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Mettler Toledo XS32001L Precision Balance – Used & Refurbished
The Mettler Toledo XS32001L Precision Balance is a high-capacity laboratory balance designed for demanding weighing applications involving large samples, containers, formulations, and bulk materials. With a 32.1 kg maximum capacity and 0.1 g readability, the XS32001L provides an excellent combination of kilogram-scale capacity, laboratory-grade precision, rapid stabilization, and proven Mettler Toledo weighing technology.
Available used and refurbished from American Instrument Exchange, the Mettler Toledo XS32001L is particularly well suited for pharmaceutical, biotechnology, chemical, formulation, food and beverage, materials science, manufacturing, and quality-control laboratories. Its large weighing platform, MonoBloc weighing technology, automatic internal adjustment, touchscreen operation, and extensive built-in applications make it a versatile workhorse for high-capacity laboratory weighing.
Each balance is inspected, cleaned, calibrated, and tested for weighing performance before shipment and includes a 90-day warranty from American Instrument Exchange.
Key Features
32.1 kg / 32,100 g maximum weighing capacity
100 mg / 0.1 g readability
0.08 g repeatability limit
Typical repeatability of approximately 0.04 g
±0.3 g linearity limit
Typical linearity deviation of approximately 0.2 g
Typical USP minimum weight of approximately 120 g
Typical minimum weight of approximately 8 g at U=1%, k=2
Approximately 1.5-second settling time
MonoBloc high-performance weighing technology
Automatic internal adjustment
Large 360 × 280 mm stainless steel weighing platform
Touchscreen user interface
Multiple built-in weighing applications
Extensive connectivity for compatible laboratory peripherals
Rugged design for large and heavy samples
Overload protection
Used, refurbished, calibrated, and tested by American Instrument Exchange
90-day warranty included
Overview
The Mettler Toledo XS32001L is designed for laboratories that need to weigh substantially larger samples and containers without giving up the precision expected from a laboratory balance.
Its 32.1 kg capacity and 0.1 g readability make it particularly useful for formulation, media and buffer preparation, large-volume reagent preparation, bulk sample weighing, quality control, production support, and scale-up laboratory procedures.
The large weighing platform allows technicians to place sizable containers and vessels directly on the balance. Materials can then be added sequentially without transferring individual ingredients from smaller weighing vessels.
This direct-to-container approach can substantially simplify formulation and preparation workflows while reducing transfers, handling steps, and potential material loss.
At the center of the XS32001L is Mettler Toledo's MonoBloc weighing technology, designed to provide fast, repeatable measurements across a demanding weighing range.
Combined with automatic internal adjustment, rapid stabilization, a large weighing surface, and the Excellence XS user interface, the XS32001L provides a sophisticated alternative to basic industrial platform scales for laboratories requiring higher precision and better workflow control.
Common Applications
The Mettler Toledo XS32001L is particularly well suited for large-volume formulation, buffer and media preparation, bulk reagent preparation, solution preparation, ingredient weighing, component weighing, sample preparation, quality control, production support, and scale-up research.
Pharmaceutical and biotechnology laboratories can use the balance for preparing larger formulations, buffers, media, excipients, reagents, and process-development batches.
Chemical laboratories can use the XS32001L for compound preparation, mixture development, batching, percentage weighing, formulation research, and other procedures involving gram-to-kilogram quantities.
Food and beverage, cosmetics, materials science, industrial research, manufacturing, and quality-control laboratories can use the balance for ingredient weighing, recipe development, batch preparation, product testing, and process-related measurements.
Its combination of a large weighing platform and 32.1 kg capacity is particularly useful when substantial vessels or containers must be included in the tare weight.
Ideal Laboratory Types
The XS32001L is a strong choice for pharmaceutical, biotechnology, chemical, formulation, food and beverage, cosmetics, materials science, industrial research, manufacturing, production-support, and quality-control laboratories.
It is especially useful for laboratories that need significantly greater capacity than conventional benchtop precision balances.
A 3 kg, 6 kg, or even 15 kg balance may be adequate for ordinary sample preparation, but laboratories working with larger containers and batches can quickly exceed those capacities.
The XS32001L extends the usable range to 32.1 kg while retaining 0.1 g readability.
This makes it particularly valuable for scale-up laboratories, pilot laboratories, formulation groups, and facilities performing laboratory procedures that begin to approach small production-batch quantities.
High-Capacity Precision Weighing Performance
The Mettler Toledo XS32001L provides 100 mg, or 0.1 g, readability throughout its 32.1 kg weighing range.
Manufacturer specifications list a repeatability limit of 0.08 g, with typical repeatability of approximately 0.04 g under appropriate conditions.
Linearity is specified at ±0.3 g, with typical linearity deviation of approximately 0.2 g.
The balance also offers a typical settling time of approximately 1.5 seconds.
These specifications provide an impressive combination of capacity, repeatability, and speed for a laboratory balance capable of handling more than 32 kilograms.
This allows the XS32001L to function as more than a bulk scale. It provides the precision required for quantitative laboratory procedures while accommodating samples and containers that would exceed the capacity of most conventional benchtop balances.
Minimum Sample Weight & USP Applications
Mettler Toledo specifies a typical USP minimum sample weight of approximately 120 g for the XS32001L under stated reference conditions.
The manufacturer also specifies a typical minimum weight of approximately 8 g at U=1%, k=2.
These values demonstrate why readability should not be confused with minimum sample weight.
Although the XS32001L displays measurements in 0.1 g increments, quantitative weighing procedures require a sufficiently large sample to maintain the laboratory's required level of measurement uncertainty.
Actual minimum weight depends on repeatability, environmental conditions, calibration status, installation quality, container weight, and the measurement uncertainty permitted by the laboratory's procedure.
For USP, GMP, GLP, or other regulated procedures, minimum weight should therefore be established according to the performance of the individual installed balance and the laboratory's qualification requirements.
Controlling Vibration & Environmental Influences
The XS32001L is less sensitive to environmental disturbance than an analytical or microbalance, but its combination of 32.1 kg capacity and 0.1 g readability still requires proper installation.
An unstable bench, vibration, strong airflow, temperature fluctuations, and incorrect leveling can all affect weighing performance.
The balance should be installed on a rigid, stable, level surface capable of safely supporting the instrument plus its maximum intended load.
This is particularly important for a 32 kg balance because the work surface may need to support the balance, a substantial vessel, and more than 30 kg of material.
Significant vibration sources such as centrifuges, shakers, pumps, compressors, and production equipment should be avoided when possible.
Proper installation helps the MonoBloc weighing system deliver the repeatability and stabilization performance expected from the XS32001L.
Calibration & Internal Adjustment
The XS32001L incorporates internal adjustment, allowing the balance to compensate for changes that could otherwise influence weighing performance.
This provides an important convenience for a high-capacity instrument because manually performing routine adjustment with large external calibration weights can be cumbersome.
The XS32001L contains built-in reference weights that allow the balance to perform internal adjustment without requiring the operator to repeatedly place a heavy reference weight on the weighing platform.
Internal adjustment does not eliminate the need for independent performance verification.
Laboratories operating under GLP, GMP, USP, or internal quality systems may require scheduled verification with appropriate traceable external weights to confirm accuracy, repeatability, eccentric-load performance, and other weighing characteristics.
American Instrument Exchange calibrates and evaluates refurbished XS32001L balances using appropriate test weights before shipment.
Heavy Samples, Large Containers & Formulation Workflows
The physical design of the XS32001L is particularly well suited for large samples and containers.
Its weighing platform measures approximately 360 × 280 mm, providing substantially more usable space than a conventional benchtop analytical or precision balance.
Large beakers, bottles, vessels, containers, buckets, formulation components, and other bulky samples can be placed directly on the platform.
The 32.1 kg capacity also provides considerable tare-weight headroom.
For example, a heavy stainless steel or glass preparation vessel can be placed on the balance, tared, and then filled with multiple formulation ingredients while the balance continuously measures the material being added.
This can reduce transfers between containers, simplify batch preparation, and decrease the risk of losing material during transfer.
For pharmaceutical formulation, media and buffer preparation, food development, cosmetics formulation, chemical preparation, and similar applications, this direct-to-container workflow can be a significant advantage.
Touchscreen Operation & Built-In Applications
The Excellence XS platform provides a touchscreen-based user interface designed to simplify access to weighing functions and applications.
Operators can configure the balance for different weighing procedures and access built-in functions for tasks beyond basic mass determination.
Depending on configuration, applications can support procedures such as formulation, percentage weighing, piece counting, statistics, density determination, differential weighing, dynamic weighing, and other laboratory workflows.
This allows the XS32001L to support both straightforward weighing and more structured quantitative procedures.
The display and terminal are positioned separately from the weighing platform, helping keep the operating interface accessible even when larger samples or containers are placed on the balance.
Connectivity & Laboratory Data Management
The XS32001L provides connectivity options for integration with compatible computers, printers, and other laboratory peripherals.
Electronic data transfer can reduce manual transcription and help laboratories incorporate weighing results into standardized documentation procedures.
For laboratories performing repetitive formulation, quality-control, or production-support work, transferring measurements directly from the balance can improve efficiency while reducing the possibility of transcription errors.
The XS platform can therefore serve not simply as a standalone weighing instrument but as part of a broader laboratory data workflow.
Key Specifications
Specification
Mettler Toledo XS32001L
Balance Type
High-Capacity Precision / Toploading Balance
Maximum Capacity
32.1 kg / 32,100 g
Readability
100 mg / 0.1 g
Repeatability
0.08 g
Typical Repeatability
Approx. 0.04 g
Linearity
±0.3 g
Typical Linearity Deviation
Approx. 0.2 g
Typical USP Minimum Weight
Approx. 120 g
Typical Minimum Weight (U=1%, k=2)
Approx. 8 g
Settling Time
Approx. 1.5 seconds
Adjustment
Internal
Weighing Technology
MonoBloc
Weighing Pan
360 × 280 mm
Overall Dimensions
Approx. 360 mm W × 404 mm D × 130 mm H
Balance Weight
Approx. 12.4 kg
Display
Touchscreen terminal
Large / Heavy Sample Capability
Yes
Choosing Between a 32 kg and 15 kg Precision Balance
A 32 kg precision balance should not automatically be selected simply because greater capacity is available.
The correct balance depends on the combined weight of the largest expected container plus the material being weighed.
A 15 kg balance may be ideal for routine formulation, media preparation, buffer preparation, and other laboratory procedures when the total working load remains comfortably below its maximum capacity.
The XS32001L becomes particularly valuable when vessels, containers, and formulations routinely approach or exceed those limits.
Its 32.1 kg capacity provides substantial headroom while maintaining 0.1 g readability.
For laboratories performing scale-up work or preparing increasingly large batches, the XS32001L can also reduce the need to divide formulations into multiple smaller weighing procedures.
XS32001L vs. MS32001L
The Mettler Toledo XS32001L and MS32001L occupy a similar high-capacity laboratory weighing category, with both providing approximately 32 kg capacity and 0.1 g readability.
The primary difference is the product platform.
The XS32001L belongs to Mettler Toledo's Excellence XS series and offers a touchscreen-based interface and more advanced workflow capabilities.
The MS32001L belongs to the manufacturer's MS precision-balance family and uses a simpler backlit LCD interface with programmable SmartKeys.
Both can be excellent choices for high-capacity formulation, preparation, and quality-control applications.
The XS32001L may be preferable for laboratories that value the Excellence-series user interface and workflow features, while the MS32001L can be an attractive option for laboratories seeking a more straightforward high-capacity precision balance.
Choosing Between a High-Capacity Precision Balance and Analytical Balance
The XS32001L and an analytical balance perform very different roles.
A conventional analytical balance may provide 0.1 mg readability, making it appropriate for standards preparation, gravimetric analysis, small samples, and other high-resolution measurements.
The XS32001L provides 0.1 g readability but increases capacity to 32.1 kg.
That makes it far better suited for large samples, vessels, formulations, buffers, media, bulk reagents, and scale-up procedures.
Many laboratories benefit from having both instrument types available: an analytical or semi-micro balance for small high-resolution measurements and a high-capacity precision balance such as the XS32001L for bulk preparation and larger samples.
Refurbishment & Performance Testing
Every used Mettler Toledo XS32001L sold by American Instrument Exchange is inspected, cleaned, refurbished as necessary, calibrated, and tested before shipment.
Our technicians use appropriate calibration weights to evaluate critical performance characteristics including accuracy, repeatability, linearity, corner-load tolerances, stability, and reduced span at or near full capacity.
High-capacity balances require meaningful testing across their weighing range. Checking a 32.1 kg balance with only a small reference weight does not adequately demonstrate its ability to perform when heavily loaded.
The MonoBloc weighing system, internal adjustment mechanism, touchscreen terminal, controls, leveling components, weighing platform, interfaces, and other installed functions are also inspected and tested for proper operation.
The balance is thoroughly cleaned and receives a final operational inspection before shipment.
Each refurbished XS32001L includes a 90-day warranty from American Instrument Exchange.
Shipping & Installation Considerations
American Instrument Exchange securely prepares the XS32001L for shipment to protect its MonoBloc weighing system, large weighing platform, terminal, and electronic components.
Once received, the balance should be installed on a rigid, level, vibration-resistant work surface capable of supporting the balance and its maximum intended load.
Because the balance itself weighs approximately 12.4 kg and can accommodate more than 32 kg of sample load, bench strength and stability should be considered before installation.
The balance should be allowed to acclimate to its laboratory environment before final adjustment, verification, and critical weighing procedures are performed.
For regulated applications, installation should be followed by appropriate calibration, verification, minimum-weight determination, or qualification according to the laboratory's quality system.
Related Laboratory Equipment
American Instrument Exchange maintains an extensive inventory of used and refurbished laboratory balances, including analytical balances, semi-micro balances, microbalances, and precision balances for applications ranging from routine sample preparation to high-resolution quantitative analysis.
What is the maximum capacity of the Mettler Toledo XS32001L?
The XS32001L has a maximum capacity of 32.1 kg, or 32,100 g, making it suitable for large laboratory samples, containers, formulations, and batch-preparation procedures.
What is the readability of the XS32001L?
The XS32001L provides 100 mg, or 0.1 g, readability. The 0.01 g readability currently shown in the Additional Specifications section of the American Instrument Exchange listing should not be applied to this model.
What is the typical repeatability of the XS32001L?
Mettler Toledo specifies typical repeatability of approximately 0.04 g, with a repeatability limit of 0.08 g under the manufacturer's specified conditions.
What is the typical USP minimum weight?
Mettler Toledo specifies a typical USP minimum sample weight of approximately 120 g under reference conditions. Actual minimum weight should be determined from the performance of the individual installed balance and the laboratory's measurement uncertainty requirements.
How quickly does the XS32001L stabilize?
The XS32001L has an approximately 1.5-second settling time, supporting efficient repetitive weighing and formulation workflows.
Does the XS32001L have internal adjustment?
Yes. The XS32001L incorporates internal adjustment using built-in reference weights, helping maintain weighing performance without requiring routine manual adjustment with heavy external weights.
How large is the XS32001L weighing platform?
The balance has a large 360 × 280 mm weighing platform, providing ample room for substantial vessels, containers, bottles, beakers, and bulky laboratory samples.
Is the XS32001L suitable for media and buffer preparation?
Yes. Its combination of 32.1 kg capacity, 0.1 g readability, large weighing platform, and rapid stabilization makes it particularly useful for larger-scale buffer, media, solution, and formulation preparation.
What is the difference between the XS32001L and XS32001LDR?
The XS32001L provides 0.1 g readability throughout its 32.1 kg range. The XS32001LDR is a dual-range model with a 6.4 kg fine range at 0.1 g readability and 1 g readability through the remainder of its 32.1 kg capacity. Laboratories requiring 0.1 g resolution across the entire range should therefore choose the XS32001L rather than the XS32001LDR.
Why purchase a refurbished Mettler Toledo XS32001L?
A refurbished XS32001L provides laboratories with 32.1 kg capacity, 0.1 g readability, MonoBloc weighing technology, internal adjustment, a large weighing platform, and Excellence-series functionality without the acquisition cost associated with comparable new high-capacity laboratory balances. American Instrument Exchange tests, calibrates, cleans, and refurbishes each balance before shipment and provides a 90-day warranty.
CLICK HERE to see the Mettler Toledo XS32001L on our YouTube channel
Testing Procedures for Used and Refurbished Laboratory Balances
Ensure Precision, Repeatability, and Weighing Accuracy
Used and refurbished laboratory balances from American Instrument Exchange undergo thorough, multi-point testing to ensure accurate, reliable performance in scientific, industrial, and pharmaceutical settings. Each balance is carefully inspected, calibrated, and evaluated to meet the stringent standards required for analytical, precision, and micro weighing applications.
Why Testing Used Laboratory Balances Is Essential
Before a laboratory balance is placed back into service, it must be rigorously tested for:
• Weighing accuracy across full capacity range
• Repeatability and linearity
• Load cell and sensor functionality
• User interface and calibration system integrity
Comprehensive balance testing helps eliminate measurement errors and guarantees performance in high-precision environments such as R&D, formulation labs, and quality control facilities.
Our structured balance testing protocol ensures every refurbished unit delivers consistent results and trusted performance.
Key Testing Procedures for Refurbished and Used Laboratory Balances
1. Initial Visual Inspection
• Inspect housing, leveling feet, draft shield, and weighing pan for wear, cracks, or corrosion
• Check control panel, power cord, and buttons for damage or signs of tampering
• Confirm presence and condition of all required components (e.g., shields, adapters, trays)
2. Functional Startup and Interface Testing
• Power on the balance to verify display initialization and zeroing functionality
• Test user interface responsiveness, menu access, and programmable features
• Evaluate stabilization time and auto-tare functions
3. Calibration and Accuracy Testing
• Perform internal calibration (if equipped) and verify operation
• Use certified calibration weights to perform external calibration
• Check for accuracy at multiple weight points across the balance’s range
4. Repeatability, Linearity, and Corner Load Testing
• Conduct multiple weighings of identical test weights to confirm repeatability
• Test linearity by weighing at low, mid, and high points across the range
• Evaluate corner-load accuracy by placing test weights at different positions on the pan
5. Load Cell and Sensor Integrity Verification
• Test load cell response for consistency, drift, or hysteresis
• Verify sensor functionality and precision at sub-milligram levels (for analytical/microbalances)
6. Electrical Safety and Grounding Checks
• Inspect wiring and power components for safety and compliance
• Verify proper grounding and electrical insulation to meet lab equipment standards
7. Final Quality Assurance and Documentation
• Perform a full operational test under simulated lab conditions
• Record and document all calibration results and test metrics
• Final cleaning and inspection before shipping
Trusted Performance from American Instrument Exchange
All refurbished laboratory balances from American Instrument Exchange are tested and validated to deliver precision weighing performance from day one. Our expert technicians use industry-standard procedures to ensure each balance is lab-ready—whether used for sample prep, formulation, or high-precision research.
Repair and Refurbishment Protocol for Used Laboratory Balances
Precision Weighing Restored by American Instrument Exchange
At American Instrument Exchange, every used laboratory balance is subjected to a multi-step refurbishment protocol designed to restore precision and reliability with laboratory standards. Whether it’s an analytical balance, precision balance, or microbalance, we ensure each unit delivers consistent performance for scientific, pharmaceutical, and industrial applications.
Why Choose a Refurbished Laboratory Balance from American Instrument Exchange?
• Fully tested for accuracy, repeatability, and calibration stability
• Backed by a warranty
• Cost-effective alternative to purchasing new balances
• Environmentally responsible through expert refurbishment and reuse
• Refurbished by technicians with extensive experience in lab instrumentation
Every laboratory balance from American Instrument Exchange is professionally restored through a comprehensive, multi-point process:
1. Initial Intake & Inspection
• Exterior inspection for damage, corrosion, and wear on display, housing, and leveling feet
• Visual/manual check of weighing pan, draft shield, doors, and buttons
• Documentation of missing parts, error codes, or component issues
2. Cleaning and Decontamination
• Thorough cleaning of the weighing chamber, pan, and internal components using anti-static and non-abrasive cleaners
• Removal of dust, chemical residue, and particulate buildup
• Disinfection of all surfaces
3. Mechanical and Electronic Repairs
• Replacement/repair of worn components including pans, draft shields, and buttons
• Evaluation and repair of load cells, sensors, and electronic boards
• Inspection of power supply, internal wiring, and display screen functionality
4. Calibration and Accuracy Testing
• Internal calibration mechanisms are tested (if equipped)
• External calibration is performed using certified traceable weights
• Repeatability, linearity, and corner-load accuracy are verified
5. Functional Testing and Performance Validation
• Test of user interface, menu settings, and programmable functions
• Taring, zeroing, and stability response times are evaluated
• Load-bearing accuracy is tested across the unit’s full capacity range
6. Compliance and Safety Checks
• Electrical system testing for grounding and safe operation
• Verification of leveling system and anti-vibration performance
7. Final Quality Control and Documentation
• Final inspection and multi-point accuracy verification
• Complete operational test with weight logs and calibration reports
• Full cleaning and packaging for shipment
Trust the Experts at American Instrument Exchange
With over 50 years of experience in laboratory equipment, American Instrument Exchange is a trusted source for precision-refurbished laboratory balances. Our refurbishment protocol ensures each balance meets strict standards for accuracy and performance—ready to deliver dependable weighing results from day one.
Warranty Information
All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full. American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,
Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”
Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.
Return & Cancellation Policy
American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted.
Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.
Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.
Ongoing and Extended Support Options
American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.
For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.
For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
