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LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details
LAB EQUIPMENT REPAIRS, INCLUDING ULTRALOW FREEZERS, FRIDGES, CENTRIFUGES AND MORE - Click here for details

Thermo Scientific 1377 Biosafety Cabinet

Fully Tested & Warrantied*
Brand : Thermo
Product Code : SKU 0870W BIO CAB

Shipping

All products ship from our 30,000 sq. ft. Haverhill, MA warehouse

Thermo Scientific 1377 6' Class II Type A2 Biosafety Cabinet

Refurbished Thermo Scientific 1377 Biosafety Cabinet for Sale

The Thermo Scientific 1377 is a 6-foot Class II Type A2 biosafety cabinet designed for laboratories requiring a large, durable work area for cell culture, microbiology, pharmaceutical research, biotechnology, and other contamination-sensitive applications. Part of Thermo Scientific's proven 1300 Series A2 platform, the 1377 combines an expansive workspace with a one-piece stainless steel interior, energy-efficient DC blower technology, real-time airflow monitoring, and ergonomic features designed for extended daily use.

With approximately 71 inches of interior working width and a 10-inch sash opening, the Thermo 1377 provides substantially more room than conventional 4-foot cabinets. The additional workspace can accommodate larger culture vessels, multiple sample racks, pipettes, small laboratory instruments, and complex workflows without unnecessarily crowding the work surface. This makes the 1377 particularly attractive for high-throughput laboratories and facilities where researchers routinely perform procedures involving substantial amounts of equipment or materials.

The one-piece 304 stainless steel interior is another important advantage of the 1377. Smooth stainless steel surfaces provide excellent durability and simplify routine cleaning and disinfection, making this configuration particularly well suited for laboratories where contamination control and frequent interior cleaning are priorities.

Thermo Scientific's 1300 Series also incorporates energy-efficient DC motor technology and reduced-flow operation. When the sash is closed, blower speed can be reduced to conserve electricity while maintaining filtered airflow within the cabinet. The result is a large-format biosafety cabinet that combines dependable biological containment with lower operating costs than many earlier-generation systems.

At American Instrument Exchange, every Thermo Scientific 1377 biosafety cabinet is inspected and tested by our technicians prior to shipment. Unless otherwise specified, new HEPA filters are installed at our facility before delivery. This unit also includes a stand and a 90-day warranty from American Instrument Exchange. Laboratories expanding biological research facilities can also source compatible incubators, centrifuges, laboratory refrigerators, freezers, and other refurbished laboratory equipment from American Instrument Exchange.

Key Features

  • Class II Type A2 biosafety cabinet

  • 6-foot nominal cabinet width

  • 10-inch working sash opening

  • One-piece 304 stainless steel interior

  • Large workspace for high-throughput applications

  • HEPA-filtered vertical laminar airflow

  • Independent supply and exhaust blower design

  • Energy-efficient brushless DC motor technology

  • Reduced-flow energy-saving operation

  • Real-time airflow performance display

  • 10-degree sloped front for improved ergonomics

  • Low operating noise

  • Flat, removable stainless steel work tray

  • Stand included

  • New HEPA filters included unless otherwise specified

  • 90-day warranty from American Instrument Exchange

Overview

The Thermo Scientific 1377 combines the proven containment technology of the 1300 Series A2 platform with the additional workspace and stainless steel construction required by demanding biological research environments. Thermo designed this particular configuration as a 6-foot Class II Type A2 cabinet with a 10-inch work aperture and one-piece stainless steel interior.

During operation, inward airflow through the front opening helps protect laboratory personnel from aerosols generated inside the cabinet. HEPA-filtered vertical downflow protects samples and materials from airborne contamination, while HEPA-filtered exhaust helps protect the surrounding laboratory environment.

The 1377's large work chamber is especially useful for laboratories performing procedures that are difficult to accommodate inside smaller cabinets. Researchers can organize culture vessels, reagent containers, pipettes, tube racks, and supporting instruments across a substantially wider surface while maintaining appropriate separation between clean and potentially contaminated materials.

Thermo's airflow system uses independent supply and exhaust blowers to help maintain the appropriate balance between downflow and inflow/exhaust velocities. An LCD display provides real-time operating information, including inflow and downflow velocities and hours of operation, giving users convenient visibility into cabinet performance.

Combined with its stainless steel interior, ergonomic front profile, energy-efficient blower technology, and spacious work area, the Thermo Scientific 1377 remains an excellent choice for laboratories that want a proven 6-foot BSC without moving to a newer and more expensive premium platform.

Why Choose the Thermo Scientific 1377?

The strongest reason to choose the Thermo 1377 is its combination of workspace, durability, and operating efficiency.

A 6-foot cabinet can make a meaningful difference in laboratories where researchers regularly work with large quantities of samples or equipment. Instead of crowding materials into a smaller cabinet, the 1377 provides enough room to organize procedures logically while preserving space around the front and rear airflow grilles.

The one-piece stainless steel interior further distinguishes this model from SmartCoat versions of the 1300 Series. Thermo specifies 304 stainless steel for the interior side and rear walls as well as the work surface on the 1377 configuration. Stainless steel provides a durable, smooth surface that is well suited to repeated laboratory cleaning and disinfection.

The cabinet also provides the efficiency benefits of Thermo's 1300 Series DC blower platform. Thermo specifies approximately 400 watts during normal operation and 120 watts in reduced-flow mode for this configuration, helping control electrical consumption and heat output despite the cabinet's large size.

For biotechnology companies, pharmaceutical laboratories, university research facilities, hospitals, and other organizations requiring substantial Class II Type A2 workspace, the 1377 provides an attractive balance between a modern high-capacity BSC and the cost savings available through professional refurbishment.

Thermo Scientific 1377 vs. Thermo Scientific 1385

The Thermo Scientific 1377 and 1385 share the proven 1300 Series A2 platform, but they are designed for different laboratory requirements.

The 1385 is a 4-foot cabinet that prioritizes efficient use of laboratory floor space and is well suited for routine cell culture, microbiology, and research workflows. The 1377 is a 6-foot cabinet, providing considerably more room for high-throughput procedures, larger instruments, multiple culture vessels, or workflows involving greater quantities of materials.

Interior construction also differs. Thermo's ordering literature identifies the 1385 package with the SmartCoat interior, while the 1377 package features a one-piece stainless steel interior.

Laboratories with limited floor space or moderate sample volumes may prefer the 1385. Facilities prioritizing maximum workspace, stainless steel construction, and higher-throughput workflows should strongly consider the 1377.

Compatible Laboratory Equipment

The Thermo Scientific 1377 is particularly well suited to larger cell culture, pharmaceutical, microbiology, and biotechnology workflows where samples routinely move between multiple pieces of laboratory equipment.

Common companion equipment includes CO₂ incubators for mammalian cell culture, refrigerated and floor-model centrifuges for sample processing, laboratory refrigerators for media and reagent storage, and ultra-low temperature freezers for long-term biological sample preservation. Inverted microscopes, autoclaves, water baths, and cryogenic storage systems can further support complete cell culture and biological research workflows.

American Instrument Exchange maintains a broad inventory of professionally refurbished laboratory equipment, allowing facilities to source multiple pieces of compatible equipment while simplifying procurement and reducing lead times.

Common Applications

The Thermo Scientific 1377 is particularly well suited for:

  • Mammalian cell and tissue culture

  • Stem cell research

  • Molecular biology

  • Microbiology

  • Virology

  • Biotechnology research

  • Pharmaceutical research and development

  • Vaccine research

  • Gene and cell therapy research

  • Clinical and diagnostic laboratory procedures

  • High-throughput sample preparation

  • University and government life-science research

Ideal Laboratory Environments

The Thermo Scientific 1377 is an excellent choice for biotechnology companies, pharmaceutical laboratories, university research centers, hospital laboratories, contract research organizations, government laboratories, and other life-science facilities requiring a large Class II Type A2 work area.

Its 6-foot workspace is particularly valuable in busy laboratories where a BSC is used throughout the day or where researchers need additional room for equipment, culture vessels, and sample organization. The stainless steel interior also makes the 1377 attractive for facilities emphasizing durability, cleanability, and frequent disinfection.

Key Specifications

Specification Details
Manufacturer Thermo Scientific
Model 1377
Series 1300 Series A2
Cabinet Type Class II Type A2 Biosafety Cabinet
Nominal Width 6 ft
Exterior Dimensions 74.8" W × 31.75" D × 61.8" H
Work Area Dimensions Approximately 70.5" W × 17.5" D × 30.7" H
Working Sash Opening 10"
Interior Side & Rear Walls One-Piece 304 Stainless Steel
Work Surface 304 Stainless Steel
Exterior Construction Powder-Coated Steel
Filtration HEPA Supply and Exhaust
Blower Technology Energy-Efficient DC Motors
Noise Level Approximately 65 dBA
Cabinet Weight Approximately 617 lb
Electrical 120V, 60 Hz, 10A
Operating Power Consumption Approximately 400 W
Reduced-Flow Power Consumption Approximately 120 W
Stand Included
HEPA Filters New Filters Included Unless Otherwise Specified
Warranty 90 Days from American Instrument Exchange

Specifications compiled from Thermo Scientific manufacturer literature and American Instrument Exchange product information.

Why Buy a Refurbished Thermo Scientific 1377 Biosafety Cabinet?

The Thermo Scientific 1377 combines the proven engineering of the 1300 Series A2 platform with a large 6-foot workspace and durable stainless steel interior. For laboratories that need additional working room but do not require the touchscreen controls and advanced automation of newer premium cabinets, the 1377 remains an excellent choice for cell culture, microbiology, pharmaceutical research, biotechnology, and other biological applications.

Purchasing a professionally refurbished Thermo Scientific 1377 from American Instrument Exchange can substantially reduce the capital cost of adding a large-format biosafety cabinet. The 1377's energy-efficient DC blower technology, real-time airflow monitoring, reduced-flow operation, ergonomic design, and one-piece stainless steel interior provide many of the features laboratories value in modern containment equipment while retaining the simplicity of the proven 1300 Series platform.

The 6-foot configuration is especially valuable for expanding laboratories, high-throughput facilities, and researchers who routinely need more space for culture vessels, sample racks, pipettes, and supporting equipment. Rather than investing in a new cabinet solely to gain additional workspace, laboratories can obtain a professionally refurbished 1377 at a significantly lower acquisition cost.

For biotechnology companies, pharmaceutical laboratories, universities, hospitals, and research institutions, a refurbished Thermo 1377 provides an attractive combination of workspace, durability, operating efficiency, and long-term value.

Refurbishment & Testing Process

Every Thermo Scientific 1377 biosafety cabinet offered by American Instrument Exchange undergoes a detailed inspection, cleaning, refurbishment, and testing process prior to shipment. Our technicians evaluate the cabinet's mechanical, electrical, and airflow-related systems and identify components requiring service or replacement.

Unless otherwise specified, new HEPA filters are installed at our facility before shipment. The blower system, airflow controls, alarms, lighting, electrical components, sash operation, and other cabinet functions are inspected and tested for proper operation.

Particular attention is also given to the 1377's one-piece stainless steel interior. The work surface and interior walls are professionally cleaned and inspected, providing a durable, cleanable work chamber ready for continued laboratory use.

Each refurbished Thermo Scientific 1377 is prepared for installation and subsequent field certification so that the cabinet can return to productive laboratory service following delivery.

Certification Readiness

A biosafety cabinet should be field certified after installation to verify that it performs correctly in its final laboratory environment. Certification evaluates important performance characteristics including inflow and downflow velocities, HEPA filter integrity, airflow patterns, alarms, and other parameters applicable to Class II Type A2 cabinet performance.

Certification is also typically required at regular intervals and following events that can affect cabinet performance, including relocation, HEPA filter replacement, or internal service.

For laboratories throughout Greater Boston and New England, AIE Laboratory Services provides on-site biosafety cabinet certification as well as preventative maintenance, troubleshooting, HEPA filter replacement, repairs, decontamination, relocation, and recurring certification services.

This provides laboratories purchasing a refurbished Thermo 1377 from American Instrument Exchange with access to an affiliated service organization that can continue supporting the cabinet after installation.

Shipping & Installation

The Thermo Scientific 1377 is professionally prepared and packaged for commercial freight shipment from American Instrument Exchange. Because the 1377 is a large 6-foot biosafety cabinet weighing more than 600 pounds before the stand and accessories are considered, planning the delivery route prior to shipment is particularly important.

Laboratories should verify doorway widths, hallways, elevators, ceiling clearance, electrical service, and the dimensions of the final installation area before delivery. The cabinet should also be positioned in a location where doors, HVAC diffusers, high-traffic areas, and other sources of disruptive air movement will not adversely affect containment performance.

American Instrument Exchange can assist with freight coordination, inside delivery, placement, and installation planning when required. Once the 1377 reaches its final location, it should be field certified before being placed into biological service.

Related Laboratory Equipment

The large workspace of the Thermo Scientific 1377 makes it particularly well suited for high-throughput cell culture, pharmaceutical, biotechnology, and microbiology laboratories where samples routinely move between multiple pieces of equipment.

A typical cell culture workflow may pair the 1377 with CO₂ incubators for maintaining cultures, refrigerated centrifuges for harvesting and processing samples, laboratory refrigerators for storing media and reagents, and ultra-low temperature freezers for long-term biological sample preservation.

Inverted microscopes, laboratory autoclaves, water baths, cryogenic storage systems, and additional biosafety cabinets can further support expanding research operations.

American Instrument Exchange maintains a broad inventory of professionally refurbished laboratory equipment, allowing laboratories to source multiple pieces of equipment through a single supplier while simplifying procurement and reducing lead times.

Thermo Scientific 1377 Frequently Asked Questions

What makes the Thermo Scientific 1377 different from other 1300 Series biosafety cabinets?

The 1377 combines a 6-foot nominal cabinet width, 10-inch work opening, and one-piece 304 stainless steel interior with Thermo Scientific's energy-efficient 1300 Series A2 platform. This combination makes it particularly attractive for laboratories that need substantial workspace and prefer stainless steel interior construction for durability and routine cleaning.

How much working space does the Thermo 1377 provide?

The 1377 provides approximately 70.5 inches of interior working width, giving researchers considerably more room than a standard 4-foot cabinet. The additional space is useful for large culture vessels, multiple sample racks, pipettes, small instruments, and higher-throughput workflows.

Why would I choose the 1377 instead of the Thermo 1385?

The primary difference is size and interior configuration. The 1385 is a 4-foot cabinet that is ideal when laboratory floor space is limited and routine workflows do not require an oversized work area. The 1377 is a 6-foot model with a one-piece stainless steel interior, making it better suited for laboratories prioritizing workspace, higher throughput, and stainless steel construction.

Is the stainless steel interior an advantage for cell culture laboratories?

Yes. The 304 stainless steel work surface, side walls, and rear wall provide smooth, durable surfaces that tolerate routine cleaning and disinfection well. This can be particularly beneficial in busy cell culture and biotechnology laboratories where the cabinet interior is cleaned frequently between procedures.

Are new HEPA filters installed in this refurbished Thermo 1377?

Unless otherwise specified, American Instrument Exchange installs new HEPA filters before shipment. The cabinet is inspected, tested, cleaned, and prepared for field certification after it reaches the customer's laboratory.

Can the Thermo Scientific 1377 be used for high-throughput cell culture?

Yes. The 1377's 6-foot workspace makes it particularly attractive for laboratories processing larger numbers of cultures or using multiple pieces of equipment inside the cabinet. The additional width provides more room to separate clean and used materials while maintaining an organized workflow.

Researchers should still avoid overcrowding the cabinet or blocking the front and rear airflow grilles, as proper airflow remains essential to containment performance regardless of cabinet size.

What should I consider before installing a 6-foot Thermo 1377?

Because of its size and weight, laboratories should verify the complete delivery path before purchasing. Doorways, elevators, corridors, loading docks, ceiling height, electrical requirements, and the final installation area should all be evaluated. The final location should also minimize disruptive airflow from doors, HVAC registers, and heavy foot traffic.

American Instrument Exchange can work with customers to coordinate shipping and installation requirements before the cabinet leaves our facility.

Does the Thermo 1377 need to be certified after delivery?

Yes. The cabinet should be field certified after installation and before being placed into biological service. Certification verifies airflow performance and HEPA filter integrity in the actual laboratory environment. Periodic recertification should also be incorporated into the laboratory's biosafety cabinet maintenance program.

Can AIE Laboratory Services certify and repair a Thermo Scientific 1377?

Yes. For customers throughout Greater Boston and New England, AIE Laboratory Services provides biosafety cabinet certification, preventative maintenance, troubleshooting, repairs, HEPA filter replacement, decontamination, relocation, and related field services.

This can be particularly valuable for laboratories purchasing refurbished equipment because American Instrument Exchange and AIE Laboratory Services can provide support throughout the equipment lifecycle—from initial purchase and installation through annual certification, maintenance, and eventual repair.

Why purchase a refurbished Thermo Scientific 1377 from American Instrument Exchange?

American Instrument Exchange specializes in professionally refurbished laboratory equipment rather than simply reselling used equipment. Each Thermo Scientific 1377 is inspected, cleaned, tested, and prepared for continued laboratory service by experienced technicians.

Unless otherwise specified, new HEPA filters are installed prior to shipment, and this unit includes a 90-day warranty from American Instrument Exchange. Customers in New England can also access biosafety cabinet certification and ongoing field service through AIE Laboratory Services.

For laboratories that need the workspace of a premium 6-foot Class II Type A2 cabinet without the cost and potential lead time associated with purchasing new, a refurbished Thermo Scientific 1377 offers an excellent combination of proven containment technology, stainless steel construction, energy-efficient operation, and long-term value.

Click Here to see the Thermo 1377 bio safety cabinet on the American Instrument Exchange YouTube channel.

Testing Procedures for Used and Refurbished Biosafety Cabinets

Ensure Containment, Airflow Integrity, and Operator Safety

Used and refurbished biosafety cabinets (BSCs) from American Instrument Exchange are thoroughly tested to ensure they meet NSF/ANSI 49 performance standards for containment, airflow uniformity, and HEPA filtration. Each Class I, II, or III unit is evaluated through a series of specialized inspections and certifications, ensuring the cabinet performs reliably in research, clinical, and pharmaceutical lab environments.

Why Testing Used Biosafety Cabinets Is Essential

Before any biosafety cabinet is deployed in a working lab, it must be tested for:

• HEPA filter integrity and leak-free performance
• Inflow and downflow air velocity balance
• Containment efficiency and personnel protection
• Electrical system function and safety compliance
• Cleanliness and readiness for sterile applications

Proper testing of refurbished biosafety cabinets helps prevent cross-contamination, exposure to hazardous materials, and airflow disruption—critical for maintaining laboratory protocols. Our structured multi-point BSC testing protocol ensures dependable protection for operators, products, and the lab environment.

Key Testing Procedures for Refurbished and Used Biosafety Cabinets

1. Initial Visual Inspection

• Inspect exterior panels, window sashes, hinges, and seals for signs of wear or damage
• Confirm visibility and integrity of the viewing window
• Check power cords, display screens, and control interfaces for usability

2. Cabinet Decontamination and Cleaning

• Interior and exterior cleaned with non-corrosive disinfectants
• Decontamination protocols followed to remove biological contaminants
• Work surface, sidewalls, and return air grills are fully sanitized

3. HEPA Filter Integrity Testing (DOP/PAO Leak Test)

• Conduct aerosol challenge test using PAO or DOP to verify HEPA filter seal integrity
• Identify and resolve any filter leaks in accordance with NSF/ANSI 49 standards
• Ensure HEPA filters are correctly seated and uncompromised

4. Inflow and Downflow Velocity Testing

• Measure air velocities using calibrated thermo-anemometers
• Confirm inflow velocity meets requirements
• Verify downflow uniformity within the work zone to prevent turbulence and contamination

5. Airflow Smoke Pattern Testing

• Conduct visual smoke tests to demonstrate laminar airflow and containment
• Confirm that airflow barriers prevent cross-contamination and exposure

6. Electrical Safety and Alarm System Checks

• Inspect grounding, insulation resistance, and GFCI protection
• Test alarm functionality for sash position, airflow disruption, and power failure
• Verify interior lighting, outlets, and blower controls operate reliably

7. Final Certification and Quality Assurance

• Run full performance test cycle and confirm compliance with NSF/ANSI 49 and manufacturer specs
• Document data and generate a detailed service report

Guaranteed Performance from American Instrument Exchange

All refurbished biosafety cabinets from American Instrument Exchange are tested and verified to ensure maximum containment, user protection, and airflow performance. Whether used for microbiology, tissue culture, pharmaceutical compounding, or other work necessitating containment, our BSCs meet industry standards—so your team can work safely and confidently from day one.

Repair and Refurbishment Protocol for Used Biosafety Cabinets

Certified Protection and Performance from American Instrument Exchange

At American Instrument Exchange, every used biosafety cabinet (BSC) we offer is thoroughly repaired and refurbished to meet the highest standards for safety, airflow performance, and compliance. Whether it’s a Class I, Class II Type A2/B2, or Class III unit, we follow a meticulous refurbishment process to ensure your BSC provides reliable containment, sterile workspace conditions, and long-term durability.

Why Choose a Refurbished Biosafety Cabinet from American Instrument Exchange?

  • Fully tested and certified for airflow integrity and containment
  • Backed by warranty and performance guarantee
  • Cost-effective alternative to new biosafety cabinets
  • Environmentally responsible through expert reuse and restoration
  • Serviced by experienced technicians trained in NSF/ANSI 49 protocols

Step-by-Step Refurbishment Protocol

Every biosafety cabinet at American Instrument Exchange undergoes the following comprehensive multi-stage process to ensure it is lab-ready:

1. Initial Intake & Inspection

• Visual inspection of cabinet exterior, control panel, and sash mechanism
• Evaluation of hinges, seals, gaskets, and electrical components
• Missing parts or functional issues are documented for repair

2. Cleaning and Decontamination

• Full internal and external cleaning using non-abrasive, disinfectant-safe products
• Decontamination protocols followed to remove biohazardous or chemical residue
• Removable surfaces, work trays, and grilles are cleaned and sanitized

3. Mechanical and Electrical Repair

• Repair or replacement of worn components, including sash latches, lighting, and controls
• Electrical systems including switches, alarms, and outlets are tested and serviced
• Wiring is inspected and repaired to meet safety and performance standards

4. HEPA Filter Evaluation and Replacement

• Filters are tested for integrity using DOP/PAO aerosol challenge testing
• HEPA filters are replaced with OEM or equivalent filters
• Filter seals are verified for leak-free performance

5. Airflow and Performance Testing

• Inflow and downflow velocities are measured using calibrated instruments
• Smoke pattern testing confirms laminar airflow and containment effectiveness
• Blower motor function and airflow uniformity are verified across the cabinet

6. Safety System Verification

• Alarms for airflow disruption, sash height, and power loss are tested
• GFCI protection, lighting, and emergency shutoff systems are confirmed functional

7. Final Quality Control and Certification

• Performance testing is conducted to confirm NSF/ANSI 49 compliance (where applicable)
• Final visual inspection and cleaning performed prior to shipping
• Detailed service report and airflow test results provided with each unit

Trust the Experts at American Instrument Exchange

With over 50 years of experience in the lab equipment industry, American Instrument Exchange is a trusted name in refurbished biosafety cabinets. Our repair and refurbishment protocol ensures each cabinet provides dependable protection for personnel, products, and the environment—delivering maximum safety at a fraction of the cost of new.

Warranty Information

All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full.  American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,

Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”

Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.

Return & Cancellation Policy

American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted. 

Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.

Ongoing and Extended Support Options

American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.

For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.

For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.

Please contact our team at info@americaninstrument.com for more details.

FAQ

Does the equipment come with a warranty?

Yes, all equipment from American Instrument Exchange comes with a warranty.
Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.

How do you test and recondition the equipment?

Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality.
We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.

How do products ship from American Instrument Exchange?

We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.

Return and order cancellation policy

American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.

Are discounts available for educational or non-profit institutions, or for bulk purchases?

Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.

How does your price matching policy work?

We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.

Can I see the equipment in person before committing to a purchase?

Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.

1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.

Can I ship products that I purchased elsewhere to American Instrument for repair?

Yes – please see our repair services page for more information.