The Thermo Scientific Sorvall LYNX 4000 Superspeed Refrigerated Centrifuge is a high-performance floor-model centrifuge designed for molecular biology, biotechnology, pharmaceutical research, microbiology, and other laboratory applications requiring high-speed sample separation. Combining powerful centrifugal performance, advanced refrigeration, automatic rotor recognition, and a versatile rotor platform, the LYNX 4000 provides laboratories with dependable performance for demanding research workflows.
This refurbished Thermo Scientific Sorvall LYNX 4000 from American Instrument Exchange includes a Thermo Scientific Fiberlite F23-48x1.5 fixed-angle rotor, providing capacity for 48 × 1.5 mL microtubes. When installed in the LYNX 4000, this lightweight carbon fiber rotor operates at speeds up to 18,500 RPM and generates centrifugal forces up to 37,116 × g.
The LYNX 4000 centrifuge platform itself supports maximum speeds of 24,000 RPM and centrifugal forces up to 68,905 × g with appropriate compatible rotors. Its refrigeration system provides a temperature setting range from -10°C to +40°C, supporting applications involving temperature-sensitive biological materials.
One of the greatest advantages of the LYNX 4000 is its broad rotor compatibility. In addition to the included F23-48x1.5 rotor, other compatible Thermo Scientific rotors may be in stock and available separately from American Instrument Exchange. Customers are encouraged to contact AIE regarding current rotor inventory and available configurations.
American Instrument Exchange professionally inspects, refurbishes, and tests used laboratory centrifuges before shipment. This refurbished Sorvall LYNX 4000 includes a 90-day warranty.
Includes Fiberlite F23-48x1.5 fixed-angle carbon fiber rotor
Included rotor capacity of 48 × 1.5 mL microtubes
Included rotor maximum speed of 18,500 RPM in the LYNX 4000
Included rotor maximum RCF of 37,116 × g
Maximum centrifuge platform speed of 24,000 RPM, rotor dependent
Maximum platform RCF of 68,905 × g, rotor dependent
Refrigerated temperature range from -10°C to +40°C
Thermo Scientific Auto-Lock rotor exchange system
Auto-ID automatic rotor recognition technology
GreenCool refrigeration technology
Brushless induction drive system
Touchscreen control interface
Programmable acceleration and braking profiles
Compatible with a broad range of Fiberlite and other Thermo Scientific rotors
Additional compatible rotors may be available from AIE
Refurbished and tested by American Instrument Exchange
90-day warranty included
Overview of the Thermo Scientific Sorvall LYNX 4000
The Thermo Scientific Sorvall LYNX 4000 was developed for laboratories requiring the performance of a superspeed refrigerated centrifuge combined with the flexibility to process different sample volumes and vessel configurations.
Unlike smaller benchtop centrifuges, the LYNX 4000 supports a broad selection of high-capacity and high-speed rotors, allowing laboratories to perform a variety of separation procedures using a single floor-model instrument.
Its maximum platform speed of 24,000 RPM and centrifugal force of 68,905 × g make it suitable for demanding laboratory applications, including protein purification, nucleic acid preparation, bacterial cell harvesting, and general biotechnology research.
The included Fiberlite F23-48x1.5 rotor provides a particularly useful configuration for laboratories processing larger batches of microtube samples at high centrifugal forces.
Thermo Scientific's Auto-Lock rotor exchange system allows compatible rotors to be installed and removed without tools, while Auto-ID technology automatically identifies the installed rotor and applies appropriate operating limits.
These features simplify routine operation and reduce setup time in laboratories where multiple researchers share the same centrifuge.
Common Applications
The Sorvall LYNX 4000 is used extensively in molecular biology, biotechnology, pharmaceutical development, microbiology, and academic research.
Common applications include protein purification, DNA and RNA preparation, bacterial cell harvesting, cellular fractionation, precipitation of biological materials, enzyme preparation, biotechnology process development, vaccine research, and general high-speed centrifugation.
With the included F23-48x1.5 rotor, this particular instrument is configured for high-speed processing of up to 48 compatible 1.5 mL microtubes.
The rotor is especially useful for laboratories performing multiple small-volume separation procedures, including protein precipitation, nucleic acid processing, and other applications requiring high centrifugal forces.
With additional compatible rotors, the LYNX 4000 can accommodate larger sample volumes, including laboratory bottles and other specialized vessels.
This flexibility makes the instrument suitable for laboratories whose centrifugation requirements vary across research projects.
Included Thermo Scientific Fiberlite F23-48x1.5 Rotor
This refurbished Sorvall LYNX 4000 includes the Thermo Scientific Fiberlite F23-48x1.5 fixed-angle rotor, manufacturer catalog number 096-484075.
The rotor is manufactured from lightweight carbon fiber composite material and provides capacity for 48 × 1.5 mL tubes.
Its 45-degree fixed-angle design supports efficient sedimentation of biological materials during high-speed centrifugation.
When installed in the Sorvall LYNX 4000, the F23-48x1.5 rotor operates at a maximum speed of 18,500 RPM and generates a maximum centrifugal force of 37,116 × g.
Although the same rotor is rated for 23,000 RPM and 57,368 × g in the Sorvall LYNX 6000, those higher operating limits do not apply when it is installed in the LYNX 4000.
The rotor weighs approximately 10 pounds, making it substantially lighter than many traditional metal rotors of comparable capacity.
Its carbon fiber construction provides corrosion resistance and reduces the weight that technicians must handle during rotor changes.
The rotor is designed for compatible 1.5 mL tubes measuring approximately 11 mm in diameter and 40 mm in length. Laboratories should verify tube compatibility and manufacturer-approved operating limits before use.
The appropriate rotor lid and sealing components must be installed and maintained according to Thermo Scientific instructions.
Rotor Compatibility and Additional Available Rotors
One of the principal advantages of the Thermo Scientific Sorvall LYNX 4000 is its extensive rotor compatibility.
The centrifuge supports a broad range of Thermo Scientific Fiberlite carbon fiber rotors, high-speed fixed-angle rotors, swinging-bucket rotors, bottle rotors, and specialty configurations.
Depending on the rotor selected, laboratories can process microcentrifuge tubes, 15 mL and 50 mL tubes, larger centrifuge bottles, and other compatible laboratory vessels.
The Auto-Lock system allows operators to exchange compatible rotors quickly without tools, while Auto-ID technology identifies the installed rotor and automatically applies the appropriate speed limitations.
This makes the LYNX 4000 particularly useful in shared laboratories where different researchers may require different rotor configurations.
In addition to the included Fiberlite F23-48x1.5 rotor, American Instrument Exchange may have other compatible rotors in stock and available for purchase.
Potential options include Fiberlite fixed-angle rotors for larger sample volumes, bottle rotors for cell harvesting, and specialty rotors for high-speed separation procedures.
Availability varies, and additional rotors are not included unless specifically listed.
Customers should contact American Instrument Exchange to discuss current rotor inventory, compatibility, and available configurations.
Key Specifications
Specification
Details
Manufacturer
Thermo Scientific / Sorvall
Model
LYNX 4000
AIE SKU
1319E CENTRI
Condition
Used / Refurbished
Centrifuge Type
Superspeed Refrigerated Floor Model
Included Rotor
Fiberlite F23-48x1.5
Included Rotor Catalog Number
096-484075
Included Rotor Type
Fixed Angle, Carbon Fiber Composite
Included Rotor Capacity
48 × 1.5 mL
Included Rotor Angle
45°
Included Rotor Maximum Speed
18,500 RPM in LYNX 4000
Included Rotor Maximum RCF
37,116 × g in LYNX 4000
Included Rotor Weight
Approximately 10 lb
Maximum Platform Speed
24,000 RPM, Rotor Dependent
Maximum Platform RCF
68,905 × g, Rotor Dependent
Minimum Operating Speed
500 RPM
Temperature Range
-10°C to +40°C
Refrigeration
GreenCool
Drive System
Brushless Induction Motor
Rotor Recognition
Auto-ID
Rotor Exchange
Auto-Lock
Run Timer
Up to 99 Hours 59 Minutes or Continuous
Control Interface
Touchscreen
Exterior Dimensions
27.6"W × 31.7"D × 41.3"H
Height with Lid Open
Approximately 60.3"
Weight Without Rotor
Approximately 628 lb
Electrical Requirements
200–240V, 50/60 Hz
Installation
Floor Model
Additional Rotors
May Be Available Separately
Warranty
90 Days
Specifications compiled from Thermo Scientific manufacturer literature, rotor technical documentation, and American Instrument Exchange product information. Maximum speed and centrifugal force depend on the installed rotor. The included F23-48x1.5 rotor is limited to 18,500 RPM and 37,116 × g in the LYNX 4000.
High-Speed Performance and Sample Processing
The Sorvall LYNX 4000 provides high centrifugal forces for demanding laboratory separation procedures.
With appropriate rotors, the platform can achieve speeds up to 24,000 RPM and forces up to 68,905 × g, supporting a range of applications that exceed the capabilities of many general-purpose benchtop centrifuges.
The included F23-48x1.5 rotor provides a combination of high centrifugal force and 48-place microtube capacity.
This configuration allows laboratories to process multiple small-volume samples simultaneously while maintaining controlled operating conditions.
The rotor's lightweight carbon fiber construction also makes it easier to handle during installation and removal.
For laboratories processing larger samples, compatible bottle and fixed-angle rotors can expand the instrument's capabilities without requiring a separate centrifuge.
Refrigeration and Temperature Stability
The Thermo Scientific Sorvall LYNX 4000 incorporates GreenCool refrigeration technology, providing temperature settings from -10°C to +40°C.
Refrigeration helps maintain controlled conditions during high-speed centrifugation, when heat generated by rotor movement and air friction can affect temperature-sensitive samples.
This is particularly important for laboratories processing proteins, enzymes, nucleic acids, cellular components, and other biological materials that benefit from refrigerated separation.
The instrument's temperature control system allows researchers to select operating conditions appropriate for their procedures.
Actual sample temperatures depend on rotor configuration, operating speed, sample load, ambient conditions, and run duration.
The combination of refrigeration and high centrifugal force makes the LYNX 4000 useful for demanding molecular biology and biotechnology applications.
Auto-Lock Rotor Exchange and Auto-ID Recognition
Thermo Scientific designed the LYNX platform to simplify rotor installation and reduce setup errors.
The Auto-Lock rotor exchange system allows compatible rotors to be installed and removed without tools.
This reduces the time required to change between rotor configurations and makes the instrument particularly useful in laboratories performing multiple types of centrifugation procedures.
Auto-ID technology automatically recognizes the installed rotor and loads its operating specifications into the centrifuge controls.
This helps prevent users from selecting speeds that exceed the rotor's approved operating limits.
For the included Fiberlite F23-48x1.5 rotor, Auto-ID supports operation within the appropriate limits for the LYNX 4000.
Together, these features improve convenience and support consistent operating procedures in shared laboratory environments.
Refurbishment and Testing
American Instrument Exchange technicians inspect and test refurbished floor-model centrifuges before shipment to verify proper mechanical and electrical operation.
Testing includes evaluation of the drive motor, spindle assembly, braking system, electronic controls, rotor recognition, lid safety mechanisms, and overall operating performance.
Because the LYNX 4000 is refrigerated, technicians also evaluate the cooling system to verify that the instrument reaches and maintains appropriate operating temperatures.
The included Fiberlite F23-48x1.5 rotor is inspected for visible damage, wear, corrosion, and proper fit. Rotor condition and compatibility are important considerations for safe high-speed centrifugation.
The centrifuge is cleaned and prepared for shipment after refurbishment and testing.
This refurbished Thermo Scientific Sorvall LYNX 4000 includes a 90-day warranty from American Instrument Exchange.
Power Requirements and Shipping
The Thermo Scientific Sorvall LYNX 4000 is a floor-model centrifuge requiring 200–240V electrical service.
The instrument measures approximately 27.6 inches wide × 31.7 inches deep × 41.3 inches high and weighs approximately 628 pounds without a rotor.
With the centrifuge lid open, the overall height is approximately 60.3 inches.
Laboratories should verify electrical requirements, floor space, ventilation clearance, doorway access, and final installation location before delivery.
Because of its size and weight, the LYNX 4000 is typically shipped using palletized freight.
American Instrument Exchange prepares refurbished centrifuges for secure transportation and can assist customers with freight coordination and installation planning.
Related Laboratory Equipment
American Instrument Exchange offers a broad selection of used and refurbished laboratory centrifuges, including Thermo Scientific Sorvall superspeed centrifuges, refrigerated benchtop centrifuges, microcentrifuges, and other high-performance laboratory centrifugation systems.
Additional compatible rotors may be available from American Instrument Exchange. Contact our sales team to discuss current inventory and options for expanding the capabilities of the LYNX 4000.
Service and Support
American Instrument Exchange provides diagnostic evaluation, preventative maintenance, and repair support for centrifuges and other laboratory equipment.
For the Thermo Scientific Sorvall LYNX 4000, service evaluation may include the drive motor, spindle assembly, bearings, braking system, refrigeration components, temperature sensors, electronic controls, Auto-Lock mechanism, and Auto-ID rotor recognition system.
Our technicians can help laboratories determine whether repair or replacement with another refurbished centrifuge is the more economical solution.
What rotor is included with this refurbished LYNX 4000?
This refurbished Thermo Scientific Sorvall LYNX 4000 includes the Fiberlite F23-48x1.5 fixed-angle rotor, which accommodates 48 compatible 1.5 mL microtubes.
What is the maximum speed of the included F23-48x1.5 rotor?
When installed in the Sorvall LYNX 4000, the F23-48x1.5 rotor operates at speeds up to 18,500 RPM and generates centrifugal forces up to 37,116 × g.
Why is the F23-48x1.5 rotor sometimes advertised at 23,000 RPM?
The rotor is rated for 23,000 RPM when used in the Sorvall LYNX 6000. When installed in the LYNX 4000, the maximum approved speed is 18,500 RPM. The centrifuge model determines the applicable operating limit.
What is the maximum speed of the LYNX 4000 centrifuge?
The LYNX 4000 platform can reach 24,000 RPM and 68,905 × g with an appropriate compatible rotor. These specifications represent the maximum capabilities of the centrifuge platform, not the included F23-48x1.5 rotor.
Are other rotors available for this centrifuge?
Other compatible Thermo Scientific rotors may be in stock and available separately from American Instrument Exchange. Customers should contact AIE for current availability, pricing, and compatibility information.
Can the LYNX 4000 process larger sample volumes?
Yes. With compatible rotors, the LYNX 4000 can accommodate larger sample vessels, including centrifuge bottles used for bacterial cell harvesting and other biotechnology applications.
What are the advantages of a Fiberlite carbon fiber rotor?
Fiberlite rotors offer lightweight construction, corrosion resistance, and high-speed performance. Their lower weight can make rotor installation and removal easier than with many traditional metal rotors.
What is the temperature range of the LYNX 4000?
The centrifuge provides an adjustable temperature range from -10°C to +40°C, making it suitable for a variety of refrigerated laboratory separation procedures.
What is the Auto-Lock rotor exchange system?
Auto-Lock allows compatible rotors to be installed and removed without tools, simplifying rotor changes and reducing setup time.
What is Auto-ID rotor recognition?
Auto-ID automatically identifies the installed rotor and loads its operating limits into the centrifuge controls, helping prevent incorrect rotor settings.
What electrical service is required?
The Sorvall LYNX 4000 requires 200–240V electrical service. Customers should verify the specific instrument's electrical configuration and facility compatibility before installation.
How does the LYNX 4000 compare with the LYNX 6000?
Both models offer advanced rotor recognition, tool-free rotor exchange, refrigeration, and compatibility with a broad selection of Thermo Scientific rotors. The LYNX 6000 provides higher maximum speed and centrifugal force capabilities, while the LYNX 4000 offers substantial superspeed performance for a wide range of laboratory applications.
Why purchase a refurbished Thermo Scientific Sorvall LYNX 4000?
A professionally refurbished LYNX 4000 provides high-speed refrigerated centrifugation, extensive rotor flexibility, and advanced operating features at a lower acquisition cost than a comparable new instrument.
With the included Fiberlite F23-48x1.5 rotor, this configuration is particularly useful for laboratories processing multiple small-volume samples at high centrifugal forces.
Additional compatible rotors may also be available from American Instrument Exchange, allowing laboratories to expand the instrument's capabilities as their research requirements change.
This refurbished centrifuge includes a 90-day warranty from American Instrument Exchange.
CLICK HEREto see the Thermo Sorvall LYNX 4000 Superspeed Centrifuge on our YouTube channel
Testing Procedures for Used and Refurbished Laboratory Equipment
Ensure Accuracy, Safety, and Dependable Performance Across Applications
At American Instrument Exchange, all used and refurbished laboratory equipment undergoes a rigorous, multi-point testing protocol to ensure optimal performance, operational safety, and long-term reliability. Whether the equipment is destined for research, diagnostics, quality control, or production environments, our thorough inspection and testing process is designed to meet the highest standards of laboratory excellence.
Why Testing Used Lab Equipment Is Essential
Before any refurbished laboratory equipment is returned to service, it must be carefully tested to verify:
• Functional integrity and operational performance
• Setpoint accuracy and repeatability (where applicable)
• User interface responsiveness and control features
Proper testing reduces the risk of equipment failure, measurement inaccuracies, or user hazards—helping to ensure consistent results in clinical, academic, biotech, and industrial labs.
Our standardized lab equipment testing procedures are tailored to each equipment type, ensuring every unit meets manufacturer specifications and industry benchmarks.
Key Testing Procedures for Refurbished and Used Laboratory Equipment
1. Initial Visual Inspection
• Examine equipment housing for signs of wear, corrosion, or damage
• Check ports, power cords, and exterior components for tampering or deterioration
• Verify that internal and external parts (racks, shelves, connectors, accessories) are present and undamaged
2. Functional Startup and Operational Testing
• Power on the equipment and verify startup diagnostics
• Confirm functionality of displays, buttons, switches, and control panels
• Run basic functions to confirm proper response and behavior under standard operating conditions
3. Testing and Performance Verification
• Test internal sensors or control systems using industry-standard tools
• Perform operational tests to validate accuracy and consistency
• Verify key performance specifications such as temperature control, timing, speed, or measurement outputs, depending on equipment type
4. Mechanical and Electrical System Testing
• Evaluate motors, pumps, fans, or other moving parts for smooth operation
• Inspect and test wiring, relays, fuses, and circuit boards for safety and reliability
• Test power delivery and grounding compliance
5. Safety and Compliance Checks
• Ensure equipment is grounded and insulated to meet laboratory safety standards
• Test alarms, interlocks, emergency stops, or safety shutdown systems if applicable
6. Final Quality Assurance and Documentation
• Perform extended runtime testing
• Document operational logs, testing results, and any repairs or adjustments made
• Complete a final inspection, thorough cleaning, and packaging for delivery
Trusted Quality from American Instrument Exchange
With over 50 years of experience in laboratory equipment refurbishment, American Instrument Exchange is committed to delivering certified, lab-ready instruments backed by expert testing. Our testing protocols ensure that each piece of equipment—regardless of type—is safe, accurate, and dependable from day one.
Whether you're equipping a startup lab or expanding a high-throughput facility, you can count on our refurbished laboratory equipment to perform with precision and reliability.
Refurbishment Protocol for Used Laboratory Equipment from American Instrument Exchange
At American Instrument Exchange, every piece of used laboratory equipment we offer undergoes a multi-step refurbishment process. Whether it's an analytical balance, centrifuge, freezer, oven, or any other essential lab instrument, our goal is to restore each unit to peak performance—ensuring accuracy, safety, and long-term reliability in scientific, clinical, industrial, and academic environments.
Why Choose Refurbished Lab Equipment from American Instrument Exchange?
• Thoroughly tested for performance, precision, and safety
• Backed by a warranty
• A cost-effective alternative to new equipment
• Environmentally sustainable through equipment reuse and waste reduction
• Serviced by expert technicians with decades of laboratory equipment experience
Step-by-Step Refurbishment Protocol
Every instrument and system refurbished at American Instrument Exchange follows a detailed, industry-aligned process:
1. Initial Intake & Inspection
• Complete visual and structural inspection for cosmetic damage, wear, or corrosion
• Mechanical assessment of hinges, seals, fasteners, motors, and moving parts
• Missing components and damaged items are documented for repair or replacement
2. Cleaning and Decontamination
• Full internal and external cleaning using non-abrasive, lab-safe solutions
• Removal of biological, chemical, or particulate contamination
• Disassembly and cleaning of removable parts such as trays, shelves, and filters
3. Mechanical and Electrical Repair
• Replacement or repair of worn or broken mechanical parts
• Evaluation and servicing of control panels, sensors, switches, and displays
• Testing and repair of electrical wiring, fuses, circuit boards, and power supplies
4. Functional System Testing
• Assessment of all major functions specific to the equipment type (e.g., speed, temperature, force, weight, timing)
• Operation of control interfaces, programming menus, and digital displays
• Verification of stabilization time, responsiveness, and user input reliability
5. Testing and Performance Verification
• Testing of internal sensors, controllers, and measurement systems using certified tools
• Multi-point testing to ensure repeatability, accuracy, and performance consistency
• Confirmation of user-defined setpoints, timing sequences, or programmable cycles
6. Safety and Compliance Checks
• Testing of safety interlocks, alarms, and over-limit protection systems (as applicable)
• Electrical safety inspections, including grounding and insulation verification
7. Final Quality Assurance and Documentation
• Full operational testing under simulated lab conditions
• Completion of performance benchmarks, testing results, and repair logs
• Final cleaning and visual inspection
Trust the Experts at American Instrument Exchange
With over 50 years of experience in the laboratory equipment industry, American Instrument Exchange is a trusted leader in high-quality refurbished lab instruments. Our refurbishment protocols ensure that every piece of equipment we sell is lab-ready—offering the precision, performance, and durability your team can count on.
Whether you’re outfitting a new lab or expanding an existing operation, choose American Instrument Exchange for tested, warrantied, and cost-effective laboratory equipment.
Warranty Information
All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full. American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,
Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”
Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.
Return & Cancellation Policy
American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted.
Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.
Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.
Ongoing and Extended Support Options
American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.
For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.
For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
