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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

New Brunswick Innova 2300 Orbital Shaker

Fully Tested & Warrantied*
Brand : New Brunswick
Product Code : SKU 4835J SHAKER
Title: $2200.00

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

New Brunswick Innova 2300 Orbital Shaker – 2-Inch Orbit

The New Brunswick Innova 2300 Orbital Shaker is a heavy-duty, large-platform laboratory shaker designed for reliable continuous mixing, microbial culture, cell culture, fermentation research, protein expression, media preparation, and other applications requiring controlled orbital agitation. Equipped with a spacious 18 x 30-inch platform, a 2-inch circular orbit, and an operating speed range of 25 to 300 rpm, this Innova 2300 provides the vigorous, large-orbit shaking needed for larger Erlenmeyer and Fernbach flasks while maintaining precise digital speed control.

A hallmark of the Innova platform shaker family is New Brunswick's counterbalanced eccentric drive system, engineered for smooth orbital motion and long-term continuous operation. A brushless DC motor, permanently lubricated ball bearings, microprocessor-based speed control, digital LED display, programmable timer, automatic restart, and audible and visual alarms make the Innova 2300 particularly well suited for demanding biotechnology and life-science laboratories.

The low-profile benchtop design can be used at ambient laboratory conditions or placed in a compatible environmental room or chamber when controlled temperature conditions are required. Depending on the installed platform and clamp configuration, the Innova 2300 can accommodate vessels ranging from small Erlenmeyer flasks through 6 L flasks, making it an exceptionally flexible shaker for laboratories working across multiple culture scales.

This used and reconditioned New Brunswick Innova 2300 orbital shaker is inspected, cleaned, and operationally tested by American Instrument Exchange and includes a 90-day warranty.

New Brunswick Innova 2300 Key Features

  • Heavy-duty laboratory orbital shaker

  • 2-inch / 50.8 mm circular orbit

  • 25–300 rpm speed range for 2-inch-orbit configuration

  • Large 18 x 30-inch platform

  • Digital microprocessor speed control

  • Speed accuracy of approximately ±1 rpm

  • LED display with 1 rpm resolution

  • Counterbalanced eccentric drive

  • Brushless DC motor

  • Permanently lubricated ball-bearing drive system

  • Programmable timer for timed or continuous operation

  • Audible and visual speed-deviation alarms

  • Automatic restart following power interruption

  • Nonvolatile memory retains operating setpoints

  • Suitable for Erlenmeyer and Fernbach flasks

  • Compatible with universal and dedicated platforms

  • Accommodates vessels up to 6 L

  • Suitable for use in compatible environmental rooms and chambers

  • Heavy-gauge steel construction

  • Reconditioned and tested by American Instrument Exchange

  • 90-day warranty included

Innova 2300 Orbital Shaker Overview

The New Brunswick Innova 2300 was designed for laboratories requiring more capacity and mechanical durability than a compact benchtop shaker can provide.

Its 18 x 30-inch platform provides ample space for flask clamps, test tube racks, microplate racks, and other shaker accessories. A laboratory can configure a universal platform for mixed vessel sizes or install a dedicated platform when maximum capacity for a single flask size is required.

The unit's low-profile body measures only about 6.4 inches high, allowing it to fit beneath shelving or inside suitably sized environmental chambers.

This combination of a large platform and relatively compact chassis makes the Innova 2300 useful both as an open-air laboratory shaker and as the agitation component of a temperature-controlled experimental system.

New Brunswick Innova 2300 Key Specifications

Specification Details
Manufacturer New Brunswick Scientific / Eppendorf
Model Innova 2300
Equipment Type Orbital Platform Shaker
Orbit – AIE Unit 50.8 mm / 2 in.
Speed Range – 2 in. Orbit 25–300 rpm
Alternate 1 in. Model Speed Range 25–500 rpm
Speed Control Microprocessor PI control
Speed Accuracy ±1 rpm
Display Digital LED
Display Resolution 1 rpm
Platform Size 18 x 30 in. / 46 x 76 cm
Drive Counterbalanced eccentric ball-bearing drive
Motor 1/8 HP brushless DC
Timer 1 minute to 99.9 hours; continuous mode available
Automatic Restart Yes
Alarm Audible and visual
Operating Environment 0°C to 60°C
Relative Humidity Up to 90%, non-condensing
Electrical 100/120/220/240 V configurations, 50/60 Hz
Power Requirement 150 VA
Exterior Dimensions Approx. 29"W x 22.25"D x 6.4"H
Net Weight Approx. 108 lb. / 49 kg
Construction Heavy-gauge steel
Condition Used / Reconditioned
AIE Warranty 90 Days

Common Applications

The New Brunswick Innova 2300 is well suited for microbial culture, bacterial and yeast cultivation, recombinant protein expression, fermentation research, media agitation, cell suspension work, biochemical mixing, plasmid preparation, protein production, seed culture expansion, and general laboratory mixing.

The large 2-inch orbit makes this particular configuration especially attractive for laboratories working with larger culture vessels where increased fluid movement and oxygen transfer are desirable.

Ideal Laboratory Types

The Innova 2300 is a strong fit for biotechnology companies, pharmaceutical research laboratories, microbiology facilities, molecular biology laboratories, fermentation and bioprocess groups, university research laboratories, contract research organizations, protein-expression laboratories, industrial R&D groups, and other facilities performing routine or continuous flask-based shaking.

Its large platform also makes it attractive for shared laboratories that need a single orbital shaker capable of supporting a wide variety of vessel sizes.

2-Inch Orbit for Large-Flask Shaking

This Innova 2300 is configured with a 50.8 mm / 2-inch circular orbit.

Orbit diameter is an important consideration when choosing an orbital shaker because it affects fluid movement inside the flask.

A larger orbit can produce strong bulk fluid motion at lower rotational speeds and is especially useful with larger vessels such as:

  • 1 L Erlenmeyer flasks

  • 2 L Erlenmeyer flasks

  • 2.8 L Fernbach flasks

  • 4 L flasks

  • 5 L flasks

  • 6 L flasks

For microbial cultivation and fermentation-related applications, this can promote effective mixing and gas exchange while allowing larger culture volumes to be processed on one platform.

Why the 2-Inch Innova 2300 Is Limited to 300 rpm

New Brunswick manufactured the Innova 2300 in both 1-inch and 2-inch orbit configurations.

The two versions do not have the same maximum operating speed.

The 1-inch-orbit Innova 2300 operates from:

25 to 500 rpm

The 2-inch-orbit Innova 2300 operates from:

25 to 300 rpm

The larger orbital diameter generates greater mechanical movement for each revolution, which is why the manufacturer specifies the lower maximum speed.

This distinction is important when replacing an existing shaker or reproducing a validated culture protocol.

Large 18 x 30-Inch Platform

The Innova 2300 uses an 18 x 30-inch platform, providing significantly more usable shaking area than many compact orbital shakers.

New Brunswick offered both universal and dedicated platform configurations.

A universal platform allows different flask clamps and accessories to be installed simultaneously, making it useful for laboratories that frequently change applications.

A dedicated platform is optimized around one flask size and can generally accommodate more vessels because clamp placement is optimized at the factory.

Flask Capacity with a Universal Platform

According to manufacturer documentation, the 18 x 30-inch universal platform can accommodate maximum balanced configurations of approximately:

Flask Size Maximum Universal Platform Capacity
10 mL 183
25 mL 92
50 mL 92
125 mL 39
250 mL 30
500 mL 18
1 L 12
2 L 8
2.8 L Fernbach 6
4 L 6
5 L 6
6 L 4

Actual capacity depends on the platform, clamp arrangement, flask geometry, load distribution, and installed accessories.

Dedicated Platform Capacity

For laboratories using only one flask size, New Brunswick also offered dedicated platforms with pre-positioned clamps.

Dedicated platform capacities include configurations for up to approximately:

108 x 50 mL flasks
60 x 125 mL flasks
40 x 250/300 mL flasks
24 x 500 mL flasks
15 x 1 L flasks
12 x 2 L flasks
6 x 2.8 L Fernbach flasks
6 x 4 L flasks
4 x 6 L flasks

This makes the Innova 2300 particularly useful for laboratories running repetitive production or culture protocols with one standardized vessel size.

Shaking Large Erlenmeyer Flasks

The ability to accommodate flasks as large as 6 liters is one of the Innova 2300's most important advantages over smaller benchtop orbital shakers.

Large-flask capability is valuable for:

Microbial seed cultures
Recombinant protein expression
Fermentation preparation
Bioprocess development
Culture scale-up
Media preparation
High-volume suspension mixing

For laboratories transitioning from small shake-flask experiments toward larger bioreactor or fermentation processes, the Innova 2300 can serve as an effective intermediate-scale culture platform.

Microbial Culture & Protein Expression

Orbital shaking is widely used for growing bacteria and yeast because agitation improves both suspension uniformity and gas exchange between the culture medium and flask headspace.

The Innova 2300's large platform makes it possible to run multiple cultures simultaneously or use large flasks for increased culture volume.

This can be particularly valuable for recombinant protein workflows in which bacterial or yeast cultures must be expanded before cell harvesting, cell disruption, centrifugation, protein purification, chromatography, and downstream analysis.

Laboratories can therefore use the Innova 2300 as part of a broader sample-processing workflow that includes refrigerated centrifuges, superspeed centrifuges, incubators, refrigerators, and ultra-low freezers.

Counterbalanced Eccentric Drive

New Brunswick built its Innova platform shakers around a counterbalanced eccentric drive system designed to produce consistent orbital movement while minimizing unwanted vibration.

The drive uses permanently lubricated ball bearings and is powered by a brushless DC motor.

This design is particularly important on a large-platform shaker because the shaker may need to move multiple liters of culture media continuously for hours or days.

Smooth drive performance helps maintain stable shaking while limiting vibration transmitted to the laboratory bench or surrounding equipment.

Brushless DC Motor

The Innova 2300 uses a 1/8 HP brushless DC motor.

Brushless motors eliminate the carbon brushes found in conventional brushed motors, reducing one source of mechanical wear and routine maintenance.

For laboratories running long-duration cultures or operating a shaker continuously, a durable low-maintenance motor system can be especially valuable.

Digital Speed Control

A microprocessor-based proportional/integral control system regulates shaker speed.

The selected speed is shown on the digital LED display in 1 rpm increments, with manufacturer-specified control accuracy of approximately ±1 rpm.

Consistent agitation is important in biological culture because changes in orbital speed can influence oxygen transfer, mixing, cell growth, culture density, protein expression, and experimental reproducibility.

Digital control therefore provides an advantage over older mechanically controlled laboratory shakers.

Programmable Timer & Continuous Operation

The Innova 2300 can operate either continuously or for a programmed duration.

The digital timer supports shaking periods from approximately 1 minute through 99.9 hours.

When a timed run ends, the shaker stops and activates a status indication.

For long-duration cultures or routine mixing, the timer can be deactivated and the shaker operated continuously.

This flexibility makes the same shaker useful for both short mixing procedures and overnight or multi-day culture applications.

Audible & Visual Alarms

The Innova 2300 includes self-diagnostic alarm features intended to alert operators to important changes in operating conditions.

The system provides audible and visual notification if shaker speed deviates by more than approximately 5 rpm from the setpoint.

An alarm is also generated when a timed run expires.

The audible alarm can be disabled when appropriate while visual status indications remain available.

Automatic Restart After Power Failure

For long-duration experiments, unexpected power interruption can compromise cultures if the shaker remains stopped after power is restored.

The Innova 2300 includes automatic restart capability.

Operating setpoints are retained in nonvolatile memory, allowing the unit to resume operation following an unintended power interruption.

A flashing LED indicates that an interruption occurred so laboratory personnel can determine whether the event could have affected the experiment.

Use in Warm Rooms, Cold Rooms & Environmental Chambers

The Innova 2300 is an open-air orbital shaker rather than an incubated shaker.

However, New Brunswick designed the platform shaker for operation in ambient conditions and compatible controlled environments.

The manufacturer specifies an operating ambient range of approximately:

0°C to 60°C

with relative humidity up to approximately 90% non-condensing.

This means laboratories can potentially operate the shaker in a compatible cold room, warm room, environmental chamber, or large laboratory incubator when temperature-controlled shaking is required.

Environmental conditions and equipment clearances should always remain within manufacturer specifications.

Innova 2300 vs. Incubated Shakers

The Innova 2300 provides orbital agitation but does not independently control temperature.

An incubated orbital shaker combines shaking with a heated enclosure, while refrigerated incubated shakers can provide both heating and cooling.

The Innova 2300 may be preferable when the laboratory already has a temperature-controlled room, ambient-temperature shaking is sufficient, a large external environmental chamber is available, maximum platform access is desirable, or large flasks are routinely used.

An incubated shaker may be preferable when precise self-contained temperature control is required.

Innova 2300 vs. Smaller Orbital Shakers

Compact orbital shakers can be excellent for small flasks, microplates, tubes, and routine mixing, but they typically have much smaller platforms.

The Innova 2300's 18 x 30-inch platform allows much larger culture loads.

It is particularly attractive when a laboratory needs to process multiple 250 mL or 500 mL flasks, several 1 L or 2 L flasks, Fernbach flasks, or 4 L to 6 L vessels.

Rather than operating several smaller shakers, one Innova 2300 can provide substantial platform capacity.

Innova 2300 vs. Innova 2350

The Innova 2350 is the larger sibling of the Innova 2300.

The Innova 2300 uses an 18 x 30-inch platform, while the Innova 2350 uses a 24 x 36-inch platform.

The 2350 therefore offers greater total flask capacity but also occupies more laboratory space.

For laboratories that need high flask capacity while retaining a manageable benchtop footprint, the Innova 2300 provides an excellent middle ground.

Refurbishment & Testing by American Instrument Exchange

American Instrument Exchange tests used and refurbished orbital shakers before shipment.

For an Innova 2300, evaluation includes extended operation of the shaking mechanism across multiple setpoints to verify smooth operation and consistent performance.

Inspection may also include:

  • Motor operation

  • Drive mechanism

  • Bearings

  • Platform movement

  • Speed control

  • Digital display

  • Timer operation

  • Control keypad

  • Alarm functions

  • Electrical components

  • Power cord and grounding

  • General mechanical condition

The shaker is cleaned and prepared for laboratory use before shipment.

If a buyer has a specific flask load, speed, or operating requirement, American Instrument Exchange can work to simulate the intended conditions during testing when practical.

Refurbished Orbital Shakers from American Instrument Exchange

Purchasing a refurbished New Brunswick Innova 2300 can provide laboratories with the large-platform capability of a proven research-grade orbital shaker at substantially lower cost than purchasing comparable new equipment.

The Innova series has been widely used in biotechnology, microbiology, pharmaceutical, and academic laboratories, making refurbished units particularly attractive for startups, expanding laboratories, additional culture capacity, and facilities replacing an existing New Brunswick shaker.

American Instrument Exchange supplies refurbished orbital shakers, incubated shakers, laboratory incubators, centrifuges, refrigerators, freezers, ultra-low freezers, biosafety cabinets, and other equipment for biological research and production laboratories.

Shipping & Installation Considerations

At approximately 108 lb., the Innova 2300 is substantially heavier than a small benchtop mixer and should be installed on a sturdy, level laboratory bench or other surface capable of supporting both the shaker and the loaded platform.

Adequate clearance should be provided around the moving platform.

The shaker should be leveled and positioned so that a fully loaded platform cannot contact walls, shelving, other instruments, or laboratory fixtures during operation.

Large flasks and high shaking loads should always be distributed evenly across the platform.

Related Laboratory Equipment

Laboratories using the New Brunswick Innova 2300 frequently also require incubated shakers, refrigerated centrifuges, superspeed centrifuges, biosafety cabinets, CO2 incubators, laboratory refrigerators, laboratory freezers, ultra-low freezers, water baths, and other biological sample-processing equipment.

American Instrument Exchange offers new and refurbished laboratory equipment for biotechnology, pharmaceutical, academic, clinical research, process-development, and industrial laboratories.

New Brunswick Innova 2300 Frequently Asked Questions

What is the speed range of this New Brunswick Innova 2300?

This unit is identified as the 2-inch-orbit configuration, which New Brunswick specifies for operation from 25 to 300 rpm.

Why do some Innova 2300 specifications show 500 rpm?

New Brunswick manufactured two orbit configurations. The 1-inch-orbit Innova 2300 operates from 25–500 rpm, while the 2-inch-orbit model operates from 25–300 rpm.

What is the orbit diameter of this Innova 2300?

The American Instrument Exchange unit is identified with an approximately 2-inch / 50.8 mm circular orbit.

What size is the Innova 2300 platform?

The standard platform size is 18 x 30 inches / 46 x 76 cm.

How large of a flask can the Innova 2300 accommodate?

With the appropriate platform and clamps, the Innova 2300 can accommodate flasks as large as 6 liters.

How many 500 mL flasks fit on an Innova 2300?

A universal 18 x 30-inch platform can accommodate up to approximately 18 x 500 mL flasks. A dedicated 500 mL platform can accommodate up to approximately 24 flasks.

How many 1-liter flasks fit?

A universal platform can accommodate approximately 12 x 1 L flasks, while the appropriate dedicated platform can accommodate up to approximately 15.

Can the Innova 2300 hold 2-liter flasks?

Yes. Manufacturer documentation specifies capacity for approximately 8 x 2 L flasks on a universal platform or up to 12 on a dedicated platform.

Can the Innova 2300 hold Fernbach flasks?

Yes. Up to approximately six 2.8 L Fernbach flasks can be accommodated with the appropriate platform configuration.

Can the Innova 2300 hold 6-liter flasks?

Yes. Appropriate platform configurations can accommodate up to four 6 L flasks.

Is the Innova 2300 an incubated shaker?

No. It is an open-air orbital platform shaker and does not provide its own temperature control.

Can the Innova 2300 be placed in a cold room?

Yes, provided the operating environment remains within manufacturer specifications. New Brunswick specifies operation from approximately 0°C to 60°C and up to 90% relative humidity, non-condensing.

Is the Innova 2300 suitable for bacterial culture?

Yes. The Innova platform is particularly well suited for bacterial and yeast cultivation, recombinant protein expression, microbial culture expansion, and other shake-flask applications.

Is it useful for protein-expression workflows?

Yes. Its ability to process multiple medium and large Erlenmeyer flasks makes it useful for expanding bacterial or yeast cultures used for recombinant protein production.

Does the Innova 2300 have a timer?

Yes. The digital timer can be programmed from approximately 1 minute to 99.9 hours, or disabled for continuous operation.

Does it restart after a power failure?

Yes. The Innova 2300 retains setpoints in nonvolatile memory and is designed to restart automatically following an unintended power interruption.

Does the shaker have speed alarms?

Yes. Audible and visual alarms indicate when actual shaking speed deviates by more than approximately 5 rpm from the selected setpoint.

What type of motor does the Innova 2300 use?

The shaker uses a 1/8 HP brushless DC motor driving a counterbalanced eccentric ball-bearing mechanism.

What are the dimensions of the Innova 2300?

The manufacturer specifies approximately 29"W x 22.25"D x 6.4"H for the shaker body.

How much does the Innova 2300 weigh?

Manufacturer documentation lists a net weight of approximately 108 lb. / 49 kg.

Does the Innova 2300 include a platform?

Platform and clamp configuration can vary between individual used units. Buyers should confirm the platform and accessories included with SKU 4835J SHAKER before purchase.

What warranty is included?

This used and reconditioned New Brunswick Innova 2300 includes a 90-day warranty from American Instrument Exchange.

Click Here to see the New Brunswick Innova 2300 on the American Instrument Exchange YouTube channel.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.