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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

VACUUBRAND ME 2C NT Chemistry Diaphragm Pump - NEW

Fully Tested & Warrantied*
Brand : VACUUBRAND
Product Code : SKU 5920CCC VAC PUMP
Size: $2685.00
Color: 04-08-2024

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

VACUUBRAND ME 2C NT Chemistry Diaphragm Vacuum Pump – Brand New

The VACUUBRAND ME 2C NT Chemistry Diaphragm Vacuum Pump is a chemically resistant, oil-free laboratory vacuum pump designed for vacuum filtration, solid-phase extraction, multi-port vacuum manifolds, aspiration, compatible vacuum ovens, evacuation, and continuous pumping of chemically aggressive gases and vapors. Featuring a single-head, single-stage chemistry diaphragm design, the ME 2C NT reaches an ultimate vacuum of 70 mbar (52 Torr) while delivering maximum pumping speed of 1.4 cfm at 60 Hz.

This brand-new VACUUBRAND ME 2C NT is available from American Instrument Exchange and is particularly well suited for laboratories that need more pumping capacity than a small single-station chemistry pump while remaining in the moderate-vacuum range. Its combination of chemical resistance, oil-free operation, quiet performance, and compact dimensions makes the ME 2C NT an excellent choice for pharmaceutical, biotechnology, analytical chemistry, environmental, academic, and industrial laboratories.

VACUUBRAND ME 2C NT Chemistry Diaphragm Pump Key Features

  • Brand-new VACUUBRAND ME 2C NT chemistry diaphragm vacuum pump

  • Oil-free laboratory vacuum technology

  • Designed for chemically aggressive gases and vapors

  • 70 mbar / 52 Torr ultimate vacuum

  • 1.4 cfm maximum pumping speed at 60 Hz

  • 2.1 m³/h maximum pumping speed at 50 Hz

  • Single-head, single-stage diaphragm design

  • Outstanding chemical resistance

  • Excellent vapor tolerance

  • High performance even near ultimate vacuum

  • Well suited for vacuum filtration

  • Excellent for solid-phase extraction

  • Supports medium-throughput multi-port vacuum manifolds

  • Suitable for compatible vacuum ovens

  • Quiet operation at approximately 45 dBA

  • Very low vibration

  • Maintenance-free drive system

  • Long diaphragm service life

  • Compact benchtop design

  • NRTL-certified U.S. configuration

  • Supplied completely assembled and ready for use

  • Available brand new from American Instrument Exchange

VACUUBRAND ME 2C NT Chemistry Diaphragm Pump Overview

The VACUUBRAND ME 2C NT is engineered for laboratories that require moderate vacuum combined with chemical resistance and useful gas throughput.

Its single-stage diaphragm design provides an advantageous balance of pumping speed and ultimate vacuum. At 60 Hz, the ME 2C NT delivers approximately 1.4 cfm, while ultimate vacuum reaches 70 mbar / 52 Torr.

This performance range is particularly well suited for filtration, solid-phase extraction, aspiration, multi-port manifolds, vacuum ovens, and general evacuation applications where deep vacuum is unnecessary.

Unlike the standard ME 2 NT, the ME 2C NT is specifically designed as a chemistry diaphragm pump, making it more appropriate for applications where solvent vapors, reagent vapors, or other chemically demanding gases may enter the vacuum line.

The pump operates completely oil-free, eliminating oil changes, oil mist, oil backstreaming, and the possibility of solvent contamination of an oil reservoir.

VACUUBRAND ME 2C NT Key Specifications

Specification Details
Manufacturer VACUUBRAND
Model ME 2C NT
Equipment Type Chemistry Diaphragm Vacuum Pump
U.S. Article Number 20730103
Pump Design Oil-Free Chemistry Diaphragm
Number of Heads 1
Number of Stages 1
Maximum Pumping Speed at 60 Hz 1.4 cfm
Maximum Pumping Speed at 50 Hz 2.1 m³/h
Ultimate Vacuum 70 mbar / 52 Torr
Maximum Back Pressure 1.1 bar absolute
Inlet Connection Hose Nozzle DN 8–10 mm
Outlet Connection Hose Nozzle DN 8–10 mm
Rated Motor Power 0.18 kW / 180 W
Rated Motor Speed 1500 rpm at 50 Hz / 1800 rpm at 60 Hz
Operating Ambient Temperature 10°C to 40°C
Storage Temperature -10°C to 60°C
Dimensions (L × W × H) 243 × 211 × 198 mm (9.6 × 8.3 × 7.8 in.)
Weight 10.2 kg (22.5 lb)
Sound Pressure Level Approximately 45 dBA
Protection Class IP40
ATEX Conformity II 3/- G Ex h IIC T3 Gc X, Internal Atmosphere Only
U.S. Electrical Requirements 100–115 VAC, 50/60 Hz; 120 VAC, 60 Hz
Certification NRTL Certified
Condition Brand New

Energy Efficiency & Operating Costs

The VACUUBRAND ME 2C NT uses a 180-watt motor and completely oil-free pumping mechanism.

Because the pump requires no vacuum oil, laboratories eliminate oil purchases, routine oil changes, contaminated-oil disposal, oil mist, and oil backstreaming into laboratory apparatus.

This is especially valuable in chemical workflows. Solvent vapors and reagent vapors can contaminate oil in rotary vane pumps, increasing maintenance requirements and degrading vacuum performance. The oil-free diaphragm design of the ME 2C NT avoids that issue entirely.

The maintenance-free drive and long diaphragm life further help reduce routine service costs, while the pump's moderate power requirements make it economical for everyday benchtop use.

Specifications compiled from current VACUUBRAND manufacturer literature and American Instrument Exchange product information.

Common Applications

The VACUUBRAND ME 2C NT is particularly well suited for vacuum filtration, solid-phase extraction, multi-port vacuum manifolds, aspiration, compatible vacuum ovens, evacuation, degassing, and continuous pumping of chemically aggressive gases and vapors.

Its 1.4 cfm pumping speed gives it sufficient capacity for medium-throughput applications and several compatible parallel vacuum connections.

Ideal Laboratory Types

The ME 2C NT is an excellent choice for pharmaceutical research laboratories, biotechnology companies, analytical chemistry facilities, environmental testing laboratories, organic chemistry groups, university research laboratories, contract research organizations, food and beverage testing laboratories, and industrial quality-control departments.

It is particularly useful where laboratories need a shared chemically resistant vacuum source for multiple moderate-vacuum workflows.

Chemical Resistance & Vapor Handling

Chemical resistance is the principal reason to choose the ME 2C NT over the standard ME 2 NT.

The ME 2C NT is specifically engineered for chemically aggressive gases and vapors, making it appropriate for workflows where solvents, reagents, or other corrosive vapors may reach the vacuum pump.

Because the system operates without vacuum oil, process vapors cannot contaminate an oil reservoir. This helps simplify maintenance and makes the pump particularly attractive for chemistry-intensive sample preparation.

Chemical compatibility should always be confirmed for the exact substances, concentrations, temperatures, and operating conditions involved.

Vacuum Filtration Performance

Vacuum filtration is one of the strongest applications for the ME 2C NT.

Its 1.4 cfm pumping speed at 60 Hz provides more capacity than smaller single-station pumps while maintaining the chemical resistance required for many laboratory filtration workflows.

Typical applications include:

  • Buchner funnel filtration

  • Membrane filtration

  • Chemical sample filtration

  • Pharmaceutical sample preparation

  • Environmental testing

  • Microbiological filtration

  • Solvent-resistant filtration

  • Solid-phase extraction

For laboratories handling chemically aggressive filtrates or vapors, the ME 2C NT provides an important material-compatibility advantage over a general-purpose diaphragm pump.

Solid-Phase Extraction

VACUUBRAND specifically identifies filtration and solid-phase extraction as application examples for the ME 2C NT.

Solid-phase extraction often requires a steady moderate vacuum to pull samples through cartridges or manifold positions without excessive flow.

The ME 2C NT provides a compact oil-free vacuum source for SPE manifolds while offering greater chemical resistance than standard general-purpose pumps.

Multi-Port Vacuum Manifolds

The ME 2C NT is powerful enough for parallel operation of several compatible applications, making it useful as a shared vacuum source for multi-port manifolds.

Potential uses include:

  • Multiple filtration stations

  • SPE manifolds

  • Aspiration lines

  • Sample-preparation benches

  • Vacuum flasks

  • Parallel analytical workflows

Actual performance at each port depends on manifold design, tubing size, gas load, leaks, and the number of active connections.

ME 2C NT for Vacuum Ovens

VACUUBRAND also identifies vacuum ovens as a typical application for this class of one-stage chemistry diaphragm pump.

The ME 2C NT is best suited for ovens requiring moderate vacuum rather than deep vacuum.

Reducing chamber pressure lowers the boiling point of water and suitable volatile materials, helping accelerate drying at reduced temperatures.

Users should always verify that the oven's required ultimate pressure, chamber volume, pumping-speed requirement, and chemical vapor load are compatible with the ME 2C NT.

Oil-Free Vacuum Technology

The ME 2C NT uses a completely oil-free diaphragm pumping mechanism.

This provides several important advantages:

  • No routine vacuum oil changes

  • No oil mist

  • No oil backstreaming

  • No solvent-contaminated oil disposal

  • Reduced maintenance

  • Clean vacuum generation

  • Better suitability for chemically aggressive vapor streams

For moderate-vacuum chemistry applications, this can make the ME 2C NT much easier to own and operate than an oversized oil-sealed vacuum pump.

ME 2C NT vs. ME 2 NT

The ME 2C NT and ME 2 NT occupy almost the same vacuum-performance class, but they differ significantly in chemical compatibility.

Both provide approximately 1.4 cfm at 60 Hz and reach approximately 70 mbar ultimate vacuum.

The ME 2 NT is a general-purpose diaphragm pump intended for compatible non-corrosive gases and vapors.

The ME 2C NT is the chemistry-resistant version, making it better suited for solvent vapors and chemically demanding laboratory processes.

For ordinary filtration and evacuation, the ME 2 NT may be sufficient. For chemistry applications, the ME 2C NT is generally the better choice.

ME 2C NT vs. ME 1C

The ME 1C and ME 2C NT are both chemistry diaphragm pumps but provide different levels of throughput.

The ME 1C provides approximately 0.5 cfm at 60 Hz and reaches roughly 100 mbar.

The ME 2C NT provides approximately 1.4 cfm at 60 Hz and reaches 70 mbar.

For one filtration flask or an individual workstation, the ME 1C may be adequate.

For medium-throughput filtration, SPE manifolds, or several parallel chemistry applications, the ME 2C NT provides substantially more pumping capacity.

ME 2C NT vs. ME 4C NT

The ME 2C NT and ME 4C NT both provide approximately 70 mbar ultimate vacuum, but the ME 4C NT offers significantly greater pumping speed.

The ME 2C NT provides approximately 1.4 cfm at 60 Hz.

The ME 4C NT provides approximately 2.6 cfm at 60 Hz.

For medium-throughput laboratory workflows, the ME 2C NT provides a compact and efficient solution. For higher-throughput manifolds or more simultaneous applications, the ME 4C NT is better suited.

ME 2C NT vs. MZ 2C NT

The ME 2C NT and MZ 2C NT illustrate the tradeoff between gas throughput and vacuum depth.

The ME 2C NT is a one-stage pump reaching 70 mbar.

The MZ 2C NT is a two-stage pump reaching approximately 7 mbar.

Both are chemistry-resistant and oil-free.

For filtration, SPE, aspiration, and moderate-vacuum manifolds, the ME 2C NT is a strong choice.

For rotary evaporation, vacuum concentration, solvent evaporation, and other processes requiring substantially deeper vacuum, the MZ 2C NT is more appropriate.

Recommended Laboratory Applications

The VACUUBRAND ME 2C NT is recommended for:

  • Vacuum filtration

  • Solid-phase extraction

  • Chemical sample filtration

  • Multi-port vacuum manifolds

  • Aspiration systems

  • Compatible vacuum ovens

  • Environmental sample preparation

  • Pharmaceutical sample preparation

  • Degassing

  • Evacuation

  • Chemical-vapor pumping

  • Parallel moderate-vacuum workflows

  • General chemistry laboratory vacuum

Application suitability should always be evaluated according to required pressure, pumping speed, chemical compatibility, manifold design, vapor load, and process conditions.

Why Choose the VACUUBRAND ME 2C NT?

The ME 2C NT is a strong choice when a laboratory needs more capacity than an ME 1C but does not require the higher flow of an ME 4C NT or the deeper vacuum of an MZ 2C NT.

Its combination of:

  • 1.4 cfm pumping speed

  • 70 mbar ultimate vacuum

  • Chemistry-resistant construction

  • Oil-free operation

  • 180-watt motor

  • Approximately 45 dBA sound level

  • Compact 9.6" × 8.3" × 7.8" footprint

makes it particularly well suited for medium-throughput chemistry vacuum applications.

Brand-New VACUUBRAND Vacuum Pumps from American Instrument Exchange

American Instrument Exchange offers the VACUUBRAND ME 2C NT brand new, giving laboratories access to current VACUUBRAND chemistry diaphragm technology from an established laboratory equipment supplier.

American Instrument Exchange offers a growing selection of VACUUBRAND vacuum pumps for different laboratory requirements, including general-purpose ME pumps, chemistry-resistant ME and MZ pumps, deep-vacuum MD pumps, VARIO automatic-control systems, rotary vane pumps, and Chemistry-HYBRID models.

This range allows laboratories to select a vacuum pump based on actual pressure, pumping-speed, chemical-resistance, and process requirements.

Shipping and Installation Considerations

The U.S. VACUUBRAND ME 2C NT, article number 20730103, is supplied completely assembled and ready for laboratory use. VACUUBRAND specifies 100–115 VAC at 50/60 Hz and 120 VAC at 60 Hz for the U.S. configuration.

Both the inlet and outlet use DN 8–10 mm hose nozzle connections.

Vacuum tubing should be rated for vacuum service and chemically compatible with the gases and vapors being processed.

For processes involving hazardous, toxic, flammable, or highly condensable vapors, laboratories should evaluate suitable inlet separators, traps, exhaust condensers, ventilation, and other process-specific controls.

Related Laboratory Equipment

Laboratories purchasing chemistry diaphragm pumps frequently also require filtration manifolds, solid-phase extraction systems, vacuum ovens, aspiration equipment, rotary evaporators, analytical balances, vacuum concentrators, cold traps, and chemical fume hoods.

American Instrument Exchange offers new and refurbished laboratory equipment for pharmaceutical research, biotechnology, analytical chemistry, environmental testing, academic research, organic chemistry, and industrial R&D.

VACUUBRAND ME 2C NT Frequently Asked Questions

What is the VACUUBRAND ME 2C NT primarily used for?

The ME 2C NT is particularly well suited for vacuum filtration, solid-phase extraction, multi-port manifolds, compatible vacuum ovens, evacuation, and continuous oil-free pumping of chemically aggressive gases and vapors.

What is the ultimate vacuum of the ME 2C NT?

The ME 2C NT reaches an ultimate vacuum of 70 mbar, or approximately 52 Torr.

What is the pumping speed of the ME 2C NT?

Maximum pumping speed is approximately 1.4 cfm at 60 Hz or 2.1 m³/h at 50 Hz.

Is the ME 2C NT oil-free?

Yes. The ME 2C NT uses a completely oil-free chemistry diaphragm pumping mechanism.

Is the ME 2C NT chemically resistant?

Yes. VACUUBRAND specifically describes the ME 2C NT as providing outstanding chemical resistance, making it appropriate for chemically demanding gases and vapors.

How many pump heads and stages does the ME 2C NT have?

The ME 2C NT has one diaphragm head and one pumping stage.

Can the ME 2C NT be used for filtration?

Yes. VACUUBRAND specifically identifies filtration and solid-phase extraction as application examples for the ME 2C NT.

Can the ME 2C NT run multiple vacuum applications?

Yes. VACUUBRAND describes the pump as powerful enough for parallel operation of several applications, depending on gas load and system design.

Can the ME 2C NT be used with a vacuum oven?

Yes. One-stage diaphragm pumps in this performance class are intended for compatible vacuum ovens requiring moderate vacuum.

What is the difference between the ME 2C NT and ME 2 NT?

Both provide similar pumping speed and ultimate vacuum, but the ME 2C NT is designed for chemically aggressive gases and vapors, while the standard ME 2 NT is a general-purpose diaphragm pump.

What is the difference between the ME 2C NT and ME 1C?

The ME 2C NT provides substantially greater pumping capacity and somewhat deeper vacuum, making it better suited for medium-throughput filtration and multiple parallel applications.

What is the difference between the ME 2C NT and ME 4C NT?

Both reach approximately 70 mbar, but the ME 4C NT provides nearly twice the pumping speed. The ME 2C NT is the more compact medium-throughput option.

What is the difference between the ME 2C NT and MZ 2C NT?

The ME 2C NT prioritizes moderate-vacuum throughput, while the MZ 2C NT uses two stages to reach approximately 7 mbar, making it better suited for evaporation and concentration.

How quiet is the ME 2C NT?

VACUUBRAND specifies a sound pressure level of approximately 45 dBA.

What are the dimensions of the ME 2C NT?

The pump measures approximately 9.6" L × 8.3" W × 7.8" H and weighs approximately 22.5 lb.

What are the electrical requirements for the U.S. ME 2C NT?

The U.S. version supports 100–115 VAC at 50/60 Hz and 120 VAC at 60 Hz.

Is this VACUUBRAND ME 2C NT refurbished or used?

No. This VACUUBRAND ME 2C NT Chemistry Diaphragm Vacuum Pump is brand new, not refurbished or previously used, and is available from American Instrument Exchange.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.