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Mettler Toledo XS204 Excellence Analytical Balance – Used & Refurbished
The Mettler Toledo XS204 Excellence Analytical Balance is a single-range analytical balance combining 220 g maximum capacity with 0.1 mg / 0.0001 g readability. Designed for quantitative analytical weighing, standards preparation, formulation, sample preparation, quality control, and research applications, the XS204 provides the resolution expected from a laboratory analytical balance while retaining enough capacity for a wide range of samples and weighing vessels.
Available used and refurbished from American Instrument Exchange, the Mettler Toledo XS204 incorporates Mettler Toledo's MonoBloc weighing technology, SmartGrid weighing pan, FACT automatic internal adjustment, an enclosed analytical draft shield, touchscreen operation, integrated weighing applications, RS232 connectivity, and LabX compatibility.
The XS204 is a single-range model, providing consistent 0.1 mg readability throughout its entire 220 g weighing range. This distinguishes it from the similarly named XS204DR DeltaRange balance, which uses a different weighing architecture.
Each XS204 is inspected, cleaned, calibrated, and tested for weighing performance before shipment and includes a 90-day warranty from American Instrument Exchange.
Key Features
220 g maximum weighing capacity
0.1 mg / 0.0001 g readability
Single-range analytical weighing
Repeatability limit of 0.1 mg at nominal load
Typical repeatability of approximately 0.04 mg
Typical USP minimum sample weight of approximately 82 mg
Typical minimum weight of approximately 8.2 mg at 1% tolerance
Linearity deviation of ±0.2 mg
Approximately 1.5-second settling time
FACT automatic internal adjustment
MonoBloc weighing technology
SmartGrid weighing pan
73 × 78 mm weighing pan
Approximately 235 mm usable draft-shield height
Touch-sensitive graphical terminal
Integrated RS232 interface
Optional secondary communication interface
Built-in applications for weighing, statistics, formulation, density, percent weighing, piece counting, and other procedures
LabX compatible
Used, refurbished, calibrated, and tested by American Instrument Exchange
90-day warranty included
Overview
The Mettler Toledo XS204 is a classic 220 g analytical balance with 0.1 mg readability, making it suitable for a broad range of routine and demanding quantitative laboratory procedures.
Its specifications place it squarely within the traditional analytical-balance category.
Compared with a general-purpose precision balance providing 0.01 g or 0.001 g readability, the XS204 offers substantially greater resolution for procedures involving smaller samples, tighter tolerances, standards preparation, gravimetric analysis, and quantitative chemistry.
At the same time, its 220 g capacity provides enough working range for many common laboratory containers, weighing papers, filters, vials, sample boats, and small vessels.
The Excellence XS platform adds features beyond simple mass determination, including automatic internal adjustment, touchscreen operation, built-in weighing applications, electronic connectivity, and a draft-shield system designed for high-resolution analytical work.
For laboratories seeking a proven analytical balance without requiring semi-micro or microbalance resolution, the XS204 remains a highly capable instrument.
Common Applications
The Mettler Toledo XS204 is well suited for standards preparation, pharmaceutical analysis, quantitative chemistry, gravimetric analysis, reagent preparation, formulation, sample preparation, filter weighing, quality control, density determination, percentage weighing, differential weighing, piece counting, and general analytical laboratory work.
Pharmaceutical and biotechnology laboratories can use the XS204 for reference standards, reagents, formulation ingredients, research samples, and routine quality-control procedures.
Chemical laboratories can use the balance for quantitative analysis, solution preparation, compound weighing, and research.
Environmental laboratories can use the XS204 for filters, residues, and other gravimetric procedures where 0.1 mg resolution is appropriate.
Academic, food and beverage, cosmetics, materials science, and industrial laboratories may also use the XS204 wherever high-quality analytical weighing is required.
Ideal Laboratory Types
The XS204 is an excellent fit for pharmaceutical, biotechnology, chemical, environmental, academic, food and beverage, cosmetics, materials science, analytical testing, research, and quality-control laboratories.
It is particularly useful as a general-purpose analytical balance in laboratories that perform a variety of quantitative procedures but do not routinely require 10 µg semi-micro or 1 µg microbalance resolution.
The combination of 220 g capacity and 0.1 mg readability provides substantial flexibility.
A laboratory can use the XS204 for relatively small analytical samples while still retaining enough working capacity for common containers and tare vessels.
For many facilities, this makes the XS204 an effective primary analytical balance.
Analytical Weighing Performance
The Mettler Toledo XS204 provides 0.1 mg readability throughout its entire 220 g weighing range.
Mettler Toledo specifies a repeatability limit of 0.1 mg at nominal load, with typical repeatability of approximately 0.04 mg under appropriate operating conditions.
At lower loads, the manufacturer's technical documentation identifies repeatability performance appropriate for analytical-balance work.
Linearity deviation is specified at ±0.2 mg.
The balance also provides an approximately 1.5-second settling time, helping support efficient repetitive sample weighing.
These specifications make the XS204 suitable for procedures requiring traditional analytical-balance performance without the increased environmental sensitivity associated with semi-micro or microgram-level instruments.
Minimum Sample Weight & USP Applications
Mettler Toledo specifies a typical USP minimum sample weight of approximately 82 mg for the XS204 under reference conditions.
The manufacturer also identifies a typical minimum weight of approximately 8.2 mg at 1% relative uncertainty.
These figures demonstrate why readability and minimum sample weight should not be treated as the same specification.
Although the XS204 displays mass in 0.1 mg increments, the smallest quantity that can be weighed quantitatively depends on repeatability and the uncertainty permitted by the laboratory's procedure.
For USP, GMP, GLP, or other controlled applications, laboratories should establish minimum sample weight based on the actual repeatability of the installed balance under its operating conditions.
Installation quality, environmental stability, calibration condition, operator technique, and sample characteristics can all affect actual minimum weight.
Controlling Drafts, Vibration & Static
At 0.1 mg readability, analytical balances are sensitive to environmental influences that may be insignificant when using lower-resolution precision balances.
Air movement, vibration, temperature gradients, static electricity, unstable work surfaces, and incorrect leveling can all influence weighing results.
The XS204 incorporates an enclosed analytical draft shield that helps isolate the SmartGrid weighing pan from routine laboratory airflow.
The balance should still be installed on a rigid, stable, level weighing surface away from strong vibration sources such as centrifuges, shakers, pumps, compressors, and refrigerators.
Static electricity can also affect samples such as powders, filters, plastics, films, glass containers, and weighing boats.
Where static becomes significant, appropriate antistatic procedures or equipment can help improve weighing stability.
FACT Automatic Internal Adjustment
The XS204 incorporates Mettler Toledo's FACT automatic internal adjustment system.
FACT uses an internal reference weight to perform automatic adjustment in response to defined operating conditions, helping maintain weighing performance without requiring the operator to manually place an external calibration weight on the pan for routine adjustment.
This is particularly valuable for analytical balances because environmental temperature changes can influence sensitivity.
FACT helps reduce the possibility that users will continue weighing after conditions have changed sufficiently to require adjustment.
Automatic internal adjustment does not eliminate the need for independent performance verification.
Laboratories operating under USP, GMP, GLP, ISO, or internal quality procedures may still require scheduled testing with appropriate traceable external reference weights.
American Instrument Exchange verifies FACT operation and externally tests weighing performance as part of the refurbishment process.
SmartGrid Weighing Pan
The XS204 incorporates Mettler Toledo's SmartGrid weighing pan.
Instead of using a conventional solid pan, SmartGrid reduces the surface area exposed to moving air within the weighing chamber.
This can help reduce turbulence and improve stabilization after the draft shield is opened to place or remove a sample.
The design is particularly useful during repetitive analytical weighing, where users may exchange samples frequently.
SmartGrid also allows spilled material to fall away from the primary weighing surface, making the weighing area easier to inspect and clean.
Draft Shield & Ergonomic Sample Access
The XS204 incorporates a fully enclosed analytical draft shield with approximately 235 mm of usable chamber height.
This provides room for a variety of sample containers, bottles, vessels, filters, and accessories while protecting the weighing area from surrounding laboratory airflow.
The XS analytical platform was also designed to allow convenient access to the weighing chamber from either side.
This can reduce awkward hand and arm movements during repetitive sample handling.
For laboratories performing numerous analytical measurements each day, these ergonomic considerations can improve workflow without compromising environmental protection around the weighing pan.
Touchscreen Operation & Built-In Applications
The XS204 uses a touch-sensitive graphical terminal rather than a basic segmented display.
The interface provides access to weighing functions, applications, balance settings, and system information.
Built-in applications include functions for:
Normal weighing
Statistics
Formulation
Density determination
Percent weighing
Piece counting
Dynamic weighing
Laboratory data-management workflows
These applications allow the XS204 to support considerably more than simple mass determination.
For laboratories performing repetitive quantitative procedures, integrated functions can reduce manual calculations and help standardize routine weighing workflows.
Connectivity & LabX Compatibility
The XS204 includes an integrated RS232C interface for connection to compatible laboratory computers, printers, and peripherals.
The balance also provides a slot for an optional additional interface, allowing connectivity to be adapted to laboratory requirements.
The XS platform can also be used with Mettler Toledo LabX software.
LabX can support electronic collection, calculation, storage, and reporting of weighing data when appropriately configured.
Electronic data transfer can reduce handwritten transcription and improve consistency in laboratories performing large numbers of routine analytical measurements.
Key Specifications
Specification
Mettler Toledo XS204
Balance Type
Analytical Balance
Weighing Architecture
Single Range
Maximum Capacity
220 g
Readability
0.1 mg / 0.0001 g
Repeatability Limit at Nominal Load
0.1 mg
Typical Repeatability
Approx. 0.04 mg
Typical USP Minimum Weight
Approx. 82 mg
Typical Minimum Weight at 1%
Approx. 8.2 mg
Linearity Deviation
±0.2 mg
Settling Time
Approx. 1.5 seconds
Adjustment
Internal / automatic FACT
Weighing Technology
MonoBloc
Weighing Pan
SmartGrid
Weighing Pan Dimensions
73 × 78 mm
Usable Draft-Shield Height
Approx. 235 mm
Overall Dimensions
263 mm W × 453 mm D × 322 mm H
Display
Touch-sensitive graphical terminal
Standard Interface
RS232C
Optional Interface
Secondary interface slot
Below-Balance Weighing
Available
LabX Compatible
Yes
Legal for Trade
No, standard configuration
Choosing Between an Analytical and Semi-Micro Balance
The XS204 provides 0.1 mg readability, which is the traditional resolution associated with laboratory analytical balances.
A semi-microbalance commonly provides 0.01 mg / 10 µg readability, making it ten times more sensitive.
That additional sensitivity is useful for smaller samples, tighter uncertainty requirements, reference materials, and applications where reducing sample consumption is important.
However, increased sensitivity also increases susceptibility to vibration, airflow, static electricity, temperature changes, and operator technique.
For routine quantitative chemistry, standards preparation, reagent weighing, formulation, and general analytical work, the XS204's 0.1 mg readability is often entirely appropriate.
A semi-microbalance becomes preferable when the application specifically requires measurements below conventional analytical resolution.
XS204 vs. XS204DR
The XS204 and XS204DR are different balances despite their similar model names.
The XS204 is a single-range analytical balance providing 0.1 mg readability throughout its entire 220 g capacity.
The XS204DR uses a DeltaRange architecture, with a different combination of full-range and fine-range readability.
This distinction is important when purchasing used laboratory balances because specifications for the XS204DR should not be transferred to the XS204.
For laboratories that want consistent conventional analytical resolution across the entire weighing range, the XS204's single-range architecture is particularly straightforward.
XS204 vs. XS105
The XS204 and XS105 serve different high-resolution weighing needs.
The XS204 provides 220 g capacity with 0.1 mg readability.
The XS105 provides substantially finer 0.01 mg / 10 µg readability but with a lower 120 g maximum capacity.
The XS105 is therefore better suited for procedures requiring semi-micro-level resolution.
The XS204 is better suited for laboratories that need conventional analytical resolution while benefiting from nearly twice the maximum capacity.
The right choice depends on whether the application prioritizes higher capacity or finer resolution.
Refurbishment & Performance Testing
Every used Mettler Toledo XS204 sold by American Instrument Exchange is inspected, cleaned, refurbished as necessary, calibrated, and tested before shipment.
Our technicians use appropriate calibration weights to evaluate critical performance characteristics including accuracy, repeatability, linearity, corner-load performance, stability, and reduced span across appropriate portions of the weighing range.
The MonoBloc weighing system, FACT automatic internal adjustment, SmartGrid, touchscreen, controls, draft shield, leveling components, interfaces, and other installed functions are inspected and tested for proper operation.
The weighing chamber, SmartGrid pan, glass panels, and accessible components are thoroughly cleaned.
The balance then receives a final operational inspection before shipment.
Each refurbished XS204 includes a 90-day warranty from American Instrument Exchange.
Shipping & Installation Considerations
Analytical balances should be carefully handled during transportation and installation.
American Instrument Exchange securely prepares the XS204 for shipment to protect its weighing system, SmartGrid pan, glass draft shield, terminal, and electronic components.
Once received, the balance should be installed on a rigid, stable, vibration-resistant weighing surface away from strong airflow, direct sunlight, doors, HVAC outlets, centrifuges, shakers, pumps, and other significant sources of vibration.
The balance should be properly leveled and allowed to acclimate to the laboratory environment before final adjustment and critical quantitative weighing.
For regulated or particularly demanding applications, installation should be followed by appropriate calibration verification, repeatability testing, minimum-weight determination, or qualification according to the laboratory's quality procedures.
Related Laboratory Equipment
American Instrument Exchange maintains an extensive inventory of used and refurbished laboratory balances, including analytical balances, semi-micro balances, microbalances, and precision balances for applications ranging from routine sample preparation to high-resolution quantitative analysis.
What is the maximum capacity of the Mettler Toledo XS204?
The XS204 has a maximum weighing capacity of 220 g.
What is the readability of the XS204?
The XS204 provides 0.1 mg / 0.0001 g readability throughout its entire 220 g weighing range.
Is the XS204 a single-range balance?
Yes. The XS204 is a single-range analytical balance. It maintains 0.1 mg readability throughout its full capacity.
What is the repeatability of the XS204?
Mettler Toledo specifies a 0.1 mg repeatability limit at nominal load and typical repeatability of approximately 0.04 mg under reference conditions.
What is the typical USP minimum weight of the XS204?
Mettler Toledo specifies a typical USP minimum sample weight of approximately 82 mg under reference conditions. Actual minimum weight should be determined from the installed balance's measured repeatability and the laboratory's applicable uncertainty requirement.
How quickly does the XS204 stabilize?
Mettler Toledo specifies an approximately 1.5-second settling time.
Does the XS204 have internal calibration?
Yes. The XS204 incorporates FACT automatic internal adjustment using an internal reference weight.
What is SmartGrid?
SmartGrid is Mettler Toledo's grid-style weighing pan. Its reduced surface area helps minimize the effect of air movement within the weighing chamber and can improve stabilization during analytical weighing.
What is the difference between the XS204 and XS204DR?
The XS204 is a single-range 220 g balance with 0.1 mg readability throughout its capacity. The XS204DR uses a DeltaRange architecture and has different full-range and fine-range readability specifications.
What is the difference between the XS204 and XS105?
The XS204 provides 220 g capacity at 0.1 mg readability. The XS105 provides 120 g capacity with much finer 0.01 mg readability. The XS204 emphasizes capacity, while the XS105 emphasizes higher resolution.
Can the XS204 connect to a computer or laboratory data system?
Yes. The XS204 has an integrated RS232C interface, an optional secondary-interface slot, and can be used with compatible Mettler Toledo LabX workflows.
Why purchase a refurbished Mettler Toledo XS204?
A refurbished XS204 provides laboratories with 220 g capacity, 0.1 mg analytical readability, FACT internal adjustment, SmartGrid, fast stabilization, touchscreen operation, built-in applications, and electronic connectivity at a lower acquisition cost than comparable new analytical balances. American Instrument Exchange tests, calibrates, cleans, and refurbishes each balance before shipment and provides a 90-day warranty.
Click Hereto see the Mettler XS204 analytical balance on the American Instrument Exchange YouTube channel.
Testing Procedures for Used and Refurbished Laboratory Balances
Ensure Precision, Repeatability, and Weighing Accuracy
Used and refurbished laboratory balances from American Instrument Exchange undergo thorough, multi-point testing to ensure accurate, reliable performance in scientific, industrial, and pharmaceutical settings. Each balance is carefully inspected, calibrated, and evaluated to meet the stringent standards required for analytical, precision, and micro weighing applications.
Why Testing Used Laboratory Balances Is Essential
Before a laboratory balance is placed back into service, it must be rigorously tested for:
• Weighing accuracy across full capacity range
• Repeatability and linearity
• Load cell and sensor functionality
• User interface and calibration system integrity
Comprehensive balance testing helps eliminate measurement errors and guarantees performance in high-precision environments such as R&D, formulation labs, and quality control facilities.
Our structured balance testing protocol ensures every refurbished unit delivers consistent results and trusted performance.
Key Testing Procedures for Refurbished and Used Laboratory Balances
1. Initial Visual Inspection
• Inspect housing, leveling feet, draft shield, and weighing pan for wear, cracks, or corrosion
• Check control panel, power cord, and buttons for damage or signs of tampering
• Confirm presence and condition of all required components (e.g., shields, adapters, trays)
2. Functional Startup and Interface Testing
• Power on the balance to verify display initialization and zeroing functionality
• Test user interface responsiveness, menu access, and programmable features
• Evaluate stabilization time and auto-tare functions
3. Calibration and Accuracy Testing
• Perform internal calibration (if equipped) and verify operation
• Use certified calibration weights to perform external calibration
• Check for accuracy at multiple weight points across the balance’s range
4. Repeatability, Linearity, and Corner Load Testing
• Conduct multiple weighings of identical test weights to confirm repeatability
• Test linearity by weighing at low, mid, and high points across the range
• Evaluate corner-load accuracy by placing test weights at different positions on the pan
5. Load Cell and Sensor Integrity Verification
• Test load cell response for consistency, drift, or hysteresis
• Verify sensor functionality and precision at sub-milligram levels (for analytical/microbalances)
6. Electrical Safety and Grounding Checks
• Inspect wiring and power components for safety and compliance
• Verify proper grounding and electrical insulation to meet lab equipment standards
7. Final Quality Assurance and Documentation
• Perform a full operational test under simulated lab conditions
• Record and document all calibration results and test metrics
• Final cleaning and inspection before shipping
Trusted Performance from American Instrument Exchange
All refurbished laboratory balances from American Instrument Exchange are tested and validated to deliver precision weighing performance from day one. Our expert technicians use industry-standard procedures to ensure each balance is lab-ready—whether used for sample prep, formulation, or high-precision research.
Repair and Refurbishment Protocol for Used Laboratory Balances
Precision Weighing Restored by American Instrument Exchange
At American Instrument Exchange, every used laboratory balance is subjected to a multi-step refurbishment protocol designed to restore precision and reliability with laboratory standards. Whether it’s an analytical balance, precision balance, or microbalance, we ensure each unit delivers consistent performance for scientific, pharmaceutical, and industrial applications.
Why Choose a Refurbished Laboratory Balance from American Instrument Exchange?
• Fully tested for accuracy, repeatability, and calibration stability
• Backed by a warranty
• Cost-effective alternative to purchasing new balances
• Environmentally responsible through expert refurbishment and reuse
• Refurbished by technicians with extensive experience in lab instrumentation
Every laboratory balance from American Instrument Exchange is professionally restored through a comprehensive, multi-point process:
1. Initial Intake & Inspection
• Exterior inspection for damage, corrosion, and wear on display, housing, and leveling feet
• Visual/manual check of weighing pan, draft shield, doors, and buttons
• Documentation of missing parts, error codes, or component issues
2. Cleaning and Decontamination
• Thorough cleaning of the weighing chamber, pan, and internal components using anti-static and non-abrasive cleaners
• Removal of dust, chemical residue, and particulate buildup
• Disinfection of all surfaces
3. Mechanical and Electronic Repairs
• Replacement/repair of worn components including pans, draft shields, and buttons
• Evaluation and repair of load cells, sensors, and electronic boards
• Inspection of power supply, internal wiring, and display screen functionality
4. Calibration and Accuracy Testing
• Internal calibration mechanisms are tested (if equipped)
• External calibration is performed using certified traceable weights
• Repeatability, linearity, and corner-load accuracy are verified
5. Functional Testing and Performance Validation
• Test of user interface, menu settings, and programmable functions
• Taring, zeroing, and stability response times are evaluated
• Load-bearing accuracy is tested across the unit’s full capacity range
6. Compliance and Safety Checks
• Electrical system testing for grounding and safe operation
• Verification of leveling system and anti-vibration performance
7. Final Quality Control and Documentation
• Final inspection and multi-point accuracy verification
• Complete operational test with weight logs and calibration reports
• Full cleaning and packaging for shipment
Trust the Experts at American Instrument Exchange
With over 50 years of experience in laboratory equipment, American Instrument Exchange is a trusted source for precision-refurbished laboratory balances. Our refurbishment protocol ensures each balance meets strict standards for accuracy and performance—ready to deliver dependable weighing results from day one.
Warranty Information
All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full. American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,
Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”
Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.
Return & Cancellation Policy
American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted.
Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.
Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.
Ongoing and Extended Support Options
American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.
For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.
For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
