and refurbished to meet the highest standards for safety, airflow performance, and compliance. Whether it’s a Class I, Class II Type A2/B2, or Class III unit, we follow a meticulous refurbishment process to ensure your BSC provides reliable containment, sterile workspace conditions, and long-term durability.

Why Choose a Refurbished Biosafety Cabinet from American Instrument Exchange?

  • Fully tested and certified for airflow integrity and containment
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new biosafety cabinets
  • Environmentally responsible through expert reuse and restoration
  • Serviced by experienced technicians trained in NSF/ANSI 49 protocols

Step-by-Step Refurbishment Protocol

Every biosafety cabinet at American Instrument Exchange undergoes the following comprehensive multi-stage process to ensure it is lab-ready:

1. Initial Intake & Inspection

• Visual inspection of cabinet exterior, control panel, and sash mechanism
• Evaluation of hinges, seals, gaskets, and electrical components
• Missing parts or functional issues are documented for repair

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, disinfectant-safe products
• Decontamination protocols followed to remove biohazardous or chemical residue
• Removable surfaces, work trays, and grilles are cleaned and sanitized

3. Mechanical and Electrical Repair

• Repair or replacement of worn components, including sash latches, lighting, and controls
• Electrical systems including switches, alarms, and outlets are tested and serviced
• Wiring is inspected and repaired to meet safety and performance standards

4. HEPA Filter Evaluation and Replacement

• Filters are tested for integrity using DOP/PAO aerosol challenge testing
• HEPA filters are replaced with OEM or equivalent filters
• Filter seals are verified for leak-free performance

5. Airflow and Performance Testing

• Inflow and downflow velocities are measured using calibrated instruments
• Smoke pattern testing confirms laminar airflow and containment effectiveness
• Blower motor function and airflow uniformity are verified across the cabinet

6. Safety System Verification

• Alarms for airflow disruption, sash height, and power loss are tested
• GFCI protection, lighting, and emergency shutoff systems are confirmed functional

7. Final Quality Control and Certification

• Performance testing is conducted to confirm NSF/ANSI 49 compliance (where applicable)
• Final visual inspection and cleaning performed prior to shipping
• Detailed service report and airflow test results provided with each unit

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the lab equipment industry, American Instrument Exchange is a trusted name in refurbished biosafety cabinets. Our repair and refurbishment protocol ensures each cabinet provides dependable protection for personnel, products, and the environment—delivering maximum safety at a fraction of the cost of new.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.