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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

VACUUBRAND MZ 2C NT +2AK Chemistry Diaphragm Pump - NEW

Fully Tested & Warrantied*
Brand : VACUUBRAND
Product Code : SKU 5920F VAC PUMP
Size: $5720.00
Color: 04-08-2024

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

VACUUBRAND MZ 2C NT +2AK Chemistry Diaphragm Vacuum Pump System – Brand New

The VACUUBRAND MZ 2C NT +2AK Chemistry Diaphragm Vacuum Pump System is a chemically resistant, oil-free laboratory vacuum system designed for evaporation, vacuum concentration, gel drying, filtration, evacuation, and pumping gases and vapors in chemical, biological, pharmaceutical, and research laboratories. Combining the proven two-stage MZ 2C NT chemistry diaphragm pump with inlet and outlet separators for liquid and condensate management, the MZ 2C NT +2AK provides dependable vacuum performance while helping protect the pump and connected laboratory equipment from entrained liquids.

With an ultimate vacuum of 7 mbar (5 Torr) and maximum pumping speed of 1.4 cfm at 60 Hz, the MZ 2C NT +2AK provides substantially deeper vacuum than general-purpose filtration pumps while maintaining the chemical resistance and low-maintenance advantages of oil-free diaphragm technology. This brand-new VACUUBRAND MZ 2C NT +2AK chemistry vacuum system is available from American Instrument Exchange for laboratories seeking a durable vacuum source for routine solvent, concentration, filtration, and sample-preparation workflows.

VACUUBRAND MZ 2C NT +2AK Chemistry Vacuum System Key Features

  • Brand-new VACUUBRAND MZ 2C NT +2AK chemistry vacuum system

  • Oil-free, chemically resistant diaphragm pump technology

  • 7 mbar / 5 Torr ultimate vacuum

  • 1.4 cfm maximum pumping speed at 60 Hz

  • Two-stage, two-head diaphragm pump

  • Excellent chemical resistance and vapor tolerance

  • Protective inlet separator (AK) for particles and liquid droplets

  • Outlet separator for condensate collection

  • Outlet separator helps prevent condensate backflow toward the pump

  • Optimized vacuum performance with gas ballast for condensate purging

  • Excellent performance even at low pressures

  • Quiet operation at approximately 45 dBA

  • Very low vibration

  • Maintenance-free drive system

  • Long diaphragm and valve service life

  • Compact integrated laboratory vacuum system

  • NRTL-certified U.S. configuration

  • Available brand new from American Instrument Exchange

VACUUBRAND MZ 2C NT +2AK Chemistry Vacuum System Overview

The VACUUBRAND MZ 2C NT +2AK is designed for laboratory applications where chemical resistance, deeper diaphragm-pump vacuum, and condensate management are more important than sophisticated electronic vacuum control.

At the heart of the system is the MZ 2C NT, a two-stage chemistry diaphragm pump capable of reaching 7 mbar ultimate vacuum. This pressure range makes the system suitable for applications that require considerably more vacuum than routine filtration pumps such as the VACUUBRAND ME 1 or ME 1C.

The +2AK configuration adds separators at both the inlet and outlet, providing an important advantage for laboratory processes involving liquids and condensable vapors.

The protective glass inlet separator captures liquid droplets and particles before they can enter the pump. At the exhaust side, a second separator collects condensate, helps prevent condensate from flowing backward toward the pump, and contributes to quiet exhaust operation. VACUUBRAND specifically describes this configuration as appropriate for vacuum concentrators, gel dryers, filtration, evaporation, and pumping gases and vapors in chemical, biological, and pharmaceutical laboratories.

VACUUBRAND MZ 2C NT +2AK Key Specifications

Specification Details
Manufacturer VACUUBRAND
Model MZ 2C NT +2AK
Equipment Type Chemistry Diaphragm Vacuum System
U.S. Article Number 20732503
Pump Design Oil-Free Chemistry Diaphragm
Number of Heads 2
Number of Stages 2
Maximum Pumping Speed at 60 Hz 1.4 cfm
Maximum Pumping Speed at 50 Hz 2.0 m³/h
Ultimate Vacuum 7 mbar / 5 Torr
Ultimate Vacuum with Gas Ballast 12 mbar / 9 Torr
Maximum Back Pressure 1.1 bar absolute
Inlet Separator Protective-Coated Glass AK Separator
Outlet Separator Condensate Collection Separator
Inlet Connection Hose Nozzle DN 8–10 mm
Outlet Connection Hose Nozzle DN 8–10 mm
Rated Motor Power 0.18 kW / 180 W
Rated Motor Speed 1500 rpm at 50 Hz / 1800 rpm at 60 Hz
Operating Ambient Temperature 10°C to 40°C
Storage Temperature -10°C to 60°C
Dimensions (L × W × H) 319 × 243 × 309 mm (12.6 × 9.6 × 12.2 in.)
Weight 13.6 kg (30.0 lb)
Sound Pressure Level Approximately 45 dBA
Protection Class IP40
U.S. Electrical Requirements 100–115 VAC, 50/60 Hz; 120 VAC, 60 Hz
Certification NRTL C/US on U.S. Configuration
Condition Brand New

Energy Efficiency & Operating Costs

The MZ 2C NT +2AK uses a 180-watt motor and completely oil-free diaphragm pumping mechanism. Because no vacuum pump oil is required, laboratories eliminate routine oil changes, oil disposal, oil mist, and the possibility of oil backstreaming into connected laboratory equipment.

The diaphragm design also incorporates a maintenance-free drive system engineered for long diaphragm and valve life. For laboratories regularly handling chemical vapors, eliminating an oil reservoir also removes one of the principal maintenance concerns associated with conventional rotary vane pumps: solvent contamination of the pump oil.

The inlet separator can further contribute to long-term reliability by intercepting droplets and particles before they reach the pump, while the exhaust-side separator collects condensate rather than allowing it to migrate back into the pumping system.

Specifications compiled from current VACUUBRAND manufacturer literature and American Instrument Exchange product information.

Common Applications

The VACUUBRAND MZ 2C NT +2AK is particularly well suited for vacuum concentrators, centrifugal vacuum concentrators, gel dryers, vacuum filtration, solid-phase extraction, evaporation, evacuation, degassing, and pumping gases and vapors in chemical, biological, and pharmaceutical laboratories.

Its 7 mbar ultimate vacuum also makes the system useful for many evaporation and concentration applications that require deeper vacuum than a basic filtration pump can provide.

Ideal Laboratory Types

The MZ 2C NT +2AK is an excellent choice for pharmaceutical research laboratories, biotechnology companies, university research facilities, molecular biology laboratories, analytical chemistry groups, organic chemistry laboratories, environmental testing facilities, contract research organizations, and industrial R&D laboratories.

It is especially useful in laboratories operating vacuum concentrators, gel dryers, filtration manifolds, evaporation systems, and other equipment where liquid droplets or condensate may occasionally reach the vacuum line.

Chemical Resistance & Vapor Tolerance

The MZ 2C NT series is specifically designed for chemistry vacuum applications, providing substantially greater resistance to chemical vapors than general-purpose diaphragm pumps.

This makes the MZ 2C NT +2AK particularly useful where a laboratory needs oil-free vacuum but expects the pump to encounter solvent or reagent vapors during normal operation.

The system also provides an ultimate vacuum of 12 mbar with gas ballast, allowing condensable vapors to be purged while maintaining useful process vacuum. Chemical compatibility should always be evaluated for the particular chemicals, concentrations, and operating conditions involved.

Dual Separators for Liquid & Condensate Protection

The +2AK configuration is the key feature distinguishing this vacuum system from a standalone MZ 2C NT pump.

The inlet-side AK separator is constructed from protective-coated glass and is designed to retain particles and liquid droplets before they enter the vacuum pump. This provides an important safeguard in applications where accidental aspiration, foaming, or liquid carryover could otherwise reach the diaphragm heads.

The exhaust-side separator performs a different function. It collects condensate leaving the pump and helps prevent condensate from flowing backward toward the pump.

Together, the two separators make the MZ 2C NT +2AK particularly attractive for real-world laboratory processes where liquid management and pump protection are important.

MZ 2C NT +2AK for Vacuum Concentrators

VACUUBRAND specifically identifies vacuum concentrators as a typical application for the MZ 2C NT +2AK.

Vacuum concentration removes solvent from samples by reducing pressure, often in combination with centrifugal force and controlled heating. The MZ 2C NT +2AK's 7 mbar ultimate vacuum supports evaporation of many commonly encountered laboratory solvents, while its chemistry-resistant diaphragm design handles solvent vapors without requiring vacuum pump oil.

The inlet and outlet separators provide additional protection in concentration workflows where condensed solvent or accidental liquid carryover may be encountered.

MZ 2C NT +2AK for Gel Dryers

The MZ 2C NT +2AK is also well suited for laboratory gel dryers.

Gel drying requires stable vacuum to remove moisture while preserving electrophoresis gels for imaging, documentation, autoradiography, or long-term storage. The MZ 2C NT provides significantly more vacuum than a simple filtration pump while maintaining quiet, oil-free operation suitable for molecular biology and biochemistry laboratories.

MZ 2C NT +2AK for Vacuum Filtration

Although the MZ 2C NT +2AK provides substantially deeper vacuum than is necessary for many filtration procedures, it can also support vacuum filtration, membrane filtration, solid-phase extraction, and vacuum manifold applications.

The inlet separator is especially useful in these applications because it provides additional protection against accidental aspiration of liquid into the pump.

For laboratories performing only straightforward single-station filtration, a smaller ME 1 or ME 1C may be more economical. The MZ 2C NT +2AK becomes particularly attractive when the same vacuum system will also support deeper-vacuum concentration, drying, or evaporation processes.

MZ 2C NT +2AK vs. MZ 2C VARIO Select

Both systems use chemically resistant, oil-free diaphragm technology and reach approximately 7 mbar ultimate vacuum, but they are optimized for different workflows.

The MZ 2C NT +2AK is a fixed-speed chemistry vacuum system featuring inlet and outlet separators. Its strengths are simplicity, chemical resistance, liquid protection, condensate collection, and reliable vacuum for concentrators, gel dryers, filtration, and general evaporation.

The MZ 2C VARIO select adds variable-speed operation and an electronic VACUU·SELECT controller capable of automatically detecting solvent boiling pressure and regulating vacuum. It is therefore the stronger choice for processes such as rotary evaporation where precise, automated pressure control is particularly valuable.

For a laboratory needing robust fixed-speed chemical vacuum with enhanced liquid and condensate management, the MZ 2C NT +2AK is an excellent solution.

MZ 2C NT +2AK vs. ME 1C

The ME 1C and MZ 2C NT +2AK are both chemistry-resistant diaphragm vacuum pumps, but their vacuum capabilities differ substantially.

The ME 1C reaches approximately 100 mbar and is particularly well suited for routine filtration, aspiration, and moderate-vacuum applications.

The MZ 2C NT +2AK reaches 7 mbar, allowing it to support vacuum concentration, gel drying, evaporation, and other applications requiring considerably deeper vacuum. It also adds dedicated inlet and outlet separators for liquid and condensate management.

For simple filtration, the ME 1C may be all that is necessary. For laboratories needing a more versatile chemistry vacuum source capable of supporting multiple types of laboratory equipment, the MZ 2C NT +2AK offers substantially greater capability.

Recommended Laboratory Applications

The VACUUBRAND MZ 2C NT +2AK is recommended for vacuum concentrators, centrifugal concentrators, gel dryers, vacuum filtration, membrane filtration, solid-phase extraction, evaporation, degassing, evacuation of laboratory apparatus, and general chemical-vapor pumping.

For applications where solvent recovery through active outlet condensation is a priority, laboratories should consider an appropriately configured VACUUBRAND chemistry vacuum system with an emission condenser.

Brand-New VACUUBRAND Vacuum Pumps from American Instrument Exchange

American Instrument Exchange offers the VACUUBRAND MZ 2C NT +2AK brand new, providing laboratories with current VACUUBRAND chemistry diaphragm vacuum technology from an established laboratory equipment supplier.

The growing VACUUBRAND selection at American Instrument Exchange includes general-purpose diaphragm pumps, chemistry-resistant diaphragm pumps, variable-speed vacuum systems, two-stage rotary vane pumps, and Chemistry-HYBRID pumps. This allows laboratories to select the appropriate vacuum technology for filtration, evaporation, concentration, drying, distillation, freeze drying, and fine-vacuum research rather than relying on one pump type for every application.

Shipping and Installation Considerations

The VACUUBRAND MZ 2C NT +2AK is supplied as a completely assembled pumping unit ready for use, with the inlet and outlet separators integrated into the system.

The U.S. model uses 100–115 VAC at 50/60 Hz or 120 VAC at 60 Hz and includes a U.S. mains cable. Both the inlet and outlet use DN 8–10 mm hose nozzle connections. Vacuum tubing should be appropriately rated for vacuum service and chemically compatible with the substances being processed.

The system should be installed where the separators remain accessible for inspection and draining. When hazardous, flammable, toxic, or corrosive vapors are processed, laboratories should evaluate appropriate exhaust routing, ventilation, vapor collection, and other engineering controls for their specific application.

Related Laboratory Equipment

Laboratories purchasing chemistry diaphragm vacuum systems often also require vacuum concentrators, gel dryers, rotary evaporators, vacuum ovens, filtration systems, cold traps, recirculating chillers, analytical balances, freeze dryers, and chemical fume hoods. American Instrument Exchange offers new and refurbished laboratory equipment for pharmaceutical research, biotechnology, analytical chemistry, molecular biology, organic chemistry, and industrial R&D.

VACUUBRAND MZ 2C NT +2AK Frequently Asked Questions

What is the VACUUBRAND MZ 2C NT +2AK primarily used for?

The MZ 2C NT +2AK is well suited for vacuum concentrators, gel dryers, filtration, evacuation, evaporation, and pumping gases and vapors.

What is the ultimate vacuum of the MZ 2C NT +2AK?

The MZ 2C NT +2AK reaches an ultimate vacuum of 7 mbar, or approximately 5 Torr. With gas ballast, the specified ultimate vacuum is 12 mbar / 9 Torr.

What is the pumping speed of the MZ 2C NT +2AK?

Maximum pumping speed is 1.4 cfm at 60 Hz or 2.0 m³/h at 50 Hz.

What does +2AK mean on the MZ 2C NT?

The +2AK configuration adds separators at both the inlet and outlet. The protective-coated glass inlet separator traps particles and liquid droplets, while the outlet separator collects condensate and helps prevent it from flowing back toward the pump.

Is the MZ 2C NT +2AK oil-free?

Yes. It uses oil-free chemistry diaphragm pump technology, eliminating routine vacuum oil changes, oil mist, and oil backstreaming.

Is the MZ 2C NT +2AK chemically resistant?

Yes. VACUUBRAND designed the system for excellent chemical resistance and vapor tolerance in chemical, biological, and pharmaceutical laboratory applications. Compatibility should still be confirmed for the specific chemicals used.

Can the MZ 2C NT +2AK be used with a vacuum concentrator?

Yes. Vacuum concentrators are one of the primary applications for this system. Its 7 mbar ultimate vacuum, chemical resistance, and condensate-management system make it particularly well suited for concentration workflows.

Can the MZ 2C NT +2AK be used with a gel dryer?

Yes. The MZ 2C NT +2AK is well suited for laboratory gel dryers and provides deeper vacuum than a basic filtration pump while maintaining quiet, oil-free operation.

Can it be used for vacuum filtration?

Yes. The system is suitable for vacuum filtration and offers the additional benefit of an inlet separator that can help protect the pump from accidentally aspirated liquid.

Does the MZ 2C NT +2AK automatically control vacuum?

No. The standard MZ 2C NT +2AK is a fixed-speed vacuum system without the automatic VACUU·SELECT process controller found on VARIO select models.

What is the difference between the MZ 2C NT +2AK and MZ 2C VARIO select?

Both reach approximately 7 mbar, but the MZ 2C NT +2AK emphasizes liquid protection and condensate collection through its two separators, while the MZ 2C VARIO select emphasizes automatic electronic vacuum regulation and variable-speed operation.

What are the electrical requirements for the U.S. MZ 2C NT +2AK?

The U.S. version supports 100–115 VAC, 50/60 Hz and 120 VAC, 60 Hz.

How loud is the MZ 2C NT +2AK?

The system operates at approximately 45 dBA, making it a quiet choice for routine use in occupied laboratories.

Is this VACUUBRAND MZ 2C NT +2AK refurbished or used?

No. This VACUUBRAND MZ 2C NT +2AK Chemistry Diaphragm Vacuum Pump System is brand new, not refurbished or previously used, and is available from American Instrument Exchange.

Testing Procedures for Used and Refurbished Laboratory Equipment

Ensure Accuracy, Safety, and Dependable Performance Across Applications

At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.

Why Testing Used Lab Equipment Is Essential

Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:

• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features

Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.

Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.

Key Testing Procedures for Refurbished and Used Laboratory Equipment

1. Initial Visual Inspection

• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged

2. Functional Startup and Operational Testing

• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions

3. Testing and Performance Verification

• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type

4. Mechanical and Electrical System Testing

• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance

5. Safety and Compliance Checks

• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable

6. Final Quality Assurance and Documentation

• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery

Trusted Quality from American Instrument Exchange

With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.

Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.

Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange

At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.

Why Choose Refurbished Lab Equipment from American Instrument Exchange?

• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience

Step-by-Step Refurbishment Protocol

Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:

1. Initial Intake & Inspection

• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters

3. Mechanical and Electrical Repair

• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies

4. Functional System Testing

• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability

5. Testing and Performance Verification

• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles

6. Safety and Compliance Checks

• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification

7. Final Quality Assurance and Documentation

• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing  results, and repair logs
• Final cleaning and visual inspection

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.

Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.