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Sartorius MA35 Infrared Moisture Analyzer – New
The Sartorius MA35 Infrared Moisture Analyzer is a compact, rugged thermogravimetric moisture analyzer designed for quick and reliable determination of moisture content in liquid, pasty, and solid samples. With a 35 g maximum weighing capacity, 1 mg weighing resolution, 0.01% moisture resolution, and a durable metal-rod infrared heating system operating from 40°C to 160°C, the MA35 provides laboratories and production environments with a straightforward solution for routine moisture analysis.
Available brand new from American Instrument Exchange, the MA35M-115US is designed for applications where ease of use, durability, and repeatable routine measurements are more important than extensive method programming or advanced data-management capabilities.
The MA35 offers fully automatic endpoint determination as well as timer-based operation, allowing users to perform routine moisture measurements with minimal setup. Its simplified operating architecture makes it especially useful for production environments, incoming-goods inspection, quality-control laboratories, and other settings where the same or similar materials are tested repeatedly.
This instrument is supplied new and includes the applicable Sartorius manufacturer warranty.
Key Features
35 g maximum weighing capacity
1 mg weighing resolution
0.01% moisture resolution
Recommended moisture range of approximately 3–99%
Rugged metal-rod infrared heating system
40°C to 160°C temperature range
Temperature adjustable in 1°C increments
Fully automatic endpoint determination
Timer settings from 0.1 to 99 minutes
Standard drying mode
Context-sensitive operator guidance
Hinged sample-chamber cover
90 mm diameter sample pan
RS232C data interface
Moisture, dry-weight, ratio, and residue result formats
Optional external data printer
Durable construction for routine laboratory and production use
115 V configuration
Brand new from American Instrument Exchange
Sartorius manufacturer warranty included
Overview
The Sartorius MA35 is designed as an entry-level moisture analyzer for laboratories and production environments that need reliable thermogravimetric moisture testing without the complexity of a more advanced programmable system.
The instrument determines moisture by measuring the mass of a sample before and during controlled infrared heating.
As the sample is heated, water and other volatile components leave the material. The integrated weighing system continuously measures the resulting reduction in mass.
The MA35 then calculates the moisture content or another selected result.
Because weighing and drying are integrated into a single instrument, the MA35 can significantly reduce analysis time compared with conventional drying-oven methods.
Sartorius specifically positions the MA35 for simple routine checks, incoming-goods inspection, production areas, and laboratory applications where robust construction and ease of use are priorities.
Common Applications
The Sartorius MA35 is well suited for routine moisture analysis in food and beverage, pharmaceutical, chemical, agricultural, plastics, cosmetics, environmental, manufacturing, and general quality-control applications.
Food laboratories may use the MA35 for powders, grains, flour, starches, ingredients, processed foods, and other materials where moisture influences product quality or shelf stability.
Chemical and pharmaceutical operations can use the analyzer for raw materials, powders, granulates, and incoming-goods testing.
Production facilities may use the MA35 for in-process moisture checks where rapid results are needed to support manufacturing decisions.
Agricultural and environmental laboratories can also use the instrument for materials where a straightforward loss-on-drying moisture result is sufficient.
Ideal Laboratory Types
The MA35 is particularly well suited for quality-control laboratories, production facilities, incoming-goods inspection areas, food manufacturers, chemical plants, agricultural laboratories, educational facilities, and industrial environments.
Its rugged design makes it useful outside traditional analytical laboratories as well.
Sartorius emphasizes resistance to vibration and contamination, making the MA35 appropriate for environments where a more delicate analytical instrument might be less practical.
The MA35 is best suited for laboratories performing relatively uniform moisture-analysis tasks rather than facilities requiring dozens of stored methods or extensive method-development tools.
Routine Thermogravimetric Moisture Analysis
The MA35 determines moisture using the thermogravimetric loss-on-drying principle.
A sample is placed on a disposable sample pan and weighed.
The infrared heater then raises the material to the selected temperature.
As moisture evaporates, the sample loses mass.
The integrated weighing system tracks this change continuously.
Once the selected endpoint has been reached, the analyzer stops the measurement and reports the result in the chosen format.
This process can reduce moisture analysis from an hours-long oven procedure to a measurement that may be completed within approximately 10 to 20 minutes for many suitable samples.
Rugged Metal-Rod Infrared Heater
The MA35 uses a robust metal-rod heating system rather than a glass halogen or quartz lamp.
This heater design is intended to provide durability and consistent infrared heating in environments where the instrument may be used frequently or exposed to more demanding operating conditions.
The metal heating elements are particularly suitable for routine production and quality-control work.
Compared with more delicate heating technologies, the metal-rod heater can be advantageous in facilities where reliability and resistance to everyday handling are important considerations.
40°C to 160°C Temperature Range
The MA35 allows drying temperatures between 40°C and 160°C to be selected in 1°C increments.
This range is suitable for a broad selection of routine moisture-analysis procedures.
Temperature selection is one of the most important factors in thermogravimetric testing.
If the drying temperature is too low, moisture removal may be incomplete or analysis time may become unnecessarily long.
If the temperature is too high, the sample may decompose, oxidize, scorch, or release volatile substances other than water.
The selected temperature should therefore be appropriate for both the material being tested and the reference method the laboratory is attempting to reproduce.
Fully Automatic Endpoint Determination
One of the MA35's most useful features is fully automatic endpoint determination.
During drying, the analyzer continuously monitors the change in sample mass.
When the rate of mass loss reaches the instrument's automatic stability criterion, the MA35 ends the measurement.
This reduces the need for users to determine an appropriate drying time manually for each test.
Automatic endpoint determination can simplify routine operation and reduce unnecessary drying time.
For laboratories analyzing similar products repeatedly, this can make the MA35 particularly easy to operate.
Timer-Based Analysis
In addition to automatic endpoint determination, the MA35 supports timer-based measurements from 0.1 to 99 minutes.
A timer method can be useful when a standard operating procedure specifies a fixed drying duration.
This provides laboratories with a second option when automatic endpoint detection is not appropriate for a particular material or validated method.
The MA35 therefore supports both simplified automatic operation and fixed-time routine testing.
35 g Maximum Capacity
The MA35 has a maximum weighing capacity of 35 g.
This is considerably lower than the 200 g capacity of the MA160 or the 100 g capacity of the MA100.
For moisture analysis, however, maximum capacity should not be confused with typical sample size.
Many thermogravimetric methods use only a few grams of material.
The 35 g capacity is therefore sufficient for a broad range of routine moisture applications.
The appropriate initial sample mass depends on the moisture content, sample characteristics, drying behavior, and repeatability requirements of the procedure.
1 mg Weighing Resolution
The integrated weighing system provides 1 mg resolution.
This allows the analyzer to track small changes in sample mass throughout the drying process.
The MA35 reports calculated moisture results with a resolution of 0.01%.
This level of performance is appropriate for many routine quality-control and production applications.
Laboratories requiring substantially finer mass resolution may benefit from the MA100, which uses a 0.1 mg weighing system and can display moisture results to 0.001%.
Sample Size & Repeatability
Sample size affects both repeatability and drying behavior.
A larger representative sample typically produces a larger absolute weight change as moisture is removed, which can improve reproducibility.
However, an excessively thick sample layer can slow drying or cause uneven moisture removal.
Samples should generally be distributed evenly across the pan.
The laboratory should establish a consistent sample mass and preparation technique as part of the moisture-analysis procedure.
Consistency in sample preparation is often just as important as the analyzer itself when comparing results over time.
Simple Operator Guidance
The MA35 is designed around simple routine operation.
Its interface provides context-sensitive menu guidance using alphanumeric prompts and icons.
Unlike more advanced moisture analyzers with extensive method libraries and touchscreen programming, the MA35 emphasizes a streamlined workflow.
This can reduce training requirements for technicians who perform repetitive measurements.
It can also help improve consistency in production areas where the analyzer may be used by multiple operators with different levels of laboratory experience.
One-Method Workflow
The MA35 is intended primarily for uniform routine measurements rather than extensive multi-product method management.
The instrument provides one active program rather than the 30 stored programs available on the MA100 or the 100 methods available on the MA160.
This simpler architecture is an advantage when the same material or a small group of similar materials is analyzed repeatedly.
Laboratories needing to switch frequently among many validated procedures may benefit from a more advanced moisture analyzer with greater method memory.
Result Display Options
The MA35 can report results in several formats, including:
Percent moisture
Percent dry weight or solids
Percent ratio
Grams of residue
These formats cover many common moisture-analysis requirements in laboratory, production, and quality-control environments.
The appropriate result format should be selected according to the laboratory's standard procedure or reporting convention.
RS232C Connectivity
The MA35 includes an RS232C data interface.
This allows results to be transmitted to compatible external devices such as a printer or data-collection system.
An optional external printer can be used when hard-copy documentation is required.
The instrument can also support standardized printouts for laboratories that need basic measurement documentation.
Durable Design for Production Environments
A major advantage of the MA35 is its rugged construction.
Sartorius designed the instrument to tolerate routine exposure to vibration, dirt, and production-area conditions better than more delicate analytical instruments.
This makes it particularly useful for incoming-goods inspection, manufacturing areas, and process-support laboratories.
The MA35 can therefore serve as a bridge between conventional laboratory instrumentation and practical production-floor quality control.
Key Specifications
Specification
Sartorius MA35M-115US
Instrument Type
Infrared Moisture Analyzer
Moisture Analysis Method
Thermogravimetric / Loss on Drying
Maximum Weighing Capacity
35 g
Weighing Resolution
1 mg
Moisture Resolution
0.01%
Recommended Moisture Range
Approx. 3–99%
Heating Source
Metal-Rod Infrared Heater
Heater Power
Approx. 360 W
Temperature Range
40°C–160°C
Temperature Adjustment
1°C increments
Heating Mode
Standard Drying
Analysis Modes
Fully Automatic and Timer
Timer Range
0.1–99 minutes
Program Memories
1
Sample Pan Diameter
90 mm
Sample Chamber Access
Hinged Cover
Result Formats
% Moisture, % Dry Weight, % Ratio, g Residue
Data Interface
RS232C
Built-In Calibration Weight
No
reproTEST
No
External Printer
Optional
Depth
Approx. 366 mm
Electrical
115 V
Condition
New
Warranty
Sartorius Manufacturer Warranty
MA35 vs. Sartorius MA160
The MA35 and MA160 are designed for different levels of moisture-analysis complexity.
The MA35 is a simpler routine analyzer with 35 g capacity, 1 mg weighing resolution, a 40°C to 160°C temperature range, one active program, and straightforward automatic or timer-based endpoint control.
The MA160 provides 200 g capacity, the same 1 mg weighing resolution, a broader 40°C to 200°C temperature range, a touchscreen interface, up to 100 stored methods, automatic storage of the last 999 results, Method Development Assistant functionality, and reproTEST support.
The MA35 is an excellent choice when the laboratory performs a limited number of repetitive moisture tests and values simplicity and durability.
The MA160 becomes more attractive when multiple products, extensive method storage, method development, and greater data management are required.
MA35 vs. Sartorius MA100
The MA100 provides substantially greater analytical sensitivity than the MA35.
The MA35 uses a 1 mg weighing system and displays moisture to 0.01%.
The MA100 provides 0.1 mg weighing resolution and moisture resolution to 0.001%.
The MA100 also provides multiple drying modes, up to 30 stored programs, advanced method functionality, and different heater configurations.
The MA35 is therefore better suited for straightforward routine moisture testing, while the MA100 is designed for applications requiring higher sensitivity and greater analytical flexibility.
MA35 vs. Conventional Drying-Oven Analysis
Conventional loss-on-drying procedures may require a sample to be weighed, placed in an oven, dried for an extended period, cooled, and weighed again.
Some methods require multiple drying cycles until constant mass is reached.
The MA35 combines heating and weighing in a single instrument and continuously monitors the sample during drying.
For appropriate materials, Sartorius indicates that results can often be obtained within approximately 10 to 20 minutes.
This can significantly improve throughput in quality-control or production environments.
However, laboratories operating under standardized or validated oven procedures should establish an appropriate correlation before substituting an infrared moisture-analyzer method.
Choosing the MA35 for Routine Moisture Testing
The MA35 is particularly attractive when a laboratory needs a moisture analyzer for repetitive, standardized testing.
Its simplified interface, automatic endpoint detection, durable metal heater, and rugged construction make it easier to deploy in environments where multiple operators may use the instrument.
The analyzer is less appropriate when dozens of different methods need to be stored and recalled.
In those situations, a system such as the MA160 may provide greater workflow flexibility.
The key advantage of the MA35 is simplicity: it is designed to perform routine moisture measurements reliably without requiring extensive method-management features.
New Sartorius Moisture Analyzers from American Instrument Exchange
This Sartorius MA35M-115US Infrared Moisture Analyzer is offered brand new through American Instrument Exchange.
It is not used or refurbished equipment.
The analyzer is supplied as new equipment and includes the applicable Sartorius manufacturer warranty.
For laboratories and production facilities that need straightforward moisture testing, automatic endpoint determination, durable construction, and a simple operator workflow, the MA35 offers a practical alternative to more complex moisture-analysis systems.
Shipping & Installation Considerations
The MA35 contains both a precision weighing system and an infrared heating system, so proper installation remains important.
The analyzer should be placed on a stable, level work surface away from excessive vibration.
Strong HVAC airflow, fans, and unstable benches should also be avoided when possible.
Adequate clearance should be maintained around the sample chamber and heating system.
After shipping, the instrument should be allowed to acclimate to the laboratory or production environment before critical measurements begin.
For quality-controlled applications, users should perform appropriate verification and establish a consistent moisture-analysis method before placing the instrument into routine use.
Related Laboratory Equipment
American Instrument Exchange maintains an extensive inventory of used, refurbished, and new laboratory balances, including analytical balances, semi-micro balances, microbalances, precision balances, and moisture analyzers for applications ranging from routine sample preparation to high-resolution quantitative analysis.
The MA35 determines moisture and dry-matter content using thermogravimetric loss-on-drying analysis.
What is the maximum capacity of the MA35?
The Sartorius MA35M-115US has a maximum weighing capacity of 35 g.
Is the MA35 capacity 35 g or 70 g?
The current Sartorius MA35M-115US is rated for 35 g maximum capacity. A 70 g specification sometimes appears in older or incorrect reseller data but should not be used for this model.
What is the weighing resolution?
The integrated weighing system provides 1 mg resolution.
What is the moisture resolution?
The MA35 displays moisture results to 0.01%.
What type of heater does the MA35 use?
The MA35 uses a rugged metal-rod infrared heating system.
What is the MA35 temperature range?
The analyzer operates from 40°C to 160°C with adjustment in 1°C increments.
Does the MA35 automatically determine when drying is complete?
Yes. Fully automatic endpoint determination monitors the drying curve and stops the measurement when the appropriate stability criterion has been reached.
Can the MA35 use a fixed drying time?
Yes. Timer settings from 0.1 to 99 minutes are available.
How many methods can the MA35 store?
The MA35 is designed around a single-program workflow rather than a large method library.
Does the MA35 have a built-in calibration weight?
No. Sartorius specifies that the MA35 does not include a built-in calibration weight.
Does the MA35 include reproTEST?
No. reproTEST is not included on the MA35. Laboratories requiring that capability may prefer the MA160 or MA100 platform.
What result formats can the MA35 display?
The MA35 can display percent moisture, percent dry weight or solids, percent ratio, and grams of residue.
Does the MA35 have data connectivity?
Yes. The instrument includes an RS232C interface and can be used with compatible external devices such as a printer.
How is the MA35 different from the MA160?
The MA35 is designed for simple routine measurements and offers 35 g capacity, one active program, and a 40°C to 160°C temperature range. The MA160 provides 200 g capacity, 100 stored methods, a touchscreen interface, result memory, Method Development Assistant, and a broader 40°C to 200°C range.
Is this Sartorius MA35 new or refurbished?
This MA35M-115US is offered brand new through American Instrument Exchange and includes the applicable Sartorius manufacturer warranty.
Why choose the Sartorius MA35?
The MA35 combines straightforward operation, 1 mg weighing resolution, 0.01% moisture resolution, automatic endpoint determination, durable metal-rod infrared heating, and rugged construction in a moisture analyzer designed for routine laboratory and production measurements.
CLICK HERE to see the Sartorius MA35 Infrared Moisture Analyzer on our YouTube channel
Testing Procedures for Used and Refurbished Laboratory Balances
Ensure Precision, Repeatability, and Weighing Accuracy
Used and refurbished laboratory balances from American Instrument Exchange undergo thorough, multi-point testing to ensure accurate, reliable performance in scientific, industrial, and pharmaceutical settings. Each balance is carefully inspected, calibrated, and evaluated to meet the stringent standards required for analytical, precision, and micro weighing applications.
Why Testing Used Laboratory Balances Is Essential
Before a laboratory balance is placed back into service, it must be rigorously tested for:
• Weighing accuracy across full capacity range
• Repeatability and linearity
• Load cell and sensor functionality
• User interface and calibration system integrity
Comprehensive balance testing helps eliminate measurement errors and guarantees performance in high-precision environments such as R&D, formulation labs, and quality control facilities.
Our structured balance testing protocol ensures every refurbished unit delivers consistent results and trusted performance.
Key Testing Procedures for Refurbished and Used Laboratory Balances
1. Initial Visual Inspection
• Inspect housing, leveling feet, draft shield, and weighing pan for wear, cracks, or corrosion
• Check control panel, power cord, and buttons for damage or signs of tampering
• Confirm presence and condition of all required components (e.g., shields, adapters, trays)
2. Functional Startup and Interface Testing
• Power on the balance to verify display initialization and zeroing functionality
• Test user interface responsiveness, menu access, and programmable features
• Evaluate stabilization time and auto-tare functions
3. Calibration and Accuracy Testing
• Perform internal calibration (if equipped) and verify operation
• Use certified calibration weights to perform external calibration
• Check for accuracy at multiple weight points across the balance’s range
4. Repeatability, Linearity, and Corner Load Testing
• Conduct multiple weighings of identical test weights to confirm repeatability
• Test linearity by weighing at low, mid, and high points across the range
• Evaluate corner-load accuracy by placing test weights at different positions on the pan
5. Load Cell and Sensor Integrity Verification
• Test load cell response for consistency, drift, or hysteresis
• Verify sensor functionality and precision at sub-milligram levels (for analytical/microbalances)
6. Electrical Safety and Grounding Checks
• Inspect wiring and power components for safety and compliance
• Verify proper grounding and electrical insulation to meet lab equipment standards
7. Final Quality Assurance and Documentation
• Perform a full operational test under simulated lab conditions
• Record and document all calibration results and test metrics
• Final cleaning and inspection before shipping
Trusted Performance from American Instrument Exchange
All refurbished laboratory balances from American Instrument Exchange are tested and validated to deliver precision weighing performance from day one. Our expert technicians use industry-standard procedures to ensure each balance is lab-ready—whether used for sample prep, formulation, or high-precision research.
Repair and Refurbishment Protocol for Used Laboratory Balances
Precision Weighing Restored by American Instrument Exchange
At American Instrument Exchange, every used laboratory balance is subjected to a multi-step refurbishment protocol designed to restore precision and reliability with laboratory standards. Whether it’s an analytical balance, precision balance, or microbalance, we ensure each unit delivers consistent performance for scientific, pharmaceutical, and industrial applications.
Why Choose a Refurbished Laboratory Balance from American Instrument Exchange?
• Fully tested for accuracy, repeatability, and calibration stability
• Backed by a warranty
• Cost-effective alternative to purchasing new balances
• Environmentally responsible through expert refurbishment and reuse
• Refurbished by technicians with extensive experience in lab instrumentation
Every laboratory balance from American Instrument Exchange is professionally restored through a comprehensive, multi-point process:
1. Initial Intake & Inspection
• Exterior inspection for damage, corrosion, and wear on display, housing, and leveling feet
• Visual/manual check of weighing pan, draft shield, doors, and buttons
• Documentation of missing parts, error codes, or component issues
2. Cleaning and Decontamination
• Thorough cleaning of the weighing chamber, pan, and internal components using anti-static and non-abrasive cleaners
• Removal of dust, chemical residue, and particulate buildup
• Disinfection of all surfaces
3. Mechanical and Electronic Repairs
• Replacement/repair of worn components including pans, draft shields, and buttons
• Evaluation and repair of load cells, sensors, and electronic boards
• Inspection of power supply, internal wiring, and display screen functionality
4. Calibration and Accuracy Testing
• Internal calibration mechanisms are tested (if equipped)
• External calibration is performed using certified traceable weights
• Repeatability, linearity, and corner-load accuracy are verified
5. Functional Testing and Performance Validation
• Test of user interface, menu settings, and programmable functions
• Taring, zeroing, and stability response times are evaluated
• Load-bearing accuracy is tested across the unit’s full capacity range
6. Compliance and Safety Checks
• Electrical system testing for grounding and safe operation
• Verification of leveling system and anti-vibration performance
7. Final Quality Control and Documentation
• Final inspection and multi-point accuracy verification
• Complete operational test with weight logs and calibration reports
• Full cleaning and packaging for shipment
Trust the Experts at American Instrument Exchange
With over 50 years of experience in laboratory equipment, American Instrument Exchange is a trusted source for precision-refurbished laboratory balances. Our refurbishment protocol ensures each balance meets strict standards for accuracy and performance—ready to deliver dependable weighing results from day one.
Warranty Information
All used equipment sold by American Instrument Exchange is refurbished/reconditioned, tested to meet specifications, cleaned, and comes with a 90-day warranty from the date of shipment unless otherwise specified. New products include a warranty from the manufacturer. Your warranty is only valid if you have paid your invoice. If your invoice is over 30 days old, warranty work will not be performed until your invoice is paid in full. American Instrument Exchange is not liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products,
Exceptions include international sales and items that are agreed to be sold with a lesser warranty or items that are agreed to be sold “as is.”
Should there be visible shipping damage to packaging or concealed shipping damage to item(s) supplied, buyer must communicate such damage to the delivering entity or carrier upon receipt first and to American Instrument the same day item is accepted / signed for. Failure to do so voids warranty. Customer decision to involve / procure third party or OEM service other than American Instrument or AIE assigned vendors to resolve in-warranty instrument failure or defect without first placing a service call to American Instrument voids warranty.
Return & Cancellation Policy
American Instrument Exchange will authorize the return of and issue a full refund for any equipment that is not working as represented and could not be replaced or repaired to the customer’s satisfaction by AIE or a representative of AIE during the warranty period. Returns without prior authorization and an RMA number will not be accepted.
Customers are responsible for proper packaging of the equipment and all included accessories. American Instrument will pay for insurance and shipping costs. Non-inventory items bought specifically to fill customer orders may possibly be returned, but on a case by case basis.
Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues may be subject to a Restocking/Cancellation Fee of 20% or more and responsible for shipping costs for both the delivery and return.
Ongoing and Extended Support Options
American Instrument Exchange is able to provide additional repair and support services outside the warranty terms for most products that sell.
For biosafety cabinets, clean benches, chemical fume hoods, and other clean air products our team at AIE Laboratory Services can provide certifications, repairs, decontaminations, and other services for customers throughout New England, and guidance and limited technical assistance for any customers in the US and Canada for new or refurbished biosafety cabinets purchased from American Instrument Exchange.
For all other products, the repair service team at American Instrument Exchange can provide both field and depot repair evaluations. We can easily schedule and coordinate the pick-up and transportation of your malfunctioning equipment. By offering hourly rates lower than most OEM service providers and eliminating travel time for technicians, we help reduce repair costs. Furthermore, our lab depot repair service minimizes or eliminates scheduling delays. Our experienced service technicians are qualified to restore your equipment to factory specifications.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
